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The Velvet Nail Lounge
1909 E Big Beaver Rd, Troy, MI 48083, United States
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The Velvet Nail Lounge

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Ha
Review №1

This afternoon was my first time visiting Velvet Nail Lounge and I will FOR SURE be back! I had an absolutely amazing experience, sipping on an iced Vietnamese coffee while Sidney gave me the BEST pedicure! The location was clean & beautiful, the coffee was delicious, and the conversation was great. 10/10 recommend!

El
Review №2

Linda did such an awesome job! I got a shellac French manicure with a twist, and she nailed it (pun intended). It has been almost 2 weeks and my nails are still looking great. I definitely recommend this place.

Ka
Review №3

Tetiana always does an amazing job on my nails I found this nail salon at the beginning of February and this is the best nail experience I’ve had it in the Detroit metro area. Friendly service plus they serve coffee and other beverages

Ma
Review №4

I love VNL, and have been a client for years. I cant imagine going elsewhere. :) Not only do I love the staff, but their entire space is literally ALWAYS SPARKLING CLEAN. Like, immaculate. Its always nice to walk into that! OK, so the more exciting stuff: Ive recently started seeing Mandy for my dip manicures after my previous nail tech switched careers, and I couldnt be happier each time theyre done! She is so friendly; both the dip and the almond shape have looked perfect each time. (See pic!). Never in my life have I gotten gel or dip nails, without them chipping/cracking almost immediately. But Im convinced Mandy might be a nail sorcerer?!? And Jennie is the only person Ill ever trust to touch my brows. Period. They always look amazing. Also, they take appointment times seriously there, which Ive always appreciated. Yes; VNL is a smidge pricier than other area salons but 100% WORTH IT, and worth the 30+ min drive it takes me to get there. They are true professionals. Thanks, yall!! :)

Ca
Review №5

I had a great experience here. Much nicer than other places I have gone. Very impressed.

Li
Review №6

Thank you Velvet Lounge for the excellent service.

St
Review №7

Have been going here for years, love Jennie and her team. Modern and clean salon, with a very friendly staff.

Ch
Review №8

Friendly faces and great service! They made you feel so comfortable and were very accommodating! This will be my new nail place!

Pa
Review №9

I love coming here! Ive had my nails done by Aspen along with extremely relaxing pedicures.I also had an eyelash lift & tint treatment done their by the owner Jennie.They also have a little cafe inside with amazeball drinks!I will go no where else to get my nails & eyelashes done! This place is the best! Everyone is so friendly and fun to talk too!Ive attached some pictures of my calcium dip manicures and some of my yummy drinks from their cafe.

Zo
Review №10

Sidney is the best! So sweet and very talented.

So
Review №11

Barbara did my eyebrows and upper lip and I have never been more satisfied! I used to get them threaded but this is the best alternative. Will definitely come here from now on

Ro
Review №12

I have been treated with the utmost kindness while here. The owner, Jenny, is very professional and accommodating. The technicians are super friendly! Barbara is very sweet, and Aspen (?) does phenomenal work. The salon is clean, the products are sanitary and healthy for your nails, and the service is great. I love this salon!

Sh
Review №13

Today my daughter and I went to get manicures and pedicures. I had Tatiana and my daughter had Aspen, these two gals were so kind and nice and both did such a nice job on our nails and toes. We enjoyed our experience so much. Keep up the great work!!

Ma
Review №14

Let’s talk about finding a great manicure with fancy art. I am a big fan of nail church, Fingerbang PDX, best nails club, and more. I am a detail girl and expect my hands to look amazing. This place delivers.

Ka
Review №15

Good customer service and thank you, Mandy. I love the colors. I will be back. Please make sure to call and make an appointment. Very important! Make sure that the time works for you. Theyre open until 7pm. I went in on a Thursday night. It was quiet and the atmosphere was nice. Clean place and the tools were new from its package. Prices are available online at their website. There were so many colors to pick from. Update: Im a regular there and the staff is still great. My first appointment there was for shellac and the last 2 appointments were dip powder. It cost more $55 for dip powder and $45 for shellac. But both includes polish, shape, soak off, lotion and cuticle oil. There is no additional charge for how many colors you can pick. They dont do fancy designs but do talk to the nail technicians. They could probably do it. Communication is key. Have a good day.

