My phones screen was shattered and they repaired it for me, also replacing my old battery. I incorrectly identified my phone as a Pixel 3a when instead it is a Pixel 3a XL, which delayed the repair because the wrong parts arrived. They were very nice about it, though, even paying for the difference in the price of the correct parts and express ordering them after the discovered my mistake. I would definitely recommend them, and plan on bringing all my future electronic repair items to them. Their communication was always prompt and friendly. They had good reason to be cross with me but they never were. They were relentlessly positive, upbeat, and eager.Thank you!
NerdsToGo is a great place to go get your phone repaired. Their prices are reasonable and their customer service is excellent. I also had an issue with my phones software and they were honest with what the problem was and didnt charge me for the simple fix.. I highly recommend them if you have any issue with you phone.
As a business owner and active trader in the stock market, when my computer suddenly crashed I could only think about the worst case..can the computer be saved? Or, worst even was the thought of losing all of my data and files!I had to take action fast to remedy the problem. I knew I needed a professional to analyze the problem and resolve all my issues with the computer. But, having never been to NerdToGo I really didnt know what to expect ...would I get the service I desperately needed or would I be stuck for days without a computer?The good people at NerdsToGo solved all of my problems fast and with a professional, friendly service attitude that really is a rare find! From the receptionist greeting me at the door, to the technician working on my computer, and even the manager pitched in to get my situation resolved.Although, the motherboard on my computer was shot, they were able to retrieve all of the data from my hard drive. And, they even had a faster computer available in the store that had all the bells and whistles that I needed. They set it up operationally installed my old data onto that new computer and I practically never missed a beat!Thanks to all of the good folks at NerdsToGo I was back online the following morning operating my business as usual...what a relief!Bravo...NerdsToGo!
The Team at NerdsToGo were friendly and knowledgeable. They were patient and personalized their support to my specific needs. They were quick and efficient with the fix(s) and even offered assistance to reload programs configure my system to get me back up and running. Highly Recommended.
I primarily worked with Jonathan Wessler and the team at the Pebble Creek location. They were extremely responsive and helpful, getting me back up and running in quick order. I really appreciated their honest advice and suggestions. They repaired my laptop and its better than new. They also saved me a lot of money. Id highly recommend working with them.
Excellent customer service! Prices very affordable and staff communicated every step of the way. Would recommend and use again.
My new computer had become very slow and unresponsive due to a host of issues, even though my computer was supposedly well protected against malware, sold to me by another source. Nerds To Go cleaned up my computer and installed new security software for a fraction of the cost I had paid this other company. I would highly recommend them for all of the qualities listed above, plus the fact that they are just good people that you can talk to face to face when needed.
They are great!!!.. Super professional and fast to rescue any broken electronic device.. I will recommend them always as the best !
Staff are extremely friendly and professional. Took the computer to store where we purchased it 2 years previously, but they were unable to assist us, they would not change the battery as it wasnt an original, although they could not find an original battery on-line. NerdsToGO replaced it in a matter of minutes. Great service!!!!
Our hard drive crashed and they put in a new hard drive, copied over all our files, updated the operating system and improved the speed. They were reasonably priced and were very helpful in explaining and showing how the new operating system worked. They were very professional and knowledgeable. It was a great experience and I will definitely use them again. Thanks Nerds to go!!
I looked at some of the reviews and decided I would give Nerds to Go a try. They should be nothing but five-star reviews. Maxine at the front desk was very nice and pleasant.Jonathan Wessler is very knowledgeable and diagnosed what was wrong with my laptop within minutes. Jonathan is very easy to talk to. I highly recommend Nerds to Go and I will be going there for any future computer issues I have. Excellent Service.
NTG staff were very responsive and professional, and the cost was reasonable. I would definitely recommend them to other small businesses or individuals.
Nerds To Go fixed problems that were caused by a nationally know PC repair service. They were prompt and extremely knowledgeable. My special thanks to Jonathan.
Derrick arrived early and was extremely professional and courteous. He assessed our situation and went above and beyond what we expected. Through his knowledge and familiarity of the products we use he was able to save us $800!!!I call that a win!
A cost effective solution to IT needs for small to medium sized companies. Get a service plan structured to your individual needs. Good response times and remote access allows for problems to be solved quickly.
I recently had to take my PC to a technician for repair. As an IT person myself, it is an absolute rarity that I ever need to do that. So, I wanted to be sure I took it to folks who know what they’re doing. After doing some extensive online research, I decided on Nerds to Go. When I look for service from any commercial entity, there are several criteria I look for: 1) Professionalism 2) Customer Support 3) Price 4) Turn-around-time. The folks at Nerds to Go exceeded all my expectations in each of my criteria. I highly recommend them.
Excellent service. I highly recommend NerdsToGo
My work computer at work just died....Angie was great...she made an appointment for her nerd to come out, she kept in contact with me and was very professional sending the paperwork to me in a timely fashion and just being available!! Well enter Jonathan....within 15 minutes knew exactly what was wrong and how to fix it.....I am typing on said computer!! I will always call this company! They were timely, empathetic, knowledgeable and just plain good people You would be foolish to use anyone else!!
NerdsToGo staff were professional and easy to work with, they resolved the issue I was having in a timely manner
Will do business with them again.Great service provided!
Great assessment at no charge, very professional and polite
Nerds To Go - Tampa FL sent Derik to set up our new system in across multiple rooms in our home. Derick, the technician, was a perfect Ambassador for the firm. Immaculately turned out with a great customer focused approach - and just as skilled and knowledgeable as one could hope for. With a can-do attitude, he worked quickly and in terms that a non technical customer could understand he kept us informed every step of the way. We relocated to Tampa from Washington DC. We experienced a level of customer engagement with Nerd of Tampa that in 30 years we never experienced in Washington.
