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Carlson Brothers Jewelry
861 S 38th St, Tacoma, WA 98418, United States
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Carlson Brothers Jewelry

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Su
Review №1

We took a few specimens out to the shop for identification and had the opportunity to meet Mr. Carlson, (please make an appointment) and got about an hour of his time. What we came away with was priceless!! Not only is he extremely knowledgeable and articulate about that Blue, ALL the jewelry was hardy, solid looking and feeling, and very unique pieces. Super nice people in a clean, large, comfortable showroom. A+++

Fr
Review №2

Carlson was the only authorized dealer in WA/OR willing and able to procure a particular limited edition watch for me. And they were as pleased by their success as I was. Only old-school, genuine customer service here. They also do complete in-house repair of automatic watch movements, including Rolex. And their in-house artists create the most beautiful, skilled, and unique work. Don’t judge this book by its cover; there is no need to go anywhere else.

Ma
Review №3

Just lovely people, and quality work! Amazing selection of Ellensburg Blue Agate.

Be
Review №4

Wonderful customer service and very friendly family run store. They resized an old vintage watch for me that others couldnt do. Came back in today for some assistance with a bracelet and they were extremely helpful. A+

An
Review №5

Family owned, BEAUTIFUL pieces made in house, kind and knowledgeable group. Thank you for the awesome Ellensburg Blue pendant, I love it!

Br
Review №6

I have known this family since I was 4 years old. These are really honest people. You wont find costume jewelry or bait and switch here. NO gem switching or keeping your excess gold after a downsizing.At Carlson Bros you will find honest, quality jewlery that will last your lifetime.They can custom make anything, and I mean anything you can think up and afford.If youre looking for Elensburg Blue these guys are really the experts.Thank you Carlson BrosHi 👋Victoria 😍

Wi
Review №7

Great Place, Great People. Been coming here for over 40 years for Jewelry, watch Batteries, Custom Rings, etc.

Le
Review №8

Friendly, professional, trustworthy people. Quality workmanship and beautiful jewelry! Family owned for decades. ❤️❤️

Kh
Review №9

Took my watch in, they were so quick and friendly will definitely be back when I need some new jewelry pieces.

go
Review №10

My parents have been going here forever. Great customer service. Thank you I am their daughter and will be calling you soon. Fred and Helen have both passed away. My Mom asked that my hubby and I wear their wedding rings to honor them. Be in soon to size and honor that request. Yvonne Lowe- Levy

Me
Review №11

They are the sweetest and super helpful! Would definitely reccomend them over any other jewlers. Cant say enough good things about them and were always accommodating of my many demands, lol

Mi
Review №12

Good people, fair prices

Sa
Review №13

I was looking to get a watch engraved for a wedding present to my fiancé. I called multiple places in Tacoma and most said it would be at least a week turnaround unless I paid a fee to expedite. When I called Carlson Brothers, I spoke to Victoria. She was so friendly and said I wouldn’t have to pay a fee, they could try to get the engraving done ASAP. I went in on a Tuesday evening and Victoria was so nice and helpful. I left and thought of a different phrase to get engraved and called back and spoke to someone else and asked if I could change the message. It was no problem. Got a call the next day that the watch was done. I’m very impressed with the speed/quality of service. I’ll definitely be back.

Mi
Review №14

The best staff a person could ask for. We perchased a stone and wedding bands separately with a short wedding day window. They had the stone set perfectly with a few days to spare. When we were ready to upgrade the stone I secretly built up the funds In house and the staff helped me to surprise my wife during a “random” visit to the shop. We couldn’t be more happy with Fred and Victoria and the rest of the behind the scenes craftspeople who have made our experiences so great.

Ka
Review №15

I have been going to Carlson’s for probably 40 years. They have excellent service and do beautiful work. Mrs Carlson restrung all my Mikimoto pearl necklaces years ago. I used to come in every few weeks to talk to Carl about gemstones etc. I will be back in there soon. If you need any work done they are the place to go!

