Grandmother had her SUV repaired here and had wonderful service. About 2 months later I needed mine as well. Had a few rescheduled due to Covid issues they were having but I had my truck in and out in about 24 hours. Bumper turned out fantastic and they painted it black instead of color match for me which was amazing.Definitely consider them for your vehicle body work.
I went for an estimate in June and was told the parts was ordered. A repair appointment was scheduled for August. August came and no call from Joe Hudson to confirm the appointment and that the parts were in. I then called and was told that the parts would not be available until September and another appointment was scheduled for September. September came and no call to confirm that the parts were in or to confirm the appointment. I then called and spoke to the same adviser that handled my claim throughout this process. When I spoke to him I was told that he no longer works at the location and I would need to call the manager. I asked him why he had been the one giving me updates on my vehicle if he wasnt going to be the one to fix it or coordinate it to be fixed. He replied by saying, ill check on it for you but youll need to call the manager at the other location. When I called the manager he stated he had no idea about the repair, however he sees that it was keyed into the system 3 months ago. He stated everyone in the store had quit and all he could do is work me in the schedule in October if the parts were available. Im not upset at the fact that there has been some changes in the shop, more less because there was no follow up from the advisor to me during this whole time. Now Im wondering if I was lied to during this whole process and question their integrity. I hope they get things organized because I thought alot of Joe Hudsons quality of work prior to this experience.
I couldnt believe how quickly they fixed my baby. The price was also HALF as much as the other shop on Capital Circle. Unbelievable service!
I had work done at the Monroe St. location post-parking lot accident. From Mrs. Becky, who greets you with a smile and gets all your paperwork started/completed, to Anthony who initially walked around and explained all repairs to be performed, to Clarence who returned my vehicle and showed all the repairs done; it is easy to see why they’re always booked—and they’re repairs were phenomenal!! Also enjoyable were the constant updates that I received while the repairs were being made; so at anytime, I could see at what stage my car was in. I hope not to have a need for collision repair again, but if I do, Joe Hudson will most assuredly be my choice.
I had a tree fall on my Tundra. Insurance company sent me to this shop on Monroe St. Worst experience in my life. Old lady that I was confronted by when entering the shop was a horrible woman. I was told that they do not handle Insurance claims ( for real). This is a production body shop. That I would need to pay up front for Insurance work. I would not use this shop at all.
Blountstown Highway location has Great quality work and great customer service.They kept me updated daily of the work progress of repairs of car by phone, email and text. Received car several days earlier than promised completion day detailed and washed.
Whats happening at this shop? I had come here before and had a good experience. This time around, not so much. I had an estimate done and scheduled an appointment on-site. I called the shop a week later to ask a question and confirm my appointment, and the person I spoke with said there was no record of my appointment having been scheduled. This person went ahead and scheduled my repair (again). Today, I called the shop to confirm drop-off time and was told for the second time that there was no record of my appointment anywhere in the system, and that they are now pushing back repairs another three weeks from their scheduled dates. Everyone has always been friendly at this shop, and in my experience the work is good upon output, but I have no choice but to move on to another shop because after many attempts I cant even seem to get an appointment on their books.
Exceptional work, the detail and communication is top notch. I was blown away.They even went beyond what was asked of them for me.HIGHLY RECOMMENDED
Very professional. High quality work and communicated very well through the whole process of repairing my vehicle.
This was the first time I ever had to have the body of a vehicle repaired so I had no idea what to expect. They did a wonderful job! I appreciate the hands on customer service and the explanations given by the mechanics and the gentleman who did the estimate. It was smooth process, and I do not have any regrets choosing them.
