In every respect- best spot in town for anything vehicle related. Came in with a serious sidewall issue, problem was identified, diagnosed, and fixed in a matter of an hour. Was petrified of the bill, but was half as much as expected. Other tire shops give me a strange feeling. It was nothing but smiles and friendly words throughout from each of the staff. Service manager Todd was beyond knowledgeable and thorough, and Cody, my tech, was super hands on but gentle with my baby. Genuinely the best experience one could ask for- super transparent in every respect. 10/10. Give these boys some raises, corporate. Customer for life.
Fast, convenient, friendly and trustworthy! I’ve had my car in for regular service several times and I’m always taken care of. The staff communicates the work to be done and what exactly it will cost so that I can make an informed decision. They also make sure my warranty is used appropriately when applicable. Thank you for being a trusted repair shop! Highly recommend!!
Mr. Todd & Outstanding, Detailed Master Mechanic, Justin assisted me with rapid-response assessment, recommendations, and are assisting me in several ways. As an almost 2-year Mavis client, this firm with the above team is outperforming almost all other Suspension, Brake, Tire, Shock, and Safety Team. Flexible, knowledgeable, Todd and Justin explained all aspects, provided a LIFE-TIME WARRANTY, and planned to return to me my Suburban Z-71 5.3L Vehicle w/Full Suspension Review & overhaul, Detailed Brakes, Shocks & Tire Balance & Rotation. A pleasure dealing with them continues.
I have always had good experiences with this location. They solved a persistent problem with shake that my main mechanic did not. I ordered a specific tire from their website, but they provided a superior tire at a lower cost because it was a better fit for my vehicle. They even pointed out a problematic oil leak coming from my valve covers to point out to my mechanic. Great experience all around!
Came by to get some issues situated with our cars, and Todd Jones came and was an amazing help. Incredibly nice and detailed everything that was done to help us out. One of the best experiences I’ve had at any car/mechanic shop!
I showed up at 4:35 in the rain on a Sunday with a screw in my tire and even though the shop was busy and they had cars on racks and lined up outside, Justin (the manager) made the effort to get his team to help me out so I wouldn’t have to deal with my tire going flat. Joseph got down on the ground, pulled the screw, plugged the hole and I was back in the road in 10 minutes. Great customer service! Justin was looking ahead to earning my business by treating me right on that rainy afternoon. I just moved back to Tallahassee and I have 3 vehicles and Justin just earned my exclusive business for tire service in Tallahassee.
An amazing experience all around. They worked quick and efficiently. Very welcoming and were able to take my vehicle in on short notice. Will be coming back for all future oil changes and any other maintenance. Todd and Cody at the front desk explained the oil change process and all work done to my car in simple to use terms so I clearly understood what was going on. Two of the techs, Calvin and Joseph, even spoke to me personally about the shape of my vehicle before I left. Great customer service!
Sent my daughter to this location. I was very pleased with how David was patient and professional with her since she is not accustomed to this type of thing. The work was done quickly and correct the first time. No unnecessary work was performed or offered. Thanks to Todd Jones for running such a great store that can be trusted....
I came in without an appointment, I got taken care of right away. Todd helped me out told me my car would be ready at a certain time, and he actually took care of me quicker then he estimated. I asked him for a quote on the tires and he took the time to explain each tire and the prices and their services. That is the quality service I appreciate being someone who worked in the field for many years. I will definitely be coming back to this shop in the future.
Justin at the Bannerman location was a pleasure to work with as he made sure to keep me updated on my vehicle throughout the whole process. The outstanding customer service that he gave has earned my support as a customer for this business. I highly recommend this location and Justin specifically.
My friend suggested that I take my car to this Mavis location since I was having some issues with my brakes and needed new tires. She said she loves taking her car here because they always provide excellent customer service and explained how helpful, patient and friendly the staff are. I took my car in to get my brakes checked and get some prices on tires. My initial contact was with the Manager Todd Jones who was exceptional along with his staff. They took their time to explain what was happening with my brakes and what the repair would consist of and gave me the opportunity to ask questions and didn’t rush the process.I will definitely be taking my car back to this location as well as refer my friends and family. Thank you so much Mr. Jones and your staff for a great experience!Angela
Excellent service and very friendly and knowledgeable staff! Clean and comfortable waiting area. Will definitely be back!
