Service is always excellent. I was greeted with a nice smile by Victor. Brandon is very professional. He discussed what needs to be done in detail and the price. Sending me text and email to let me know when my vehicle will be ready is big help for me especially I have a very busy schedule. Steve did a great job sending me a video of what was done and inspection under the car and the hood. I have peace of mind that my vehicle is in good condition. Thank you for the loaner.

Took our 435i after a different mechanic jacked up the passenger seat. They were very fair and always kept us updated, I guess you get what you pay for when other people who dont actually know how to work on a BMW try to fix it. Shane, our service manager, was really good about letting us know what was going on. Thanks so much for getting our car back.

Weve had a truly wonderful experience learning about and purchasing our Mini Cooper at BMW Northwest. Mike Eastey is a great advisor, knowledgeable and passionate about Mini, he listens to you attentively, answers your questions patiently, explains all details thoroughly, offering his help before, during, and after the purchase. At no point of the process did we feel pressured or rushed into buying. Talking with Mike feels like chatting with a close friend who wants you to know all pros and cons, so you can get whats best and wont get in trouble. We wholeheartedly recommend Mike to anyone interested in a Mini!

I have had nothing but excellent service from BMW Northwest! Our regular dealership is Crevier BMW in Orange County, CA, but we bring the X5 up for summer annually. Top offs on oil? No problem. Add a trailer hitch for towing? No problem! loaner provided and excellent service. Demonstrated the hitch without asking. Good communication from Austin the entire time and the whole team seems customer focused and seem to communicate well with each other. ⭐️⭐️⭐️⭐️⭐️

The entire sales process was extremely efficient. We custom ordered our vehicle, and our salesrep Rick was great about frequent communication while we waited for the build to finish. When we showed up to take delivery, Rick and the rest of the team were great about spending time showing us all the details on how to operate all the bells and whistles available on our Hybrid X5. We typically replace our vehicles every 4 years...BMW Northwest will definitely get our business again!

I was on a cross country road trip when my vehicle would not start reliably. Shane got me in and with my circumstances worked promptly with me to get what work was a priority performed as quickly as he could. Shane also went over with me the other work that should be performed or prepared for thoroughly. If you ever are looking to try out another dealership or service center because you feel like the one you are currently at is giving low quality service or being pushy about repairs I would recommend North West BMW as a well needed upgrade. I unfortunately do not live nearby or they would have my continued service. 7/5 stars if that was an option.

Bmw northwest is an excellent dealership. I took my car in after hitting a battery someone lost in front of me. It lodged under my car and did damage. Shane is a very good service rep and took care of everything to get my car fixed.

Dave was excellent at understanding what I wanted done and making it happen while also being helpful and courteous. Really relatable as well. Service was done above the standard of most dealerships of this area. Can’t recommend enough.

BMW Northwest has always been great. We have had 5 cars and each time they treat us as family. This was my first time working with Austin, and he was very pleasant and great to work with. Great job!!!

C C Northwest did fine work on my car Moses keep us up to date on what was going on with the car. It was a very good experience I would recommend them to any Mini owner for the place to have your Mini fixed. Great job Thank you C C Northwest

Actually had a pleasant experience (first time) buying a new vehicle at BMW Northwest. Our sales person, Rick Lewis, was a no pressure knowledgeable professional. If you want a BMW, I would highly recommend BMW Northwest.

Very good experience getting my car serviced for a recall. I had them look at a MIL light on my dash. They found and fixed that and did a safety review on the car and sent me a short video on what they did and found.Rich the service manager kept me informed while I was waiting, both with text messages and face to face. They have a comfortable waiting area with snacks and drinks.My only complaint is that they send too many reminders of the upcoming appointment. Two or three would suffice, any more than that is annoying.

Andrew was awesome! I recently moved to the state and Andrew, not only took very good care of my service needs, but also recommended the most appropriate tires for my BMW in this northwest terrain and wet environment. I plan to visit for all my service needs!

I did the first year maintenance here. The service is great and quick (a little more than one hour). Brandon explains the details before and after, and very helpful!

I took my vehicle to a couple of garages for service previously to coming in to BMW northwest and I really just should have saved myself the trouble in the first place. The staff is professional and extremely efficient. Im very happy with the experience in general, and the guaranteed service provides me with a peace of mind I didnt have through other service departments. I plan on returning for future services.

We were so impressed with BMW Northwest. We were visiting the area and had an issue with our car. They were able to accommodate us, get us a loaner and worked hard to get our car repaired as quickly as possible. Our rep, David, kept in touch with us and was absolutely excellent. Thank you to the BMW Northwest team!

Andrew went above and beyond to help me with my car. He was patient and kind when teaching me about aspects about my car I didn’t understand. He got estimates for tires that would provide a smoother ride for us on my x5. I can’t say enough about Andrew. Rarely do you encounter people that are as kind, timely, patient, helpful and understanding as Andrew. Andrew would be a great trainer for BMW. He exudes the A pitta me of customer service. Thank you!

