Best shop Ive used in 20yrs. Matthew and Charles are always great, and know your name and car when you walk in the door. Honest and trustworthy with your car and service, always tell you what you need (must/should/may) with options, give customers great value, and dont nickel and dime you. Need a second opinion, want to save 30% vs dealer? I wish all shops were like Toy House. Ty guys! Those 1-star reviews you see here BTW are years old.

Best mechanic shop ever.i was referred their by one of their satisfied customers.These guys did a great job and honest.i know this because the Toyota dealer told me I had a $1,500 repair that needed done on my car.after the guys at the toy house inspected my car,they brought me out to the bay and showed me what area the dealer was talking about and also told me its o.k that it did not need repaired and they also showed me how the dealer mistaken the diagnosis.all I needed was an oil change

Amazing service! They are honest and professional. I used to hate needing car repairs but I dont sweat it anymore and head straight to the Toy House. Highly recommend.

I have had my cars serviced by these guys for 15 years. I trust them completely. There is nothing shady about these guys and honesty is on the top of the list from this facility. I would never take my cars to anyone else. Good mechanics are hard to find. If I were to move across the bay I would never change my mechanics. They know Toyota and Lexus inside and out. Stop looking and us this place. Your car will thank you.

Toy House is one honest repair shop. Dealer said my oil pan gasket was leaking. Repair would be 1800.00 because it is labor intensive. T.H. looked at my Tundra and said its typical for an oil ring to go bad on a pump. So I did that, front brake job, and 1 u joint replaced for 6 and change. No more oil leak!! Hows that for an honest place, people/owners?Do you have a Toyota product? This is your place for repairs!!!!

Awesome, very professional and friendly. Would recommend 110% to every living human being.

In my long life I have often felt uneasy when having my cars repaired. I always was Leary of being taken advantage of. I have now been to The Toy House with both our old Lexus and our Toyota RAV4. These folks made me feel comfortable and I could easily tell that they’d knew what they were doing. They are honest, fairly priced and go the extra mile in checking your car over, even things that I did not know needed checking. I will definitely be bringing my cars back here whenever they need service or repair.

Excellent work, excellent prices, excellent customer service! these guys definitely go out of their way to insure you have a great customer experience. I Highly recommend this shop..

If Honest & Quality work is what you crave this shop has that for all their customers.They never try and sell you service you dont need. Hell they have people waiting for days via appointment so they arent hurting for your money. The techs are highly experienced. If youre not trying to let the stealership rob you blind and looking for an only Toyota/LEXUS shop with fair prices and excellent service youve found nervana 😁

I have taken multiple vehicles here to get serviced. Always been treated honestly and professionally. Highly recommend.

Charlie is great. My husband and I bought his sequoia from him and love it. He always gets us taken care of quickly and doesnt mind that our kids enjoy running around on their mini golf course. Fast, affordable and convenient.

Honest, genuine guys 😊 will definitely be my go to mechanic for my tacoma! Reasonable priced and everything. They got me in last minute and didnt take long at all.

Matthew made me feel a lot better after the phone call dealing with my 2004 RAV4 with the transmission issue

2006, RAV4, V6 Sport, AWD; 211,000 miles---was making strange front end wheel noises.Toy House did accurate troubleshooting and found the drivers side front wheel bearing was going bad. Every time you turned the wheel a, whump-whump-whump sound would come from the front axles.Also it was howling like Mudder Off-Road Tires as you drove straight. Super pleased with the repair and the fair cost/price. Another NEW happy customer joins the ranks of the Toy House Fan Club !!!

My vehicle was fixed in a timely manner and the job was done was correctly I am very happy with the toy house .

This is by far the most reliable, most honest, most professional auto repair shop I have ever been to. We have been taking our 4runners exclusively to The Toy House for about 4 years now, and every time it has been a reassurance to have these top notch mechanics taking care of our cars. I have since moved to georgia and drove my car the 7 hours to have them repair our AC rather than trust anyone else with the job. They have a lifelong customer in myself and my wife and I cannot express how grateful i am to have this reliable destination for all our auto repair needs. Thanks especially to Jake who got us in and taken care of quickly so we could get back home to Georgia on schedule.

I’ve been a customer for 20ish years. Did business with the father, now the son. They’ve cared for multiple Toyota products I’ve owned. They do good work - have integrity and are trustworthy.

If you have a Toyota or Lexus you absolutely need to have it serviced at the Toy House. I can give no higher recommendation.

These guys know there Toyota’s. Worth every penny. Unfortunately I had to move and won’t be able to service my 4Runner with them.

QUALITY! The most dependable shop I have ever found.

They are the most Honest mechanics ever. Great Quality and pricing. Ive been a Customer since 2012 and my Tundra will only be seen by TOY HOUSE.Thanks guys!!!!

