We found some mold in our attic. Jeff came out the day I called to review the issue and come up with a plan. He then handled the issue quickly and kept me in the loop the whole time. He is professional, prices are more than fair and the work is of the highest quality. I cant recommend him highly enough!
Our new house basement flooded and Jeff responded right away. He and his team handled all our of remediation needs. He answered all of our questions and gave great suggestions. They were extremely thorough and calmed our nerves during this trying time. They professionally repaired our house in a timely manner and gave us a fair honest estimate. They worked with our insurance company and checked status of house everyday and made modifications. Highly recommend!
Amazing company! Made a tough situation that much easier. Thank you Jeff and Eric for all your help.You guys both went above and beyond to bring my basement back!
My basement flooded with over 10 of water, called Restoration 1 and they were at my house the next morning. They were extremely professional and thorough with their work. Anyone needing restoration work, I would absolutely recommend using Restoration 1.
During a family emergency, a container of particularly smelly deer repellent leaked in my garage. The entire garage smelled like a dead animal and the odor was beginning to creep into the house. The owner himself came out and throughly cleaned the spots in the garage and deodorized. He was very pleasant to deal with and very thorough. We are very appreciative for his professionalism.
Jeff was very honest and professional from the moment we spoke on the phone until the job was complete. We had to have services during the Covid pandemic and the Restoration One team showed up with full PPE gear. I felt very comfortable with them in my home. The were fast and efficient on the services provided. I would recommend this company to anyone seeking a professional and knowledgeable team who will offer fair and reasonable prices.
We had a fire in our basement on 10/20/19 and Jeff and his team did an amazing job. From the very beginning to the end of our situation, Jeff was so helpful in explaining what was going to happen, coordinating every step of the process, including working with our Insurance Company.He kept me calm in a very stressful situation and took all the guess work out of how to take care of this and get our lives back in order. Jeff was on top of each area of the mitigation and the restoration, very detail oriented and provided constant updates on the progress. The team of professionals that Jeff has working on the crew are amazing people. They were professional, respectful, very thorough and very detail oriented.I would highly recommend Restoration 1 of Troy for your needs....
Our problem was handled promptly and professionally. We are very satisfied with Restoration 1 of Troy and would definitely call on them again in the future and would recommend their service to anyone considering them.
Jeff and his team did an amazing job for us during Covid-19. Jeff took the time over the phone to explain his recommendation and the entire process for cleaning after a Covid-19 exposure. He was professional with his responsiveness, completed the job when he said he would and provided great communication. We contacted him first thing in the morning and by 6pm the job was completed. I would highly recommend him and his team.
I have been able to work with Jeff at Restoration 1 on a few occasions and I have always been greeted with professionalism and exceptional response times. Would highly recommend for any emergency/fast-action scenario.
Jeff took care of wster mediation explainingeach psrt of the process. I would reccomend him for this work. Hes a Pro.
Restoration 1 did a fantastic job for us on 2 occasions as we were in the process of selling our home. We dealt directly with Jeff (owner) and he was very responsive to all of our calls and requests. Jeff visited our home on several occasions and did a great job a remediating one of the potential mold problems noted by the home inspector. The fees charged by Restoration 1 were extremely reasonable, especially when compared to some of the larger companies that tend to take advantage of homeowners in desperate situations. On the second occasion, no remediation was actually required based on Jeffs investigation and test results. Jeff could have used the opportunity to sell us some services that we did not need, but he was very honest and said it would be a waste of money to pay for something that we did not need. Additionally, Jeff was obviously very knowledgeable in the field of mold/milder/water damage.In short, I would not hesitate for a second to recommend Restoration 1 to any of my family or friends based on their responsiveness, integrity, knowledge and very reasonable fees.
On Time, Detailed, very responsive and professional work. Highly recommend this skilled and wonderful staff.
Timely and did a nice job.
I would recommend Restoration 1 to anyone that needs help with property restoration. Jeff and his crew took care of the water damage and also did a spectacular job in eliminating the strong odor.