I got nail tips with dip powder and it hasn’t even been 2 weeks yet and I’ve snapped 3 nails doing normal tasks. I paid $65 and they are poor quality. The guy who did my nails used a mechanical drill to sand down my dip polish to make it smooth instead of buffing it out with a regular nail file, thus making them extremely weak and prone to breaking. I’ve gotten one fixed but they still charged me for it and I was able to save my index finger, now another I have to get fixed. I will NOT be going back.
Hands down the best nail salon in tally. Very professional, appts are on time and booking online is a breeze!!♥️♥️Stephanie♥️♥️
Amazing pedicure! The Zen Spa pedicure is so relaxing. Always satisfied when I come here.
Please stay away from this salon!!!! The manager should be ashamed of his behavior and service. I was in the salon and the power went out. I allowed him to proceed with my nails because he had a light that did not require electricity. Today I noticed the flaws in my nails. I ventured back to ask for him to correct my nails. He refused and told me I had a “Entitlement Attitude.” This is because I asked him to correct his error. STAY AWAY from this salon and go where your money is appreciated and you are respected as a human being!!
Was a fantastic experience everyone was in such a good mood and super professional, the shop was clean and well put together, staff were efficient and helpful. Would highly recommend!
I love Nail City and all of the people who work there..... No matter what service i receive they are the BEST!!!
Nail City will need to improve starting with the manager’s attitude. My daughter did not receive the service of nails that she requested and he (do not know his title but he claims it’s his nail salon)was very rude and his true inner racial insensitivity came out. The lady was very nice and wanted to compromise so we all will be happy but the gentlemen’s remark was “YOU PEOPLE”. What business starts off with sentences like that and then tells you “TO GET THE HELL OUT MY SHOP”. All of that because they did not do what we asked for.
Staff is always friendly and Ive never waited long if at all even during busy times. They always do a great job on my toes and hands!!
I am a double amputee that came to get my nails done. I waited one hour and a half while people that came after me was service. Before I left I asked the gentlemen at the front desk when will I be serviced he said a soon. I just left. I have had better service at other nail salons. Sometimes did come to me and asked me what I was getting done, she said she doesnt do that and went to the next person in line.
Excellent service. I was very satisfied with the services received. Whenever Im in Tallahassee and I need a nail service, this is my spot...
I just moved to Tallahassee and am sooooo glad I stumbled into this place!! I’m 53 and am pretty sure I just had the best Pedicure of my life!! Hot Stones and Towels, Four different treatments with your choice of scents and a Terrific Massage 😍. Go for the top tier...sooooo worth it!! Beautiful Salon...Super Clean, Super Soothing Ambiance, Excellent Chairs and no Up-Sell pressure from an Old School Mani-Pedi. Ming is the #Bomb.com and I’ll be back FOSHO!!
My first time trying this place recommended by a friend. Great service friendly staff. Tidus was Amazing he can truly do any nail design you can think of.
Great atmosphere. Great service. Clean
I WOULDN’T RECOMMEND THIS PLACE TO ANYONEYou don’t deserve the one star I gave you, no one should feel like they are racially profiled by a business that should be giving people confidence in themselves. I would like to let people know to watch where you go and this is one of those places .
It was a very good experience. My nails are beautiful.
Owners and all the employees are very nice and very professional the store is very clean they can do anything that you want them to do I love it there
Good experience. Great staff.
Yen and Linh are amazing! My mama and I came today and had the best time. They are professional, friendly, courteous, and they go above and beyond...always!
Love this place. Clean and friendly.
Even though we’re still dealing with covid, the salon is very methodical and clean. The people are nice and I got the best foot massage! I recommend the essential pedicure, you guys need to get it lol!
Best pedicure and manicure I ever had. Will most definitely come back every time I want a pedicure and manicure.
First time!! Very welcoming place, friendly staff and peaceful atmosphere 😊, they did my powder dip 💅 so pretty!!! 👌 and the best thing the price!!!
This was my second time going to this nail salon. My experience was even better than the first. My tech was great an they even gave me a little Christmas gift before I left :)
Very lovely employees! I will definitely come here again!
They are my absolute favorite place! The staff is super friendly & everything is super clean! I will never use anyone else!
The entire staff is very professional, and provide the best quality nails any area could provide. I am tough on my hands and nails in my work field in these withhold anything I put them through.
Dirty facility. Even during Covid use same dirty blue towel on everyone instead of changing per customer. Cheap on acrylic also. Nails too thin cracked 3 days later. Additionally, dont social distance. I went to #5. Very lnpersonable. Hard to find service and good work anymore.
They have always been friendly and welcomed me.
Love this place for nails❤️
It was very clean and the staff was nice. It’s the best pedi I’ve gotten in a long time.
Great place, the guy that did my manicure was very caring and detailed about the job. Great quality, great place!
I always enjoy the employees, very nice and courteous. There was a new girl yesterday when I went (though its been months from my last visit) and I LOVED her work. My nails make me feel SOOOO pretty!Definitely coming back!
A little bit pricey but GREAT customer support and kindness! Quality nail work! Looks great! So 5 star instead of 4 due to cleanliness and kindness
The guy did a great job on my feet, unfriendly staff.
Awesome experience. Very well and clean and friendly place. I am very satisfied with my full set of nails.💅 . The young lady who did my nails did a great job.
A most relaxing experience!
Always an AWESOME EXPERIENCE! With Nail City, you ARE NOT just another customer, but a valued Guest, that they are Eager and Happy to provide services too!My wife and I feel like we have found our mani-pedi home! Well, pedi for me...😁!
Quick and no tickling
I was the rude person who came in a half hour before closing today, and these guys treated me just as well as if I’d come in first thing. Henry did a beautiful job, took his time on every single detail and it looks perfect. Thank you guys for being willing to squeeze me in and STILL giving me the best manicure in town. Love this place!
