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John R Spring Services
1782 E Maple Rd #4211, Troy, MI 48083, United States
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John R Spring Services

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Lo
Review №1

The service was fast, courteous, fairly priced and well done. I highly recommend John R Spring Service.

my
Review №2

I need a set of leaf springs for my Ford ranger level II pick up and they were no longer available through the Ford dealership. I planned on replacing them myself. The counter guy was extremely helpful and brought out a couple of different springs to match What I had. Anyway I the ride quality is great and price was good also.

Da
Review №3

Dave did a alignment on my my traverse Cant wait to bring my truck back and get the front end alignment

Ti
Review №4

No better place to go 100% satisfaction everytime great people

St
Review №5

Always know the right parts and do the job right the first time. Pricing is less then competition. Great guys to deal with.

Ru
Review №6

I broke a leaf spring on my F-250. Next morning I made a call to John R spring. That afternoon my truck was back on the road.Now I can jump the Tracks at 8 mile and Mound without worry.Thanks John R spring!

St
Review №7

John R Spring did a great job on adding a leaf to a Chevy Silverado. Done quickly and good prices, found a good service place.

Gi
Review №8

Great job they did installing new lowering springs. The ride is superb, and the steering is perfect!

Wa
Review №9

As stressful unexpected car issues can arise, this family business exceeded my expectations with honest, fast and quick service which is what every individual hopes for in a business! Save your time researching good places because this is where it’s at!

Jo
Review №10

This place is awesome. I was told I needed new leaf springs from a dealership. I took my truck in to John R Spring, needed nothing. they also checked my front end alignment. Did all this for free. Great placeDave behind the counter, You The Man

Vi
Review №11

Excellent service. Honest, never ripped me off. Prices r fair.

La
Review №12

My leaf spring shackels rusted off my truck and I needed to replace them, but found the bolts seized in the bushings. Had to cut the bolts off and have the old bushings pressed out and new ones pressed in. John R Spring and Tire did an excellent job replacing my bushings. Job was done quick and reasonable priced. Dave was excellent to work with. I highly recommend them.

me
Review №13

Great place,being doing business with them for years,Mario took care of me right away,(thank you) 👍

Ja
Review №14

Were able to find the springs I needed same day

AF
Review №15

Dave is superb the service and quality are great been going there for 15 years

Va
Review №16

John R Spring has been around figuratively forever. Their longevity speaks volumes about their work and service.

Ja
Review №17

Excellent I would recommend then to everybody I know

Ma
Review №18

Took our truck in to have the extrs spring removed. Dropped off the day before in the evening before closing and they had it done first thing in the morning!

Fr
Review №19

Corey really hooked me up with my f150 Raptor! Super nice guy!

mu
Review №20

Co worker had a flat tire. Called them from work and by the time we got there they had already ordered the replacement tire. Service was fast and staff was very friendly and accommodating.

ri
Review №21

These guys know what there doing!!

Da
Review №22

Had this place install my front leafs on my F250 and they did a great job. Quick and easy. Fair pricing. Aligned it afterwards as well. I also purchased some U bolts from them and they do great work. Ill be coming back to have the rears replaced in the future. My father in law has been going here for years as well as his brother and theyve always recommended then to me. I would definitely recommend to others as well. Honest people and great prices.

Fr
Review №23

Dave was awesome. Very honest very reasonably priced

Jo
Review №24

Came here to install some lowering springs and they had it ready the next day

Ri
Review №25

They were great to work with, you can trust there knowledge.

Ky
Review №26

Friendly people but the springs lasted a whole 2 years. Very poor quality.

T
Review №27

Honest and straight forward. David at the front desk is a good guy who knows his stuff

Sa
Review №28

These guys know their stuff. GREAT service for my motorcoach.

K
Review №29

The service was timely, reasonably priced, and friendly.

