This is the worst gym experience I ever had!! People working there are not nice for example I’ve got kicked out of the area that they have punching bags just because they have classes every day from 4pm, half of the salon was empty and I wasn’t Interrupting anyone, so they say it’s the rules you need to leave and also when you sign up here they charge you for the first month and the last month but when you’re trying to cancel your membership you would get any money back which is a total …

I can say for the Area and all Retailers closing in General area why dont La fitness open new Gym compare to there other Locations throw out LA area OC and inland Empire this place is Funky Locker rooms Ben this way since back in day when was Ballys fitness there got be some plans that are in works for this Gym once Lease is up I would think so because its real run down no one is even cleaning place anymore other then lady with Attitude.

Worst gym ever. They lied about their policies to trick you sign up. Besides the inside equipment is old. Quiet crowded not maintaining social distance. Don’t choose this gym. You deserve somewhere better

Big spacious gym, but stays crowded. Dont go peak hours.

Good selection of equipment (I need a real squat rack, they got it), friendly and informative staff. Was just going to get a day pass for a 1 hr workout, but they were super cool and hooked up my workout for free! If I was based here, this would totally be my home gym. Will def hit this place again when Im back in Torrance.

The equipment has been upgraded, but the locker rooms are still in terrible shape! Completely embarrassing! Is there no manager or owner who wants to do anything about this?

A) More than %60 lockers doors are broken.B) almost all soap containers are broken.C) pool area is often close for one reason or onther.D) treadmills are goodE) racquetball area is nice and clean.

It’s close to my home, so I love it. Not the newest equipment and as big as other new places, but it’s clean and cozy. Best gym is the one that’s close to you!

Great employees. Really appreciate the help

This is a very enjoyable this jim🏊‍♂️🏋️‍♀️🏋️‍♂️🤾‍♀️🤾‍♂️👍

It was my first time there and I totally enjoyed my workout. Lots of machines to use and friendly staff and its nice and clean.

Good gym! Small but still decent space

1 of 6 stairmaster machine working. Been weeks

Clean not crowded

Has a decent variety of machines but the size makes quantity limited catch it early in the morning or late at night for uniterupted sessions

Closing at 5 pm on the weekends is pretty silly in my opinion, it’s competitors stay open much later on the weekends.

The lockers in this place are old and decrepit. This is the same shape they were before COVID shutdown.

My favorite place to be. Very clean and complete.

This place is only 45% wearing Mask

Had a good swim

Im now a Club Member at LA Fitness.

Disappointed,I am a racquetball player,the racquetball rooms are still closed, however,there are people inside the racquetball rooms doing weight exercises,it does not make me fair and does not make sense, where are the rules?? 😒

Great gym, good equipment

1st took fees for month on lockdown then annual fees even while Gym was still closed. Now mandate masks and gloves as per CDC. High risk of toxic Carbon Dioxide poisoning reduced O2 A health hazard is being created while trying to eliminate one. Hyperventilating or hypoventilating panic attack like running out of air wearing a mask working out very possible and overheating. I Suggest that under these conditions that Gyms should simply remain closed. I cancelled and prefer a nice jog in the fresh morning and a 🏋 set in privacy of my home. Very impractical a waste of money and the Gym Owners should protect our health instead of rushing to open put Members at further risks

I love la fitness

Pathetic customer experience.Julian does not know how to handle the customers and blames the LA fitness system. He needs to be taught some manners. All he does is pick up calls and put the blame on the software for all the unnecessary hidden charges. He needs to be taught professionalism.

The new management isn’t as good as I remember. The old manager was friendly, but the current guy isn’t as kind. I went to the gym a few days ago and he seemed completely unprofessional nor was he friendly. Some of my girl friends that I workout with are planning to cancel their membership and so am I. The environment is nice and the equipment is generally useful, but I will not be attending this gym any longer.