A business is only as good as the people who work within it--and these people are awesome! Everyone was kind, courteous, professional, and amicable. Easily the best service I have had at any auto shop in Tallahassee. Anthony Lasseter is an angel in the guise of man, sent to help folks in their time of need.Please see the before and after photos listed below. Someone rammed into my car from behind, imprinting their vanity plate onto my rear bumper. (He respectfully paid for the damages afterwards.) JHCC replaced my bumper and painted it. As you can see from the images below, the paint job is stunningly perfect--you would never guess any reconstruction occurred at all! Now this is professional grade!Id also like to note that the team at JHCC washed my cars exterior and vacuumed the interior as well, as a courtesy to me. I dont want to be in another accident any time soon, but if I do find myself in need again, I know just where to go. :)
I took my car in after getting into a little fender bender and received great service! Everyone there was so nice and helpful and took the time to explain everything that was going on. Even though my repair took a little longer than expected (it is a busy time of year for accidents), I was sent daily texts/emails letting me know what stage of the repair process my car was in. This made me feel at ease and also never had me wanting to call in a bunch asking about the progress. Thank you to everyone there that helped make my repair possible and efficient!
Pleasant and quick customer service.
I was very pleased with the friendly staff. Thorough explanation of the process and I appreciated getting updates as to what stages my car was in. They did a excellent job. Good people who take pride in getting you riding again as quick as possible. All while doing a stellar job! I’m definitely recommending them to any one who needs work done.
Excellent service, professional and friendly. Plus they detailed my truck before I got it back! Repairs are in good working order, can’t ask for anything more.
Excellent service, very friendly and knowledgeable staff. The damage to my Chrysler 300 was repaired to perfection. They went out of their way to perform the repairs in an expedited manner so that we were able to use the car for a scheduled trip. Price was very reasonable and includes a lifetime warranty for the repairs. In addition they detailed the car which was rather dirty both inside and out. Now it looks like new.
The staff was very helpful. They fixed my car and it looks great. 😁👍
This is the first time Ive been to this shop. Recommended by my insurance company.Someone tried to break in my car wirh a rock. When I picked up the car, it looked as if it had come off the showroom floor. No one would every have known that it had been beaten with a rock. The workmanship was flawless.It was nice to see a familiar face from another body shop my mom dealt with years ago. Anthony and Becky made me feel more like family than a customer. I would highly recommend this shop without reservation.
Joe Hudson’s is the best!!!!! I’ve tried other car repair businesses, and there is no comparison. Hudson’s honored an estimate even when it turned out to be more expensive by far. The easily accessible car repair report gives you day by day information on where in the repair process is your car. Calls are made if there is an unexpected delay as soon as they know. When I received my car, it had been detailed on the inside better than when I take in to a shop specifically for detailing. The outside was perfect as well.I can’t say enough good things about Joe Hudson’s repair shop. You can’t go wrong taking you car there for repair. My repair was after a car accident.
I cannot compliment this business enough. They took my car in immediately. They finished the body work, painting, reassembly and detailing of my car in only three days! They made extra effort to finish the job quickly for me, and yet they didnt cut any corners on quality. Additionally, every employee I interacted with treated me with the utmost kindness and respect. I am completely thrilled with my experience there! Would recommend to anyone.
What an amazing experience!! It took one week and I was told what was happening every step of the way. The work was excellent. The car looked brand new. I HIGHLY recommend them to anyone who is dealing with an insurance claim. Great job folks!!
This is my second time that I needed Joe Hudsons Collision Centers expertise for my Ford car. They provided an accurate and fair estimate to fix the damage. They provided timely e-mail and telephone notifications on the status of the repair. As a matter of fact, they completed the repair one day earlier than they had indicated. When I picked up the vehicle, a representative provided an in-depth explanation of the work performed. I looked at the results and I was impressed with the quality work. My neighbor recommended this business for body work and painting before my first visit. I am a totally satisfied customer. If someone asks me where to take their vehicle for body work and painting services, I immediately refer them to Joe Hudsons Collision Center.
I was supposed to have my car in 3 weeks and its been a month and a half. They keep telling me my car will be ready, yet i remain without means of transportation. Don’t send your car here unless you want to have your car sit in a shop for 2x longer than they tell you. I hope the body work is at least decent.My review isnt fake, my car was in your blounstown location in 2019. It also was not repaired to completion when I picked it up so I took it to Subaru since I didnt want to have my car taken hostage for a second time.
I was referred to Joe Hudson Collision Center by my local mechanic. I couldn’t be more pleased with their customer service. They dealt with our problem professionally and in a very timely manner. More than I expected. They even looked at an additional problem that I did not take the vehicle in for. I would definitely recommend Joe Hudson Collision Center for your auto body needs. Thank you all so much for your kindness.