Lo
Review №30

I stopped into John R Spring and Tire Repair by chance when I got a flat tire just down the road. I pulled into their parking lot and they had my tire repaired in less than 30 minutes. Great staff, friendly. Exactly what I needed on a bad luck day!

Je
Review №31

Good work

Na
Review №32

Everyone here was great to me. The Staff and owner worked with me to help with a suspension issue I have been trying to get corrected. They went well out of their way to accommodate me and I could have been happier with their service and desire to help me out. nothing but positive experiences for John R. Spring & Tire.

Mo
Review №33

Great work...fix a problem the Ford dealership could not with a grounding issue.. thanks guys!! Popeyes

Sc
Review №34

They had my parts in STOCK. Not like the big name stores. I have many of my trucks n vans serviced by them. No complaints. Great shop!

Wi
Review №35

Good guys thanks for all your services

Gr
Review №36

Exceptional service! Extremely honest. Very knowledgeable staff. I would highly recommend to anyone who needs accessories or service for trucks, Jeeps, or anything 4WD.

An
Review №37

We wouldn’t use anyone else for our fleet of trucks. Highly recommend!

Da
Review №38

I brought my work truck in for front end repair. They replaced both lower ball joints, both inner tie rod ends, and did an alignment. The price was very fair and the work was exceptional. The front end mechanic is Dave. He worked at Bruces Front End Shop on Woodward in Royal Oak. 20 years ago I took 2 vehicles to him and both were repaired perfectly. Dave knows front ends. I was glad to find him again in the area. If you need front end work I highly recommend John R Spring. They also have a top notch reputation for spring and snow plow repair.

Ju
Review №39

Wow! Great experience. Very professional and experts in their field! Needed leaf springs replaced. Sent here by another shop.

Te
Review №40

They were great, really helped me out !

bi
Review №41

I came in this place around 4 in the afternoon asking when would be a good time to bring my vehicle and they told me to drop it off and leave the keys in the door and I didnt have a ride that night to do that so I came in the morning about an hour after they opened and they didnt have any more spots to fix my vehicle they must do really good work. But make sure you get your car there at 8 in the morning or theyll turn you away. I made two trips there still never got anything fixed.

La
Review №42

Excellent service!!

Ro
Review №43

Called them in the morning to confirm if springs would fix my issue and said that they would and to bring my vehicle in so they could look at it to see if I needed new springs or just an add on kit. I took it in there about 930 am on a Sat. and I was called about 1pm to let me know what would fix the issue and it may need to be finished up on Monday which we were fine with since they closed at 3 pm on Sat.. I called about 5 min. to 3 pm to check if it was finished and they said it just got done. I asked at that point if I could come by and pick it up, I am about 10 min. away and they said sure.Not sure how many places would wait later on a Sat. to pick up your vehicle, but it was very appreciative and the quote for the price of the work was closer to the lower range of the quote.Also the extra springs was just what I needed.

Br
Review №44

Friendly staff. Great communication. Delivered quality products and services exactly as they promised. Best of all, they tell you exactly what is needed and what it will cost WITH NO UPSELLING!!!

Je
Review №45

A co worker of mine was getting a plow put on his truck and called 4 days after dropping off the truck to check on the status of it, after being told it would only take a day to a day and a half, the person who he was speaking to was inceridibily rude and disrespectful on top of tell him no one has even touched the truck and it would be another 3 days till it was done. After just listening to him talk to them I can tell they have horrible customer service and i would not recommended them to everyone. I’m so glad he went to pick up my truck and took it somewhere else.

Ro
Review №46

I was looking to add leaf springs to my new truck. I called Mon, July 1st to see if they would be open on Fri July 5th. They stated that they didnt know yet. I called the next day and they still didnt know. I called the corp office and they didnt know either and said that it was the shop managers decision. I emailed the shop manager and asked if they would be open Fri the 5th or Sat the 6th. I got no reply. I called Wed July 3rd and asked the shop again if they would be open the 5th. After complaining to me about my contact attempts he stated YES we will be open. I arranged a ride to/from their shop on the 5th and they were closed when I got there. Their customer service is a joke. I have taken my personal vehicles as well as my company vehicles there for many years. That stopped on Fri the 5th. My truck has already been serviced elsewhere and they have lost a long time customer. A note to the arrogant phone person at the shop. GOODBYE..

