Last summer I got my nails done here. My friend and I did a walk in so that is also something I take into account. The nail tech was rough with my hands. The nails were crooked and bumpy. The matte nail polish really accentuated the flaws. My friend’s nails were very pretty though! I personally would not go back because the set I received was not well done. I still tipped well because people still have to make a living.
Ripped my cuticles causing severe bleeding removing my old set with cuticle scissors (she didnt even sterilize after wiping my blood off with a napkin and putting back in her drawer). Couldnt do a basic black red ombre. Asked for coffin shape, got half coffin half square. Lumpy uneven, thin, and crooked acrylic. Sloppy black gel polish with gold on top. So for a acrylic nail removal and a new acrylic set with gel it was $90. AVOID AT ALL COSTS.
I honestly recommend this place 10000% every time for pedicures, I’ve been to most salons here in the Tacoma-federal way area and no other salon compares lol. They offer4-5 different packages, the lowest price is $35 and additional $15 if you would like gel. Everyone is super sweet and professional. They also give you some advice on things you can do at home to help your feet. They are located across from auntie Ann’s & by the Ramen restaurant.
I’m pretty sure Lauren did my nails. I came in with acrylics that a salon in Florida did for me. It was over a month since I had them done. The gel still hadn’t chipped but my nails were just too long. I needed a fill. I wanted white tips this time. I had paid $35 for a full set gel polish acrylics in Florida. Lauren said $40 for a fill or $30 if I didn’t want a color change. I thought that meant she would apply the same color gel that I had before. She removed my existing acrylic color and clipped my nails shorter. She filed down the top of my pointer finger nail way too much so it’s lumpy. She proceed to apply a clear gel polish without having me wash all the dust off my hands. By the time she was creating the white tip, I was confused because I could see the old acrylic through the clear nail polish and I was worried the dust would make the nail polish chip. I just never had a fill before so I didn’t know the process. I told her right away that I didn’t want clear because it’s ugly and shows my messed up nail beds. I said that I thought she would paint on a similar pink color like I came in with. I didn’t even mention the lumpy nail. She made up some excuses and just stared at me. I had my baby with me so I had to go but I was very sad because $30 is a lot to waste on bad nails. Then she had the nerve to ask me if I wanted to give a tip since I was paying with card. I’m so shocked that she knew she didn’t give me what she promised or what I wanted, yet she still expected a tip. Most disappointing is that within a day, my middle finger chipped a lot. Today (the second day) my thumb chipped. All the nail edges look wavy as if they’re 2 weeks old. So disappointed. Never going there again. worst mani ever. I called today when my nails chipped but they just picked up the phone so I could hear people in the background but no one spoke to me.
Last year I went with my friend and this Lady that did my nails was just plain rude for no reason and started talking bad about me in her language to the employee that was next to her doing the other clients nails. I was extremely furious. Unprofessional,messy,rude and never will go back !
Kim is amazing and everyone else is wonderful too! I love this place!
My mom and I got pedicures here, and were both happy with the outcome. She accidentally bumped her foot into the curing light, and they fixed her polish without asking. Their polish application was precise and Im honestly shocked they did so well for so cheap ($27/basic pedi). Im a licensed cosmetologist, so I look for cleanliness above all.. and this place was with it!
L-O-V-E Lee. I would come back daily 😃 ill be back for sure
They rushed mine and my friends nails and they turned out bad and a couple have popped off like a week or two later... will never go there again
Can be sometimes pricy but they work with you on prices which I love about them!
Thoroughly enjoyed having my nails done by Lauren! She was such a perfectionist! I had a couple bad experiences with other places lately but she fixed their acrylic and did a beautiful design! Super super happy! I’ll definitely be back! Happy Valentines Day!
AMAZING. INCREDIBLE I don’t know what else to say to describe how amazing they are
Took my disabled medically fragile client to this salon. She was in a wheelchair. I just wanted to have her nails polished. They refused. They said it would take too long and be too hard. We went to another salon in the mall and they were very accommodating. They get one star only because I had to give them a star so I could post this review.
💅🏽This was the second place I got my nails done with dip. So far I love how Kim did my nails. I will forsure be coming back to do my nails with her. The price was good. The wait time was fast.
The price for a full set is sort of expensive, but overall they were very hospitality-like and the quality of my nails is the best that I have ever had them done before!!! Kudos!!
Lena did my nails and she was really nice, it was my first time getting stiletto acrylics and I was nervous but she did them really well. She was gentle and was focused on what she was doing.
10+ years going here, amazing work! Ask for Kim! Or Lauren!
I went here and got a full set. I had my baby with me because my husband was not comfortable watching her alone yet. They were very accommodating with me and did a very good job on my nails. I will definitely be going back there whenever I need my nails done.
