I needed to have a fuel tank, rear tires and emergency break fixed. Called this location and Jay took great care of me. He was great with communicating what was needed to get the vehicle running again. The car hadnt ran for over 4 year and his team got her back on the road at a very fair rate. Good work fellas!
We went in based on the reviews and all I can say is WOW! From the second I walked in, Jay gave me amazing customer service! Our cars A/C died and he offered to check it for free. They vacuumed the whole system and recharged it with freon, then found that the compressor was bad and wouldnt run as it should. He quoted me for the job and offered a time frame for completing the job that was exact. The A/C is blowing like it did 7 years ago out of the dealership. Had turn it down to 1 since I was getting too cold! A nationwide warranty, a fast and quick job and amazing customer service. They have definitely gained a new customer, I wont be going anywhere else for my car repair needs!Thank you Jay and the team!Junior Soto
Ice Cold Air is the BEST! Their technicians are always friendly and get the job done quickly and correctly. I also love that its a female-owned business, and Ashley and Adrien are not just dedicated to their businesses, but to the community as a whole. I will ALWAYS recommend Ice Cold Air
I was very impressed! I called them and they told me to bring my car in at 10 am. They diagnosed the problem (a/c compressor) and called me back to advise they could do it the same day. My car was ready by 3 pm all fixed!!!They even called me a week later to make sure I was satisfied. They definitely earned my business!!!
Owning an older truck means that Ive had experience with frequent repairs. I have been to nearly every mechanic in the south Tampa area, so believe me when I say that the people at Ice Cold Air are some of the best in the business. I needed an entire brake job, from hoses to calipers and everything in between. They had me back up in running in under 24 hours. The best part is that they saved me $500 from a quote I got from a corporate competitor just down the street.They explained everything to me.They didnt once try to up-sell me.They even called a week later to make sure that I was satisfied with their service and had no issues.Needless to say, I think I found my auto mechanics for the foreseeable future.Highly highly recommended!
My experience with Ice Cold Air was excellent as always I dont think Jay ever has a bad day because hes always in a good mood. Five stars
The team at Ice Cold Air took great care of me. Extra props to Dre -- he was super nice and helpful!! Im so appreciative. I received a financially crippling quote from the dealership, and ICA provided a far more feasible and attractive price point. But cost-savings aside, important as that is, they also got me scheduled quickly, and completed the repairs on time. I received updates as needed as well. No unexpected costs, and the final bill was as anticipated. I was getting my AC overhauled, and I was frigid driving home... just what I want, so Im a pleased customer. Thank you for your help!
Great service and price. They replaced my a/c compressor and did not upsell me to replace other components. Their cost was 50% less than my other estimates.
Each time I go to ICE Cold Air, I get the best services and you can tell the employees enjoy their job! . Ashley knows all her customers and cares about there needs! When you arrive will be greeted with a inspirational quote.
I have Ice Cold Air work on three of my company vehicles and I am always pleased with the service and professionalism when dealing with Jay and Dre. I always get a follow up call from one of the girls in the office about the latest repair experience and coupons mailed out to us for future services. I would recommend them to anyone in the area looking for a new repair shop.
The establishment is clean, professional and the mechanics really seem to move w/ enjoyment being there. I brought in my own A/C kit on Sat at opening and car was ready 30 min before closing. I have found my new mechanic shop in FL (when cant get back to H-Town).
I go to Ice Cold Air for all of my car related issues. And each time my problem is resolved on time and with high quality. The service is great and the prices are always reasonable.For any car related issues, Ice Cold Air is the place to go !
My whole family takes their cars here. Good, honest work and fair pricing.
This shop is a joke! Managers are rude and short. They never communuate with you. I plainly see workers taking short cuts in front of customers. Apparently last month they had a guy forget to put a GASKET ON AN OIL FILTER!!! Thats extremely basic stuff that totalled the whole engine. You been warned
They spent 2 days working on my AC, finally found the problem, and charged me nothing bc the problem was a simply a matter of resetting a gauge.....
Great place to get my air fixed! (And great recommendation to Pachs across the street.) These guys know air and are priced reasonably.
Honest people. Theyre always busy because of Theyre honest.
I can always count on Ice Cold Air to provide courteous, professional service. And their Car Club Card makes it even more affordable!
