My AC has been out since Friday. I called on Sunday and they came right out, diagnosed the issue and returned promptly on Monday to fix it. Very professional, timely and top notch service. Both technicians were great! Our AC needs will go to Air Now!
Got here on time check out everything great job I was very pleased with his work
This company is a life saver! We have a contract through a home warranty company and I told them our AC needed to be repaired. They sent out a technician from a different company TWICE who was unable to fix our issue. I called Air Now at 9PM and they had someone out the next morning. Brandon was our technician and he literally walked in and automatically knew what the issue was. He fixed it quickly and we even signed up for their maintenance program so he also did full maintenance on our unit. Our AC is now working great. I couldnt be happier with this company.
We were impressed with the young men who installed our units. They were professional and knew exactly what they were doing. Neil Gerrald stopped by to be sure nothing had been missed in the installation. He explained all the five print of the warranty, answered all our questions. We would recommend him for repairs or new units. In this chaotic world it is hard to find people you can trust to treat you right. Air Now can be trusted to do a awesome job.
Brandon was our service man . He was timely, professional, and very nice. He fixed our air unit and got us signed up on a service agreement all for a very reasonable price! Very satisfied would highly recommend this company!
We have used them several times for several different units over the past several years, and theyll always have our business. These guys know what they are doing. Honest, reliable, reasonably priced, and quick to respond.
As always, quick to respond and had unit up in short order.
Good experience. They we’re running behind schedule due to the season. At 4 pm the service man had to leave to get a part. He could have put the service off until the next day, but he came back got our air conditioner running cool. We were are very thankful!!
As always, Air Now did a phenomenal job servicing our AC unit. Prompt, professional, courteous, and reasonably priced are just some of the reasons we recommend using Air Now for any AC or heating needs. Never disappointed!
I’d like to write a note to recommend Air Now Heating & Air Conditioning, LLC for any of your heating and a/c needs. I don’t live in the area but came to visit an elderly aunt who had a/c problems. A neighbor recommended this company so I forwarded a text to the on line number on their web site with detailed info. Received a call from Neil who scheduled a tech as quickly as possibly. Let me tell you about Brandon the tech that came to the rescue...honest, trustworthy, competent, on time and totally reliable. Neil, Brandon is amazing and must be an asset to your company. He was very knowledgeable and answered all questions. You guys Rock and I’d recommend you to everyone. Only wish you had an office in the Canyon Lake/New Braunfels area where I live.
Brandon was very professional. Checked both the inside and outside unit because of the problem I explained to him. Our units are both older and parts are no longer in production for them, so there’s no way for them to be repaired. But Brandon gave us options and prices on a couple different ways we could go.
Eric was phenomenal! Answered all of our questions and worked hard. Thanks sir!
Installed new heat pump in our home. Install was super clean and professionally done. Techs were on time and answered any and all questions. Great to do business with. Highly recommend.
I had a unit installed a few yrs ago by Assurance Air. We’ve had problems since then. I called Air Now. They always returned my calls, always showed up on time, and they had a huge job repairing the mess Assurance had made. They worked until they got it done...uninstalled/reinstalled the unit, repaired the drain lines and duct work. They were professional and knowledgeable. I will always use Air Now!
I am satisfied with the service I received, however, I assumed that the technician would change the filter, or at least check to see if it needed changing. However, I asked him after payment if it was changed, and he replied no. I supplied a filter I had on hand and he did change it for me. I was surprised that was not part of normal maintenance.
We have been with Air Now for several years now and have referred them to so many family and friends. Their work is always professional and done flawlessly. Their customer service is one of the best weve ever encountered and other local businesses could learn so much from them. We appreciate Air Now so much!
Brandon repaired my a/c compressor in under an hour! Prompt service! Thank you!
Wonderful, friendly, honest, trustworthy, and professional. Fair prices and no hidden prices.
Brandon was very prompt and professional. He was thorough and answered all my questions. I will always choose Air Now!
