Great customer service and knowledgeable in all aspects of mechanical work. Keith takes his craft seriously and it shows through his work. Highly impressed and would recommend to any and all further inquiries.
Joe arrived promptly, and was able to do the maintenance check and inspection with professionalism. I would recommend him to everyone! We will be using him again shortly.
Jordan was amazing. He got to the point and let me know what I was dealing with. He did this in no time. Very professional. Definitely highly recommended mobile mechanic. This guys truly deserves his own shop. What an asset!
Joe came early and was very polite, quick and thorough. He answered all the questions that I had and even helped me with my next appointment.
I set up an appointment to have my brakes and rotors replaced, and Jean arrived much earlier than my scheduled time; which I really appreciated. As my brakes were being fixed it stated to rain and Jean continued to fix my brakes even though it was raining. He was very professional and polite and kept a smile even in the rain. I would definitely book other appointments with Jean.
On time, professional, quick replacement of headlight, courteous. Christopher was amazing, 10/10!!
I cant say enough wonderful things about this company! Everything was tracked all the way through via email and text, and I couldnt be happier with that! Kevin and his partner arrived early to fix our alternator, and they had it done quite quickly to our surprise.High quality and professional!
Alex was fast, efficient, and really nice. The job was estimated to be an hour and a half and he finished in half that time. He helped me correct my mistake when I put in for one issue to be fixed when the problem was a separate issue.I would highly recommend. Price was well worth it and the service was phenomenal!
6/14 - Alex was great. He finished a prior appointment early and called offering to come early to mine which worked out perfectly. He was able to diagnose the issue as bad wiring vs a bad starter which will save me money but get the car back on the road safely and sooner.6/15 - Jean was great as well. Alex was not able to complete the wiring repair he had diagnosed but Jean confirmed the issue, helped me track down the exact parts needed at a local store, and had everything completed quickly. The car fired right up as soon as he finished. The service was completed in my garage within two days total time from when I reached out initially. Just towing a car to a mechanic would probably have cost more and who knows how long it would have taken. Plus I was able to purchase the parts directly and avoided any markup in that regard.
I was alerted via text and email that the assigned mechanic was on the way. The mechanic arrived and I was alerted that he had arrived. He performed the scheduled work and kept me informed along the way. I was provided a quote at the end via text and given the option to schedule. The visit was reasonably priced for them coming to my home. Even scheduling the appointment was quick and efficient.
Well, I have never tried this service provider before and my SUV stranded me at work on Monday and I knew exactly what needed to be repaired. I made an appointment for the next day and I thought all was good. 1hour before the scheduled time I get a text that the Mechanic cannot make it and is requesting to reschedule. The Mechanic was no longer available until 8 days later so I chose another more available one. Same pattern with this mechanic and he rescheduled twice. That means I would not get my starter replaced until Tuesday of the following week. Saturday came and I loaded my tools and headed to my job site and acquired a new starter, then replaced the bad one in my vehicle, and bam, I was in business. Seriously, 10 minutes after I completed this I got a text that the mechanic wanted to reschedule for another date and time. I was now looking at someone coming to do this simple job on Thursday the week after! I called the phone number and spoke to the Tech that solves issues and I explained the major run around I was experiencing. The Tech was great, and canceled my request and since my scheduled time was more than 48 hrs in the future there was no cancelation fee! I think these guys play the Customer on jobs that are not desirable because they would reschedule knowing more Jr Mechanics were available sooner. I will never use this service again. They gave me a serious run around and that is very poor customer service.
Richard was right on time and very knowledgeable. He found the problem seconds after he arrived. I was very impressed . I’ll surely recommend him to everyone. Thanks again Richard!
Keith was amazing and explained everything very thorough for me. He replaced my alternator and found that I needed a new radiator and worked hard to find me one and stay within my budget! Was very skeptical using this service at first but definitely recommend and will be using Keith again in the future!