So I been coming here for about one year. And my friend for like 3 years. So apparently the new “manager”, Michael, has made it clear that I can not train with my friend if he is showing me some work outs routine. My friend has been training for all his life and of course he knows way more than me. He is not a trainer and doesn’t charge me anything. But Michael considers that if I want help with my work out I need to PAY to an LA fitness trainer. I don’t understand how that’s his problem if we both pay our membership but that’s the customer service from the Torrance LA Fitness location. I really hope I have no further problem with him or I will be obligated to cancel to a place I can train how and with who ever I want. I gave it two stars because the girls from the front are super nice but this man has made me rethink my experience at this gym.

Terrible staff. Rip off.Julian needs to be taught some professionalism.

Im actually an employee who teaches aqua on Mondays, Fridays, and Saturdays. This place has a great family atmosphere. It may not have the most start of the art equipment, but service is always great, and staff very personable

Filthy old outdated gym. This place needs a renovation in a bad way. Been a member at LA fitness for 25 years. There are many nicer locations than this pos.

Not the fanciest or cleanest or best but highly motivational fun full of energetic happy patrons so I will excuse the rest

In front of others, employee(s) shamed and humiliated me about my body, and ability to exercise. Never coming back.

A guy by the name of Max, who works on Sundays in the mornings at front desk is very rude. All he does is spend most of his time on the computer. He doesnt greet clients . Doesnt even make eye contact with them. He just puts out the entrance scanner and doesnt say anything. Poor Customer service. Will not come here again. Planning to cancel my membership.

Worked out at this gym on July 20, 2019.General gym area average.Bathroom and all wet areas terrible.... And very dilapidated...Lockers are made of particle board and completely disintegrating...No liquid soap in soap dispensers in almost all of the shower stallsPoor operations management..

Wish we could use the lockers

The dressing rooms need to be updated. Doors are hanging off the hinges and theres no space to turn around. The gym area is cool. Great equipment and the snack bar has a good selection of healthy items.

Making improvements inch by inch. I know the gym cant necessarily control this but there is a large majority of people who work out here who need serious instruction. The last few times Ive been in the bathroom has smelled better than before and the weights are all in the right place...a huge improvement from what it was last year around this time.

Gym is fine. Plenty of equipment . My only issue is the locker area. Lockers your climbing over each other to change. Steam room is good.

The womens locker room is FILTHY! The lockers are broken, showers often clogged, empty paper towel rolls, and you will always find trash on the floor.Unfortunately, its the closest gym to my home (l live in Torrance), but thinking of cancelling my membership because I cannot stand this place. So dissatisfied!!

Over priced rip off. Go to plant fitness least there you are able to use whatever gym you want without paying extra on top of ur membership

General workout area is alright, fairly new equipment. its the Shower room really got me. Its dark and old. Doesnt feel sanitized. They should install more light and new tile in shower area.

Harbor city is my home....love this place I get my best on daily and thats for sure. Stop by have a walk and see the facility entice you to want to be part of the atmosphere.

Best yoga instructor every Thursday morning! High Five ✋🏽 Joseph! His class is amazing 😉

Very dirty gym! It honestly just needs a complete overhaul . There are roaches outside so my advice never eat anything here :/The bathrooms are always dirty and they always run out of paper towels and soap in the gym area . The equipment needs to be properly cleaned !! The locations near myself in south OC literally walk around from machine to machine wiping them from top to bottom twice a day !! This location must start doing this - the stair machines are so darn disgusting .I try not to do any type of floor work here because I don’t trust the floor has been cleaned .Just seems to need more mgmt oversight

My favorite place to drop buckets !

Dont come here, was a member for 14 yrs, all theyre interested in is your $. Facility is dated, especially the locker room and the pool/jacuzzi area. You get a better deal with 24hr fitness. FYI first 14 photos are NOT indicative of the way the club looks.

Jacuzzi is the worst in los Angeles small and dirty and no jets . Great showers thats it

I believe I have an eye infection now with the pool. Not sure if the kids really shower before their lessons, Ive witnessed them coming in straight from home with their parents along with the instructors NOT shower before entering the pool. and now, yesterday afternoon, before their water fit class, Ive witnessed MANY PATRONS enter the pool without showering. I thought ALL PATRONS ARE SUPPOSED TO SHOWER before entering the pool and sauna. GROSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am grossed out of the fact that fecal and urine matter and peoples overall sweat is saturated in that pool. Ive been swimming for four weeks now and I am grossed out of the fact that people do not follow the rules.