Overall Joe Hudson did a great job in replacing my front door and fence. The paintwork is also seamless. I can see that they did some interior cleaning after the repair as well. Two reasons that I dont give them 5 starts here. (1) they can probably put on some covering sheets during the repair. I can see obvious traces of oil/dirt stains on the seats and armrest. since the upholstery is fabric in my car, its a bit hard to clean it up. (2) it would be nice if they can be more careful with my window tints. There are quite some scratches after the repair. Anyhow, I do recommend this body shop. They are timely, responsive, and responsible.
This is the best service I have ever had at an auto body shop. They kept you informed during the entire process. Highly recommend this establishment if you need work done on your vehicle!
My experienced with Joe Hudsons was amazing. At first I thought the price was to much, yet it was worth it. My car looks nice, and they kept their promise on having it ready on time. The staff are very professional, and they kept me updated throughout the whole process. I definitely will recommend them to anyone! It is worth your money, and time.
We recently had a windshield replace. Anthony was awesome with informing us of every detail and making sure we were satisfied. The young lady at the front desk was pleasant every time I called. Joe Hudson is definitely the place for all your car repair.
Very friendly staff, knowledgeable staff and excellent workmanship performed on my vehicle. Didnt take long to repair my vehicle at all....very quick turnaround. Gave detailed up to date status reports by text and email. I highly recommend Joe Hudsons Collision Center for all your body repair work. You will not be disappointed.
Everyone there was amazing. We went there to have body work done after our bumper got messed up by a semi tread on the freeway. Miss Becky, Ryan, Anthony, the mechanic who did the body work, and the whole team was very knowledgeable and helpful. When the bumper started getting worse before our appointment, they got us in ASAP knowing that we were going on a road trip and wanted to make sure that it was fixed before hand so we would be safe and also feel safe on our trip. Also it was very easy with the insurance claim. After I talked to my car insurance company and got the claim going, all I had to do was hang up with the insurance agent and wait like 2 minutes and Miss Becky had everything sent over to her via computer from my insurance company. In addition to the team being great, they also did an amazing job on my van. It looks as good as new now and they even detailed and cleaned it up to make sure it looked nice when I picked it up. Also, you get frequent updates on your vehicle while it is being repaired thru their website and also via email and text message so you know what is going on. They even give you a call about an hour ahead of time of it being done so you can go ahead and head over to save yourself some time. I have never dealt with a body shop that is more professional, knowledgeable, friendly, and so awesome to work with. They also include a lifetime warranty on all their body work. I would highly recommend Joe Hudson Collision Center to anyone. They are truly amazing! :)
Having the misfortune of being in an accident, I was recommended to Joe Husdon Collision by a colleague. I have had experience with several body shops in the past, but nothing that compares to what I experienced at Joe Hudson. They were friendly and very professional; I rarely use the word exemplary, but I think its adequate here. I received text and email updates regarding my repair, with each step being detailed as it was being done and keeping me informed in real time. I brought them a brand new vehicle that had just been in an accident, resigned to the fact that it would never again be as new. I was wrong. If you want the repair done perfect, not just appearing near original, then these are your people. Couple that with competitive pricing and incredible service, You would be remiss not to call them for your collision repair work first. I would not hesitate to recommend Joe Hudson Collision Center to friends and family. Give them a try... You will be impressed. I know I was.
Great service. They do not cheap out on repairs and do quality work.I dropped my car off on a Monday with a damaged quarter panel, tail light, and rear rumper. They repaired and painted the car and Were finished by Thursday morning.Overall, quality work and an amazing turnover time.Thanks Anthony and the team over at Joe Hudson.
Joe Hudson was extremely professional and great to work with! They explained everything very thoroughly and were always friendly and willing to answer any questions i had. I received updates on the status of my cars repair via email and text and was kept in the loop the whole time. I got my car back in two days and they had even pressure washed It and had It looking very clean! I would HIGHLY recommend them!