My first time using the service and I was happy with the booking process, how easy it was and what a great price I was quoted. But of course it was too good to be true. No one ever showed up. No one called me. And when I called to see what was happening they were no help. I took an afternoon off from work unpaid and for nothing because no one came to fix my car. No one called me to tell me they weren’t coming or were running late. IMO that’s unprofessional.
Keith was excellent and very nice. Great worker in this heat. Could not ask for a better person to work on my car. Thank you
I self diagnosed my car with tie rod replacement as pep boys replaced my driver side tie rods for almost 700.00. Richard took one look and said it was a rotor issue. We took car out for test run and confirmed his diagnosis. Stopped by parts place and got necessary parts and was done in about 45 minutes. Got brake rotors and pads done at my place. I highly recommend this service but I also personally recommend Richard. Good mechanics are hard to find, but even more rare is the good mechanic that you can trust. I trust Richard.
The mechanic was professional courteous and on time. He didn’t waste time and was very knowledgeable
Actually after some time diagnosing the issue had to do with a faulty ignition key. Apparently, the key attracted some moisture or dirt causing the car not to start. My mechanic was extremely professional, courteous and patient. I shall call him back when and if I have another issue. The cost was well worth his service!
Jonathan arrived at my house before the scheduled appointment time, which was great. He was very nice and professional in explaining everything to me. We bled all the brakes and they were all good. He checked the MSTR cylinder for leaks and there were none. Gave me his recommendations and he was very professional and polite.
It was the worst experience Ive ever had I can say clearly barnun . 1st the mechanic was 45 minutes late then he didnt do anything he told me what was wrong which I had already told him what was wrong. he didnt bring the cable with them then he left and I was still charged a $100 then I was told it was $600 to fix the issue which they said was a broken shifter cable. I then signed up for Triple A so I could get my car towed to my mechanic when the Triple A driver came he fixed the problem in 30 seconds and did not cost me one cent. The cable was just Stuck and needed to be moved up-and-down and lubricated and it works fine and the car started right up.. Very very very very very disappointed in this company and for mechanic to have 16 years of experience and doesnt even know to look for that problem is absurd? this AAA driver looked for in 30 seconds I am extremely disappointed and I would like to be reimbursed the money I was paid for him coming out and taking a look at this..... inexcusable.. . Crooked...... terribleMick bridges
Very knowledgeable, friendly. Was able to read my check engine light in a timely fashion. I am going to recommend this company to all my friends.
Jeffrey was great. He diagnosed our issue, which I originally thought was a bad alternator. Turns out the battery was dead. He got us back and running in no time. Would definitely recommend this mobile mechanic service, ask for Jeffery.
I was in the automobile business for 15 years as a finance mgr new and used car manager.. Richard the mechanic who repaired my 2002 Firebird.... Diagnosed the problem and repaired the problem in 20 minutes.... The man in my opinion is a very good mechanic and to top it off......... Honest!!!
Jordan is a rock star! Fixes the issue with a smile and his kindness and professionalism are clear. Happy customer!
Jonathan was great, arrived promptly and was able to diagnose our problem quickly and completed the 50 point inspection at a great price! Would highly recommend and would use his services again! Many thanks for coming out on Fathers Day!
Jean was thorough and communicated throughout the job to keep me informed. He even came back shortly after he left to double check his work. Cant ask for anything more in terms of service. Highly Recommended.
I was under the impression that my battery was good, but the car wouldnt start so I asked for a quote on a starter replacement. The excellent technician changed the service to a diagnostic visit because he quickly verified that the starter was fine, what excellent customer service! I am a 60 year-old woman, and I found a great mechanic that I can trust so I will be booking all of my car maintenance with you from now on. Thank you!
The worst experience I have dealt with. Everything they say on website is a LIE! They tell you they won’t charge you until the work is done, he charged me before he started. Then he use the word it’s just authorization but it was a lie. Then when he found something else he charged me again. So I’m out of $1.100 for just brakes because he must not known what he was charging. So I don’t recommend
Richard was very professional and helpful. I appreciated his help greatly and would love to work with him again.