One of the best experiences you will ever have with honest shop owner (Ashley) and a transparent team. They where able to offer me multiple solutions and excellent service was provided.
March 19th I showed up an hour before they were to close. If they werent able to recharge the a/c system on my Ranger I wouldve been fine scheduling an appointment. They got my truck in and out in half an hour. I rebuilt the system in my truck, but wanted them to evac and recharge it. Happy to have air conditioning again and ready for the summer. Thanks!
Great service. Fast and reasonable.
Fast, friendly and great quality work. The staff is amazing. Dre should get a raise.
Ashley Butler and her team at Ice Cold Air is the place to be for all your automobile needs. As a woman it is important to know that the place you are using is fair and not trying to fix something thats not broken. Honest quality repair work is what youll get when using their services, and thats why I highly recommend them. They will also let you know normal maintenance timeline fixes so you can be prepared for those too, as they evaluate everything when they look at your vehicle. They kept my last car going to almost 300K miles. Ashley is also a great person, as she is constantly giving back to the community. If you havent yet... give them a try (you wont regret it)!
Dre helped me out so much. I went to another shop who supposedly “fixed” my ac and after $1,100 and a month later my ac went out again. Dre was kind enough to get me in asap and help me find the real problem. I will definitely be coming back here.
We use them for our fleet. They provide excellent service.
Up charged from last time Ive taken my car there. The parts cost 3 times more than they really are. And tried to fix things I did not want fix at time.
Took my moms car in for AC evaporator replacement. They got it done in just a few hours. Reasonable rates. Jay is a saint - taking time to answer all of my questions while its super busy/phones ringing. Definitely returning when other work is needed!#womanownedbusiness #blackownedbusiness
I am very happy reasonable, fast and professional!.
The folks at Ice Cold Air are awesome. They are honest, trustworthy, and I always feel like I am being given the straight story. If they say I need something done, I trust them. They will never overcharge for work that doesnt need to be done. They are professional and skilled at what they do. If your car needs work, go see Ashley, Adrianne, Jay and the rest of the crew.
I take all our trucks and cars here. About 10 in all. This is a GREAT mechanic shop for anything that is auto related. They do the job and they do it correctly. Yes they make mistakes. But if they do they take care of it. Talk to JAY!
I have been a customer for years now. They are fair and honest. I highly recommend them for any car issues you may have. Great customer service.
Ive used the savings club book that they offer and it is a great discount. They have done such great work on all of our vehicles for over a year now. Very happy. Also, my car would not start and since I was not too far from their shop they actually sent a guy over to get my car up and running and saved my entire day. I trust this shop above all others in town. :)
They quoted the part at $750 and labor at $300. I found the part online for $160, and Ill find another company to put it in for probably less.
I really appreciate the service and value Ice Cold Air provides. They know what needs to be fixed and I feel they dont try to add on other things that dont.
I stumbled upon Ice Cold Air about 10 years ago as a newly single mom with an old car. To describe the owner and staff the first things that come to mind are Value, Trust and Quality service. Through the years, my household gained 2 more older cars, so Ice Cold Air staff became like family. I have recommended my friends and co-workers, who wondered why they had not tried the best auto service business around. It is hard to explain the time they take to explain the repair options you. Their guidance in helping you make repair decisions based on what you can afford - while guaranteeing your car will keep your family safely on the road is nothing less than incredible. My now adult kids, family and friends all agree - Ice Cold Air, Ashley and Jay are the absolute best around for all of your auto repair and service needs!
I love this business! They have the best service, always on time, friendly and knowledgeable. Their prices are the best in town.
I have had the privilege of working with Ashley Butler at ice cold air to most recently inspect and get my daughters car ready and safe for a 3400 mile move to Washington state! Her technicians found some very concerning issues and once corrected I knew her and her new husband would arrive safely across the nation! They even had nationwide warranty coverage which they used and Ashley took care of everything! Thank you All!
This is my favorite car repair shop in town. Ashley and her team treat clients like family! I use them for my personal car as well as company fleet. From oil changes to major repairs they work ethics is great and we trust they are fixing only what’s needed and not charging you for unnecessary parts and services. I highly recommend you to join their Club to get discounted oil changes and repairs.