These guys are such an awesome team of people.From the person answering the phone to the tech working the bench to the very kind people working upfront I was very impressed.I felt comfortable and welcomed in this business.They were very responsive and fixed my issue ahead of time.The estimate was true, accurate and fair. When I need computer work done I know who to call.
Technician did what was in my best interest, not theirs. What a relief. And he was very knowledgeable too!
My computer did a backup last night and I lost the ability to access some of my very important files. I called Nerds to Go, Jonathan called me back in a very few minutes and was able to remotely fix the problem in less than 1/2 hour. I could not be more pleased with the service from this company and Jonathan specifically.
The team was great to work with and very helpful. Would highly recommend giving Nerds To Go a call if you need anything!
I had the pleasure of interacting with three different people over the course of my repair and each and every individual I dealt with left me feeling more and more satisfied with my decision to use NerdsToGo. Will look no further than these folks when I have any future IT troubles!
Went in with high expectations, they exceeded that. Very friendly! i told them i called a couple of other repair stores and every single one of them were extremely rude on the phone, nerdstogo were overwhelmingly nice it honestly reminds me of the little computer repair shop back home except they’re not a little repair shop! They really make you feel welcomed and clearly take pride in their work. 10/10 would extremely recommend if you have any device issues to check them out! And honestly compared to like geek squad their diagnosis price at $59 is very fair about $40 cheaper than GS if I’m remembering correctly! Overall great company definitely will be going back if i have more issues.
The tech came out the next day after I called. He was super nice and knowledgeable. I will definitely call on NERDS again!
I replied to this message last week.
Great job taking care of our sons computer! Everyone was friendly and courteous! 4 stars only because one person quoted us a 2 day turnaround but when I called to pick it up on day 2, the next person told me it would be another 3! (No fault of theirs though - they were waiting on an ordered part!) We would definitely use NTG again - and just pad in a little time, just in case!
Excellent service and very professional, polite and honest. They came to our home and set up our equipment as promised and on time. Their price was lower than their over the phone estimate and instead of 300.00 for all the work they did, it was 270.00. The Geek Squad wanted to put us out 2 weeks and gave an estimate of 525.00, needless to say we canceled them. I highly recommend NERDS TO GO .
I went to “Nerds To Go” to find out what was wrong with my computer. I assumed it was a battery issue and I was correct. The battery was ready to explode and completely destroy my very expensive computer. The entire staff, stopped what they were doing and fix my computer problem. They told me it was no charge because it was a dangerous situation and they just wanted to make sure I was safe and the computer was saved. They were so helpful. This was truly the best experience I’ve ever had at a computer store. I will go back for all of my computer issues plus, I will tell all of my friends and family to go as well. I cannot emphasize enough how great and wonderful they were. I highly recommend.
Excellent service. Truly caring staff. Accurate work estimate and fast repair turnaround.
They were punctual and professional. They took our desktop computers to transfer data from our old computer to new one. Thanks to NerdsToGo.
Excellent customer service and Technological expertise. Thank you for securing our network and computers!
These people rock! I have used them twice for resolving computer problems I could not figure out. It is nice to know that I have someone I can count on for computer repairs when needed.
I have been working as a freelance artist for more than 40 years and have dealt with many computer tech companies and even though my computer is taking a little longer i prefer to wait knowing a great service is being done than get it quickly and a terrible job was done. All my friends whom have dealt with Nerds to Go in tampa have told me they perform a very professional and great service in all they do .
My computer had a blue screen and would not boot up ... I was in a panic! I called Nerds To Go eventually reaching the local office near me and an angel answered my call. Maxines concern and professionalism quelled my anxiety and laid out the available options to remedy my computer situation. I would highly recommend the Nerds To Go office in New Tampa for any and all computer issues. 5 Stars!!!
Fabulous people. They fixed our MacBook Pro laptop screen and it looks like brand new. Our credit card was ran twice because it timed out at point of sale and somehow the charge went through both times. Mike saw it and refunded the duplicate charge before we even had a chance to call about it. Maxine was wonderful from start to finish as well and we will definitely recommend Nerds To Go to our clients, friends and family. Thank you!
Called into our office to get 7 desktops refreshed and optimized. Rep was great and jot was completed really quickly. This was 3-4 weeks ago and computers are running perfectly.
I get answers for the type of product and services I was needing, people available to answer you and fast response to questions.
We have had an Alexis Show for years and have been having trouble allowing all family members to drop in on Grandma. We have not been able to find anyone who was able/willing to work with us to find the problem. Jason spent two hours with us and patiently figured out what was wrong and corrected the problem. He was very knowledgeable and able to troubleshoot all the possible scenarios. I can’t say enough about their service and how nice everyone was. We would definitely use them again.
They did a great job fixing my son’s Xbox.
Visited Nerds To Go this afternoon for help with my wife’s laptop. The gentleman fixed the problem in 5 minutes, did a quick diagnostic, and provided recommendations. We are extremely pleased with the service. We will definitely revisit should the need arise.
We are real happy with the service and knowledge NTG showed us and took care of our computers needs very quickly, efficiently and keep my business going the entire time they installed the new computers. I highly recommend NTG for your computer needs.
Second time Ive used them to solve computer problems.
Fixed my computer with little problems, and when they finished brought it to my house and hooked it up, tested it before they left. Good company
Fantastic individuals. Great environment
Fast, quality service. Very professional and friendly staff.