St
Review №16

Whats not to love about a long time family owned jewelry store? My family has been shopping at and working with this store for 3 generations now. Its beautiful inside and the staff really care about their customers. They work hard to get you the best quality for the money you can spend. I love their collection of agates and the many unique pieces they custom create.I have had a ring resized here, a gold bellybutton rings stone reset and improved, and I have purchased a pocket watch here lately. All work is quality and beautiful!

Da
Review №17

The best jewelry store in the Seattle-Tacoma area hands down. This is a family owned and operated business. They take pride in pleasing their customers even if you are at their store just to browse. From the moment my wife and I walked in to get several rings resized and purchase a precious stone for one of the ring, until we picked them all up less than a week later, the staff took a genuine interest in what we wanted. There was no pressure whatsoever to purchase something more expensive than what we desired. One post in my diamond ring had a loose post and it was pointed out and I authorized the repair of the ring. And, the quality of the workmanship is second to none. I highly recommend Carlson Brothers Jewelry to anyone who is looking for jewelry or repairs. Their “no pressure”concept is great — they listen to the customer’s desires completely. If we were a young couple looking for a promise ring, an engagement or wedding ring or a bracelet or a watch, the place to go is simple - to Carlson’s — you will witness what we have- superior service and 75 years knowledge of the best technical jewelry expertise. This is not a paid endorsement and I wasn’t asked to write any recommendation— it just needs to be showcased as a great business with the customer’s needs in mind. Thanks for reading my message, Dave (retired Army Officer) and my dear wife, Barbara.

Na
Review №18

Efficient, knowledgable, reasonable pricing, family owned business, friendly and welcoming environment. Looking forward to going there again in the future.

He
Review №19

I had work/repairs done on 2 rings and they did a fantastic job. They got the size perfect, the rework turned out beautiful and they cleaned and polished the rings to a dazzling shine. In addition they checked another ring I had for no extra charge. Their prices are fair and we will be going back for all our future jewelry needs.

Ke
Review №20

Cant Express how grateful I am of them. I came in last minute needing a ring resized and they had it done in under a day. Super friendly staff and great workmanship

St
Review №21

Carlson Brothers has the most beautiful Ellensburg Blue jewelry I have seen. Extremely friendly and knowledgeable jewelers. They even fixed my diamond ring for no charge. Their custom jewelry is amazing. I highly recommend.

La
Review №22

Family owned for generations. Fair prices. Very knowledgeable staff. Professional and honest. They will custom design to your desires and match to your style. Highly recommended.

Ma
Review №23

Friendly and very knowledgeable.

Ce
Review №24

Everything about there service was professional and detailed about what I wanted done to my ring.Fred captured my vision to the T and never once treated my over the top idea as if they were unattainable.my wedding band is a massive legendary piece.i could not be more overjoyed and happy with the way it came out.I am beyond thankful with the amount of effort and quality of craftsmanship that Carlson Brothers put to make my dream ring a reality.

jo
Review №25

Fred was great. Got nice chain for good deal. They set my watch and fixed a bend.Nice place to go.

An
Review №26

The Best! Over the years I have taken several family items here for repair or to be re-worked. The prices are fair, and the staff are professional, knowledgeable, and honest. I had a shank repaired, and when the weld gave after less than a year, they held true to guarantee and fixed it again, no hassle. A great experience!

Re
Review №27

I needed the prongs on my wedding ring redone. Work was amazing! Staff was amazing! They even wrapped it up so I can put it under my Christmas tree! Christmas present to myself!

Je
Review №28

My experiences each and every time were very educational. When leaving I felt more knowledgeable on a particular piece I might bring in. I would like to tell them thank you very much to take out of there day to physicaly show me hands on and help me understand

Me
Review №29

Great service and these people do a beautiful job at whatever they do. Also very reasonable and theyll tell you the truth about repairs. They also work promptly fulfilling their promises.

Ke
Review №30

Have known the Carlsons all my life. There are no more honest people anywhere! They are professional and artistic. I am stopped all the time and asked about my jewelry. The best place to get one if a kind items made.

Da
Review №31

Always an excellent experience. Friendly & knowledgeable!

Sh
Review №32

These people are the best its a family-owned business I trusted my two and a half carat diamond to these people I wouldnt have trusted it to anyone else very professional they took before and after pictures of my diamond I felt very safe and secure they have now turned my trust and my business I tell other people about how great they are all the time.