These folks were great. My car looks fantastic. They went above and beyond, their customer service was exceptional. I will definitely use them for any future work and will recommend them to my friends.
Everyone at the shop is very personable and professional. The work on my car was completed quickly. I was kept informed of the entire process while my car was at the shop. I would recommend them without hesitation!
Wow! Where to begin? How about with the sweet lady who greeted me at the door and helped with the paperwork? (She took care of all of it very efficiently, I didnt have to do anything), The many texts received at each point of the cars repair, the meticulous attention to detail. Service was incredible and we got our car back very quickly. My husband and I were impressed at the care taken to match the paint, color, brightness, tone. Four service people evaluate the paint job to make sure its perfect, and it was. I have a 6 month old car, and youd never know anything had been done to it. Thank you, JHCC!
I was very happy with the services provided to me in my recent fender bender. The location was very convenient and the personnel were efficient and kind. I would not hesitate to use them again - but pray the need doesnt happen in a good while!
Very nice staff! They get the job done In a pleasant time period. Highly recommended. I’ve been here multiple times & I’m pleased every time !
Experience was a very positive one and will definitely refer to family and friends. Car repairs were done in record time and it looks great. Was very pleased with the assistance provided by Becky and Anthony.
Becky and Anthony went through every detail with me. The repair time was quicker than originally estimated. My car looks brand new. I appreciate their customer service.
Excellent service, very friendly and knowledgeable staff.The damage to my Crosstour was repaired to perfection. Price included warranty.Amy and the whole crew at Joe Hudsons Collision Center on Monroe are professional and have great communication skills. The turnaround time for my car was terrific.I would definitely return to this location and recommend their work to others.
Everyone there is professional and polite. The body work was completed, as promised, in a timely fashion. Their work is guaranteed for as long as you own your car. I highly recommend them.
Pleasantly surprised at how organized this shop is and how effectively they use the technology to communicate progress on repairing the vehicle. Picked our vehicle up and it looks great. There is also a 90 day guarantee on the work through JH Collision Center and through our insurance company we have a lifetime guaranty. Im a happy camper.
It was the smoothest experience I have ever had with a body shop. I received emails telling me the status of the work. The work was done on time and looks like new. There were no delays or excuses. I would definitely use them again.
Wonderful experience, very professional. good communication and quick turnaround. everyone was very helpful and thorough throughout the repair process, AND my vehicle looks brand new again! will definitely return to this location if i need these services again in the future. thanks !
Been here three times for estimates and twice for service. Make an appointment for an estimate and it takes 10 minutes. Repair took just a bit over 24 hours with frequent text and email updates. They cleaned the car inside and out. Highly recommended.
Good,detail professional work,,kool personnel
I was referred to Joe Hudsons by my AllState insurance. The service at Joe Hudsons on North Monroe was great. The ladies in the office were a pleasure to deal with, along with the other staff. The work was done ahead of schedule, and looked great. They provided me with text and email updates daily and even gave me calls to update me in case I didnt receive the text or email. They walked me through the work that would be done to my truck, and then walked me through the work that was done once it was complete. I would definitely recommend Joe Hudsons for any body work that you need done.
Everyone was friendly and they kept you up to date daily. Did an excellent job and fast. Would highly recommend. They even cleaned my car. What a surprise.
The guy who worked on my car was nice and very helpful. He made sure everything was place back together perfect and the painting was nice. I totally recommend.
The repairs were top notch quality and a whole day earlier than the estimate time. I was 100 percent satisfied with the work and the helpful, friendly employees. I would highly recommend Joe Hudson to anyone.
Easy to work with and they kept me informed. Most importantly, the body work appears to have been well done. My truck was just a month old when a was rear-end and now, thankfully you cant tell.
The staff were wonderful. This is the second time Ive used Joe Hudson collision and the work is like it came off the new car lot.Thanks for a great experience!Donna P.
Text me every step of the process. Very professional and had my car looking great! I will highly recommend them for any body work! Great job!!!!!