Nothing like a flat tire on a Monday morning! I called Mavis right after they opened, and Todd went above and beyond to get me in right away, had the tire I needed in stock, and promised to have me to my next appointment on time. And he did it!!! And did it with a smile and friendly service! We’ve used this location before, and were very pleased. But when a place steps up, in what I considered to be an emergency situation, and takes care of you so well? That’s a place I’m going to tell my friends about… and reward with an awesome Google review! ☺️
Shout out to Todd Jones! Great customer service. I came in to have 1 tire replaced and He was able to get me in and out in about an hour. He and his team was very polite, fast, and friendly. I definitely will come back to buy tires from Mr. Todd!!!
Top notch service! John made sure I got exactly what I needed with a very reasonable turnaround even though they were visually, busy. Very happy and will be back!
Store #815, 3335 Beech Ridge Ct. Tallahassee FL 32312If there was a 10 star review, the store manager Todd Jones and his staff would get it! I have purchased many products and services from this store ranging from a flat repairs, lug nut replacements, to a full set of tires and I never leave unhappy. EXCELLENT customer service and products. Competitive pricing and courteous employees. I wouldnt buy tires or auto services anywhere else! Manager Todd Jones goes out of his way to be helpful and responsive to every customer. A+ store and staff!
Excellent service at this location! Only tire place in town that stocked the 19” inch tire for Volvo XC90 t6. And they took care of my tire when it had a nail in it. The entire staff was extremely friendly and helpful! I will always take my car here for the amazing service and prices.:)
Justin and Todd are awesome! They provide excellent service! 10 out of 10 recommend Mavis Tire off Bannerman!
Took my expedition in to have some center caps replaced. The crew heard some noises as they pulled the truck in and proceeded to do an inspection that revealed two loose bolts securing the steering system to the truck. They immediately notified me and showed me the problem before they at no expense to me fixed the problem. Todd, Justin and Brandon are the utmost professionals and very possibly saved me from a catastrophic accident. I enthusiastically recommend the crew at Mavis at Bannerman for all your tire and related needs.
Quick and efficient service. Mr Todd Jones and crew cery knowledgeable and professional. Will return for future service
Very fast service for balancing 2 tires! I removed the tires at home and brought them to Mavis and the technician had me wait while he balanced both tires. He was very thorough in his explanation and showed me how the one tire was perfectly balanced already but the other one was out of balance. In and out in under 15 minutes at a VERY reasonable cost! Thank you!
The staff was amazing and the service was even better. I highly recommend this location!
Last week I took my vehicle into this location to have my tires rotated. After about two and a half hours my wife and I were called back into the service department by Todd the manager to show me my front brake pads were worn and the rotors were scarred. I told him I have noticed a shimmy when I braked but I thought it was due to my tires out of balance. I guess he thought he had a brake sale until I told him they did the brakes at this location less than 3 years prior, which carried a lifetime warranty. He said he couldnt replace the pads that day, as they were busy but could do the job some Thursday when they werent busy. Its been one week and no phone call from manager Todd. I guess my familys safetys is of no concern to the manager. Sending us off with brake pads that need to be replaced is dangerous. Also, after they rotated the tires, we went shopping across the street to Publix. When I got out of my vehicle I looked at all 4 tires and I could see the old weights were still on the rim and covered in black dirt. They didnt even balance the tires. I called the corporate office and they set me up to go to another location tomorrow to have the job done right. Terrible service at this location. My vehicle will need new tires soon. However, I wont be buying them at Mavis. ***UPDATE***As it turns out, this location never even rotated the tires after spending almost 3 hours there. I called the corporate office (number listed below by them) three times before I could get the district manager Larry to call back. Turns out he was in Tallahassee the entire time. I met him at another store yesterday to have my tires rotated and my brakes checked. Upon inspection, the pads didnt even need replacement. I was told by Larry, Todd is not a car guy and was relying on the tech that told him I needed a new brake job. One last item, Larry didnt seem to appreciate the fact that I spent between driving to two stores, time on the phone, and sitting at two locations took about 7 hours out of my life. Not to mention the gas going to the two locations. Honestly, this reminds of the news stories years ago when news crews would put a camera under the hood or under a car to see if the mechanic would actually do the work. This is not the way to treat a customer. Also, the response from their corporate office to contact them is laughable. I contacted them three times before I posted this review. They just added that to appear to the public that they were trying to help. One last item, even though they arent BBB members, they have an F rating with them. You only get an F rating if you have a large number of complaints.
Awesome place to go if you want professional courteous service. You will always be taken care of if you bring you car there. I dont go anywhere else for my tire and automotive needs. Todd store manager will always make sure your taken care of.