Br
Review №16

Called randomly during my work day to see if I could get in after work. The lovely receptionist was able to get me in on my lunch break instead!Barabra, my pedicurist, was waiting for me promptly as soon as I walked in the door. Excellent service in under an hour. They asked that I wash my hands once I came in. I really appreciated the extra step to reduce exposure. Masks were worn the entire time as well. Will definitely return in a few weeks.

Ke
Review №17

Mandy was great! Fast and great service. My feet felt wonderful after my pedicure. Mandy suggested services and disclosed prices before I agreed. This will be my goto for pedicures.

Mi
Review №18

Brittney is fantastic! But all the girls do an amazing job! Aspen, Mandy, Brenda! Everyone is professional. Extremely clean! 10/10 only place I go and recommend.

Je
Review №19

Aspen Latunski and the entire VNL team are amazing! I am a long time client, their services and products excellent. Always love to show them off!

Tr
Review №20

I was very pleased with the services. I was in from out of town and walked in to see if I could set up an appointment after I had chipped my polish job. Nick was very personable and was able to accommodate me with an appointment. The pedicure was done very well. I now have an in town nail salon when I come to visit.

DK
Review №21

Reached out for brow microblading, and was told that the best shape for my face wasn’t her “style”. So all her customers are walking around with the exact same eyebrows even though face shapes vary between people. Lol. The audacityEdit: In response to “artist”: I sent a long message advising that I over plucked and was trying to fix what I messed up but apparently since you have your assistant respond and didn’t speak to me directly, you must have missed it. I sent photos showing the actual fullness of my brows and mentioned that I was trying to achieve symmetry and she just shut the conversation down and said that because we don’t see eye to eye, she not right for me. Wasn’t open at all to what I wanted for my face, not that she took the time to actually find out what I wanted. No one asked you to compromise your artistry for money But you compromised your professionalism when you weren’t even open to speak with me. given the other reviews here, I see the atmosphere around your salon has changed and I won’t be returning. 😊 Thank you

Ti
Review №22

Mandy is absolutely amazing. She is friendly, professional and caring. It is by far the best salon I’ve ever been too. I highly recommend it for anyone looking for a great mani/ pedi!!

Sh
Review №23

Extremely bad service. Employees argue back if customers want something done.This place doesn’t respect the customer. I would have given 0 star if I could. Employees doesn’t scrub extra for removing extra dead skin. Attached after picture.But the main issue is instead of acknowledging the customer concern management argue back and start screams pro prove them right. Does not even apologize.

Fa
Review №24

I can’t rave about this nail salon enough! The owners, Jenni and Nick are truly phenomenal, and the way they run their business should set an example to every other nail salon out there. They set the bar exceptionally high. I can’t even tell you have many nail salons I’ve been to before becoming a regular client at Velvet. Every single experience I’ve had setting foot into this salon has been a positive one. Aspen is my nail girl, she’s basically the bees knees, and her work always looks beautiful! She’s so funny and enjoyable to be around, getting your nail services provided by aspen is a MUST.Thank you jenni and nick for being top notch! You guys rock.

Me
Review №25

The Velvet Nail Lounge is the best salon I’ve ever been too! Always on time. Always. My nails never grew on there own until I started getting “the dip” at their recommendation several years ago. They are always cutting edge - they were doing this long before anyone else.Always professional. Every one is so nice And they always put the customer first.Also Jenni B does an amazing job with both waxing and Microblading.Jenni and Nick are very proud of the family business they’ve built. And it shows! This customer won’t even think of doing anywhere else.

Ka
Review №26

The most expensive dip manicure Ive ever had. My manicurist unfortunately seemed rushed to finish mine quickly and that was disappointing. She was nice and did good work, but please do not rush your staff to finish someone, it is poor customer service.