Ive went here for my first time. Me personally, it was nice they make sure you like it the way they did it. If not they asked what the issue was and they fixed it without an issue. Some of you had issues but not for me. Ive went with my mom and we had not issue it was only $30 for a full set for BOTH of us. So in my opinion, i think you guys should go. (:
Old lady is really rude I think Debbie. They hurt my hand. Not happy. I always leave a tip not this time. They don’t care you l leave happy they just want their money. I am never coming back. Why is it so hard to find a good nail place. Today was supposed to be a good day. They totally ruin my day. 😠
I called them because only nail salon open late in Tacoma just needed 2 repairs. So when I called the lady was very rude couldn’t understand her and she talked liked I was wasting her time. Well I will never go to this place and after seeing the bad reviews for sure staying away!!
What can I say? I really love these nails, came in about a half hour after getting my nails done(@V Nails) and I hated them.... Kim was so amazing, she listened and created a elegant ombre masterpiece. I couldnt thank her enough.💯🎉
I never go anywhere else!!!! Lauren and Kim are artists.... my nails can seriously go for a month.... but I love giving them free reign to choose what design they want to do....love everyone here. If you want quality work definitely this is the place to go in Washington...
I was horrified at the price! I was charged $85 for a full set, yes I had a design but that was absolutely insane! Ive had my nails done for years and never spent more than $45 for the same thing. I will never frequent this place again and the customer service was shoddy at best.
Best business and customer service..excellent..wouldnt goAnywhere else
Full gel set- short square round- $45+tip and they are so good and friendly. Worth it
Normally I get my nails here and theyre pretty good Yesterday I went and got a fill. Different tech than I normally have. Theyre not what I wanted, they look lumpy and awful. Not the shape I wanted either. The tech wouldnt listen. They looked ok-ish in the dark lighting there... but in normal lighting they look horrible
Lauren did my acrylic nails today, and they turned out absolutely STUNNING!! I will be coming to Diamond Nail ‘N Spa for every fill from her from now on! Highly would recommend!
Love these ladies!! Always a busy place tho but totally worth it!! Price is great and they listen to whatever you want to do or try.
I highly recommend if you are looking designs or anything specific, I always go in & Kim always takes good care of me & they all attended my girls and I good, love love love, will definitely always be a go to for perfect nails
Way too over priced! Walked and in was greeted I asked one of the lady’s to do a design they had posted from their google review photos and she told me it would be $75 I said ok she then said oh no $95 when I then asked her for marble she said idk $110. Overall they did not know how to do the designs they post which is weird because they are misleading clients. Never going back!
I went here to get my eye brows waxed the women that was doing my eyebrows cut me with the scissor on my eye and pretended that nothing happened. I now have a scar on top of my eye.. I will never be back to this location to get anything done. If I could give this negative stars I would. It does not seem as if anyone in there is licensed to do anything but own a business. Don’t waist your time or your money!
Over priced $65 for taking off nails and a full set. Use the same files on everybody GROSS 🤮 and don’t even give good service or do a good job. NOT HAPPY. Definitly do not recommend 👎🏽
Poor consumer service and over priced nails. didn’t give me the option to chose non gel nails
Very friendly workers, good prices, quality wasnt the greatest because the paint came off my toes easily and ruined my pedicure. First time going here. Might give them another shot next time I get my nails done
Nice people. Did a good job on my toes.
Very nice people. Lauren shaped my nails perfectly
The service is too bad, I will not go again. I waited one hour and then I got out when they ignored me.
The employees here are awesome...I had to travel 2300 miles to get a real Pedicure and gel polish done right...and they had Seahawk Green!!!!.....Buffalo charges way to much money for a poor job.. .and it doesnt last.
So lady was nice but than when I started asking questions about prices she got mad I was told for gel manicure 25$ than after charges me 50$
The staff are very polite but after my pedicure i was left with an infection on my big toe due to them being too rough with my cuticles and bacteria getting in the cut from dirty tools i’m guessing. It is very painful and i would not recommend
This is one of the best salons that Ive been to.
Got my nails done from here gel manicure i think it was 35dollars didnt mind the price mine starts to peeled off already within a week or so should of last me more than two weeks but they should hired licensed manicurist not little kids without licensing. Where is all the licensed manicurist??rather go to angle nail shop Horrible never going back ever again!!!
Kim is the best! Always does a great job. I have been going here for years. ^_^
I went with my friend to get our nails done n one lady said itll be $60 for her. I asked the lady for the same thing my friend did n the lady said itll be $50. Over priced, customer service wasnt that great. Ive gone to better places before.