Be
Review №33

If you want quality, knowledge, and true craftsmanship, this is the place to come. They have been open for over 60 or more years for a reason. Awesome place great people.

Br
Review №34

First off, she said yes! Alright, heres the deal, I was looking for an Ellensburg Blue Agate engagement ring. My (now) fiance was born there and has always wanted a Blue on her wedding ring. One search brought me to these folks, and the final product was simply fantastic. Its not an easy stone to use on such a ring, and I was nervous because I had very little luck in looking for examples to go off of. Fred knew exactly what I wanted and they produced a beautiful ring that she and I get to look at every day. I just cant say enough about the experience from my initial visit to looking at the wax model to final product. If youre looking for custom jewelry you cannot miss with Carlson Brothers. Customer-driven experience 100%. I could not be more pleased with my experience or my purchase. 1000 thank yous!

al
Review №35

Great store. My family has been going here for well over 50yrs. Very knowledgeable about the rings.

Ki
Review №36

Always great quality of service and craftsmanship of the products offered. Agood experience every time.

Ch
Review №37

Honest and always providing excellent service.

Mi
Review №38

Nice small business feel, very helpful staff, decent selection. The owners are rock hounds and have an eye for beautiful gems. There is a large display of Ellensburg blue agates that they found and set, as well as some beautiful Ellensburg blues that are display only. This spot is a gem itself.

Ba
Review №39

Family business and reputable. Lots of pretties in the jewelry cases. Love this store!

Le
Review №40

The best people on the planet! Honest, caring, knowledgeable and with amazing design and engraving skills!

Kr
Review №41

Fantastic service from a locally owned jewelry store. Had a repair done here that turned out great and had a custom ring designed that we just cant get enough of.

Pe
Review №42

Go to Calsons on 38th and Pacific...tacoma

An
Review №43

They do custom jewelry work, family owned third generation, personal &friendly service!!

Ja
Review №44

Best family owned business around!!

Ch
Review №45

Local business...Family ran...artist in house...I showed up to get some repairs made...ended up designing a bracelet and recieving some minor repairs for free...I dont see myself going to the mall ever again!

Br
Review №46

Awesome place

Je
Review №47

I went to this business to have a ring sized I bought on eBay. When I entered the store and went to the counter and explained what I wanted the man behind the counter was snooty and looked at me like I was diseased . He took the ring from me and took it over to his magnifing equipment,looked at it then came back and told me it was not possible to size it due to the setting. He claimed no jeweler could size it without destroying the setting and risking the stones falling out since they were already loose and wiggling around . HE was very condescending and acted like my piece of jewelry was absolutely garbage . After I left I took it to another store and the man told me the reason the stones were loose is because it had been sized down . and sizing it back up would tighten the stones back to where they should be . He did size it and it is perfectly fine and didnt fall apart . in my opinion these people have very little experience with anything thats not a simple prong setting and need to learn how to repaor newer styles . Also not being a jerks would be nice too .

J.
Review №48

Very nice work, friendly and knowledgeable. Once of the few places that still does all their work on location. Will use next time I need a repair!

Ma
Review №49

This is a local treasure! The owners are 100% amazing and helpful!

St
Review №50

Great customer service, knowledgeable. Thanks Fred for taking time helping Vicki.

Ga
Review №51

Very unique custom made jewelry.

Tr
Review №52

Sometimes its not about the money you make but the service you provide... excellent service on a repair that another local jeweler turned down (milllers). I will come back again!

FO
Review №53

Always fast, professional service. Theyve been in the community for decades.

Fo
Review №54

I bought a new chain that was broke the guy fixed it for me for free really top-notch service there did not charge me to fix my necklace

sh
Review №55

Such nice people trustworthy and family owned

Mo
Review №56

This place is really good!

Ri
Review №57

Great service!

Li
Review №58

Best place in tacoma

Information
12 Photos
58 Comments
4.9 Rating
  • Address:861 S 38th St, Tacoma, WA 98418, United States
  • Site:http://carlson-jewelry.com/
  • Phone:+1 253-472-9232
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Watch repair service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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