An
Review №27

I’ve been going to velvet nail lounge for years. I won’t go anywhere else to get my nails done. The salon is beautiful, they have a really good coffee bar, the salon is spotless, and most importantly the nail techs are all wonderful! I see Mandy regularly and always get compliments on my nails. She pays very close attention to detail and always has great tips on what to do to keep my nails looking healthy! I’ve seen other nail techs here as well and they truly are all great at what they do. I highly recommend this place to everyone!

Ju
Review №28

They have the best and friendliest staff Ive ever interacted with, my nails always turn out beautiful, and they have a bonus drink/boba cafe inside as well!

St
Review №29

The only good thing is the company.They are very nice to talk to... but the service was horrible. We got the Lux manicure...My sisters hands are dyed a red color from the color they put in the water, her nails are all choppy and bubbly. My lady didn’t even get all of my cuticles so I still have skin hanging in some places, and my nails are see through in some areas, I still have nail polish on my HANDS (not nails, my actual hands). I would NOT recommend this place to anyone. Also, with COVID going on the manager WAS NOT wearing a mask at all!! I wish I could give negative starts!! Not to mention the lady dumped her drinking water into my bowl for my hands!!

Fa
Review №30

Very respectful people. Good conversations while getting serviced. Clean and overall amazing first time experience

na
Review №31

I visited this wonderful location this afternoon and had a wonderful experience!I can not relate to the previous comment that was made regarding the bad service. I was there at the time of the complaint and felt it was handled appropriately. Would highly recommend!!

Ja
Review №32

The entire staff is professional and of the highest quality. I can’t speak more highly of this salon. Expert business owners whom I am proud to support and give this review. Won’t go anywhere else for waxing. Would give 6 stars if I could. Talk about CLEAN as well. Love the entire staff! 🖤🖤

Sh
Review №33

Wonderful staff and super clean. You can order specialty coffee during your visit. My nails hold up for approximately 3 weeks between visits.

An
Review №34

Today was my first time at velvet and it was awesome. I had a pedicure with Anna and it was so amazing! I opted for their special pedicure that comes with a coffee drink, so glad I did it was worth it. Anna was very sweet, the service was great and the coffee was so good! Ill definitely be back.

Di
Review №35

I love this place! I’ve been to a handful of nail salons and this one tops them all. From cleanliness to staff friendliness, you will not be disappointed! Aspen is my girl and I’ve been getting the dip manicures.. which have been lasting me 3 weeks. Everyone is just so wonderful, you cannot go wrong with their services!

sh
Review №36

I have been coming to The Velvet Nail Lounge for over 3 years. I drive once a month to Troy, MI from Ohio just to get my eyebrows done by Jennie. She has definitely transformed my eyebrows! I wont let anyone touch them but her!

Su
Review №37

I have been going to Anna for years and she is the best most accommodating person ever. Her ability to adjust her schedule to meet my needs when life gets in the way is amazing. Her talent is perfect for me as I was a nail bitter for 50+ years. I still do it sometimes and she Moms me so I acknowledge that I need to stop. She is friendly and communicative so it is a relaxing experience when I am there. Everyone is right, Jennie is the most talented eye brown guru every. The entire environment is the best experience.

Ma
Review №38

Velvet Nail Lounge is my go-to place for my mani/pedi. Mandy does an excellent job with my mani dip that really lasts. Her pedi is outstanding. In addition, Jenny B is the only person I will ever let touch my eyebrows. She does an amazing job with my micro-blading. I get compliments on my eyebrows all the time from complete strangers who say they love my brows and can’t believe they aren’t just natural. Velvet nail lounge is the best place in Troy. The owners truly care about their customers.

Sa
Review №39

Everyone here is great and all the services are outstanding! Aspen is phenomenal at manicures and pedicures. She’s the best in town for dips too! I’ve been at other salons and the service here is by far the best. It’s also a very clean salon. I highly recommend this place!

Lo
Review №40

This is my go to place to relax and spend some me time. For a bit more than a year, I have been enjoying manicures and pedicures with Mandy. She always does an excellent job with my nails and is spot on with recommendations and helping to choose colors. The place is very clean and bright and everyone is very pleasant to be around.