My friend was traveling from out of town and has a few car issues. We went to ice cold air and wow is all I can say. We were shocked out quick they worked and they checked the whole car from top to bottom and were able to explain everything to us in details so we understood what was immediately needed and what we could hold off on. They were not trying to upsell, it was simple to understand, affordable, and understand. Also female owned so yeah women you can trust the Air cold air they are beyond respectful and helpful!!!!!!
Been hard for me to ever give an auto repair shop 5* cause I didn’t know who I could trust. But Jay and Ashley at Ice Cold Air made it easy. Knowledgeable, friendly, professional and fair pricing. Will definitely be back for any of my car needs.
I own an older vehicle and have been taking it to Ice Cold Air on South Dale Mabry for years. Jay always explains all issues thoroughly and is honest when it comes to necessary versus recommended repairs.
Ive come to this place often for a decade. They have worked on at least half dozen cars over the years. But I moved to california four years ago and just recently returned to the Tampa area. On my way into Tampa my BMW transmission suddenly went into safe mode. Fearing the worst I limped the car back to Ice Cold Air. I figured they would not be familiar with the obscure transmission details unique to my model. To my surprise they were very familiar with the problems of my particular car. They quickly identified the problem and cleared the condition enough to get me back on the road. They advised me of several eventual repair options and what not to do before repairs are made. They charged me $100 for the diagnosis and said they would apply that to any repairs.They were knowledgeable, honest, easy-to-understand, and treated me fairly. Sure is nice to have a mechanic you can trust.
I tried them for the first time and will be back. I own an 8.5 year old Armada Platinum and do all I can to keep it in excellent condition. Was having a problem with heavy clunking in front suspension when weight shifted from side to side. Another shop couldn’t find anything wrong, they lubed it and sent me on my way. Ice Cold Air gave a friendly greeting, listened patiently to my explanation, called me in about an hour to explain the problem, and had it fixed by early afternoon. The charge was reasonable and the pickup experience good. No muss, no fuss, effective and clean repair.
Ice Cold Air has always taken great care of my car and also of me! One time my car wouldnt start and someone came out to me where I was stranded, jumped the battery, drove the car back to the shop to diagnose and fix it and then brought it back to me. This meant I didnt have to miss work! Service that is totally above and beyond!
As a busy professional- I practically live in my car - until it breaks down. Then I take it to Ice cold Air and it’s fixed every time. They are fast, fair, and truly top-notch. Also the quotes on their sign when I’m back on the road always make my day. Thank you!!!
Everyone was super nice, the price was perfect, lower than others near me, and my wifes car is fixed! Definitely recommend this place 100%!
Very rude mechanics, slow service, overpriced, filthy waiting lobbie, no dividers in between customers or cashiers
I took my car here for mechanical repairs!I really appreciate these guys taking the time to prioritize and explain each item that needed to be taken care of to ensure the the safety of my vehicle. The price was also good.
I’ve been a customer of ice-cold air for over 10 years. Service to the car & customer is second to none. Jay & the team will take great care of you & your vehicle.
My car dealership told me I needed new front and rear brakes. I called up Ice Cold to have them take a look at my truck. They took me in right away. Dre is awesome. He took the time to go over exactly what was needed...even showed me pics so I knew exactly what was wrong and needed. They did my brakes same day and for less money than dealership!! I’ll be going back there for all my truck service needs.
My first visit to the shop today. Staff was extremely friendly and knowledgeable. They diagnosed the problem (bad starter), contacted me with the details and fixed the problem by the end of the day. I also had a nail on my rear tire that they patched. Quick and efficient. Will definitely be back and recommend them to others. Thanks for a hassle free experience.
Take your vehicle here for everything! I used to go to the dealer for everything until I realized they were fraudulently telling me I needed expensive repairs I didn’t need. Now I go to Ice Cold Air for everything. These guys do great work and they’re HONEST about the job (an unfortunate rarity today). In one case, my battery died. They could have put in a battery, but instead they noticed I had a dealer battery that was less than a year old and was probably still under warranty. So they sent me to the dealer & didn’t even charge me a penny. This is the ultimate in customer care. These guys now have a customer for life! I highly recommend.
Ill be coming back to get my car repaired in the near future.
This location has been great the two times that I have been there. Jay is accommodating, honest, and timely and has provided advice on needed repairs without trying to push additional services. Really appreciate the work they do and the pride they take in theyre work.