Good place to take care of yourself with good facilities

The other people that are coming to do group fitness are very rude and territorial about their „space“. Some Lady‘s gave me bad looks and acted like they own the gym. It’s a „clique“ that is going to group fitness every Sunday and they don’t welcome new people. Very pity because I really love the fitness program from Elvira, she’s amazing.

Usually dont bother reviewing places. Really lax on any sort of hiccups in my service, but this place is awful.The facility itself is not bad, its the staff and how they treat customers. The trainers have VERY high turnover as it turns out. Went through 3 trainers I liked within 3 months, ended up not liking the new ones coming in. Got conflicting fitness/nutrition information from them and workouts which werent feeling right.Theyre quick to be friendly and sign you up for the contract, but its very hard to cancel even when your contract is up. At the time of writing Ive come here 4 times to attempt to cancel my fitness, called 3 times. Always get told the person who can cancel isnt in or is busy. Once waited 45 minutes for them, to be told to go ahead and go home and he will call me as soon as he is done with a client. I hesitantly left and I called an hour later to confirm he will be calling - got told he will call back within a minute or two - no call back. Beware of the training!

Literally just got shafted by this gym. Absolutely no regard for customer experience. We got a guest pass from my dad to use the gym while we are in town visiting and after we honest about not wanting a membership they pretty much said we cant use our guest pass and will have to pay the drop in rate. I dont know who gave my dad the guest pass and how that conversation got skewed or who taught the management and staff about the power of conversation and building relationships. But they failed on all levels here. Maybe if this first interaction had gone differently I would consider a membership. But no sir. No thank you.

This is the Best location Ive been to, the Pool doesnt have too much Chlorine, the staff is friendly, its kept clean

The gym itself is nice. Unfortunately the people in the front dont greet anyone and actually most of the time dont even look up or acknowledge you when theyre scanning you. Its a shame because the remodeling of the gym was actually very nice.

Been working here for the last 12+ months and we recently had a remodel and all I can say is that I am proud of the way it looks and I am proud of being apart of the La fitness brand. Looks like a higher end facility with new equipment and flooring/murals.-Coach Leo-Master Trainer

Working equipment, always clean, friendly staff.. personal trainers are the best..

Bathrooms, sauna, and hot tub really outdated.They only have hex weights, so doing deadlifts or pendlay rows is horrible here. Changing to another gym.

Clean gym that you expect at any cost. Really good staff. Very helpful to the guests

Hours could be better. It is clean and convenient.

Great place to work out if you are morning person.I work out at nigh time and weekendsSo if is not a good gym for me.but still great place to work out.

Dumbells go up to 125 which is a huge plus. They need to restock safety clips as well as purchase specialty bars for power lifting. Members should also be properly trained on returning dumbells back to their proper rack!

This gym is under-rated. People seem to review every gym negatively. I looked at a dozen different LA fitnesses and a dozen more 24 hour fitness and almost every one had a review of 3 stars or less. I guess the only gyms that get 5 are Golds/Equinox/UFC.But Ive been going to this gym for 5 years and I love it. Ive been to better gyms, but this one is pretty solid and I know were everything is and the best times to go, and they have some of the better classes Ive seen at any LA fitness. So this will be my go-to gym for as long as I live in Torrance.

Spotleasly clean. Every weight placed where it belongs. It may be an older facility, but the cleanliness makes up for a few cracked tiles. The Chicago area la fits could learn from this facility.

Dont use Swimming pool in LA FITNESS IN TORANCE. I was swimming on wensday in the morning, i saw big COAKROCHE in the pool. That gym is always dirty, a lots of hairs in the shower, and rest room is not clean. A lots of people are complaining and nobody care. I think they should close this location and open new one or change the MANGER.