Su
Review №41

Great place for nails! Love the option for coffee. Not sure why this wasn’t thought of before. Clean and comfortable atmosphere. Will be back, for sure!

Co
Review №42

Love this place!

Am
Review №43

Awesome salon. The technicians know so much about their trade and you can tell they really do care about both the health and look of your nails. Brittany has been working with me to get my nails back to a healthy state after years of going to salons that didnt care and just cranked out customers. My nails are now so much thicker and stronger than ever! They also provide other things besides nail services. While I have only tried the eye lash curl and tint service (and loved it) I have never once seen someone leave unhappy. Definitely a salon you should go to if you want both health and trend!

Jo
Review №44

Neat place. They have a coffee bar and my tech did a great job. I just wished the had asked if I wanted shellac. Other than that I will go again.

St
Review №45

The staff is very well trained and focused on customer service. Anna has been doing my calcium dip and pedicure for a few years now and I wouldnt go anywhere else. Jennie is amazing. She has done my brows and lash lifts. Make sure to get a coffee from the Viet Joe cafe while you are there!

Fa
Review №46

If you come here, or if you are new and looking to come here, make sure you ask for Aspen! She is so sweet- I have a long history of bad nail salon experiences and Aspen made me feel so comfortable in the chair. She asked me step by step what I wanted for my nails, and she made the whole process enjoyable, natural, and FUN!! In addition to her spunky and witty personality, her work exceeded my expectations. She is a joy and has a true natural talent for nails!!

Rh
Review №47

I prefer the Dip process manicure and standard pedicure procedures. I was so pleased with Aspens work on my nails I also had her start doing my brows. I had been burned by several other salons both on my nails and brows; tired of Dips that chipped within the first week of wear and brows so super thin you could barely see them! Aspen leaves my brows the width I want and I am getting 3 - 4 weeks on each Nail Dip process. Aspen is always waiting for me at my appointment time; at other salons my appointment time seemed to mean nothing. I have purchased gift cards for my niece to get her nails and brows down with Aspen. Great work; very professional and fun to talk with! Not the assembly line so common at many salons these days.

El
Review №48

Whenever I come visit family, first thing I do is make my appointments at The Velvet Nail Lounge. I was so thrilled to not only find a location that offer so many beauty services; but the employees are always such a delight creating a warm and inviting atmosphere. Among the services I get done there, one of them is the lash lift with Jennie. You can see the passion and meticulous efforts she puts in her work - and I must say, Ive become hooked with the lash lift! As someone who used to wear lash extensions, the lash lift offers a more natural, flirty look and if cared for properly, lasts much longer.In short: HIGHLY RECCOMEND!

Ra
Review №49

Loved everything at this salon! Super clean and awesome service!! I loved Brenda’s work :) she did an amazing job on my powder with tip and my pedicures! If you ever go there try to get with brenda :)

Va
Review №50

Lovely place. Nice people. Thought I found my new place. Nope.They have a 3 day chip policy. 7 days later. 4 nails chipped. $20. NO THANK YOU.

RA
Review №51

I love this salon. Ive been a client of Annas for at least 4 years. I go see her twice a month for manicure & pedicures. She is so sweet, punctual, talented and amazing at what she does. The salon is always immaculate and the staff is always friendly.

Ch
Review №52

Jennie is so professional, she did a wonderful job with my eyebrow. I highly recommend her because of her experiences and her professionalism. Thank you Jennie!

My
Review №53

Love this place. Never been to a place like it! Mandy is awesome and she does a wonderful job on my nails all the time. She makes me feel comfortable every time!

le
Review №54

Absolutely amazing staff! Very clean and inviting. Always leave satisfied!

Su
Review №55

Amazing atmosphere and friendly, professional staff. Very clean and welcoming!!! Everyone was so polite! Mandy did my pedicure and youve gotta go experience the relaxation for yourself!

Je
Review №56

Very clean and professional atmosphere! Jennie and her staff are amazing. They always make you feel at home regardless of what services you are there for. Because of Jennie and her team ill never go to another salon for anything! Thanks guys!

