Ive been a customer at McNatt for over 20 years excellent service.

I have had multiple experiences at this place that were far from satisfactory. Three months ago I bought three brand new shirts and wore them for a week. I brought them here to be dry cleaned and when I got them back they had blue ink on all of the collars.I do not own many dress shirts and needed these for work the next week. Not wanting to wear shirts with blue ink on the collar I went out and bought three more. When I came back to get the others the collars were severely wrinkled and blue ink was still on one of them.The lady behind the counter offered to either redo them or refund me but not both. And had a terrible attitude about it.Then this week I brought them a suit to dry clean hoping my experience would be different this time. Other people had recommended them so I figured I would give them another chance.My suit pants are permanently shrunk and have three separate pleats in them.Learned my lesson.

New black lady always seems to have an attitude . Not used to that. also theyve been hard on buttons lately . But their finish is still the best. So Ill be back .

I have been dealing with this particular location only for over 30 years, they never disappoint Nita was Professional and Courteous she answered my questions and was on point about the clothing and when I could pick them up.

A good place to take all your Dry Cleaning.

Great place! My best friend past away and I needed my suit cleaned. The family wanted to have the service as soon as possible. For that was his wish. Living in Land O Lakes I spent most of my day on Saturday trying to find a cleaner in my area to have it done by Monday morning. Offering to pay extra had no luck. After calling every cleaner in Land O Lakes, Oddessa, Wesley Chapel. So I began calling palaces in Tampa. When finally called McNatts, they were more then willing to help me. Picked up my suit at 9:30 Monday morning. And made the service by 11. THANK YOU for doing something that seemed impossible.

Make sure you read the reviews thoroughly before you take your garments to this specific McNatts’s. The employees are friendly and polite, but they were not on time with my dry cleaning. I had to come back 2-3 times and each time my whites were not finished.* the pricing is also sketchy too . Some of my buttoned shirts were up charged as “pullovers”Long story short, they rushed the order which resulted in destroying 2 of my items . No refund on those items or a sorry... all the manager could offer me was a blank stare and say, “ we kept it a little longer, this is the best we could do” and “was that there before?”I politely asked for my stuff back and left. I don’t even write to many reviews, but I’m disappointed that they didn’t hold themselves accountable. I’m really frustrated, but it is what it is. You’ve been warned.

Extremely unprofessional which is disappointing because this is the closest dry cleaners to my house. I just moved into the area and I use a lot of dry cleaning service. Unfortunately I will have to go out of my way to find a place that has a more professional setting. As much money as I spend on dry cleaning my 1st experience even just walking in the door was not a good one so I did not use their services and would not recommend

Please adjust your hours on Google / Apple Maps etc if you are no longer open until 5 on Saturday. Drove to your location today at 16027 Tampa Palms Blvd to arrive by 4:45 and a hand written sign was taped on the door showing new closing time of 4pm. (Yet the open sign was on and lit up?)You do a fine job dry cleaning but when you inconvenience customers by not sticking to regular business hours it doesn’t help!

Great service and great people

Last experience was better

Great service but very expensive

Fast and clean

My new FAVORITE cleaners! Just moved to this area and this place is fantastic! I had two Tommy Hilfiger sweaters with grease stains that I could not get out...THEY ARE LIKE NEW! Thank you McNatts and thank you Erin!

Very much satisfied with their dry cleaning service. Their staff were so good as well and very professional.

The person in the front was extremely rude. I explained that it was my 2nd time and I wasn’t certain about how or what I should do. The first time I came to my pants alterations weren’t done correctly. The front insisted that the person who handles the tailoring and alterations of the clothing wasnt in the office at the time she leaves around 1 pm. I explained with my work schedule I wouldnt be able to see that person. The front desk stated rudely to put a pin on my pants. I stated I wasn’t certain on how to do so because Iv never did alterations. I even put the pants on for an explanation and she rudely ignored me and explained to come back when the person was in the office. She didn’t want to help, provide assistance or even give explanation . This by far has been the worst experience . I wouldn’t recommend this location if the same person is handling the front.

After writing a review, I received a response from the owner! Amazing attention to detail & customer service. I dropped off a solid white chefs coat, with blood stains, amongst other food oils & spots. I picked up an immaculate version of my coat, as if brand new! Higher priced than other cleaners near by was my original statement. I retract that to say, you get what you pay for. Thank you!