First of all! Every employee there is so RUDE!! They dont even smile!! What kind of customer service is that?!The young guy left my nails lumpy/bulky... little to know he was learning !!! like whaaaat! Shoulda known because he was having trouble getting the acrylic on. I wasn’t tryna be rude and ask someone else to do them! It was more like i was teaching him how to file them down!!! I literally went from trying to get gel to normal polish! Wasn’t gonna give my money to a bad nail job! Last time i was there was the same problem different girl! Thought i give them a second chance, But after this NEVER AGAIN! He also said coffin starts at $55 like what? I over heard the employee right beside me tell her customer it was $75 for a coffin hombre set! Like again WHATT?! Place is overpriced! I don’t understand how people like this place!! I know better places that aren’t overpriced!!! Literally!!! Oh well i guess people dont know about a good nail set... i been getting my nails done for over 12 years im sure i know how a good and bad set look like.!
Awesome place the techs are great and they can do any design you want
Do not go here!! I paid $30 for a gel manicure and did not receive the manicure. They only did color over overgrown cuticles. I went back to inquire they argued with me! It looks horrible and now i’ll have to pay even more to get it fixed .
No wait, the woman that did my nails. Has been doing them 25 plus years, very nice friendly reasonable priced .day 2 and my nails are in great shape after cooking cleaning house.
Really great atmosphere and people. Got a really nice pedicure for only $25, their spa mani-pedis are $35
They charge $35 to do coffin shaped nails and they fall off within ONE week!!! They charge waaaaay too much for the quality they do. I DO NOT Recommend them at all!!!
They were very nice and weren’t rude at all very relaxing 😌
Polish was coming off the next day. Dont waste your money on this place.
Incredibly expensive just to get my nails done. Ugh.
Customer service is great. The quality is my nails is meh. I always get French tip gels from where I am from.. First place to get my nails done here in Tacoma & like I said quality is meh. The white tip stains so to say, started the day after I got them done. Also, only 5 days and the gel has already chipped.. My nails never stained from my previous salons or chipped this soon (maybe even at all!). Soooo.. Customer service is great, maybe upgrade to a better quality brand for shellac/gel?
Best place to get your nails done 😁
So far, phone etiquette is good.I have just made my appointment for Sunday....we shall see...
They dont deserve a 1 star..but i had to rate it because i needed toeave a reveiw..my nail polish has came off t he second day..and my nails broke the next week
Worst experience I have ever had getting my nails done they charge extra for unbelievable things if there was 0 stars I would have picked it.
It was my first time at this nail salon they treating me with upmost respect and helped me with fixing my nails that another nail salon had messed up,, The only thing is I feel like I was way overpriced it was $80 just for a new set and I got pink & white and 4 nails with glitter powder that’s all I had gotten in for $80 I feel like I could’ve got a pedicure to
Worst pedicure I’ve ever gotten. If you get the young guy ask to see someone else.
Would not recommend!!!!They are over priced they are rude and they all have bad attitudes not to mention they are unprofessional I went in and payed almost 80$ just for Stilleto style nails and I didn’t even get gel it was regular and after one day my nail broke and so did my sisters
Good customer service, but my manicure rubbed off hours later. They are expensive, but use cheap products. Save your money and go to a quality store.
I went it and they charged me 95$ before the tip for one set that was so thin it broke when I ran my hand through my cars fur,extremely over priced and were rude,kept hurting me and arguing on the price
Overcharged me for a color change. I didnt even get a manicure. Then they convienently couldnt speak English when I asked for clarification on the price. I am never going back.
I am not happy with the result of my service from Diamond Nails. The day I got them one of my nails broke and only a few days after two of my other nails broke! I paid $30 for thin fragile nails that havent even lasted me a week!! Im so angry! I will never go here again!
Poor customer service.. the asian lady who did my nails was impatient and rude. Rushed with my nails that it looks crooked i payed $45 for them and i didnt like the result. This place sucks, never again. They will rip you off
The price is way to much and she maid my pinky baller and she yanked my hand and she was filing them hard and aggressive I did not like my experience there
On my boyfriends acct, but one of my nails broke off twice from this place.
The lady got glue on my skin under my actual nail & it was painful to remove & her nail polish on her finger nails got mixed on mines. So my nail polish I chose was pink & her red got on it & it took her like 3x to try to remove it & it wouldnt. Also my pointer finger on the left hand that nail was crooked as hell.
Worst place ever, nobody knows how to do nails . Way over priced . They are rude and should just be shut down in general amd ASHAMED
Fast and good job
The best nail salon in Tacoma
Terribly overpriced, not worth the money
There awesome
Love Lauren
They are overpriced for poor quality work!
Friendly service
Extremely overpriced!!