Jean was a thoroughly professional and pleasant mechanic. He arrived promptly and got right to work. I would definitely recommend Jean to others and plan on using his expertise again.
Colin was awesome ~ professional, super knowledgable and helped me understand the issue my engine was having. So glad I didnt take it to the dealership, and will only use him for future needs. Highly recommend.
Starter replacement. Jean was very courteous and professional and obviously very knowledgeable and experience. He fixed the problem
Keith has been my mechanic since 2018 and I am always very happy with his service. He is very knowledgeable and personable.
John did a great job! We were in from out of town and he made the experience very easy and was very professional. Would definitely recommend him!
Jeffrey was outstanding very respectful and genuine kinda person would def recommend this young man
Was on time, got the job done fast and even provided info on car for future references and very friendly high recommendable
Mechanic Jordan was very professional and thorough! Very kind as well!!! Great job all around!
CHANGE WATER PUMP AT A GOOD PRICE .DID A GOOD JOB AN EXPLAIN EVERY THING TO ME WHATS HE WAS DOING.VERY NICE TO DEAL WITH.
Do NOT recommend. Notice how the reviews are are all positive e? I wrote a negative review on Facebook, and theyve removed it and blocked me. In short, they overcharged me, mechanically wouldnt fix at my house, but gave me a business card from his personal garage.Now My Mechanic will not reply to me.
Jean replaced the thermostat in my 2003 Camry. He did a great job- honest, neat and timely! thanks!!
We used them for one issue and the car ended up with a bigger issues. They sent a mechanic to check the car. The guy says he thinks it was the other mechanic fault and sent a report to the company. And guess what? They didn’t take responsibility leaving us with a 1,100 problem. Never again. Save your money!
Best experience I have had dealing with a mechanic! Knows what he is talking about and explains things very well. I am using them again - so much nicer than sitting in a repair shop waiting for hours.
Great Experience. mechanic came to my home and worked on an issue with my vehicle. He was very open about issues excellent communication with me. Its almost like you take all the bad from going to the dealership, sales people trying to sell you a new car, three to four hours waiting in a lobby, your car being one of hundreds, hopefully your will be next... To this, where they come to me, and only have my car to work on. Immediate, undivided attention, without wasting my time. Great service.
Pre-purchase inspection. Richard was very thorough, knowledgeable and professional. He caught an issue with the jeep I was planning to buy and saved me from making a costly and terrible mistake.
Absolutely transparent about the entire process. Very informative and professional. Communication was excellent. Would definitely work with this mechanic in the future. Could not be more satisfied with the work preformed. Thank you.
Had the starter replaced on our SUV--in our driveway. Technician contacted me to let me know that hed be late--part didnt arrive and he had to get it from an alternate location. When he arrived, he got the job done, test drove the vehicle and was on his way. Service was good and professional.
Technician, Keith very knowledgeable, professional and made you feel at ease about car services. Mr. Keith took the time to explain to me thoroughly what was going on with my car and did not take advantage of me by suggesting any higher or additional services that I did not need. I am so impressed with this company and will use them for all of my auto care needs. Thank you for sending such a professional employee to service my vehicle.Blessings,Xanthea J Mckenzie, RN
Great mechanic and very very helpful. Called came early, very thorough. Thank you very much.
Mechanic was almost 15 minutes late nor did he apologize. He did not complete the work. He did not have the proper equipment to finish the sensor replacement. The price for labor was agreed at 103.00 but the work was not completed but I was charged more than 103.00. I was charged 142 dollars and he didnt finish what I was charged for. I dont think I would use your service again. I couldnt give you a recommendation either. Sorry to say
Excellent service. Jean was in time, I was late but he stayed and waited. He was honest and professional.
Ive used your mechanic a few times. They have always done a good, job less expensive then most repair shops. You can buy your own parts and only pay for the labor.