I have been to the 3 BMW dealers in my area, Seattle and environs, and find that I am always treated fairly by the dealer farthest from my home. They always respond to my requests in locating a particular car and start off with reasonable pricing. They work on line or in person and don’t care how you access them. Service is competent and reasonable (for BMW standards). When we buy BMW we go to Northwest. Kevin is our sales person of choice but the ownership sets the standards.

After talking with the service manager. I never received the specific worksheet for my front end alignment he promised. I simply dont know if they did the four wheel alignment or not. Really disappointed in that. But they did a nice job replacing my fan motor. It works!!!

Have been here several times and always happy with my experience. People are nice, professional and provide all the details I want to know. Brandon, and the others in the past (I forgot their names) were all nice. The way they approach the problems and the suggestions they provide makes me believe they want to stay helpful and not to just sell. Pricing is reasonable compared to the others that I visited previously. I live far away but would rather come here for the services for my car.

Great service with a very kind staff. Rest assured your vehicle will be taken care of in a professional and timely fashion.

Excellent service for our warranty work. They sent me a video that day of the issue and had it complete quickly.

Great experience. The buying experience was the best that I’ve ever had. I was able to get the exact car that I wanted with no pressure or problems. Ron Hansen did a fantastic job. He answered all of my questions and kept me constantly updated on the status. I’d definitely buy from BMW Northwest again.

The service was very good. Outside of that it was a horrible experience. I built my 2021, 5 series from the ground up, hoping to get everything that I purchased in the different packages. When I went in to get the car one of the options that I purchased was not on the car. I was told that since the option had not been included in the build, BMW had discounted the car by a measly $100. The luxury seating package was wrong as well. The tires were also dirty, and the car had over 30 miles on it already. When I asked if the options that I ordered could be installed they said no. My salesperson said that I could walk away because someone else would buy the car. He didn’t seem to care at that point. They also did not care that I had been a loyal customer who’s purchased 6 brand new BMW’s from them in 11 years. I eventually gave up and purchased the car. I had been waiting on it for 4 months and didn’t want to wait any longer. I will definitely go with a different dealership for my next purchase. Very bad experience overall.

Weve purchased numerous vehicles from BMW NW and have them serviced there regularly. Recently I had a new Service Advisor as my regular Advisor has retired. Elizabeth is spectacular! She took great care or our beloved X5 and communicated every step along the way. Thank you Liz for making our experience fast and easy.

Outstanding experience with Mark R as he was professional, thorough and pleasant.The staff was awesome and knew the product well!

The most pleasant car buying experience ever. Our sales rep., Morgan, put us at ease, was knowledgeable and provided excellent customer service. The financing process was painless and the car geniuses made sure we were comfortable with every feature of our certified i3. We waked away feeling confident with our choice and the value we recieved. I will consider this dealership in the future and will recommend it to all my friends.

We were very happy with our service here--Shane at BMW Northwest was very efficient. They fit us in between other customers and we got our car back vacuumed and cleaned!

Had awesome experience. Love my new BMW. Ron my salesperson was excellent and knowledgeable to what I was asking and looking for. His assistant (BMW genius) was great as well, she walked me through all my new gadgets. Delivery was spot on and in a timely manner. Ron had amazing followup after the purchase which is extremely rare as to all my previous car buying experiences through other dealers. I see all of my purchasing and leasing through him in the future. I am BMW driver!

David is an outstanding representative of BMW Northwest. Very thorough, personable & professional. BMW NW always does a great job at a fair price. They look for ways to make the experience a cut above, such as the 3 for the price of 2 oil changes and the video & explanation of your vehicle’s condition.

Really good customer service, all employees on the floor were willing to help you, even if they didn’t start your paper work!!..Thanks guys!

Elisabeth From Northwest BMW Does a Great Job Always Fast Friendly and Takes Great Care of Her Customers Thank You For All You Do

I had a great experience at the Service Department. Every employee was courteous and helpful. My service advisor Dave Quinn was the best!!! I was able to get my car in for service right away, and they had my car ready when promised. It’s worth taking the drive from Olympia to go where I know I will get the best service for my BMW.

My experience was amazing! Morgan was so helpful and easy to work with, he went the extra mile for me. The entire staff was very friendly and caring. It was my best experience ever buying a car! I highly recommend BMW Northwest!

Very straightforward service reps. I liked the video showing what they found wrong with the car. Not cheap, but quality service.

Awesome service, every time I come here I feel my car is safe and taking care of well, nice people! the service advisor Jeff Stanford is nice and knowledgeable he will tell you straight what is a priority and needed to be done first, nice guy! This BMW location is prioritizing quality and an excellent service, I love it!…

Great experience. Everyone at BMW Northwest is friendly, knowledgeable, communicative, and efficient. I felt well informed through the process and didn’t face any of the unpleasant surprises that always seem to arise at other dealerships. I liked how they remove the haggling from several parts of the process and simply lead with competitive prices and great service. Special thanks to Rick for making the experience a great one.

Staff and service was amazing. They truly make you feel like you are apart of the BMW family with their customer service going above and beyond to help you the best that they can. I recommend everyone to this location if you are close to the Fife/Tacoma area.

