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A & E Automotive Repair & Parts
3201 S Tacoma Way, Tacoma, WA 98409, United States
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A & E Automotive Repair & Parts

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Ho
Review №1

I had a fix that needed to happen quickly. They were able to rush order the parts to be delivered in 30 min and I was on the road an hour later. Fast, professional service, friendly staff. 5* service and speed. Definitely recommend. Thank you A&E team! You saved my day!

Mi
Review №2

Had a water pump sieze and break a belt. Good price and great work same day service. Thank you! Great family owned trustworthy mechanic shop!

Ev
Review №3

They serviced My 15 year old Mini Cooper. Very efficient and advised me about work that may be needed in the future. It is a family owned business and very friendly staff. Their total bill was reasonable and within the price range that I expected.

Ma
Review №4

They go above and beyond! And have done it again. I cant say enough about the service that is provided here, they really take care of you and your car.

Br
Review №5

Great family business with very honest people that work fast! Would recommend to anyone.

cl
Review №6

Went there for a pre buyers inspection, on went date on 03/16/2021. Upon completion, the mechanic assured me the vehicle was in great condition. He mentioned the only Thing he would recommend is I have the car serviced for oil change, and coolant flush, and sparks plugs, he stated which is common on cars with similar miles. He also recommended I replace the brakes. Front brake where at 40 percent. And rear brakes where about 10 percent. Based off the recommendations from this mechanic shop, I had the oil change and flush done with the dealership in which I was buying the vehicle. And I brought the vehicle back a day later to have rear brakes replaced at this shop location, as the shop advised. The shop completed the brakes, I also asked if they could check the fluids (coolant/oil), and make sure everything was Changes according. They assured the dealership did change the fluids, and assured me everything was ok with the car. I relied on what I thought was the expert / experience of a mechanic shop before proceeding with the purchase, because up Until this point I hadn’t bought the car yet. I was waiting to buy until the vehicle was cleared by certified mechanic. A couple days after the purchase, I noticed car over heating, and draining coolant, which auto zone scan tool diagnostic as a faulty thermostat. When I went to this shop for this issue, i Was advised by the machine the car had a blown had gasket. I Was charged for another inspection, and they didn’t even complete the work and change the thermostat like I asked. I wasn’t going to pay for a head gasket lol. And all, The car didn’t have a blown a head gasket. Thermostat was fixed by a different mechanic auto repair shop. Car works like charm. Just out 300.00 to be told false information by these guys. That’s Like going to doctor for a common cold 🥶 and being told it’s cancer smh. Lol, just to find out you don’t have cancer smh. Very misleading practices. Shady way to do business. Definitely won’t be back. Consumers beware!

An
Review №7

My family and I have been using A&E for all of our automotive service and repair needs for many years. Anything from oil changes to major repairs, A&E is the shop I always call and refer friends to. They are honest, professional, and provide excellent quality work at an exceptional value. 10/10.

Ch
Review №8

This has been a great shop to work with.We are five years and three vehicles into A&E. Very happy.

Ju
Review №9

Best car repair place Ive ever been to. Not only was the repair faster than expected but the added bonus was that it was cheaper than expected. Most definitely my place for car repair from now on. Plus the people are super nice.

V
Review №10

Work was done on time but salesman who arranged the repair got the city we were coming from wrong twice. Almost had to reschedule but at last minute, they were able to work is in. It was a long drive from Forks. Wish the dealership could have arranged to have the work done closer to Forks.

Re
Review №11

It was my first time working with A & E Automotive Repair and I was impressed by their level of care and attention to detail. They even stayed open a little late for me so I could pick up my car. Would highly recommend.

Cu
Review №12

Rick and Lisa are professional, yet personable. Familys been a patron for a long time, and this wont be changing any time soon.

Ha
Review №13

It isnt often now a days that you find a repair shop that you can trust to have your best interest 100% without any worry.The staff are such a delight to deal with & treat your vehicle as their own. Nothing but the best quality parts as well as detailed & thoughtful work put into their jobs.I would definitely recommend them to anyone looking for a good quality shop to trust for years to come.

De
Review №14

Always great service.