Finally an auto shop that’s honest! I had been told by my former auto shop Brazeal that I needed new brake pads and I should change them within the month. Since I only have 43,000 miles on my car, I asked Ice Cold Air Discount Auto to take a look at my brake pads. Ice Cold Air did, found that they were fine (only 50% worn) and didn’t charge me anything. They are now my car’s auto shop going forward.
Ashley Butler and the team at Ice Cold Air does an excellent job. They are amazing, timely, they work with you, and they do the best job.
Recently purchased a 2014 Tahoe and had Jay at Ice Cold Air check out the check engine light. When he found out it was new (to me) he gave it a bumper-to-bumper look through and reported back. The check engine light was for an oxygen sensor and he tested all 4. He told me that one was totally dead, one was close to dead, and two were fine. This was all at 2:30pm. I asked him what else needed to be fixed. He said everything looks good, but to think about changing the Transmission fluid sometime soon (certainly didnt try to push it on me at all). I asked when he could have it done by... He said to pick it up after work. TWO HOURS LATER! I couldnt believe it. Basically a flawless experience that couldnt be scripted any better in my opinion. They were referred to me so I was already willing to give them a fair shot. I will now be taking my car there from now, no brainer.
I have to say I havent been here myself but I wanted to thank you for the wonderful sayings you have on your sign! I look forward to reading it every day I drive past.
I initially took my 97 Honda Prelude problem child in for no clutch pedal pressure issue. They repaired by replacing slave and master cylinder. Worked nicely and was fair price for parts and labor. Pedal was adjusted properly and had great feel. Unfortunately a clutch fluid line also had issue. It did not show itself in loss of clutch pedal pressure until Friday. Repair was around 1 month ago. Jay the manager arranged for 2 techs to come to my house..it is very close to their shop, but still was above and beyond expectations. They were able to get car to shop. They repaired beyond warranty expectations because line needed to be replaced. My personal experience with them over the years(3rd car they worked on for me) has always as it should be. This last experience was amazing. Techs from shop showed up promptly, were professional, and fixed issue.
Years and years ago I started taking my vehicles to Ice Cold Air When Alan Ayers owned the Ice Cold Air in Tampa. Allen eventually sold the dealership of ice cold air on 400 South Dale Mabry to Ashley Butler. She and her service manager Jay continue to provide five star service on all car repairs. Over the last seven or eight years my continued trust in Ashley and Jay have not diminished. I highly recommend Ice Cold Air 400 South Dale Mabry to all.
I have been bringing my car to Ice Cold Air for years now and I’ve always had a great experience with them. They are honest, and affordable, and let me know which fixes require immediate attention and which I can hold off on for the time being. They have honored expired coupons for me, and one time I came in to have a blinker light changed and they didn’t even charge me a dime. I was so touched and grateful to have found a mechanic who really cares. I am a customer for life!
This team is impressive. Every time I drop my cars off, I know Im in good hands. Honest, reliable, and dependable.
These guys are fair and even merciful. They helped me out with my old Range Rover and her suspension. Not even many places will look at them. But they were capable and helpful. And... they’re billboards are quite profound too!
Needed a oil change and tire rotation and was happy with the service I received. Dre was friendly and the transaction with simple, quick, and easy. Pricing seemed fair and I would come back anytime for service.
Unfortunately adversity sabotaged yesterday’s route. 😕 Fortunately for me Ashley AB Butler and her team was right around the corner. Her team worked hard to get me back on the road as quickly as they could! Thank you all for taking good care of me. 🔧 🧰 👩🏾🔧 #Brakes #Rotors 🚛 💨
Ashley was very Attentive and Professional with regards to addressing the problems I experienced with my Truck
The whole team is wonderful! You will never be ripped off or sold something you dont need. Ashley came to my work for a mobile oil change and she took care of everything quickly. This is a great service at a great price for people who dont have time to stop in or dont want to wait at the shop for it to be done. Its nice having a repair shop you can trust for once.