These guys are the best. Fast, and reliable service. I couldnt find a better deal on a set of pads, and rotors for my truck. I wont go anywhere else!
Very good customer service and Able to accommodate me no matter when I drop in. Offers best price to me as a customer.
Service at Mavis Tires on Bannerman Crossing was fast and friendly. Todd Jones and his staff was fabulous repairing my tire. The waiting room is roomy and I was able to have my car ready to go without any complications!
Todd and Cody worked with their staff to get me worked in and repaired a tire on my Wheels company car free of charge. Their customer service was excellent! I will definitely be a returning customer and highly recommend this Mavis Tire location!
Thanks Cody for being awesome and honest. If it wasnt for you figuring out what was wrong with my car me and my kids could have been seriulously injured. You guys rock!
Received excellent customer service. Manager Todd, was exceptional.
Dropped my truck off at the bannerman Mavis location Saturday 6/19 for an alignment, I got a call a few hours later from Mavis telling me that both drag links and all my bearings needed to be replaced and that the parts without labor would be around $550 (Im assuming labor would end up doubling that price) I told them I would just come pick it up and to not do anything to it because I had my entire front end rebuilt in February of 2020 and I wanted to get a second opinion about their findings. Today 6/21 I took my truck to pattons alignment and told them what Mavis said and I left there paying $98 for a simple alignment, I got under the truck with them and they showed me no issues at all with any of the drag links or bearings besides pipe wrench marks on one of my drag links that looked like someone at Mavis had done in an attempt to adjust something. Now wouldnt you think if I disclosed what 1 company said that the other would jump all over it and replace those parts in a heartbeat? thats an easy sale made by the customer right there. The diagnosis and price difference is very unsettling and if I wouldnt have had my front end rebuilt last year I would probably have believed their diagnosis. From my recent experience with Mavis I cant help but feel that they are running a scam on people, very disappointing.
Customer service was great, Todd Jones helped out so much and service was extremely fast!
Nice to finally have a reliable Tire & Brake shop on the Northside of Tallahassee. Todd and his team take the time to make sure the job gets done right.
Customer service was outstanding. I pulled in and had a tire I could not find the leak and within two minutes they found the leak fixed the problem and got me on my way. Great group of guys at The Bannerman location. Thanks again for your quick and efficient service.
Great service. Todd and the staff were very helpful and took extra time to explain any issues with the required repair. They were always timely with updates on the progress of the repair.
Went above and beyond with their help fixing my signal light. Stopped by my regular place first and they couldnt have cared less. Called Mavis and they told be to come right up. Was there less than 15 minutes! They are worth every star.
They were so helpful and efficient at fixing my car! I had trouble with my breaks for a while and had taken it to a different shop that hadnt been able to fix it- they did it here within just a few hours and were very attentive to make sure everything was better before I paid! 10/10 recommend
I dont know much about cars and I get a little nervous going into the shop! But Todd and the boys put me at ease every time. The first time I went was to replace all my tires and now everything drives smooth! They even fixed a dislodged bumper for me at no additional cost. Thanks for being awesome, Mavis Tires! 💚
Todd and the crew are amazing. They did a great job with my daughters tire purchase. They were very attentive and worked with her to purchase the right tire. I would recommend them anytime. They also assisted my husband with a unexpected flat tire and fixed it next day.
I wanted to leave this review last night but a storm came through and we had no internet. I came in late in the day to ask if my tires that I bought online could be put on due to I was showing metal. Even though they were packed Todd said he would make sure they got on. Todd and Cody stayed till 9:30 pm to make sure my tires were on. I was on metal. Thanks so much for helping me and doing a great job.
Mr. Todd and Alvin took great care of me today and explained things to me every step of the way! I always receive great service at this location and I will be a customer here as long as they’re here!
I was very pleased with the service at Mavis Tire, Justin was an outstanding Salesman and exceeded my expectations. I will be back in the future.
A+ managament - Love this location! I would highly recommend. They take excellent care of their customers. 💯
Todd is the best person ever! He is always very helpful with any issue I have with my vehicle. 10 out of 10
Calvin and company way more than helpful. Would give 6 stars
My daughter got her first flat tire. I helped her change the tire with the donut and took her to Mavis to walk her through the process. So glad her first experience with a tire shop was a good one. Here’s her review: Was being an idiotic driver and got a flat tire. First time ever getting it fixed and they were very patient and kind. They fixed it the very next morning and was free of charge. Highly recommend!