The people here are always so nice. They do an excellent job on all nail treatments! Best I’ve found in town. I’ve never had to have them redo or point out any flaws. You should try this place!
I always have a wonderful and friendly experience with the individuals who work here. I make an appointment ahead of time for convenience.
Everyone is always so friendly.
I loooovvveeeeee this place. I always get the absolute best service. The workers are so polite and gentle with your hands. You can sit back and relax because it literally feels like you’re in a spa. Everything is so zen, I can admit I got to Nail City about 3 times a month. And not to mention I always get great compliments on my nails. If you want the best service than you should definitely go to Nail City
They always get me right, theyre polite, and peaceful!
I love the customer service and the atmosphere. I am very happy with the outcome of my nails, I will be returning. I am now officially a regular here I am in love with the high quality service offered every time.
Great customer service. Phillip is the best! He got me in and out the shop in a timely manner. I will return back.
These guys are amazing! I got a horrible haircut today and came in for a manicure and eyebrow waxing. Let me tell you, my day was made much better by the amazing staff, plus my brows look fantastic! (Mamoa brow fixed!) Thank you Titus and the rest of the staff at Nail City, for turning my bad day into a good one!
This place is going down!! My mother first told me about here a few months ago. So when I went I loved the service, I remembered an older guy that did excellent pedicures (he’s not there anymore)... and they would be very welcoming. Luckily the salon is near my job so I started stopping in on lunch.All fine until about a month ago... I could go on & on about small issues that led to my review (because I came back twice hoping to get the service I used to get but #nope)The finallY straw is when 3 of my nails broke off within 2 days of my visit, while I was out of town!!!I called as soon as I got back to see if they would try to meet me halfway #nopeThe manager said I’d just have to pay for the repairs.I honestly think they do longer nails thinner & place them at the top to keep you coming back for repairs.It’s on you to go here but I wouldn’t suggest it AT ALL!!!!!!!!!Poor service in a nice building
The employees are pleasant and the services reasonably priced.
Ask for Belle....she does a great job!!
Friendly staff, reasonable price, great work!Went in for a regular manicure, but after talking- decided to try dipping powder. The process was quick, and I have great looking nails! Definitely going back to try a pedicure before this weekend!
Will not be returning. Received a so call manicure with gel and got just a polish change and no manicure smh. Then the lady did not even cut my natural nails to the length I wanted. Worst experience ever do not recommend to anyone.
Beautiful, new location. Friendly, professional, helpful staff. Will be back!!!!👍🏻
Awesome place with awesome people. Definitely worth giving it a chance!!!
Thank you guys soo much my amazing nails!! Y’all are soo sweet and I will be coming here for now on!! And a huge shout out to my new nail tech Titus!!❤️
Very much professional at nail city. Also everyone is friendly and awesome customer service. I wouldnt go anywhere else unless Im out of town for an extended period. Thank you Nail city Gang!👍😊
Since management has changed the quality of service has changed. the nail techcian was rough and doesnt listen to the customers especially if you are person of color. They roll out the customer to anyone of a lighter hue. Ive been a customer over 18 months,but no more. i mentioned my displeasure with manager/owner Titus. His responsei will address it with her, $40.00. i ask him to inspected her work and he declined and said $40.00 please. However, someone complain about another nail tech and he made adjustments to her charge..Guess what skin she was in. I inquired why not apply the same courtesy to me? he said nothing but $40.00 please. Horrible service.
Soooo awesome and relaxing. The staff is great and very nice.
I will never go there again. Very RUSHED. Service was awful. I I got a pedicure in less than 20 minutes. The guy that helped me just did not give me a good pedicure. The worst $30.00 I have ever spent! NEVER AGAIN! I only gave them 1 star because I had to choose at least 1 to post.
Love going here and Titus Is absolutely awesome. Best dipped powder manicure ever.
Love this place! The staff is amazing especially the friendly gentleman, Titus, that works as the receptionist.
Best pedicure I have ever had. I’ll be back!
I have gone here faithfully for the past year every 3 weeks or sooner if a nail breaks. I normally go to Tidus, who is amazing. I always get my nails soaked off and a fresh dip powder or acrylic set. Today I went in like usual with a broken nail (Tidus was not there) and they told me they would not fix it and to come back another day. After an entire year I will never go back to them.
This is the best nail salon I’ve been to. I am very happy with the service I receive.
Very nice did perfect job on my nails!
The young guy sitting in the front by the door has a very bad attitude and cannot polish nails. He is very bad for business very unfriendly and unprofessional!
I referred my mother .She got her nails done on Wednesday and today it looks like she needs a refill already today .I went and spoke with the manager and showed him how my mothers nails looked ..And he kinda brushed it off and was like they looked good to him .Very poor service ..
Always a great experience! Thank you so much !
An amazing staff that welcomes you with warmth,smiles and and as a friend..Service is Awesome...love this place
Always a joy to get my nails done.
I see Henry. Always does an amazing job.
If I could I would give no stars. I called to get a price and when paying at the end it was not what they told me when I called. The nail tech rushed through the pedi and they were not busy. I was disappointed with thr service for both feet and nails. I will not be going back.
They did my dog 🐕 nails excellent
Friendly staff and clean environment. Great pedicure
Worst pedicure every and them people didnt even try to correct the problem
This is not a place I would recommend if you want short nails. My thumb nails are uneven.
Unbelievable with glasses girlNever come back
Fantastic job as usual!!!
Titus The greatest
Overpriced for gel nails. Most places only charge 35. I dont know what makes this nail salon any different. I was not imoressed with their work.
Best pedicures in town!
Good good
Love it!!!!