Thank you again for taking the time and for helping me resolve the issues with my vehicle; as soon as I walked into the business, I was greeted and asked how they could help. The technicians have the same tools, equipment and computers the Mercedes dealers use but at a fraction of the cost. Today, Ledbetter’s has earned a new customer. We can’t thank you enough for your help.
First of all I have a 17 year old Mercedes, I am happy that I found someone who would be honest about what it needed and help me find the parts. It took a long time to fix but not because of the business just getting parts for a 17 year old car takes time.... understand that when you have an old highline car, its not cheap or fast to fix... I feel I got a fair price for what had to be done. They were nice to me and did not treat me like a stupid woman.... I would recommend them to anyone...
Worst shop i ever went to in my life. i took my mercedes 2005 for a new computer and they took 3 months just to tell me that it had another issue. if u love your job and your car dont EVER!!! bring your car to these people !
Nice ppl... But Stays too booked..appts a month in advance.. Pretty bad..👎👎 Get more mechanics or another location...
Great people really helpful they know and talk Mercedes Benz 👍
They are very slow it will take them forever just to fix a simple fix they have terrible service never take your car here shameful
This shop is AMAZING! Friendly, professional and honest!! Best car repair experience I have ever had!! Highly recommend this place!!
Excellent service. Staff definitely knows their work. I would definitely recommend.
Bought in my 2000 C230 Kompressor, AC was not cooling Courtney and Nathan made the correct diagnostic had it repaired and is working great.HIGHLY recommend this family owned business, honest and professional service .
We trust this repair shop. Very knowledgeable!
Good costumer service. Great attitude! Very peaceful. Thanks
Excellent customer service, friendly people, great price. Highly recommended.
First time dropped car off before they opened. I was greeted by the 101 yr old founder. Great service and fair prices. Will be back. Thx
I am a former high line mechanic and 30 year Mercedes owner that wouldnt consider taking my Mercedes cars to anyone but Ledbetters should they need service I cant perform. Ive used them sporadically since the 1990s, and I can remember when Dad was still turning wrenches. I can recall how excited he was when I used to bring my 1962 300SE in, as he rarely saw cars that old at the time.Super honest, very thorough and detailed, never high pressure about repairs. While the place leaves a bit to be desired as far as appearance, that has absolutely no bearing on the quality of service they provide. And the chickens are kind of cool if theyre still around.
Nathan is a great fella highly recommend him for your mercedes needs
Im so glad I found Ledbetters for my Mercedes! Nathan is fascinating to listen to and should have a talk show because I have never had car talk explained to me so well and so thoroughly at the same time. I feel confident about the work plus Im supporting a family business. I plan to continue bringing my car here and recommend this shop to anyone with a Mercedes Benz.
Worst scam EVER. Brought the car in for timing chain. 4 thousand dollars and 10 weeks later I got my car back with 500 extra miles on it and a torn drivers seat. They said they did a head gasket but the car only ran for 3 months. I decided to do the job myself this time and low and behold...... this head was NEVER REMOVED. SCAM SCAM SCAM.TAKE YOUR CAR TO MERCEDES OF TAMPA BAY. THEYRE BETTER, QUICKER, AND CHEAPER. Its a 3 generation shop. Grandpop must be embarrassed grand son is the mechanic now and he had to you tube how to do my job. Never been to Germany and doesnt speak it either. Boo.
They know what theyre doing! Great work!
I had a check engine light on my 2001 SLK230 so I went to Ledbetters to have Nate diagnose the problem. Nate was able to diagnose the error code to a specific sensor. He replaced the sensor and cleared the codes.I was very pleased with the personal service I received.
Truly great customer service! I highly recommend this place to all Mercedes owners.
Honest people in fair prices
Great staff, excellent service.
Ted was great and took the time to hear the story of my car and its problems. Dont look for polished floors and if you want a Latte better bring it with you.
Wonderful prompt service! Will definitely recommend and return for any service needs!☺
This is the only place I have and will ever take my Mercedes for work. Both my dad and I have been using them for decades and have never been disappointed in their service, professionalism or prompt attention.
Great family businessTrue experts in Mercedes-Benz maintenance
Great competent service
Very bad experience.
Very helpful
Good service.
Terrible place never take your car here left my car up there for days didnt fix anything then charged me 500 for information charged me 100 dollars a hour to give me a bunch of papers with error codes worst shop ever they dont even have the right equipment to fix the cars try to send my car somewhere else to get checked out
Great mechanics
Amazing mechanics