Er
Review №57

Velvet Nail Lounge is a beautiful modern nail salon. Since moving back to Michigan, I have been going there on a regular basis. The nail techs there have mastered the art of the calcium dip nail and are all fabulous. My nails always look great when I get the done there.Jenny also does an impeccable job with brow grooming and microblading. I won’t go anywhere else for my brows!

Gu
Review №58

Love them! Have been going to this salon in years, and I never fail leaving pampered. Anna in particular is the sweetest person and amazing at her work! Having their own coffee shop inside the salon is a huge plus for me, along with their wide range of services offered.

Ni
Review №59

Amazing first time experience! I just left my appointment with Mandy! She was super sweet and did me and my moms nails so beautiful. Also the music was EVERYTHING. Before we left we scheduled our next appointment.😊 *HIGHLY RECOMMEND*

Ra
Review №60

I love this place. Nothing bad can be said. Ive been a client here for a couple of years now. I look forward to my visits. Great relaxing atmosphere, super clean, chic decor, and smiling staff.

Bi
Review №61

Today was my first day coming to this salon, I loved my experience, the lady who did my nails was so sweet and easy to talk too. However, my only complaint was the 25 dollar cancellation fee I had to pay because I couldn’t call to cancel my appointment due to my Brocken phone. I was told I’d get a warning, but they charged me anyway. I ask the employee if she’d talk to her manager, she didn’t and charged me anyway. I mean policy is policy and it was my fault so I didn’t make a big deal about, but it would’ve been nice if she removed it, oh well. Other than that the places was so clean and everyone else was so friendly. The girls were beautiful and they are so great at what they do. My nails never looked this good and even tho it was expensive I can honestly say it was worth it. I will never go to another salon again.

Ke
Review №62

I absolutely love this salon! Its unlike any other salon Ive ever been to. The atmosphere is fantastic and the people here are so friendly! Priya and Aspen are my go to girls and they do an amazing job everytime. You cant go wrong coming here!

An
Review №63

At first I was very happy to come into the salon and see the smiling face of the guy in front of the register. But unfortunately the girl giving the service was rude. I was very happy to hear that they can take me right away with an appointment. When the girl was taking off my old shellac she was complaining how bad it is and it takes long time to take off. But excuse me it was on my nails for three weeks, while the work she did couldn’t even last for a ❗️week❗️Further more for this poor service they charged me $45. Just a regular plain shellac. Is it only me paying that much???

An
Review №64

VNL is always a great experience! I have been going there for 7 years now and they always have the best service and client care. I love going to Anna for nails and Jennie for my eyebrows. There is no one who does a better job then them! 10/10 would recommend!

P
Review №65

Giving this place a 3 instead of a 2 because I have had my nails done previously and they turned out great. Had a pedicure yesterday and the pedicure itself was alright but the finished product is very messy. I had to take all of the polish off today because its annoying to look at. $60 pedicure.

Ch
Review №66

Jennie is the Queen of eyebrows! She is the best PERIOD! No need to argue the facts, your eyebrows will speak for themselves! I love her work, professionalism, and consistency! I have been to a few eyebrow artists and they have all fallen short in one or all of those areas. This kind of perfection does not come cheap but its worth every penny +tip! My eyebrows have never looked so GOOD!

Ka
Review №67

Great place, clean and relaxing always satisfied.

Pa
Review №68

Jennie is the best for eyebrows! Personally, I would never trust anyone else with my brows!

Ta
Review №69

The ONLY place to get your nails done! Anna is my HOMEGIRL!!! She did my wedding nails and the nails of my friends for their weddings. I get compliments every SINGLE time. Nothing but love for this place. It’s like Cheers, but a Nail Salon!

St
Review №70

Came here with a group to get our nails done for my sisters wedding, and the staff is so fun and courteous, it really was a great experience! What really sold me though-- I had been growing my natural nails out intentionally to have them long for this wedding. They looked amazing after I got them done... until I promptly broke one of my nails two hours later. Few things are more frustrating than ruining a great manicure, especially when you have a big event coming. Turns out, VNL will repair your damaged nail FOR FREE within three days of your appointment. I like my regular salon, but they certainly dont offer that. I only wish I lived closer so I could come here more often. So if you live or work in the Troy area, definitely check them out! Im sure youll want to be a regular too.