It really is the most uncared for gym franchise ever. The locker rooms - indescribable (you must see to believe). 1/4 of the lockers are hanging by a single hinge. Too small to put any bag in, unless its a loose plastic bag.All this would be endurable if the maintenance wasnt so bad. Right now there are 6 pieces of equipment broken. These are either machines (like the crunch machine out now for two months, or the benches like the on/two preachers bench (broken for 6 months). Or the case of the missing EZ curl bar which took their staff 5 months to replace.The staff puts signs out that saysmaintenance scheduled. That typically takes 3 to 4 months to get done.The high school supermen working the main desk dont know their asses from a hot rock, nor do they care.Ask to speak to the manager? Good luck.Write a letter to their corporate headwaters complaining ... equally good luck.Ive done it all.The gym membership is oversold and inadequate staff and equipment to support the number of high-school kids and others that show up during the day.Its a real loser ... 24 hours is your only other choice (in the same price range) is 24 hr fitness and its not that much better.I guess you get what you pay for. Expect NOTHING and you wont be disappointed.

This is the worst gym. You arent allowed to put your bag on the floor it has to be in a locker. There lockers are all being held with one hing and they are always getting broken into and they have no type of security to prevent this from happening. Manager went up to me for a whole week straight because I refused to put my bag in their locker room. Finally, I just got tired of her and now I leave everything at home and my gym equipment stays home. Bathroom is always dirty urine on the toilet seat and floor which makes it a safety hazard because you may slip and fall. Why do I continue going there? Because I live a block away and I get a quick warm up jog there and then workout. We need a different gym in the area. DONT COME HERE

I love this gym its 10 minutes away From home and 2 minutes away from work. Its a great gym hate the front desk Staff always rude bitches and a manager that sits his ugly gay ass on his desk dogging customer s all the time the staff ruins the gyms image. Overall its not the gyms fault. But than again I love working out so as long as I get my sweat on I dont pay much attention to the ignorant staff

Below average facility, but good people and good staff. Friendly vibe. Equipment below average. Built lots of muscle here.

They have good machinesThe trend mill are more updated than the ones in AlhambraDont like the fact that its in the mall plaza so it can be hard to find parking but not a problem if you go in the morning

The equipments are very well maintained.

Was good for the most part. Peak hours of course like most gyms is packed.

9 months out of 12 no hot water..

I give them 5 stars because this is the only gym that opens very early and closes late.

Extremely clean for an la fit gym. The guy with the vacuuming backpack works his ass off cleaning that place. I like it cuz its kinda vintage

The general manager was incredibly rude. The exact opposite of helpful. Cancelling my membership because why would I want to go to a gym where they treat paying customers like garbage? Literally one of the least intelligent humans Ive had the displeasure of speaking to.

Mens Locker rooms are tired looking. Rickety lockers, some loose & broken hinges.

Very motivating seeing people workout love this place

Equipment is good, and like any other gym you come during peak hours it will be hard to jump on a machine or free weight.They have basketball, racquet ball, pool.Staff can definitely be more welcomingBIGGEST downside is there is no wifi available. The building is big and do not get good cell service inside. To be a gym in this day and age without wifi baffles me.Which goes back to management not caring enough.

Staff that work here are not customer service friendly and the guys are out of shape what motivation is this place for us to get into shape and is not too clean floors bathrooms always need cleaning

Need to clean the place up and get newer equipment. But good crowd of people and don’t need to wait for the machines.

Great environment, equipment & friendly people.

Thanks Marcus!!! You were a great coach today, helped me a lot🤩

I have been a member for years and have put up rude people and shoddy equipment. I decided to stay because of the remodel and new equipment. But really, the place is a joke .. not only the staff, but most of the users, everybody has an attitude. No gym etiquette from anyone, nobody re-racks anything, I see some guys spending an hour on a machine, working-in forget it. Broken lockers, theft, and dirty. A few months in to all new equipment and it 20% of it is broken already .. It is now so crowded I give up.. I’m out.