I just picked up my car from Joe Huson’s this morning and had to write a review right away! I took my car to three different shops for quotes and Joe Hudson’s stood out as the best of the best in all areas. Their entire staff (estimator, front desk, repairmen) provided excellent customer service from start to finish. I was very concerned with the cost of my repair since I was paying for the repair out of pocket but they explained their estimate in great detail so I fully understood and trusted the quote and options presented to me. Their estimate came in lower than the other 2 quotes I received and to my surprise the final balance was even less than what I expected it to be. The repairs are flawless (it looks brand new!!) and my car was vaccumed, washed, and is cleaner than when I dropped it off. I couldn’t be happier and would highly recommend Joe Hudson’s!
Great service and excellent quality work. Very nice people! This was my second experience with Jo Hudson it was wonderful.
Top notch professionals who do excellent work. All repairs and estimates are thoroughly explained. Customers receive updates on the progress of work via e-mail and office staff are always available to answer questions. If you need auto body work done, this is the place to go to.
I absolutely recommend Joe Hudsons on North Monroe. They not only did a beautiful job with the repair to my beloved BMW, but they kept me up to date on what was happening with the insurance company, when they had to order a part, when it came in and when the car was finished. Everyone was so professional as well as friendly. I hope I never get hit again, but if I do, Joe Hudsons is where I will go.!
Excellent service experience. Tailgate repair done quickly and it looks like it just came off the new car lot.
I was extremely pleased with the repair work done on my Vehicle. The repair was done quickly, on the day that they promised and the repair is seamless; you cant tell where the damage was. The personnel were friendly, professional and courteous. They have done repair work for me before and I will use them again.
Excellent experience. They kept in touch with automatic e-mail updates and delivered the repaired vehicle a day early. Becky and Anthony were great to work with and even arranged a rental car for us...Thank you Joe Hudsons !!
The service was great- everything was done in a timely manner - we were informed about the progress of the work during the whole process. Excellent all the way!
Quality repair work completed in a timely manner. Assistance in processing insurance claim and communications during repair period outstanding. Highly recommend!
Everyone was amazing! It was easy to work with them, they are friendly, professional, fast and do quality work. I am so thankful!
The manager was nice enough, but taking 3 weeks for a 3 day fix is just too much
Joe Hudson Collison Center were great. They were proactive in giving me updates on the status of my Chevy Malibu. Im happy with the work I received on my Chevy.
Great job on the paint and body work. Their communication processes are fantastic. Highly recommend them.
Im very impressed with the professionalism of the staff and efficiency of the service. No wonder my insurance company Hartford recommended this place! I will spread the words among all my friends!
Very thorough. Kept me updated about the status of my car. Employees were pleasant and helpful. Work done was quality.
Unfortunately for me I have had to have two separate cars repaired over the past year due to accidents.But my good fortune was that my insurance company, USAA, recommended Joe Hudsons on Monroe in Tallahassee.I cannot over emphasize two points of the service they provided.1. Both times the car looked brand new after the repairs. Sometimes they may try to find used parts to use in the repairs, as in my most recent visit. But if those parts come in with any flaw at all, they reject them and obtain new parts from the OEM!2. But perhaps the most important thing I noticed is the quality of their customer service. I have not received service like this in two or three decades. They keep you informed of each stage of repairs, and when you call them you get to speak to a real person every time. You do not punch a series of numbers while a computer tries to meet your needs. I cannot say enough about their customer service! It is outstanding!
Very good service, called me almost everyday to let me know what was going on with my car and what not. Not to mention they finished a few days before they said they would. Great job
They did a great job. And very speedy service. Would definitely use them in the future.
Very good service, helped me coordinate my rental car during the repair, Becky is very efficient and helpful running the reception area. Great coffee!
2018 dodge 1500 brand new and passenger front was hit and repair was not done correctly. Went and pulled out of garage and park in lot and the head light was pointing downward and it was a brand new head light. The right fender and both doors and part of the side of bed has nicks and marks in them from the flying glass. Not repaired. Bumper was pushed into tire and now I have a pull to the left and a steering wheel that is very crooked. Not happy with there work or the fact that they were blind to all this but still cost 5,000 dollars for putting parts on. 5000 miles on truck and they left it looking like a ten year old truck. Poor quality control at this place.