I first used Neil the owner of Air Now about 4 years ago when I could not get anyone else to respond. He was professional, knowledgeable, fair and personable. After my home service I awarded his company work at my company location and he performed as flawlessly and expertly as the first time. This is my third time to use his company and this time I didn’t get Neil on the job, but his technicians were just as professional and personable as him and the quality of the work was exceptional.
As usual, Air Now is a company you can trust to:Stand by their workPerform wellAnd, have the best of servicemen
Professional, Fast and helped on a Saturday making sure our kids had a heated home. 💯You guys are the best!!!
Showed up before scheduled time which was awesome. Professional, detailed and thorough with what he was doing. Great value for my piece of mind. Will definitely 👍 recommend to others.
They were very professional and respectful of our time by being on-time and and diligent to complete the work.
Always reliable and provides quality work.
Air Now are the best!!! Would highly recommend their services!!!
Came home and house was h o tCalled air now! They got here in record time and quickly found the problem! Done! Jonathan was so polite and efficient! He took care of our problem! Would not call any one else ever!Air Now! Awesome!
Always courteous, prompt, fair and professional!
Great service and response time. Was on time and kept me informed of time and issues that need repaired. Great Company. Will use them again
Thanks guys! Great responsiveness.
Great company and technicians. Very thorough on repairs made and awesome response time. Very professional business.. Air Now is the only way to go!!
Summer check up under maintenance contract. They are alway punctual and well versed in their field. They check and clean the outdoor compressor and clean and check the condenser inside and make sure everything is functioning to manufacturers specifications. I highly recommend their service and service contract.
These guys are awesome! Made it out first thing next day in the peak season after I made the call. Did everything they said they would and no surprises.
Very knowledgeable employee, great explaining every detail on what is going on with my AC and giving me the different options I have to keeping my home cool...very professional.. highly recommend from me...
Neil was able to work in our heating/air systems inspection at the last minute. He and Kyle were very professional and efficient. They educated us on condition, concepts, and improvements. Thank you AirNow!
This is my second time using Air Now. Very professional and knowledgeable at a reasonable price. They tell you when theyre going to be there and notify you when theyre on their way. They also send you the name and picture of the responding technician. All in all a great experience.
Called at about 9:15 pm . Tech arrived within 30 or so minutes. Had the A/C up and running in about another 30 min. Simply can’t ask for more. Best service around!!!!!
AC went out on the hottest week of the year so far. Called Air Now at 8 am and an appointment was for 1pm but the technician Kyle texted he was on his way and was on site early...very welcome change from other companies. He diagnosed the problem, gave a quote, and then once it was complete, it was less than the quote. I would recommend Kyle, and Air Now to everyone.
Awesome job, personal, professional, curtious. Highly recommendable. If you want a great company Air Now needs to be your go to place. Love love love!
I had a condensate line leaking into my attic space so I called Air Now. Neil very professionally listened and calmly scheduled his technician to arrive on the same day. Kyle arrived as scheduled and very professionally reviewed the situation and took action to fix the problem. There is no business in town that can match or beat this team. Neil and his technicians are the most professional team around. I will always contact them for service.
I am so appreciate of the careful attention to detail and concern for the customer. Thank you so much!
Amazing service, couldn’t ask for better!
Came out after normal business hours and get it going quick and at a very fair price.
I awoke to a hot house at 4am on a work day. At 7 I called Neil and told him my issue. By 8:30 the techs arrived and by 10 my issue was resolved and house was cooling. Amazing service all around. Would definitely recommend to anyone in need.
Air Now was professional, efficient, the crew was knowledgeable in the installation of the Bosch heating and air unit
Always professional and the super techs always go above and beyond to ensure customer satisfaction.
Same day service. Friendly and professional.Would recommend to friends and family.
Neil was great! Showed up and quickly diagnosed and fixed our issue at a great price!
A very nice and professional business. They will help you out in every way possible. Very nice and formal company.
Quick, friendly service!