Treat you like family

I have been going to see Charlie and the guys at Toy House since I moved to tampa in 2004 for all my repair and tune up needs. I have a 99 Camry and whenever there is a problem, they are there to diagnose and fix it and the car is still running strong. Family owned and operated, up front with everything, no surprise repairs, and if they find something, they advise as to the severity and necessity of the repair so one can plan if it doesnt need to be addressed immediately. I have been telling anybody I know that for any Toyota or Lexus repair, Toy House is the place to go.

As someone who has to travel out of state to care for family, I have come to depend on Toy House to take care of my 2013 Rav4. They know what they are doing when it comes to cars. They are honest, professional and care that I have safe travels.Under their care, I have never had a problem with my car. I only write reviews if I think a business is outstanding! Toy House is outstanding!!

Always great service. Good, honest people.

They have always gone out of their way to help me when I really needed it. I totally trust these guys to do the right thing and you can tell they know what the heck theyre talking about.

Good Services

A fantastic business: smart, efficient, and no-nonsense. These guys are the best alternative to a dealership that I know, and they dont push unnecessary work. Clean facility, and upbeat service. I cant say enough good things about my experience.

These guys are the best! Fair pricing, honest estimates, quick service and true knowledge about Lexus and Toyota. Can’t recommend them highly enough!!

Amazing staff. They really know their stuff and never disappoint.

I brought my 14yr old 2005 LS430 with 116k miles into Toy House, via a friends recommendation, to get maintenance work done. In total, I had the following replaced: Timing belt, water pump, water pump fan bracket (found issue), thermostat, cam seals, drive belt, crank seal, valve cover gaskets, tube seals, spark plugs, transmission flush and oil change. It was an extensive maintenance job. They kept me informed the entire time and quickly turned it around (2 days). I can tell the transmission is smoother due to the flush and I plan on driving this car until it dies (doubtful). I trust these guys and would recommend them to anyone. They treat your car like they own it. I have a family mechanic and still chose these guys based on their stellar reviews. Im glad I did. Im a customer for life!

First time visit but will return. Fast, inexpensive repair made to great satisfaction, well below dealer prices.

They are awesome and honest. Best to make appointment.

Great, matthew treat me like a family member. Good communication.

Just recently found these guys and I am SO glad I did! They are very nice, very affordable, and they do amazing things to old Toyota trucks!! I have had my alternator, four tires, ignition switch thingy, and brake pads/caliper replaced by them, in addition to normal maintenance like oil changes and tire rotation. They are completely honest and that is worth every penny they charge me! They give advice on what can/should be done in priority order (in case you cant afford it all done immediately), and when they give you an estimate they will be spot on.

..By far the best place to take my Toyota! So glad I found this gem. Honest and good looking men working on my car?! This place has never let me down. Family run, hardworking, and all employees are clearly passionate about Toyota and getting the job done right. If you’re going elsewhere you’re doing it all wrong. Did I mention the technician, Jake? Not sure if he’s single but he can change my oil anytime..

I am very impressed with Toy House. They treat their customers like royalty. Will definitely use them for my Toyota service and repair.

These guys are outstanding. (I rarely leave all 5 stars.) In an era of businesses phoning it in, these dudes are a hidden gem and a great surprise. They were helpful, courteous and when they said my car would be done, it was done! Dont take your Toyota to ToTB. They are awful (see my review). Instead take your car to the Toy House.

This is the best auto repair shop I have been to. If you have a Toyota or Lexus, I highly recommend taking your vehicle here if you have concerns. The prices are fair, the repairs are timely and the gentlemen working at the front are honest, helpful and knowledgeable.

Ive been using the Toy house since I discovered this shop back in 2001. Family owned, honest and reliable. As long as they are in business and I live in Tampa, Ill drive a Toyota!

Great place! Honest and very helpful. They actually repaired my sons flat tire for FREE (yes, free) the day before he was leaving to come home for Thanksgiving. It is good to know there are still some good people that are willing to help you. We definitely recommend them and plan to return for future needs.

Excellent Service! As always.

I come all the way from Orlando because I like and trust this team. They take great care of my car are always kind and patient. I trust they will do what needs to be done without trying to push me into inflated service packages. I highly recommend you give this shop a try if you have a Toyota or Lexus.

My geriatric 1989 Toyota Pickup has been to The Toy House. The entire staff have a passion and knowledge second to none for Toyota products. Their priority is for the safe road worthiness of my truck, secondly is my wallet. I highly recommend The Toy House.