Called the N. Florida location on a Saturday morning after 10 AM inquiring about same day service for 3 pair of work shorts and shirts and spoke with Jeanene. She said as long as I got there by 11, she could get it done by 4 PM. I arrived to pickup at 4 and they were ready to go......absolutely tight! Pressed firm with solid creases on the sleeves and shorts! Very pleased and will bring my other dry cleaning items in the future. Thanks again!

The Lady at the desk really saved me Money.

They are good at ripping off customers. I used to work at their erhlich Rd. Location.they dont even clean your clothes.they just stop the machine no matter what cycle its on and throw your clothes in.even if its the dry cycle.I told my manager Frank what the drycleaner was doing and I got fired for squealing

Im currently in the process of moving half way around the world and needed two shirts dry cleaned today for a family trip. This trip is one last hoo-ra before I leave for the next 4 years. I was running late to pick my shirts up, and had my mother pick them up for me. I called to inform the shop that I was running late but my mother would be there right at closing. I fully understand that this was a personal problem on my end but was sincerely asking for a little help. They woman I spoke with promptly stated We cant guarantee we will still be there when she arrives....and we close at 5:00pm. However, my mother arrived while the staff was inside. She (my mother) asked if she could pick up and pay for the shirts and Jeanine (the manager) said no.... My family has been customers of McNatts for years and we have always done business with them due to their professionalism. Today though showed the complete opposite of what we have seen in years past. I personally hate writing negative reviews especially when it comes to small businesses. Again, I fully understand that they close at 5:00pm, I was hoping that I might have a little latitude even more so since they staff was still at the shop.... McNatts, feel free to contact me....

I had my wedding dress in storage for years. When I pulled it out, I found several stains on it and really wanted to have it cleaned. I took the dress to a couple of dry cleaners and they said they could not help me. When I took the dress to McNatts, Mr. McNatt looked at the dress personally and decided that he may be able to help me out. The dress came out beautifully! I am extremely pleased with the results, as I thought the dress had been ruined!

Not cheap, but like they say you get what you pay for. This cleaners is on point, on time and great overall.

I had a funeral to go to and needed cleaning back asap. The counter lady was so nice and offered to have it ready in two hours. Quality work and fast. They were a life saver.

They do the best work cleaning your garments, paying a little bit more is well worth it.

As they have been since they were known as Spotless Cleaners excellent service and good workmanship.

This place always does a good job with my shirts & pants. Got some spots out that i thought would never come out.Friendly Staff!

I wouldnt suggest this place to anyone. I dropped off 16 things picked up 14, then when I called to see if they had it. The lady quickly got into the its not our fault mode. She admitted that something was entered in wrong on theyre end, claimed I dropped a shirt in a area I never been in & over charged me. Refused to give me a receipt, and Even a copy of the things I dropped off. And Im still missing a shirt. Very bad experience with this place.

I once work there it was a awesome place to be everyday.ever employee and management show love to everyone.miss all them

One of the best cleaners in Tampa. Quality work due to over 40 years experience in the clothes, rug, drape cleaning business!

The best dry cleaner ever ! Top notch service, no one else is close .

Excellent cleaning. Excellent customer service. I have been using McNatts Cleaners for the past 30 years. Thats a good track record of quality.Yesterday and today were the first times I have been to this particular location. It is a big store! The store was well maintained (clean, neat, etc.), well staffed, and obviously well managed.I parked in the drive-thru and as I got to the side door a lady greeted me with a smile. I told her I was just picking up. I then tried to enter by the door she had just come through and she motioned that I needed to go to the entrance (oh, yes, I was trying to enter an employees-only area).Then as I walked in I saw there were other clerks at their cash registers. Confused again, this time as to which clerk I should go to, one of them instantly called to me and stated the total price. In the meantime someone was going to get my shirts. I think it was the first lady who greeted me at the door.All of the above happened very quickly, within less than 15 seconds.The clerk then told me I had two shirts at the McNatts County Line Road store. Well, now I know why I have been thinking I should have more shirts!My shirts came up from the back, I paid and was on my way again. I received great service from a friendly staff and am rejoicing because I discovered where those two shirts are.In the years I have been going to McNatts the staffs have always been focused on customer service from the moment I pull into the drive-thru until I leave. Today was a good example.

Good place to get alterations.