Tr
Review №71

This is the only place I’ll come to get my nails done. Anna has a real talent, I never leave disappointed. I love the atmosphere of the place too! :)

Sa
Review №72

I visit this salon every time I’m in town to see my family. I decided to try this place out when I read an article in Nail Magazine and realized it was near to where my parents live. I actually make my appointment when I book my plane ticket! I look forward to the specialty pedicures they offer and wish my salon back home in Florida offered these. I couldn’t believe they now have a cafe in their place. Love the staff, love my pedi, and now love the boba tea! Definitely should be on every travelers list of things to do when visiting the Detroit area.

Va
Review №73

Great service & friendly atmosphere. Now the only place my 13 yr old will go for brow & toes!!

ga
Review №74

They were amazing everytime i went except this time. They made me go to another nail salon because they were appointments only (which theyve never told me before) the thing is, they were pretty much empty! They caused me a ton of embarrassment because i ended up seeing two other girls from my school at another nail salon and now i want to die. This couldve been avoided by just letting me get my nails done when they clearly had no other business. This used to be my favorite place. Now its dead to me.

Ta
Review №75

Love everything about Velvet Nail Lounge! Luxury spa for luxury treatment! Calcium Dip Mani’s, Pedi’s & Waxes are always flawless!

Be
Review №76

Been seeing Mandy here for the past three years! She’s very talented, attentive, and accommodating. I’ve been to other nail salons in the area but none of them compare to VNL.

Ma
Review №77

Spoke with Nick, the owner, and tried to schedule an appointment. He puts me on hold to take care of another call and when he returns to my call after making me wait, the date he told me was available is not anymore because he gave it to the other caller. He didnt care that I was the first caller not did he care that Im a repeat customer. I guess business must be good to turn away customers. Poor customer service by the OWNER! Thanks Nick.

yo
Review №78

Anna is the best I don’t mind paying top dollar for the service I received from her. With that said I’ll be back she does an awesome job with the calcium dip meaning not thick and bulky she very neat and professional. Thanks Anna

Ro
Review №79

Easy to get an evening appt. Had an express pedicure..quick in and out.

Ki
Review №80

I absolutely LOVE this place! They so accommodating to my busy schedule, very personable staff and excellent work! They offer all kinds of services, my favorite is the no chip; as a RN, I wash my hands OFTEN, pull up pts., etc... the polish lasts 2 or more weeks and they guarantee the no-chip polish for a week. Ill be a faithful customer!

Ja
Review №81

Mandy is the best. Cant go anywhere else after this place. Love love love

Au
Review №82

They treat you like a PRINCESS. They are wonderful to their clients. Always welcoming and accomodating. A very relaxing experience. I look forward to my weekly nail appointment!!!

Mr
Review №83

Today was my pedicure, the place is amazing and Mandy is very professional and kind.

As
Review №84

Highly recommend this place, my wife had an absolute amazing experience and she highly recommends it to everyone.

Ma
Review №85

VNL is the best! I went in for a consultation with Jenni for microblading and she takes you through every step of the process! Went in a few weeks later for the actual procedure and it was great! She makes you feel comfortable and at ease throughout the whole experience. I would definitely recommend her for microblading and any other services they provide!

To
Review №86

I walked in at 11:55 my appointment was at 12. By 12:55 I had asked her please hurry and put clear in my nails before my interview. I go to pay I’m sorry I had a shellac take off and a mani w REGULAR polish. My nails shouldn’t have taken that long. I had to come back at 4:30 to get them painted. Bless brittneys heart but I JUST woke up and my nails have all types of indentations in them because I’m guessing her top coat was old? Cute place nice staff but wayyyy too expensive for the basic!