There are only great things that I can say about Charlie and Matthew. I’m a single female and they never take advantage of me. They always prioritize the service recommended. That take really good care of me. The prices are FAIR and they do an excellent job!! Highly recommend their service.Kesha

I have been taking my vehicles to Ronnie and Charlie Hampton since 1998. My current car, a Honda, is running great after 10 years of service by Toyota House. The same is true of my husbands Tundra. The Hamptons are the most honest people I know and I recommend everyone to them. All the work we have done to these and prior vehicles has been done professionally at a reasonable (not Dealer) price. Excellent shop!

Love this place, Matthew and Charlie treat you right.

You wont find a better place to take care of your vehicle. Charlie and Matthew are not only knowledgeable but also kind and friendly. They take vehicle and customer service to a new level. They thoroughly inspect your vehicle, give you options and quickly and expertly get the job done at a fair price. I trust them with my car and I am sure, if you bring your car to them, you will feel like its the best service decision youve ever made. Thank you Charlie and Matthew for giving me peace of mind, which no amount of money can buy! You guys rock!

If you own a Toyota, this is the place to bring your car. Great people, honest, respectful and very knowledgeable. We highly recommend this place for your Toyota.Rick and Jan S

Honest family run shop- my family and I have been coming here for years and we love it. Fast and fair prices

If you own a Toyota, Lexus or Scion and you dont go see Charlie and the guys you are just wasting time and money. I tell all my friends and family to bring their cars here. Honest, reliable, fair with southern hospitality really great shop and mechanics.

100k service Tacoma completed. They replaced the wrong side wheel bearings and did not charge me even though I wanted to pay. Said to bring it back they will replace only charge me for the left side. Honest shop!!!

Expert and great service every single time. They are willing to work with you and explain everything so you are not lost as to whats happening with your vehicle. We have had them work on both of our vehicles for about 3-4 years prior to is leaving the state, wished we could take them with us. Awesome business being operated....you wont be disappointed.

Just got my wifes RX 350 back yesterday. First time Ive taken it here. I know one thing...... Lexus dealer you are OUT...... Toy House, you are IN. I know from the reviews and talking to some customers in the waiting area that these guys do great work, and at a fraction of what Lexus charges. Keep up the good work guys...... enjoyed dealing with both Charlie and Matt..... excellent and thorough communications throughout the process. Thanks!

Great service, honest, & professional staff

I DO NOT recommend Toy House Inc. to anyone. I picked up my car yesterday after spending a lot of money on repairs. My car overheated 2 minutes down the street and is now sitting in a parking lot. No one has returned my calls. I am VERY disappointed with service and repair!!

Quick and easy, reliable service. Let you know what your car needs to last at a great price. Always willing to go the extra step to help. Any model Toyota/Lexus theyve got you covered!

Great expert service at great prices.

The people at Toy House did an excellent job on our toyota sienna. We went to another mechanic first and they couldnt figure what was wrong with our van. Our friends reccomend Toy House to us and were so glad they did. Before my wife was afraid of our van she had sort of PTSD over it breaking down all the time, now she enjoys driving it again and has all but forgotten the days before it was fixed correctly. A Huge thank you to all the wonderful people at Toy House we will definitely be using you guys from now on all our vehicles!

If you’re taking your Lexus or Toyota to Toyota of Tampa Bay, you’re probably paying too much and you may even be paying for parts and labor you don’t even need! It’s happenend to me numerous times! Last week the most recent. Toyota wanted $954 for parts and labor for repairs I didn’t even need. I brought my car in to Matthew and Charlie... $124! It only needed some maintenance, not expensive repairs. Great guys, honest guys... they won’t charge you for repairs that aren’t necessary and they won’t over-charge you. Excellent repair work and very ethical, unlike Toyota’s deceptive business practices. Don’t think twice about bringing your Lexus or Toyota to them. You’ll be in great hands!

Excellent customer service always!!!

Great Service! More than reasonable pricing! Good team! Deserves the full 5 stars.

Did what they said they were going to do didnt try to and anything in price and was done on time. Will definitely use again .

We have been using Toy House for past 8 years for our Lexus. Very honest family owned business with rates cheaper than dealership. I have referred several people who are also very happy with the Toy House.

These guys know their ish. This is HQ for my 2014 FJ Cruiser.

Great place to go and service your Toyota. Charles and Matthew are great guys to deal with and so far, everything done has been good.

I couldnt ask for better service to my car. Charlie, Matt and the guys are wonderful; They go above and beyond! I will always bring my Toyota here!

Family owned, great service, fair pricing. I highly recommend this shop.

Nice family shop.

