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Complete Landlord Solutions
1400 Wabash Ave, Terre Haute, IN 47807, United States
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Complete Landlord Solutions

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ma
Review №1

We have been renting through this company for a little over a year. The staff has been very helpful in trying to find us a place that works for us and our budget. They, to the best of their ability, help us with anything that is wrong with our rental. Their front desk customer service personal are very friendly and goes above and beyond to help clients. This is the best rental company I have worked with by far. I would recommend them to all of my friends and family.

Li
Review №2

CLS has made all of my living inconveniences dramatically convenient in a quick turn around time. The staff is friendly, personable, professional, and helpful. I’ve lived in my condo for several years now and have no complaints. Thank you all !!

je
Review №3

I moved to Indiana 5 months ago, 2 months in my lease the owner decided to sell, but by law I didnt have to move, but I owner spoke with me and we came up with a solution, Complete Landlord Solutions, found me even better place, where I love it. They are on any issues right away, and have them resolved in a timely manner

Na
Review №4

Definitely better than previous experiences. Properties are in good shape

S
Review №5

This company has always taken amazing care of me and has always ensured that I am happy with my apartment.

Cl
Review №6

Complete Landlord Solutions is by far the best property management company I have used. As an investor who invest and works with multiple property mangers in different states, I find this management company to be the most responsive, proactive, and attentive in comparison to any other manager I am currently using or have used. This group is the best and I am so thankful I picked this company to manage my portfolio in Terre Haute.

Da
Review №7

We have been very pleased with complete landlord solutions, we had a little house fire when we first moved in to where they had to shut the power off until they got stuff fixed, they were very fast about it they helped us and got us back in the house really fast, every one of them Ive talked to has been professional and wonderful to us, we truly appreciate all of them and we would recommend them to anybody and everybody!!!!

am
Review №8

Very friendly staff. Very informative on any questions I had for them.

cr
Review №9

I have rented from CLS for 3 years now and I have always been treated great, when I have had a problem they have worked with me and maintenance issues are taken care of immediately!! I highly recommend renting from them!

Da
Review №10

Excellent Customer Service, and professional.

Ka
Review №11

I rented from CLS for my son, could not have been happier with the service we received and their apartment was the perfect place for my college age son! ALISHA was WONDERFUL to work with. She always followed up in a very timely manner with an email or phone call to ANY questions I had.My son had rented from another company prior to CLS and when it came time for him to find a new place I suggested he contact the current company he was renting from and he said NO WAY, they were terrible to deal/work with. So glad he found a place he liked with CLS. I would HIGHLY recommend them and especially Alisha.

Ka
Review №12

I paid for an application on a house they knew they were renting out and then tried to apply for another one that has been listed for a while and is still listed but they said theyve been holding it for someone else thats been wanting to move in for a while but still hasnt moved in. Ive been looking and Im ready with money and everything to move in now. Probably shouldnt have a house listed for people to waste time on trying to get it if its not available!

Ch
Review №13

Office personnel are very polite. They take electronic payments or checks. I was only taking in a check for a sick friend of mine so I dont know how they are as a landlord though.

Gr
Review №14

Lets see when I moved in it was warm out and you said youre house was livable and in good standing Ones it started getting cold I turned on the heat and my first mouth it was over 500.00 Because the heat wasnt working right I called in Nov Twice no answer then in December I said I wasnt going to give a payment Intel something is done about the heat I was using 2 space heaters to try in stay warm and at Dec,24 the furnace stopped and found out that it did not have any heat ducks at all and I could go on with lot more wrong with this house so Dont tell me I Am the bad person when youre renting out houses that are bad for people to live in.... I have More to say and will be letting everyone know soon the house put my health in a bad spot and my dad got sick and ended up in the hospital because of the house....like I said I will be letting Everyone know here soon More

Sa
Review №15

Complete Landlord Solutions is professional, knowledgeable and always there to help.Jared Coley and his staff are very easy to work with and the only property management company my husband and I will trust with our rental property. As a rental property owner, Jared gave us peace of mind that he was always looking out for our best interest. I would highly recommend CLS for your Real Estate/Property Management’s needs.Sandra H.