Neil and the Air Now crew are top notch. My experience in the real estate industry has allowed me to work closely alongside several other contractors. The communication and follow through from this company far succeeds any of their competitors. I will continue to use Air Now for my personal services, and also recommend to my clients. Keep up the good work, guys!
This is the best heat and air company. The employees are on time, neat, and efficient. They text reminders for appointments and text when they are on the way. They even came out at night on a weekend when the air went out back in July. No one else would even consider helping us until Monday. We signed up for the twice yearly heat and air check up and were glad to finally have a dependable company.
Technician showed up early and was very professional. Answered all my questions and was very knowledgeable about what I needed and wanted done. Installed a WiFi thermostat and looked over my heating and cooling system for less than $100. Can’t beat the service!
Friendly service, text updates for service times, showed up exactly when they said they would and great prices! This is the second time I’ve used them & both were overall excellent experiences! Highly recommend!
Kyle Applegate came to do emergency service on my blocked drain, which had already soaked my carpets! He was quick, efficient, and very personable!
They bought my former heating and air company but did a great job trying not to change the service agreement I already had with that company. A couple changes but I can work with it. Technician was very nice and went out of his way to make us happy!
The guys at Air Now do a phenomenal job!! They’re always quick, efficient, and very professional. You can’t beat their service!
Thank u very much for responding so quickly and getting our new heat pump installed today . Very nice company to deal with.
Air Now is my go-to when my AC or heater have stopped working. I get a call back almost immediately, and they show up when they say theyre going to. When entering the home, they wear protection over their shoes to protect my floor and clean up afterwards. I even had a technician show up at 7:30PM to work on my AC because my overflow tray was leaking water all over my brand new floors. I use them for both my commercial and personal property. I highly recommend Air Now. They are fair, efficient and reasonably priced. They say you get what you pay for, but with Air Now, I feel like I get more than I pay for. They strive to go above and beyond to keep their customers satisfied.
Talk about customer satisfaction!!! The entire Air Now team was fantastic! They installed a brand new unit in our home quickly and efficiently! The owner immediately moved his schedule around once he saw we were without heat, and informed us, that our old unit was extremely unsafe and showed genuine concern! Neil and his staff answered any questions I had and were very professional. Not only do they offer MULTIPLE payment options, they use other local businesses in our area for a quick turn around time! I will always use this company and refer them to anyone needing heating and air services!
Booked the appointment through Facebook and received a call almost immediately from the owner, Neil, who was actually on vacation, but still making work calls. Neil let me know it was going to be a little later that what the website indicated, however when I explained the situation, he stated he would do his best to get to me sooner. Very shortly after I received a text that the technician would be on his way soon. They were able to diagnose the problem and replace the unit all before the first expected time of arrival! Very pleased with the customer service and friendliness of Neil and the technician, Max Stone! Thanks Air Now for making a tough situation so much easier!
We like the service plan, so there are less surprises when it comes to repairs. They answer questions and give an honest opinion as to what you need. We have been very pleased with the work done.
They are the best. Period. I have used Air Now for years. They not only work very hard to fix your issue, but take it a step further by offering outstanding customer service. They build relationships with you and offer suggestions to improve your overall heating and air experience. For this reason I will ALWAYS use Air Now.
Neil and his staff are our go-to guys for all of our residential HVAC needs. Prompt, courteous and knowledgeable. Very fair pricing. I recommend Air Now to everyone!
Wonderful service. Got here on time. Explained everything before they did it. The guys were so friendly. Very happy with the service. Thank you!
Prompt, dependable service at a fair price. I have used Air Now for a few years on my personal as well as my rental properties. Always pleased.
The tech was professional and efficient!Love Air Now!!
Neil and Air Now are the best. They are experienced, knowledgeable, and honest with very fast service. Ive used him many times and have never been disappointed. I would highly recommend!
A HUGE THANK YOU to Neil, Kyle, and Max. The guys at Air Now are truely the best in the business! If you guys need work done on your a/c or heating and want to be treated fair and with the best customer service around give these guys a call. I promise you won’t regret it!!