I love Ice Cold Air. Adrien and Ashley are the most dedicated entrepreneurs I know and they have created a culture of customer service. Jay is the most polite customer service manager, always greeting me as Miss Abraham and explaining things in an easy to understand way. Its easy and convenient to schedule things and even get a shuttle if I cant stick around for the fix. When I had a repair that my warranty company did not want to cover, they got on the phone and spent significant time advocating on my behalf until the repair was covered - saving me time and money. The repairs are done in a timely manner, done well, and are fairly priced. I feel like I can trust my car to them without ever having to worry. I dont know what I would do without the team at this Ice Cold Air location!
Brought them a friends cat to be diagnosed and fixed. Diagnosis was quick, repair costs were more than fair, and everyone was so very nice! This is the repair shop you always hoped to find!
Great SERVICE AND PRICE
Jay and Ashley run a tight ship and employ competent technicians. They provide top notch training as well and the results speak for themselves. I would recommend any person with any type of vehicle to speak with Jay and he will maintain and service your ride properly. Trusting your automotive experts is very important and I trust them with my family completely. Give to a business that gives back to the community, just like Ashley at Ice Cold Air on South Dale Mabry.
This place deserves TEN STARS!!! Very professional and timely! I had a air conditioner compressor installed and Jay did a great job, its not fun going without air in this Florida heat! Thanks so much Ashley for having a repair shop that I can trust, thats hard to find nowadays!
Ashley and her team has helped me on numerous occasions tires, brakes, you name it. Great energy, great help, recommend to all
I tried this place upon recommendation from a coworker and am very glad I did. The AC in both my wifes car and mine had been blowing warm for a while and I was afraid I was going to have to drop a small fortune to get them fixed. This place was honest, fair and quick. Fortunately the problems were with the condensers and not the evaporators, so they were able to fix both cars for a lot less than I feared, and also changed the oil and filters upon my request. Looks like I found a shop I can count on in the future. Thank you!
Super friendly customer service. Dre and Jay are always very helpful, honest, and fair. Work is fast and efficient and competitively priced.
Came in early in the morning to have my cars AC looked at - while in the waiting room I was periodically given updates as to the findings / symptoms of the car. After having an electrical inspection it was determined I needed a new compressor - in a matter of two hours I had a new AC compressor for $300 dollars less of what I wouldve had to pay for at a dealership - part and service included!. Best of all they give you a 12 month warranty on the part! Very happy I took my car to this shop, if I ever have an issue with a car Im coming here
Took forever to get to my car when I had an appointment. Tried to charge me double what every other place in town is charging. And what the exact same company charges at their Clearwater location. Sketchy. And didn’t offer to price match or beat the competitors price. Won’t be coming back.
Honest and reasonable prices. Took my wifes Honda civic in on a Friday when they were packed and got it fixed in less than 2 hours. It was a leak in the o rings. Never thought Id be out so quickly. Thank you so much for saving her car in such short time on a weekend. Will come back for any future ac auto needs.
Truly, truly disappointingThe staff is friendly, but friendly doesnt fix your car. I took my car there to have basic maintenance work done that I asked about and, services that they recommend be done. Basic things that needed to be done they seemed to make minor mistakes. Things that they said needed to be done took several visits to them and didnt get done correctly. I spent a couple thousand dollars with them. Im now having services done by someone who is capable and specializes in doing what needs to be done (foreign cars). The new mechanic noticed the spliced job that they did with one of the repairs Ice Cold performed. My car runs less efficiently since taking it to them.I would have more respect for them if they had said that they couldnt or didnt specialize in doing what needed to be done to my car.If you like your car and dont want additional headaches dont go to them. Take the time to research a mechanic who specializes in your make/brand or take to a dealership.Use Ice Cold if its the last resort, you dont care for your car or you just dont care about wasting and loosing your money.Truly disappointingPS corporately they wont be there for you if its a complaint and they dont really care if you are not pleased.
Great customer service! Adrien and Ashley are the best 😁
While on my road trip I experienced some car troubles. However, Ashley and her team fixed everything!!! Thank you!!
I have had really good luck with this branch of Ice Cold Air over the past 2 years. Jay is a really good communicator, and they stand behind their work. Initially, my experience was not 100% positive on an AC repair on a Mazda3, but they worked to get it right and earned my trust. Thanks guys for your diligence and dedication to customer service.
Good service but severely over priced. And the wait to get work done is insanely long. If you go here be prepared to wait for hours for the simplest thing.