Mi
Review №47

Great parts and staff have everything you need for a good price ! Very happy with this place have been going there for thirty years just recently updated our 68 firebirds suspension very happy with this place keep up the good work

St
Review №48

Called jegs afterwards much more knowledgeable in the spring situation & mopars used to go here all the time theyve gotten pretty expensive

BR
Review №49

These guys know what they are doing. I needed plow electrical parts, last min. They were going to close soon for the day, the parts guys were not eager to push me out the door with the wrong parts at closing, instead treated me as if i were the first customer of the day, although i am not familiar with snow plow components, they were helpful despite my knowledge, i will repeat my business with this business

Ro
Review №50

Very rude guy behind the counter. Just beware, not very social, and zero people skills. Would recommend shopping around and using them as a last resort!!!

Je
Review №51

Honest and quality work like usual. Ive been going there for 10 years+, never had issues, never felt as though they jammed me with unreasonable expense. I wrench on cars myself.

Ca
Review №52

Great prices and they did a great job on my ploe

Ka
Review №53

Never went. I all ready know where Im going to go to get my tires rotated at is discount Tires.

Ry
Review №54

Honest and dependable

Sc
Review №55

I first took my truck to Aldean in Auburn Hills to have the rear leaf spring shackle replaced but they quoted me $365. So I dropped the truck off at John R Spring and they replaced it for $110 parts and labor. Awesome!!! I will be returning to John R Spring for future work!

Bo
Review №56

Best in the area.. If you want it fixed correctly bring it to them..Honest people..Have used them several times extremely consistent.

Re
Review №57

Great service, Corey is ver nice and knowledgeable and Rick is knowledgeable and knows what hes doing, will always recommend this place and come back

Jo
Review №58

They are very knowledgeable and experienced and repaired my truck where is the dealership wanted to replace my Springs at exorbitant amount Great place I would recommend anybody that needs their type of service to go there first instead of the dealership

Er
Review №59

They are okay. Good place to buy parts. Pricy

Je
Review №60

Great service 👍 friendly staff

Mi
Review №61

Great service, great people, great products! I own a landscaping/snow removal business and have purchased all of my salters and plows through John R Spring in Troy. I couldnt be happier with there fast turn around time and efficiency.

No
Review №62

Nice place and people. Wish they would schedule appointments, but otherwise a great place.

Ry
Review №63

These guys came as a recommendation from a few people. Ive known the business since I was a young kid. I had issues with Bill Brown Ford not performing an alignment correctly and was looking for someone I could just have the job done correctly by experts who actually know alignments.They did warn me that they were super duper busy and it may not get done within 1 week. Dropped it off on 2/26. It went into the shop on 3/9.I have GPS tracking on the RV, so I see everywhere it goes. On 3/9 it went 1.4 miles and it took 1 hour and 52 minutes of RUN time. Looking further into it, the RV was idled for 1 hour and 44 minutes.I had specifically asked to have caster set at a value that is known to be appropriate for Ford motorhomes. It requires additional parts that I provided to them. Ford leaves HUGE specifications on their E-450 chassis so that pretty much any alignment setting is supposedly ok. Anyone worth their salt would understand that the trucks dont handle well if left to the standard Ford garbage specs.When he called to tell me the motorhome was done we went over the specs. Unfortunately, these guys are not experts at what they do and other than trying to get the spec I asked for (which left a gap left to right of 0.5 degrees, not acceptable), they hid behind the Ford specs. That left positive camber on the front, which is really undesirable. Would have been an easy phone call to make, but never got it except for all done, come pick it up.They didnt give me the old parts back either. Starting to wonder if they actually installed the parts they said they did.Also said they couldnt remove the one tire pressure sensor. Again, easy phone call and I could explain how to remove it since Ford doesnt provide a TPMS system on these motorhomes I had to buy an aftermarket one.Also now missing side door key......