Jo
Review №15

I needed my brake lights fixed, it wasnt a fuse. So I took in my Blazer and they fixed it up quick and had me on the road again! Fair priced. I will recommend them to friends and family. Thank you A&E automotive

Pa
Review №16

I went to this place for the first time with my old Dodge camper van. They took great steps in keeping me informed of what it needed and costs. The work was all done in a timely manner. I think they have a new regular customer. I like supporting the smaller local businesses. This is a very friendly shop. I would recommend them if you need some car or RV repair. Thanks folks for the knowledgeable and timely work.

Pa
Review №17

Great, quick service. Friendly and walked me through the report on my vehicle!

Ja
Review №18

Efficient great customer service.

ru
Review №19

Went in for maintenance and they handled my oil change extremely fast! Informed me of what I had to do for my vehicle to last longer and keep running smooth. Now I dont go anywhere else besides this place! Definitely visit and ask for Derek!

Cr
Review №20

They are always fair on their price and prompt on their service

Ba
Review №21

This place is wonderful! Customer service goals reach beyond the depths. They do a very good oil change and prices are reasonable. The gal at the front counter really rocks!

Vi
Review №22

Needed a quick look at my vehicle because I wasnt sure what was causing the shaking and noises. Derek spent a few minutes looking and shared exactly what the problem was! He was going on his lunch prior but decided to start repairs on my car instead. Now my car runs perfect and he checks in on me once a month to see how its running! Best shop in the Tacoma area!

Da
Review №23

Rick, Lisa and their crew are great. Been customers for years. Honest hardworking people.

Ju
Review №24

Family owned and wont beat around the Bush very honest and fair price

li
Review №25

Great place to bring your car for service!

La
Review №26

If you want something fixed and done correctly A and E is the place to be. They have been around a long time. A lot of the dealers ( New Cars Included) up and down South Tacoma Way bring their hard to diagnose problems to Rick. So if you have a broken shock that needs replaced or some repair that someone else has quoted you lots of $$$ to maybe fix. Dont gamble... Just take it to Rick and Company they will be thorough and fair. (p.s. I work for a large dealership and they do all my work on my personal cars) (12 months later) Just left A and E again. They did a front brake job on my wifes car. I was on limited time and had to wait. 1 hour in and out. They knew I was coming. The parts were already there. Thanks Rick and Lisa. Nobody does it like you guys do!

Ca
Review №27

I cant imagine taking my car anywhere else! Hard working people that understand you work hard for your money, they always charge me far less than anyone else in town quotes me and explain to me exactly whats going on with my vehicle in a way I understand. If you want a good deal and the work to be done right the first time then bring your car here!

Ri
Review №28

A&E went above and beyond to see that I got the service I needed at the price I was quoted. Fast, friendly service that make you feel like youve known them all your life. I will definitely become a regular.

Je
Review №29

Great service!!

Te
Review №30

Nice will never go no were else

Be
Review №31

Super honest people, good prices and friendly. Wouldn’t want to take my car anywhere else.

Be
Review №32

This place is too expensive and doesnt know how to treat their customers . I paid for a diagnostic test and they made me buy the part I needed. I took my car to them because it wouldnt start. They said if I get a new battery it will start. After I got a new battery it wouldnt start. Dont trust these guys and they wanted to charge me $1100 just for spark plugs and coils. I wouldnt go here if it was the last place in Tacoma.

Jo
Review №33

Had some work done on my car by these guys In January got a check engine light, relating to what had been fixed previously took it back and what was causing and error they fixed it and I was out the door in no time and wasnt even charged for the diagnostics or repair they did, I am now a customer for life keep up the honest and great work guys.

Sh
Review №34

Honest and very helpful will recommend to all my friends

Jo
Review №35

Exceptional customer service!

M
Review №36

Honest assessments of car problems, reasonable prices and knowledgeable mechanics. I always take my car here for anything I cant do myself.

Li
Review №37

Great service every time!

Wi
Review №38

They really do care about their work

Ri
Review №39

Great place great service

Ec
Review №40

Great family owned business!!

Am
Review №41

Awesome honest people!!!!!

Ji
Review №42

Excellent service i have been a customer for 20 years A&E is the only place id go to get repairs & maintenance or even just a vehicle symptom Q very friendly atmosphere simply pleasant i thank A&E for being there thank thank you

Information
45 Photos
42 Comments
4.8 Rating
  • Address:3201 S Tacoma Way, Tacoma, WA 98409, United States
  • Phone:+1 253-472-3039
Categories
  • Auto repair shop
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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