A very professional place, current updates on the repair process of your vehicle. I highly recommend them for work that’s needs to be done on your vehicle
Great shop. Had my car in and out quickly without any hassle. Did great work, and answered any questions that I had.
The body shop and website kept us informed about the cars status. We have received a lot of compliments about how good it looks now.Thank you
Quick, quality service and great people. I would recommend to anyone.
Great service and prompt service. Very pleased with the job. Thanks guys!
Joe Hudson Collision made my collision repair experience an easy and stressless time. The staff is very professional, friendly, and helpful team. Explained thoroughly the whole process and what to expect. I had my 2017 Silverado back looking like it rolled off the factory floor. And in less time then first quoted. Thank you to the men and women who work there. The techs are top notch a cut above the rest. I highly recomend them.
Fast friendly and highly competent service. This is the only repair shop I will ever use in Tallahassee. Loved their use of the internet to keep me informed of the repairs.
This company was great! Had my car done in a timely manner and staff was very helpful.
I had a great experience with JHCC here in Tallahassee. Back bumper all scraped up (my fault) on my brand new car, no body damage. After Google reviews, I made appointment with JHCC the week after Irma, their estimate was lower than another body shop for the same work. Appointment made for about 7 or 8 working days later with promise for 2 day completion. I got my car back in a day and a half. Perfect work, you cant tell where the damage was. Mine was cosmetic, but quality of work, on time delivery and customer service were no less important to me and the folks at JHCC delivered. I would use them again and recommend to others without hesitation. Thank you!
It was a great experience and I recommended Joe Hudson to my partner. Great work, done on time with no hassles.
From the first contact on the phone (Becky) to the nice young man who took me to my rental car location, to Anthonys help, the repair process was courteous and professional from start to completion. I highly recommend them to anyone (and the car looks great, too!)
These folks do fantastic work. I’m very pleased!
Great place. Provide excellent results and keep you informed all along the process
Service was outstanding and the personnel were very nice and customer service was great. The repairs to my vehicle was scheduled for 3-4 days. The repairs were done in a day.
Vehicle looks like new (it is 2 years old). Thanks for a quality experience all the way around!
This was my second repair with joe hudson and it was excellent from start to finish. If you want it done right choose them. Thanks you guys!
Everything about Joe Hudsons Collision Center is top-notch. My experience began with a conversation with Becky, a pleasant and professional entry into this place of business, who setup an appointment with Anthony for an appraisal for my vehicle. Anthony was professional and knowledgeable, explaining the various aspects of the repair process and timeframe needed for repairs. The estimate was printed with information of price and warrantees. I paricularly liked the emails and texts about the repair process from the beginning to the time the repair is complete. This took some of the stress out of the process for me. The actual repair was what I expected from such a well run business. I could not tell there had been a crunch on my car!
Very friendly and professional staff that did a great job on my repairs.
Loved it they were very friendly and efficiant, kept me updated the entire time through text and email, plus they cleaned the interior of my car when they finished the repairs!! Would definatly recomend to anyone who needs body work done on a vehicle.
Well pleased with the professionalism of all involved in this process, my Van was completed in time as promised, was also kept updated on the progress of my repair by mail as each step progressed.
Wonderful people, wonderful service! Everything came out beyond perfect, thank you for everything Joe Hudson Collision Center!
Could not have asked for better service, courtesy, punctuality and excellent job at repairing my vehicle. They have won a customer and probably some more, as I tell about my positive experience with them to some of my friends.
There is a reason why USAA uses this shop. They are a classy organization. From text updates on status to a clean car upon return (meaning they might buff out that shopping cart smudge you didnt even mention). They took good care of my adult student and daddy didnt have to make a drive to TLH. Even when she returned to the location for an unrelated issue they gave her great service and attention. JHCC is happy to see you after the sale. Nice.
Very kind and helpful staff! Professional and timely.
Efficient and courteous service. Appreciate the way they kept us informed of the repair progress.
The team is professional and prompt in their dealings. They quickly fixed my vehicle and returned it cleaner than it was when I’d sent it in. Definitely will recommend JHCC to others.