Big fan! True professionals that I can trust to not only get the job done right, but also do it in a way that places courtesy and personal consideration as primary factors in their work process. I can honestly say Im typically left thinking they care more about my system than I do (and I certainly do!).
I highly recommend Air Now! They are always reliable, professional and honest.
One of the most friendly and knowledgeable companies I have ever experienced. They are fair and do not even try to price gouge. Will definitely be our air conditioner repair company from now on.
Thanks, for relaxing my AC system in a professional and timely manner
They guys were on time for appointment. Respectful. Cleaned up their mess. Highly recommend!
The technician was prompt, courteous, and efficient. The price was quite reasonable. Ill definitely use them again if needed.
Huge Thank You to Neil and Roy Smallwood. Called at 6:30 this morning and Neil was great. Kept me updated as when the tech would be here and when he was actually on his way. The tech Roy Smallwood was very professional and figured out what was wrong quick and in no time at all had my AC back up and going. Even after getting stung by wasp! And the price was more than fair. I would recommend these guys anyday!
I use to work with Neil and I know what a great Technician he is and now what a great Owner. I love that he is a Christian. He installed my moms unit and made sure she was taken care of. He does wear a CAPE!!
You can always count on Neal the owner and his workers to get to you when they set up your appointment. We have been very pleased with Air Now Heating & Air Conditioning and the product we bought and the service would recommend them to anyone who is looking for a good honest person .
I text Neil at 8 on a Sunday night, he helped me make it thought the night, Monday sent his crew out to get my house cool .. Neil is a awesome dude and so are his employees, they are on my speed dial now
Very very happy with the entire process. True professionals all around. Courteous and friendly installation and testing of the new units. Neil was extremely knowledgeable about my work to be done and was on hand at all times to aid in whatever needed to be done to make it seamless. The staff did a great job with out a hovering boss which Neil was not, they knew exactly how to make the installation work best for my home. The new Bosch system is great. My wife committed she loves the thermostat (echobee) function applied to her phone especially when she first wakes up before getting out of bed. Thank you again Mr. Neil and Airnow HVAC. 5 stars plus all the way. 24/7 readers call you won’t regret it. ......Chad Barth
Very professional and kind hearted. Without a doubt Ill recommend them to my family and friends.
Great service and great work in a prompt manner!
After several months filled with issues with my new HVAC system, I made another call to speak to the owner. Well I got the owner of AirNow .Neil explained that he was the new owner of the company that I had been dealing with and what that would mean to me.Neil problem solved with me and his team to make the plan to resolve my problems and issues.Wish I had been his customer from the outset. I would never had had the problems that I did.AirNow is lead by a man of integrity and has a knowledgeable, professional team.
They are good technicians, arrived on time and fixed the problem. Thanks
To have things fully explained and to be checked throughly was a positive.Thanks to Mr. Smallwood who was our service tech today who took care while doing our spring tune up.
Neil and his team come thru again fast reliable and fairly priced thanks NEIL
They did a great job. Check everything out top to bottom.
Great company to deal with always very promp and COURTEOUS and knowledgeable technicians
I will definitely use Air Now again! Technician Max was at my house right on time he was very friendly and got the job done in a timely manner.
Mr. Neil came out early morning to fix my ac unit. He was on time, very professional, and explained to me what he did. If anyone has any problems, call him. He will take care of you, explain whats wrong and how he is going to fix it. Great customer service. I will for sure call him if/when I have any more problems.
Great company- extremely helpful and caring staff.
Service was excellent, as always, with prompt response and courteous/knowledgeable staff.
Reasonable price, answered phone on Sunday, fixed on Monday. Found a bad part fixed it AC working great.
Great people and always willing to go the extra mile. A+++
Wonderful, friendly service! Very prompt and tech explained every step of process.
Fast nice and clean
Best company in Texarkana! ❤
Awesome service, on time, quick appointments!
Fast, great work, fair pricing
Very proficient!