Es
Review №64

Service sucks people are rude. Find another place to take your plow. If I could give them a -5 I would.

Pa
Review №65

The best place ever for service & tires

Ca
Review №66

Best place to get your leaf springs done! Got it done in one day!

DO
Review №67

Extremely helpfull, had my leaf spring in stock the parts department is great

Je
Review №68

Good prices on hard to find parts

Sa
Review №69

The best highly recommend

Be
Review №70

My leaf spring broke on my 2010 GMC Sierra. Never having this problem before, I called Shadowwoods Auto Center in Roseville, whom I have a long standing relationship with, and they recommended John R Spring. I called and they said bring it in now, no appointment necessary. They took the truck in almost immediately, took about an hour and a half and it was like it never even happened. It cost $166.00, less than half of what I was quoted on the phone from another shop.As far as the two negative reviews about John R Spring. The staff was not rude at all to me. Not outgoing and talkative, but very business like and they were busy. Ill take that with a quality repair any day!! Also, they do exactly as you ask. If you wanted more work done all you have to do is ask. I hate a pushy repair shop that trys to sell you work you dont need. Ill be back to John R Spring next time I need them.

Ma
Review №71

Quick service. Great price.

Mo
Review №72

Added a leaf to both sides on my Ranger, great service and quick.

Mi
Review №73

Got a hitch installed here, work was done quick, right and at a decent price

Ja
Review №74

Leaf springs broke on truck and was towed here and 5pm friday, was ready next day by lunch

Da
Review №75

I had a alignment done on my motorhome (ford f53) they did a great job and very professional.Thank you Dave and crew

Ri
Review №76

If you need spring parts this is the place

Mo
Review №77

Great place /great staff / great products.

Ro
Review №78

Fine place to have repair work done !!!!

Ch
Review №79

They will stand behind there work if there is a problem. I recommend them because of that.

Fo
Review №80

We oredered springs they have charged them to my credit card but we have never received them, my experience was: unreliable, unfrindly, the overall service is a nightmare...

Vi
Review №81

Excellent service

De
Review №82

Understaffed or not the right staff... I just needed alignment done. They did nothing after keeping my vehicle for eight days. I called them four times in 4 different days, and every time they said I was next up. I finally gave up and went elsewhere.

Ma
Review №83

Honest people who know their stuff.

Je
Review №84

This shop is lazy and unethical. My son was nearly killed yesterday because, according to the people at this shop, they only do EXACTLY what is asked, NOTHING more.I highly discourage others from coming here to get ANYthing worked on.If it were up to me, they would be closed down.

Ma
Review №85

Tricky service with almost double charge !!

Rw
Review №86

Awesome place great work

Ad
Review №87

Friendly, efficient, clean and good pricing.

No
Review №88

Awesome thanks 👍

la
Review №89

Cheapest tires around, EXCELLENT tires

Ka
Review №90

Fixed our travel trailer, had it ready in 24 hrs.

Ti
Review №91

Cheap prices

Ro
Review №92

The only place that had the springs i needed.

Pa
Review №93

Fast and friendly.

Ky
Review №94

Terrible place used cheap parts and was very unprofessional

Ry
Review №95

Place is an absolute joke.

De
Review №96

They have everything

so
Review №97

Gets it done

Da
Review №98

Very bad customer service

Information
8 Photos
98 Comments
4.3 Rating
  • Address:1782 E Maple Rd #4211, Troy, MI 48083, United States
  • Site:http://johnrspring.com/
  • Phone:+1 248-588-7200
Categories
  • Auto repair shop
  • Auto parts store
  • Auto spring shop
  • Brake shop
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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