Na
Review №16

Complete landlord solutions provides excellent and timely property maintenance services that I have not experienced at other businesses. All their staff are very friendly and helpful, especially the secretary. I highly recommend renting from them.

R
Review №17

Complete Landlord Solutions staff were always professional, as well as personable. Jared and Karen were easy to work with and addressed any concerns in a timely manner. Apartment on Wabash Ave above CLS office (Myers Building) was clean upon move in, very accommodating, and served as a great location for the 2 years I lived in town.

Gr
Review №18

CLS team has been great staying onto of collections, repairs and placements of tenants. They help me put quality tenants into my units.

Ro
Review №19

The house I was renting was falling apart. I submitted multiple repair requests which were ignored. The garage door stopped working and was too heavy for me to open. The porch had a large hole in the roof (pictured) which they wouldnt fix, and the chimney is visible leaning. The carpets were stained and the kitchen floor damaged when I moved in, but I was charged for replacing them. The area under the sink literally had a large hole that went down to the basement and I was instructed to just put something over it.

Ja
Review №20

Great company to rent from!

Re
Review №21

I just recently started my lease with Complete Landlord Solutions. My first impression of the company was that they are very professional. They get back to you in a timely manner and are willing to help you in any way they can. They are amazing!! The office is clean and nicely put together, unlike previous leasing offices I’ve seen in TH.

Gr
Review №22

We have been renting with complete landlord solutions for several years now. The staff has always been kind and professional. Any problems we had with our house were taken care of quickly by a very nice maintenance staff. We never felt anything we needed was a small thing (even when it was). I highly recommend renting here.

Te
Review №23

I’ve been a tenant for several years, and all I can say are good things. They are always quick if anything needs fixed or corrected and are great about staying in contact when anything arises. Highly recommend this company.

El
Review №24

I have rented from CLS for a few years and every time there is an issue they work their hardest to get it resolved VERY quickly. Jared, the maintenance workers and the front desk ladies are great. I appreciate good landlords like them.If you are looking for a reliable and dependable company, this is it.

Am
Review №25

Ive been renting from them since March and every one is wonderful. I dont want to rent from anyone else now. I love how easy it is to talk to them about a problem and they try to get it fixed as fast as possible. I would recommend them to everyone.

Ke
Review №26

Have just started renting with CLS, the house is wonderful, especially with our large family. Theyve been great at answering any questions and getting back to us in a timely manner. Probably wouldnt rent from anywhere else in TH

Ti
Review №27

I was very impressed with Jared and his team at CLS. His company was originally going to manage my home as a rental for me since my job was quickly moving me to a new location. I had expressed interest in selling my home instead but didn’t think it was possible since I had just bought it months before. Even though he probably would have made more money from renting it for me, He was able to market my home and get it sold in a timely fashion was able to get me more money than expected. Big Thanks to Jared and his team.

Be
Review №28

My experience with CLS as a first time renter has been pretty good. Ive had some minor issues with the house that took quite a while to get fixed, some of my concerns still have yet to be addressed. Other than those small things, I absolutely love my little house and calling it home. I will not hesitate to rent from CLS again and hope to renew my lease soon 😁

Wy
Review №29

I just recently started renting from CLS. They have made getting my first apartment so simple and easy. I enjoy the workers and agents working there aswell. All around great place to rent from

Je
Review №30

The staff was rude to my friend, Crystal, when she tried to rent from them. She posted a negative review, and they asked her to remove her it because they could not remember her. So, not only are they rude, apparently, but poor record keepers, too. Their attitude online turned me off to their company completely. Will never rent any property from them or any company co-owned, managed, or otherwise operated by them.

ma
Review №31

I have been dealing with Complete Landlord Solutions for the past 6 years, the are by far the most friendliest and easiest people to deal with. Whenever I need something they are on top of it. The professionalism they have is by far top notch. I will not even think about using another company to handle my rental properties.

Jo
Review №32

We havent even moved into our new house yet, so I would like to revisit in six months time. The staff have been great from the start to signing the lease. For this, Id totally recommend them to someone.