Was a great interaction, good communivcation and he knew his stuff and got right down to the job. Highly recommend!
Break system bleed/replace fluid & power steering flush. I also wanted an AC inspection due to a sudden loss in cooling and then moderate recovery. Jean inspected and tested the system and found all parts in working order with a charge needed to raise the AC from .5 to .658. He then showed me the unit was cooling down to the right levels and discussed with me the normal operations.I had advised that I already replaced the cabin filter.
This is an awesome application. I was just checking on the Internet the amount I was in need to spend in fixing the front windows mechanisms of my car and I saw that you can make an appointment with them and the mechanic will come to your home and do the service to you car at a less amount compared with the dealer. Mr. Encarnacion is very professional, honest and on time, he even called the night before to discuss the service he was going to do and to confirm the appointment. From now on, if God permits he will be my mechanic, we scheduled my next appointment in six months for the oil and filter change. I recommend this application 100% you will love it.
I had no issues with my technician, Chris. He came out, did his job (seemingly well), and left after giving me some quotes. Only issue I had is that I called a few days prior to my appointment to confirm my technician would have the tool needed to remove my water pump/timing belt assembly. The representative told me it would all be fine, were good. On the day of my appointment I got a text from Chris saying his kit didnt include the necessary tool and asked to reschedule. Thankfully this didnt hinder me much, but it couldve been worse for someone else.What Im saying is, their phone line service is definitely outsourced and has no meaningful contact with the technicians. Contact the tech directly once they give you a chat option instead.
Excellent service and Mechanic, will use again and highly recommend. Matthew arrived on time, communicated well,Addressed the issue with professionalism, speedy hook up of newBattery.
John was the most professional mechanic Ive EVER encountered. He called the day before to confirm and and called when he was on his way. Arrived at my house early and answered any all questions I had. I would HIGHLY recommend John for any mechanical services needed. Ill never use anybody else again :-)
Richard serviced my Mercedes C250 today the service was better than going to the dealership and spending a day at the dealership. Richard was very pleasant to work with,very professional, on time he was in fact early, answered any questions I had. I’m very pleased with the overall experience
Alexander asked if he could come early and completed the job before our original scheduled time. Very fast and efficient while doing a great job!
Richard was awesome! Very nice, quick, and did great work!!
This is a great service. Joe came out and got my car running within an hour after his arrival. Nice person and very professional. I will definitly use this service again if necessary and will recommend them to family, friends and neighbors.
Replaced motor and regulator on cadillac, rear passenger window, which was stuck in the down position.... lickety split! He came to my place of employment and had it complete and working in an hour! very good communication! Would definitely recommend!
Jonathan showed up on time and was very thorough & professional. He fixed the problem, and at a fair price. I highly recommend Jonathan knowing youll be pleased. Nice work!
They are very professional. Will use them all the time. Very honest. No hidden. Very straight up.
Everything good I read about him is TRUE!Hes a really nice guy and a good mechanic. I felt very confident with everything he explained and recommended. He knows cars and is very trustworthy. This is the second time we have booked him.
Your mechanic is an absolute joy to have. Very professional. Glad I chose them, I highly recommend them.
Joe, was very polite and knowledgeable. He helped me out by pointing out some things that I need to get fixed, plus replaced my battery. I give, Joe, an A+++
Colin is great! Very knowledgeable and professional, and was able to get my car back in order.I also appreciate that he follows all the safety protocols needed these days.
Jordan is the best BMW expert in MyMechankc roster
Alex was awesome and very professional. I will definitely use this service again in the future. Thank you.
Jordan was extremely professional and informative. Positive attitude, pleasant and very helpful.
Nothing was done. The check engine code was not identified. Mechanic gave improbable causes for symptoms shown. Waste of money.
Car was serviced ok. Mechanic was knowledgeable but customer service skills need some work.
The mechanics showed up on time. He was very professional very knowledgeable Jan very polite. He completed the job in the timeframe he said he would and that was from installing a new starter and clean up. I will definitely use this service again.