At 1st I was on the fence about this place seeing as how there are mixed reviews so I gave them a shot and they are as horrible as their worst reviews say they are. I will never be coming back I took a few shirts and a vest and some slacks and the vest and one of my shirts were still dirty so I take it back to them and they want me to sign some release saying They arent responsible for damage to it if they try to get it out. So I ask for my money back for those two items and they refuse. Do not waste your time or money here. They are crooks and dont know what they are doing.

I have been a customer at the Mcnatts Bearss Ave location for over 25 year and my clothes are consistently ready on time, cleaned and pressed neatly. The family owners have been getting stains out for over 35 years so they are able to remove tough spots and as a result my clothes last longer. Candy, the counter lady is friendly and knows me by name. It is also convenient that sewing is available at this location.

Good quick service. Been taking my clothes there for over a year. I suspect the bad reviews are from people who will never be made happy with anything.

Very professional company. Fast and friendly service. Highly recommend!

Terrible service makes ne wanna comitt suicide the quality of service dont go here

Been bringing my cleaning here for years and have never had a single problem of any kind, with the people who work there or the service itself.

Been coming here for years, always excellent services love there quality

Curb side service! Good price, Great finished product.

Over priced! I took some clothes in two of six garments still had stains. Wont be going back...

The service there is good employees are very understanding on how you need your drycleaning and the prices wont leave a hole in your pocket they have the best prices

Theyve done a great job with a suit coat and a hat that had sweat stains is now bright and clean!

I am always an ‘easy’ customer and it takes a lot to get a complaint out of me but I cannot believe McNatt’s horrible dry cleaning service. I went to the location on North Florida with my wedding dress (huge mistake!) I had read a few good reviews online so I felt moderately comfortable paying them their 180 + tax fee on my wedding dress cleaning. When I went back to pick it up, the bottom (which was dirty from the wedding) was clean but the top (which was perfect white when I gave it to them) had brown spots. I was in shock, how could it be given back dirtier then I gave it to them?I pointed out the spots and they said they would pretreat the spot, then dry clean again. When I went back to pick up the dress my SECOND TIME, the spots were still there and they said they would try again. When I went back to pick up my dress the THIRD TIME I was told they decided not to try to clean the dress again because they did not want to damage it. Um, TOO LATE! The top had already been damaged (from the chemicals they use? Im not sure) I guess I EXPECTED for $180 + tax they would use whatever is SUPPOSED to be used on wedding gowns and not some cheap crap that ruins dresses.Upon me asking for at least a partial refund due to their errors (which I thought was being GENEROUS TO THEM) they responded that they ‘make no promises, no guarantees’ and that they could do 10%... as in 18 dollars back. ARE YOU KIDDING ME? Do not go to a dry cleaners that does not stand behind their own work. They avoid providing quality service by simply stating they “do not make any guarantees things will be clean” and saying “I don’t know what else to say”’ as they stare at you, WITH NO APOLOGIES FOR BLATANT ERRORS. Run the other way, or you WILL regret it.

Went to take a comforter in for cleaning. The RUDE employee, Tammy told me I had to sign the waiver for them to take 3-5 days for them to possibly clean it; and that they werent responsible for anything that happens to while...REALLY?!? What fool would trust them... Ill do a better job myself. They lost my business thanks to Tammy!

A great Dry Cleaners and many locations to choose from.

McNatts is proud to have over 98% customer satisfaction for the past decade. However we will continue to strive to improve that last 2 points every day.

I took a dress to be dry cleaned cost me almost $20 Im not sure if thats a good price or not but for me I thought it was quite expensive

Outrageously expensive .. better ask first, $6.36 for work pants. Very poor value for the money.

Same day service if brought in by noon should read same day service if we feel like it. Look elsewhere

Jacket was sent off to clean but was not clean

They are really the most expensive cleraners in town.

Great job on my shirts every time

Horrible un-personalized service, the owners not even there and its hard to reach him in order to fix problems.

Great folks, dedicated to customer satisfaction.

Rip off. Twice as much as down the street.

If you look at their website, it clearly states that there are certain options that are available for same day cleaning at the plants and that there were five hour, two hour cleaning sessions available upon request before a certain time. BOTH times that I came before the deadline, like way before, I had apparently just missed it but when I showed them what the website said on my phone, the story suddenly changed to that they were too busy and couldnt accommodate. Really?? Caught in a lie, horrible service, and deceitful! I will not be returning.

Great fast pick up

Quality cleaner, profession team

Dont do alterations there it cost too much and they give you a certain amount of time to get the stuff out I dont like that

Great cleaners

Great service

Great service

Ok

Very expensive !!!