De
Review №33

I have had three management companies in my twenty years as a homeowner and CLS has proven to be the best. Excellent communication is my number one priority and they respond to all my questions in a very satisfactory way. They try hard to keep my properties rented with financially able people and I am happy to give them a AAA recommendation.

Ka
Review №34

Friendly, conscientious staff. Skilled, experienced maintenance team. Jared is forward thinking, and goal oriented, with a great business sense. A joy to work for!

Wi
Review №35

Never had any major problems! Any housing issues have always been dealt with swiftly.

Ry
Review №36

In my time collaborating with Jared, I’ve consistently found his attention to detail, professionalism, and timeliness to be unmatched. I’d highly recommend his team’s services without reservation.

To
Review №37

Jared has managed my 14 houses for several years. I have found him to be honest and on top of things. He always responds to my questions or concerns promptly. I wouldnt hesitate listing more houses with him.

Ma
Review №38

We have been renting our home for 8 years now The management service is excellent. They go above and beyond to make sure their tenants are happy. They have also been very accommodating during the Covid crisis for those of us who are immunocompromised and cannot leave home.

Br
Review №39

I leased under CLS for two years and they provided excellent service. Their staff were always polite and accommodating. If any maintenance issues arose, they were quick to fix it. I highly recommend their services, especially for incoming students looking for decent apartments near ISU campus.

Ke
Review №40

I have worked with Jared and the CLS team as a property owner in Terre Haute for over 2 years. I did a major renovation with their general contracting expertise to great success and plan on expanding in the area in the coming years with them.

Jo
Review №41

Very hospitable, and concerned with the comfort of tenants. Jared and his crew are very good no matter renting or buying.

Lu
Review №42

I have been with Complete Landlord solutions for a few months now and I can only say what a pleasure it has been. They are reliable, helpful and everyone is always friendly when I walk in. They definitely take care of you right!

Br
Review №43

Cls has been a great company since day one. We found the perfect house with a great yard. The price is very reasonable and affordable. The house is older, so it has had a few minor issues, but CLS has been able to respond in a timely manner. The employees have always been nice and they go the extra mile for thier customers. I recommend CLS if youre in the market to rent.

Ja
Review №44

I had a great experience at CLS, I needed a place to rent cause my girlfriend kicked me our, I was in a bad place. so the people at CLS went above and beyond their duty.securing a nice place that I could get right away. I would recommend CLS, to my friends and family . You cant go wrong with CLS.

Jo
Review №45

I have had the pleasure of dealing with the staff at CLS on several occasions and have nothing but good things to say. Very professional and up front on everything .I would highly recommend Jared and his group .

BB
Review №46

If you need a place to live in Terre Haute, you must call Complete Landlord Solutions. They are friendly and professional...Simply awesome to work with!!!

Aa
Review №47

I have dealt with CLS on many occasions with complete satisfaction

Be
Review №48

My husband and I rented from them for a year and unfortunately have to relocate now. They were fantastic! Any maintenance request or problem was taken care of very promptly. One day our dishwasher stopped running and it couldnt be repaired. We had a new one installed the very next day.

Gr
Review №49

I returned from work one day to find my water quit working (I am on a well). My wife called into CLS and it took less than 20 minutes for a technician, James to show up to our home. James was highly professional, friendly, and he went to task immediately. Within a short period of time, James had diagnosed and fixed the problem. James could have stopped there, but he chose to go the extra mile by going out and getting another well pump pressure switch to replace the old, corroded one. Our water works perfectly now and because of Jamess extra effort, I have the peace of mind knowing that it most likely wont give us any more problems in the near future.In the years of renting, service has always been a bit hit or miss. This is not to say I have had any problems with CLS. In fact, the service from all of their staff has been what I would call exceptional.For anyone looking to rent in the Terre Haute area, I would highly recommend CLS.

Ma
Review №50

CLS has handled my Terre Haute rental for several years. I have been very pleased with their efficient and professional services. They are always available to answer questions and to help when needed.

Je
Review №51

Great service, great team! Always pleasant to deal with.