Ma
Review №87

Ive been going here for about 5 years now, and despite moving 30+ minutes away, I still happily make the drive for my manicures/calcium dips, pedicures, and eyebrow services every few weeks. Everyone at VNL is super-duper kind and extremely professional. Anna does my nails—and not only is she a true artist (and crazy perfectionist, which is great), shes honestly one of the sweetest, friendliest humans around. Also they make yummy lattes at their VietJoe coffee bar. So make yourself an appt and go there! Cant recommend Anna and VNL enough. :)

Er
Review №88

This place is fantastic! Its the only place to get a pedicure...the services are wonderful and the atmosphere is fun and clean. I recommend this place to anyone who is looking for a wonderful nail experience.

Be
Review №89

Went in with my mom today for mani pedis, I believe we had the owners take care of us. Great service, very personable and professional! Will be coming back later in the week for a wax as well, since the woman who does them wasnt there today. Will update my review then!

Li
Review №90

The Velvet Nail Lounge is my favorite place to get a mani/pedi. Terrific nail polish selection & good atmosphere! For the best service I would recommend calling for an appointment.

M
Review №91

Very poor customer service. I had a broken nail and they refused to put a tip or acrylic on my nail because I was getting shellac. There is no law against getting both, as Ive had this done numerous times at other nail spas. They offered everyone water except me and I was a new customer. They made multiple prejudice comments against Asians in front of me...p.s Im Asian. I will never return. The worst experience EVER!

Je
Review №92

When you can get in its nice. I was hopeful that when they moved to the new location they would have more space, but still, they never seem to have availability.

tr
Review №93

The best manicures in the business. Ask for Anna, I see her every friday for a basic manicure. Ive been to dozens of places in the metro detroit area and Id drive miles out of the way to go to Velvet Nails!

Kr
Review №94

Fabulous service and atmosphere. Very clean and professional. Ill be back often!

De
Review №95

Aspen was extremely pleasant and made me feel comfortable

Je
Review №96

Love this place! I just went there today for the first time for a mani/pedi. Super clean, nice decor, incredibly comfortable massage chairs. Alex did my mani/pedi and he did a great job! Love how my hands & feet look and feel now. Theyre so soft & pretty. Everyone was so nice & I felt so pampered. Ill definitely be back!

St
Review №97

I was there about 1 week ago & I have never been so happy. I called last minute on a Saturday and they were able to fit my daughter & I in. The energy of the place was positive, pleasant & uplifting. My daughter & I had the Royal mani & Pedi & were completely satisfied with everything they did. Jennie the manager upgraded my daughters polish to no chip polish for free just because she had to wait a few extra minutes. How thoughtful was she to do that for her? How about VERY! We felt so pampered & appreciated, we are definitely going to make this our new spot. Every one of the staff members here were so cheery, friendly, polite, just so wonderful! I cant complain about 1 darn thing thats how awesome they all are! Both of our nails are still chipped free & hands & feet still soft as ever.About 7 months ago, for the first time, I checked this place out & was not satisfied with the nail tech. She had no personality, she didnt ask me any questions about the services I was getting and didnt even smile. It was like she was just going through the motions to get her job done. I just couldnt wait to get the heck out of there. I later visited a new place to get my nails done & ran into the same nail tech. I was praying she wouldnt recognize me. She went on telling me about the place she worked at before this place she was at, talking bad about Velvet Nail Lounge & I had to stop my service & I walked out of the place because I could tell she was just lying. When I found out that she no longer worked at Velvet, I called & booked an apt. I gave Velvet another shot & thank God I did because Im happier than ever that that nail tech no longer works there. But mostly because my hands & feet can finally have a permanent spot at Velvet! Stef was my nail tech at Vevet & Alex was my daughters. Both Stef & Alex are very great at what they do, so ask for either of them when you go!

An
Review №98

Absolutely awful! I had Ana. Tipped her $20. Then she for got i was there.

Al
Review №99

LOVE my Lashes! Definatley coming back!

Ja
Review №100

Great place to get a pedicure

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1909 E Big Beaver Rd, Troy, MI 48083, United States
  • Site:http://velvetnaillounge.com/
  • Phone:+1 248-528-2009
Categories
  • Nail salon
  • Permanent make-up clinic
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:9am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
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