Justin and Todd are amazing! They provide excellent service!!!
Overfilled the oil on my moms car and she drove all the way to new jersey and back not knowing any better. It was an inch over the fill line on the dip stick!My personal experience with this Mavis was also negative, albeit not enough to warrant a bad review. I took my car in for an alignment and rotation to fix a little wobble I had while driving and braking. Before performing what I requested, their mechanic calls me and tells me I needed new struts in the front (250 each) and new pads and rotors, which they didnt give me a quote for. I declined the work they recommended and when I got my car back with the work I had asked for, the issue had gone away. Brakes worked perfectly fine. 10,000 miles later the wobble is back and Im changing the rotors and pads, but I didnt need to have them done 10,000 miles ago.I tried to get more information from the guy at the front desk as to why they would recommend I get new struts as there was no fluid leaking and they seemed to be performing fine, and he basically told me that it was because my car was high mileage and they didnt know when they had last been replaced. 500$ is a lot of money for some people to be throwing at unneccessary repairs!
I was traveling solo from Florida to Virginia via Tallahassee, and when I left my Tallahassee hotel with 7 hours of driving ahead of me, a tire pressure alert warning appeared on my dash. I stopped at two other tire shops where I was ignored (and I could tell it would be a long wait) before I arrived at Mavis Tires in Bannerman. Todd immediately had me pull over to where the air machine is. He checked each tire and determined that one had lost pressure, and then he discovered a nail in it. (He also replaced all my valve stem caps!) He had a personable young technician patch my tire and I was on my way within an hour. Everyone I spoke to at this shop was so friendly. I was thrilled. I highly recommend this shop!
What nice people……outstanding g customer service. Having slow leak. Checked and found a small screw. Fixed it up. No charge…..thanks Robbie.Love the free air you now offer out front.
Great customer service and easy to deal with. Estimated time frame was accurate and easy. Highly recommend using for any tire needs.
Great team, great service. Mr Todd and his staff do a great job, we will be back!
One of the best tire spots in Tallahassee. Todd knows his work and his crew done a great job on my vehicles.
Awesome experience! Everyone I spoke with was friendly and helpful. Quick service -- they got me right in even though I was a walk in. My only suggestion is that it was quite warm in the waiting area -- probably due to sun coming in the large windows. I noticed there are sun shades installed (blocks sun but not vision) ... but for some reason they were not in use except on a few windows.
I received awesome support every time I go there. Highly recommend this location!
Friendly staff that took care of a razor blade in my tire with extremely fast service! Friendly and fast!
Todd Jones is wonderful. Personable and profrssional. I will be coming back to Mavis!
Awesome Service and Great PricesI bought a set of tires from Todd and Robby at the Bannerman Rd. Mavis location. 6 months later, I have bought 3 more sets for my, daughters and wife. They are a class act and most importantly, HONEST!
Todd the manager went above and beyond to get me my tires in time for my trip. Would recommend this Mavis tire to anybody. Great job well done!
Todd is an excellent Customer Care Manager for Mavis Tire. He always takes time to the explain the reason for any needed repairs or service. He is trust worthy and honest.
1ST VISIT, VERY IMPRESSED WITH STAFF, TOP TO BOTTOM. WILL RECOMMEND TO FRIENDS. I ADD THEM TO MY LIST OF EXCELLENT SERVICE, PUBLIX AND CHIK FIL A ARE THE BEST, KEEP UP THE GOOD WORK.
Got me through a tuff spot with extra car and extremely efficient care. I love this store .
More stars please!!!! I went in for a tire rotation today and they were super busy but still managed to get me in and out quickly. Todd was super friendly and its obvious he loves his job. I will be back!!!
Had a slow leak in my tire from a screw I wasn’t able to locate on my own. Took it to Mavis and Robby was able to locate the screw and get the tire plugged quickly and safely. Highly recommend this team for your tire needs!!
Mavis tires & brakes is amazing if you ever need help with your car or anything go here and they will do anything to help. Bannermann location
Quick, friendly and reliable service. The safety and quality of the work is clearly important to the guys at this shop.
Had a tire stem blowout and Todd was able to work me in to his already very busy schedule right away. On top of that he didn’t charge me for fixing the stem. The service technician did a wonderful job.This quality of customer service is wonderful.
Great website. Shopped from home and set an appointment online. 4 tires for an f150 and they price matched a lower quote on the tires. 48 hours later In and out under 90 minutes. Staff was very helpful making sure the tires were installed with black side out. 10/10 will come again.