De
Review №52

I have worked with Jared for nearly a decade. He is a quality property manager. I live distant from my property so it is especially important to know and trust my property manager. My property is an older bungalow, built with quality and I want the quality of the property preserved.Jared does an excellent job with communication of issues and solutions regarding my property. I like competitive pricing on major repairs and purchases and Jared gets this done for me even though it is extra work for him. He provides photos of on going work that enable me to keep tabs on progress.Jareds fees are very reasonable for the services he provides. I am especially impressed with the quality of the renters that Jared is able to attract. He does thorough checking and screening of prospective renters. The bottom line result is that I typically get multi-year renters for my property who do not leave a mess when they move on.I also have property near where I live. Oh how I wish that Complete Landlord Solutions was available to manage this property for me. I have been plagued with poor tenants, court cases and significant repairs/rental downtime. If Jared was managing my property, I doubt this would be the case.Another big plus is the CLS maintenance department. They can handle many minor repairs and even some major repairs at very reasonable prices. Their work is of the highest quality and they are very productive and cost effective.Thanks Jared and everyone at CLS for taking such good care of me and my property. It means a lot to me!

Am
Review №53

I have been impressed with the professionalism demonstrated by CLS!

Ju
Review №54

Kinda partial to it - lolLove this place and my Amazing coworkers.. 💞🛠💞

Ja
Review №55

Decent landlords and lower quality housing in some places.

Ti
Review №56

Claimed apartment at 3115 N. 22nd was safe and wonderful location. On my first night the house next door burned down. Then my tires were slashed when my car was confused for the meth house next door. Hostile neighbors tried convincing me not to involve police (I wonder why) but the nail in the coffin was finding out the place was a former meth house. Is 0 stars possible?

Ev
Review №57

Is Jared the same man who worked for University Apt on 14 Popular ? The same place where they never answer the phone you had to leave a message for them to call you back . It’s took days or weeks to fix a toilet . A rude lady at the desk who took your money and didn’t apply it toward your rent . Friends who was taken to court after University Apt close down for non payment of rent . But when he went to court it was Complete Landlord Solution that was wanting money . So how can a business close one day and a complete different real estate sue him . #dontrentfrom#completelandlordsolution

Ty
Review №58

Felt I should save a bad review until I moved out, but I wouldnt want another tenant to go into a lease without reading my experiences with CLS.TL;DR for anyone just glancing: management gave us 15 minutes warning before showing apartment, maintenance is unable to fix many ongoing issues.***Im genuinely worried that this negative review will affect how we are treated when it comes to getting our security deposit back, but I will review that process after it occurs.***-My biggest concern is their breach of tenant rights while arranging for our apartment to be shown. They tried to leave a message with my roommate 15 minutes before someone was shown the apartment. I never received a phone call, despite being told I was contacted. Regardless of whether or not they made a good faith effort to contact the tenants, had we both gotten phone calls, calling 15 minutes before a showing can in no way be argued as reasonable notice.-When they were confronted about the issue they became combative.-Secondly, the maintenance crew is terrible. We moved in to find that there was a pre-existing mouse infestation, evidenced by finding nearly 10 old gluetraps around the apartment, as well as mouse droppings and mouse holes all around the apartment. Its clear that they were aware of this problem, and rather than actually fixing the problem, they just threw more gluetraps at it.-I called and asked them to pay for an exterminator, but instead, they sent the maintenance guy to come and put down more traps, several of which were found to not even be baited.-The maintenance crew still have not been able to fix a light socket that repeatedly burns out bulbs.-CLS has a reputation among students that I only learned of after signing the lease, so heres a warning. Everyone Ive spoken to about CLS has had issues with the company taking advantage of students who dont know their rights as a tenant.Hopefully this review serves as a precautionary tale to anyone looking to lease with them, especially the lower rent properties.

Cr
Review №59

I applied to live in one of their properties but was so turned off by the rudeness of their staff that I chose to rent elsewhere. There, CLS, fixed it.

Ja
Review №60

Great to rent from.

Ho
Review №61

Very efficient and kind

Ka
Review №62

Positive atmosphere

Information
23 Photos
62 Comments
4.3 Rating
  • Address:1400 Wabash Ave, Terre Haute, IN 47807, United States
  • Site:http://completelandlordsolutions.com/
  • Phone:+1 812-645-2511
Categories
  • Property management company
  • Apartment rental agency
  • Real estate agency
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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