All has been resolved and they did a great job the 2nd time around.
My mechanic, Jean was great and handled my diagnostic perfectly.
Yourmechanic.com never lets me down. They are much cheaper than an auto repair shop; for example, Pep Boys. No kidding. I bought my own parts from Amazon which made it even cheaper. If you ever have a repair for you vehicle, use Yourmechanic.com.
Richard was extremely knowledgeable and professional. I work virtually at home and the mobile service allowed me to continue working without disruption. I will definitely be using his services again.
Used the same mechanic twice to replace 4 oxygen sensors on my Dodge Challenger that needed to be replaced . He was quick, informative and professional and even went above and beyond to assist and make sure the mechanical problem was fixed.. Definitely recommend
No Shows MULTIPLE TIMES! Unprofessional Lazy Bunch!
Belt needed replacement. Richard was on time explained what he was doing. Excellent service we will come back Again!
First time using this and initial visit was merely to diagnose even though I already knew what was wrong. The visit with Jeffery was pleasant and he was professional. Diagnosed the coolant leak and what repairs should be done plus checked for any other problems. Next step is getting a quote...once I get that Ill let you know.....
Jonathan was professional and thorough. I would highly recommend!
Replaced a broken alternator and did a good follow up inspection. Quick, on time.
Fantastic job!! Chris truly loves what he does and that makes all the difference.,
Richard was able to quickly diagnose and fix the problem with my car....very experienced.
I was very pleased with Your Mechanic. Jeffery was very polite. Yes I will call again when needed.
Great service! On time, and a nice guy.
Great work and allowed my son to watch and learn! Definitely will use again!!
We used them to get our daughter power steering pump replaced. Within a days of them replacing it, it’s leaking constantly. I’ve called, I’ve emailed, no response. Finally my husband gets someone and is told the warranty department will call him back. They don’t. So he calls again and is told by the end of the day the warranty department will call him back. They don’t. I finally call again, raise hell and still don’t get anywhere. Management says they can’t connect me to the warranty department, I have to wait for them to call me. Still nothing. I have disputed the charge on my credit card, and have emailed them again. This is insane, and completely unacceptable. I will never use the company again.
If I could give this Mechanic more stars I would. Outstanding service!!! I’m above and beyond happy!!
Richard is a great mechanic. He literally diagnosed the problem in 2 minutes.
5 star all the way! From the beginning to end I felt at peace with Joe Hough’s assessment of what the issue was with my Toyota Tacoma 1996 truck! He did an outstanding job in a timely manner and when the truck did not need something he initially thought he just replaced only the need! Super grateful in these challenging times for someone of integrity at the helm! I pray God’s richest blessings over him! Thank you again for your amazing service from start to finish! Definitely would use again!!!
I preach the word of YourMechanic.com to everyone I meet. It’s everything I’ve ever wanted in an auto repair shop. And believe me, I’ve been to a few with all the used cars I’ve owned in my life! Not only is my mechanic early but he’s always nothing but professional, he’s faster than any shop I’ve ever been to in my life and the cost feels too good to be true (but it really is true) because they have no overhead to worry about. The best ever!🖤🖤🖤🖤🖤🖤🖤 LOVE LOVE LOVE
Needed Coolant reservoir replaced on a 2021 VW Passat. Tech was early to appointment, finished in 30 minutes. Since I provided the parts the price was adjusted which was a savings. Will definitely use again.
Very easy, he was right on time, done very quickly considering he did it in a parking lot. Saved me the hassle of dropping it off.!!
Jordan did a great job checking over my car and determining the root cause of the problem. He fixed it much faster than the estimate. Bonus!
Fast, friendly and knowledgeable. I would recommend to everyone
Johnathon was very polite and punctual he addressed all my questions about my car so that I understood. I was very pleased with this visit.
Very knowledgeable about the repair and found other issues that needed attention, so we scheduled for him to come back as soon as possible