LA Fitness cannot afford to keep its doors open for two more extra hours on the weekends!!??Ill switch to 24 fitness soon. I cannot schedule myself according your hours.

One of my favorite gym! I feel Im at home when I get there.People are nice and friendly.

Much better than. More equipments and clean Sauna and Spa

This is my home gym and despite it being pretty small the ppl that go there are pretty much locals although it appears like the gym is selling more memberships than it can hold due to the availabilty of equipment at certain times of the day but despite that its one of the better gyms Ive been too.

Not sure why the bad reviews. I thought the carpet to be clean and smells werent as bad as the ceiling were much higher then other la fitnesses. Staff are also friendly.Only complain I have is the older machines in comparison to other gyms.

Clean, good equipment, not overly crowded. Sometimes takes too long for broken equipment to be fixed. Overall a good place to go.

What a getho gym, cleaning lady kicks out members because she need to clean gym.Nasty old gym full off gangsters. Gym equipment looks like got donates from Salvation Army

I have been there several times now. It has been clean, and well maintained. The coolest feature is that it opens 2 hours earlier on weekend; 6am instead of 8 am. Like working out there a lot. Although I do not prefer to interact much with the sales people (some have the attitude of going-places, or seem to be busy with their smartphones), I do however, like the gym; It has a Basketball and racquetball courts, a nice pool and sauna (when it is functional - last time it took them at least 2 weeks to repair it!) Also there are plenty of equipment and space so you do not bump on each other.There is also a stretching area and an exercise class room (have not try it yet but have seen bicycling and other cardio-exercises with loud music take place with an instructor.) It also has a juice bar.

Liked it. Has all the basic gym stuff plus sauna. Nice pool.

So me and my wife decided to go back to the gym, we did the online free pass before coming in. we came in around 630am but the front desk lady told us they only allow guess pass at 8am unless we pay $15 for a day pass. so we waited from 630am til 8am and when we came back at 8am manager came to us and told me that he cant let me in because i have a basketball unless i pay $15 for a day pass again and told me dat just go back in when i dont have the basketball with me and he turn his back on us. he is very rude and arrogant, so right der dey just lost 2 potential costumers, me and my wife were planing to get a 2 years membership from costco but we just want to try the gym 1st dats why we get the free pass. we just wasted our time coming in to this gym. if anyone is planing to go here do urself a favor, dont waste your time coming in, i have read some of the reviews of ather people and apparently me nd my wife are not the only one had the same issue with this gym.

I had an appointment for 1 session free training and when I got there just on time they said your trainer has left for some reason and we wanted to call you but we didnt. I left a meeting to be on time with them. Its disgusting. What a terrible customer care.

It was a bit busy after work but thats expected, was able to still get a good workout and will continue to support this location!

Although I use this gym because it opens early on weekdays (0430), the equipment (especially stationary bikes, treadmills, etc.) are not well maintained; the pool is far too warm; the mens showers are continually moldy, shower water pressure is poor, toilet area is filthy & locker room is regularly out of paper towels... (Cloth towel service is not offered.) This club has over-sold its memberships... exercise classes & pool are overcrowded, stationary bikes & treadmills are often full &/or unavailable due to prolonged waits (weeks) for service requests.

Frontdesk staff... depending on whos on duty.... from yeah not naaaay!As much as i like LA Fitness their Torrance Branch is one of the worst... I get to attend LA Fitness studios over the entire country, from the East to the West Coast... taking friends of mine with me - getting a GUEST PASS online super easy, never had any issues... thou @the Torrance one... you need to get your GP activated in advance... front desk staff cant do it, and Sales Agent wont show up before 8am. If you wana purchase a day pass for 15$ they wont be able to give you change... I mean how can you take Cash but not be able to give change? Depending on who is on duty at the front desk - some of those girls are super sweet and helpful - others not so much, too busy with their smart phone and giving attitude to costumers.... So LA Fitness yeah- Torrance branch naaaay ! ! !

Parking not great, but OK. Clean enough. Seems like some maintenance issues (always lots of down machines). Friendly enough staff.

Good equipment and trainers. Avoid peak hours