Great people great service answered all questions and explained everything great mechanic Greg
Worst auto repair place Ive ever been to. If your looking to get ripped off this is the place for you. I take my truck in for an a.c. repair, they tell me its leaking and it cost $940.00 to fix. It gets done. The very next day a.c still blowing out hot air. I Take it in AGAIN tell them what going on. They take a look at it again and tell me its good to go this time. So cool, but then the very next day its blowing out hot air. So AGAIN I take it to them. This time they tell me its another leak. And it would cost me $1200.00. so you can imagine how frustrated i got. Told them this should have been fixed a long time ago and I wasnt going to put another penny. They refused to fix my one problem and scammed me out of my $940.00 all the while. So do yourselves the favor and avoid this place like a plague.
It was fantastic as usual Jay is one guy you better keep forever
I never used this shop but drive by it every day on my way to work and noticed that owner always has these wonderful inspirational messages posted on his board visible on S Dale Mabry Hwy. I find that so thoughtful and nice and wanted to thank them for making that effort just to inspire someone to do good or have a better day. So thank you again !!
I will preface this by saying I have never shopped or gotten car work done here; but every morning I pass by their sign that always has an inspirational quote which has helped me through some tough days. Thank you for that.
After five years of servicing our cars, I know Ashley, Jay, and their crews are honest, friendly, knowledgeable, and VERY fair on price. Simple, fast, zero drama, and it gives me comfort knowing they stand behind their work!
Very professional, efficient, and effective. Excellent communication throughout process and very fair pricing.
Jay and the team there are awesome, and most importantly honest. Hard to find a neighborhood mechanic you feel good about going to. We had a recall issue that we wanted reimbursement from the manufacturer and Jay got it handled beautifully!
Jay is an amazing man and manager. Truly cares. Extremely helpful!
Came in for a complimentary inspection and all the employees were very nice and helpful. I got exactly what I came for and Im thankful for the service.Great people, great business. 5-stars!
My first word of advice: It depends which Ice Cold Air you go toMy second: The manager changed a few years ago.. Ashley (the new manager) has transformed the location into a great place to take your car.Ive been there several times, my boyfriend and his parents also go there.Always satisfied and Keith (the head mechanic I believe) is always friendly and remembers us.The one time I was unhappy (because the guy ringing up the transaction was new and did stuff wrong), I contacted Ashley and she fixed it right away.So happy to have found a good, reliable, valuable auto repair place.
My experience was fine as was my husbands until we discovered that they must have only finger tightened the lug nuts on one of the tires after a rotation. Our tire could have easily fallen off on the highway as the nuts gradually loosened further. This is inexcusable and we will absolutely not be returning. That level of complacency is highly dangerous! Im glad we were able to catch it before a tragedy took place. Great groupon on the oil change though!
Great service. Very trustworthy.
Great guys helped me move out street in the rain. Thanks guys
My AC would blow hot whenever the temp outside got above 85 which, in Tampa, is often. I took my Chevy Tahoe to 3 different mechanic shops. First said it was a frion problem, refilled it for 200 bucks and it broke again next time it was hot. Second shop performed a 300 dollar dye test and found a possible leaky valve which was another 200 to replace. Next heat wave: broken. You get the idea. I was recommended this place by a work colleague. They told me it was an electrical problem for free but charged 90 bucks to do full diagnostics. Thats why the one star off, as I felt the free Evaluation is misleading as it led to a not-free evaluation. 90 bucks later they found it was a sensor which measures the pressure in the compressor and turns if off of there is a problem. As the sensor was broken, no power went to the compressor. They foxed it for 120 bucks+90 diagnostic = 200 total. AC was blowing cold in 95 degrees today. Im ecstatic. Good results at a fair price. They seem like honest people and my biggest complaints are some mildly misleading ads, could be easier to enter/exit the lot (D Mabry traffic) and old coffee creamer ( pretty minimal ) I would recommend this place. I will update if it breaks next week but they say they warranty the work for a year...
The first time I came to the shop it was about air con repair and they quoted me lower than other places and did the job. After that they change a hose for way too much money, did not itemized the bill and they claimed they gave me a discount. They fake a great first impression to overcharge and deceive you the second time around. I WILL NEVER GO TO THIS PLACE AGAIN!
If you need the work, honest estimate and great turn around