I was in the Tampa area in June 2017 because of my father having a heart attack and eventually passed, during this time I was trying to make funeral arrangements when my Lexus GS300 had an acceleration problem. My sister recommended the Toy House so I called to make an appointment for service, the owner told me he was booked and couldnt get to it until the following week. I explained my dilemma and he told me to bring it in and he would try to help. I had my car towed in by AAA, when I got there they had already diagnosed the car and knew exactly what the problem was, this was about 2:00 pm and I had to meet with the funeral home at 4:00 pm so I was concerned if I could even get back by the time the Toy House closed. The owner let me pay in advance and left my car out for me to pick up later. This has to be the GREATEST service I have ever received and I would recommend the Toy House to anyone, for the fact if any way possible I will take the drive from Sanford Florida to Tampa for any future repairs. Thanks again Toy House!!!!!!!!!!!!!

Fast, fairly priced, they offer thoughtful options in repair and service. If you have a Toyota or Lexus, youll get a much better deal here than at the dealer!

If you drive a Toyota you need to go here . I took my car to 4 other places they didnt fix my car they all said the same thing But it didnt work and they didnt try to help me .But the toy house is the best they where determined to help me and they did . I will go no where else for my Toyota .THANKS

They only work on Toyota vehicles and are very good at it. I only go here for car maintenance

The folks at Toy House are great. I trust them and thats the most important thing to me. If I am ordering tires I know they are getting me a great deal, and they are always prompt with their work. If you own a toyota or a lexus, this is the place to take your car for any service.

Great service. If you have a ToyotaThis is the place

Always takes great care of my car!

Very good service. They got me in and out within 45 minutes for a tire that needed patching.

Toy House is reliable, honest and their staff are great. Hands down would send my cars to them for repairs. Dont trust your business anywhere else!

Great service and honest! They always take great care of our toyotas.

If you own a Toyota or Lexus, best shop for your vehicle...

Wow! My appointment was at 9am Monday. I called at 3pm because I needed my Lexus for a business meeting. I was told they were still working on Friday cars and its first come first served. I wish they would have said that at 9am. Then, when I went to pick up my car, the owner and Charlie (a mechanic I guess) told me to get on outta here! youre not welcome. I cannot express how bad the experience was. Do not go there unless you want an old man yelling at you.

Always take good care of me, they go above and beyond to help you out.

Ronnie is the most rudest, inconsiderate and uncaring person Ive met. He has no respect for people nor for peoples property. On 7/2/2014, my car arrived at Toy House, 7/3 Ronnie calls, said car needed a computer & coil connector, I okayed the work. 7/7, Ronnie calls said car is smoking & needs motor oil & filter changed, I okayed it. On 7/8 Ronnie calls again to tell me that my car was parked idling and it caught on fire. I was in shock! I asked him; How did my car catch on fire? He replied; Im not GOD, I dont know. My car was totaled and thats all he had to say. Theyve refused to take any responsibility for what happened at their shop. They wouldnt even release my car until I paid $250.00 for labor and thats after they took the part they had installed out of my car. According to Charles & Ronnie, they were taking a loss. Imagine that! Theyve totaled my car and THEYRE taking a loss! And if that wasnt bad enough, after I paid the $250 they called a tow truck the next day and had my car impounded. I had to pay $175.00 to get my car out. Ronnie & Charles Hampton have no ethics, integrity, respect or morals. Their rating is ZERO (0).

Associates nice, professional and get the job done in a timely manner and great price

Excellent service for your Toyota at very reasonable price !!

WOW! I just landed a 05 Sequoia 4wd after 5 months of searching and took it into Toy House for the 100k service. They quoted almost half of the dealership, which was nice, but that wasnt the impressive part. These guys are straight up Toyo Dudes...if you have ever owned a toyota truck and have sworn off buying any other vehicle due to the sheer awesomeness of the toyota, then you know what a true Toyo Dude is...thats these guys. And that wasnt the impressive part.I called for a transmission flush (the kind where they actually do FLUSH the tranny) = $ a bunch (still, much less than dealer). Asked for the timing belt, seals, oil...worx = $ a bunch more (almost half dealer) After they had the truck for about two hours, they called and said all that service you wanted has already been done...we checked and you are good! So, instead of doing what probably 95% of the industry would do and just charge me for a service that 1) I didnt need or 2) they didnt do, they simply called and said youre good!Stand up guys...wont take my truck anywhere else from here on out! Thank you Charlie and Mathew for being so awesome!

10 out of 10 for service & prices are so great !

Prices are fair and service is good.

Fast, efficient and reasonably price.

They did a good job with my car

Excellent service and super nice people!

1/5/2018: This place has been shut down for 2 weeks. No sign on door, not answering phones. Theyve ghosted everyone. Probably went out of business or something.

Great service nice guys !!

Great work and great guys

Professionalism

Love these guys, they are always there when we need them, and they do excellent work at a fair price...

Terrible service