Had two cars with flats. Called at 2pm and had wonderful customer service. They were super slammed and still got one of my cars finished late in the day. It was an easy process and I will be returning tomorrow to pick up my other car. The prices were reasonable and I’ll definitely come back. Thank you, Todd, for the friendly service.
Dropped in bc my brakes were acting up. They were able to take my car immediately, replaced the brakes, and found a nail in my tire I wasnt even aware of! Im grateful!
Mavis really took care of all my car tire in alignment needs on a beautiful Sunday the store manager Todd really made everything smooth ..anlovely
Mr. Todd was very very very helpful I appreciate all he did he went Over and beyond
They were extremely fast and nice. Todd, Cody and Brandon…great men!
Todd and Mavis Tires on Beech Ridge in Tallahassee always deliver! This is mySecond Time using them and their professionalism is second to none! Highly recommend!
Mavis has been a lifesaver. I had to come in and get my tire fixed because it got a nail in it and Gage was super helpful and got me in and out in under 20 minutes. I will definitely be returning for future service
Mr. Todd was very helpful and kept me informed at every step!
Phenomenal customer service, they go above and beyond to make sure you are taken care of and back on the road as quick as possible.
Todd was super helpful and I got a tire replacement in 15 minutes, I will be coming back for anymore of my tire repair or brake needs!
Mavis Tire at Bannerman has serviced several of our vehicles and they are always very helpful and seek solutions that are the least expensive options. I appreciate them trying to save us money wherever they can will providing good service and keeping our vehicles reliable. Highly recommend!
Todd Jones took care of me personally and this is the only place I have to come to for anything car related. Appreciate you Todd.
Todd was a great help, he helped turned a bad day into a good one. His expertise and experience made the process enjoyable, which is rare.
Great staff, great prices. Ill use them every time.
Todd has taken very good care of my many tire needs.
We had a nail in one of our tires. They removed the nail and repaired the tire in minutes. I came in without an appointment and was out of there in no time. Great service!
They quoted tires with the price then after completing they presented a bill twice as high from what was quoted saying we didnt have the quoted tires in stock so they did the old bait and switch with much more expensive tires. Terrible way to do business.
Todd Jones works at Thomasville Rd Store, Bannerman Rd. I would recommend this store, to anyone needing service for their vehicle.Todd has helped my husband and I on multiple occasions, oil changes, tires, etc. Hes a top notch mechanic with top notch service. Thank you, Todd for the superior service and always being courteous and thorough. 👍👍
Will not take my vehicle to any other place in Tallahassee. Mavis is the absolute best when it comes to tire work.
Once again Mavis saved the Day!! I had a screw in my tire and it was going flat. They repaired the tire and had me back on the road in less than 30 min. even though I did not have an appointment. The waiting room was cleaned and the fast Wi-Fi let me keep working while I waited.
Todd and his team are always courteous and professional whenever I bring my car in for service. They work hard to complete the work in a timely manner. Great customer service!
Best customer service, best hours of operation, best location!! Love our neighborhood Mavis mechanics
One of the best Mavis Tires, I’ve ever visited! Excellent service, timely service, and friendly staff! Todd and his staff are leading the way! Will be returning.
I had a bolt in my front tire and came to Mavis Tires and Kody, my mechanic was straightforward, timely and patched my tire, at no cost. He was easy to work with and I left with a save and reliable tire! Im a college student and dont know much about cars, but I felt he was clear, concise and made it easy to solve the problem of my tire for the long term. The space is clean and I felt very safe sitting in the waiting area with a mask, and the large space makes socially distancing super easy! I will be heading over to Mavis any time I find myself needing tires!
I had an incredible experience with Mavis Tire center. The customer service was perfect and everyone was very nice.
Did everything possible to help. The store manager, Todd Jones is empathetic and was extremely kind.
Thanks Cody and Todd for the fast and friendly experience. I was in a rush and you guys pulled it off for me. See you guys on the next round.
Todd was exceptional in taking care of my needs and vehicle. Total care and respect. Great job.
My new favorite tire shop. They are so nice; so helpful. They really take care and consideration in your vehicle. I stumbled along this place on a flat tire and I was treated with amazing service. Good people, amazing work.
Very patient, incredibly helpful. Highly suggest
HiI was in today for an oil change and tire rotation the service and quality of work was excellent the staff was very friendly I recommend this location to everyone
This is a great place to come and get repairs on your tires or buy new tires! The service is excellen!