The team was great! When I arrived, the car I was interested in was waiting right out front. Darren met me out front and got me underway for a test drive immediately. The process was fast and the crew there was great! Easiest vehicle purchase of my life.

I had a great experience as always!Brandon was super friendly and professional! He told me what additional services my car needed without making me feel pressure at all!The video explaining my car condition was awesome!They always go above and beyond!

Efficient and on time w friendly service and nice waiting room. Top notch.

Perfect communication. Everything was well inspected. We were given tips and advise for future maintenance. Easy appointment scheduling. Work is done on time as promised. The staff are very friendly and helpful from scheduling to service.

Rich was on time, thorough and personable. Great experience. I love being able to have a conversation with someone who genuinely loves his job and wants to give excellent customer experience. Thanks so much!

From drop off to pick up, the service was friendly & fast. The BMW team ensured safe overnight storage of my car, sent me a quick “getting started, any questions” message in the morning, consistent check in messages from Liz, efficient, fast repair with super positive & detailed video tour all courtesy of Steve, and an easy checkout that ended with a kind, non intrusive accompaniment to my clean/vacuumed car😊 my only criticism is, because I left my car for a recall repair that only took a couple hours, they would not provide me with a loaner for work 👎🏼

Great work and support! We were notified that repairs were completed a day earlier than expected. But it was 108 degrees outside that day and we would have to shuttle multiple vehicles to return the loaner early. (We were at a hotel, loaner was at our home garage and of course the serviced vehicle was at the dealership). BMW agreed we could keep the loaner, without the late fee, until the next day as originally planned. Thanks so much. Oh, and the car looks and runs great!

Great team found my car issues after not using for long time and battery was dead and lights wouldnt work.. They were able to find issue and that was under extended bmw warranty didnt know about saving money. Went way beyond.. Loved the video walk over under car

As always, customer service is top notch. I was greeted, had everything explained thoroughly and the work was done well. Thank you Austin for taking such good care of me and my 430i!

Had some electrical issues and the techs sorted it out. Service rep, Brandon, is easy to work with and kept me informed all alonf.

Long time BMW and BMW Northwest customer. Fabulous experience today as always. Great experience having my current car serviced, and bought a used car from the dealership as well, and this experience was fantastic as well. Well done BMW NW !

Morgan was super helpful and knowledgeable. He also narrowed down my search to the exact car and did it right away. Great service and great environment. All the people I interacted with actually seemed to like their job and super cordial. I had to wait awhile in paperwork but not their problem just a lot of activity going on when I was doing my transaction. A+++.

Mark R. is awesome to work with. He made my remote/virtual buying experience an amazing one. From the time I asked about the vehicle I was interested on, to helping with the vehicle shipment. The only thing left to do is the title/registration work and I hope is as painless as the sales buying experience! Thank you Mark for the awesome buying experience!

Hands down the best car buying experience I’ve ever had! We got exactly what we wanted with our new X7.Ron Hansen is so great to work with. He went out of his way to advise us on what to get and even more importantly, what not to get to save us money. Ron followed up every step of the way and continues to even after the sale.I would recommend BMW NW to anyone who wants an honest, hassle-free car buying experience. 5 stars all the way!!

Amazing facility, staff and service. Always friendly and ready to take care of every need. The service department is thorough about letting me know of any major and minor issues. The ladies at the Genius Bar are amazing as well, Annie was able to answer my questions quickly, I always learn new things about my car hanging out with her for a few minutes. Snack bar always has coffee, tea and goodies on deck. Owner is a cool dude as well. Highly recommend!

Ron Hansen is one of the most and caring salesman I have ever met. He didnt try to sell me my car, but instead facilitated the possibility of my purchase. The staff members were helpful and caringIt was a great experience. Thanks Ron and thanks BMW Northwest.

PLEASE GO HERE FOR ALL YOUR BMW NEEDS!!! BMW Northwest is everything you want in a dealership- efficient, friendly, patient, and respectful. The staff from every department do a fantastic job in representing what BMW is all about which is being ahead of the ball every step of the process. To specifically speak about Jerry, who sold me my car, what a breath of fresh air to be treated with honesty and integrity. Every question was answered with confidence and all my worries disappeared when I understood that the people at BMW Northwest are there to do transparent business. Thank you BMW Northwest! I found the dealership that will be taking care of me for a long time!

An amazing experience and excellent service. David made sure I was taken care of and updated me through the entire process. He’s the best in the business. Everyone I know with a BMW I’m telling them to call David if they need anything!

After receiving less than desirable customer service at another BMW dealer closer to home I decided to try BMW NW. They got me in, had a very nice loaner even though I did not buy my car there, and I had a great service advisor who helped me out. Great to deal with a locally owned company that still believes in good customer service!

I was introduced to Brandon Barlow who gave me exceptional service! Brandons very kind informational and patient with me and the concerns I had about my car he even helped me save a few bucks! BMW youll be seeing me again!! Thanks for your time Brandon!

BMW Northwest Service Department demonstrated top notch customer service during my recent scheduled service. Austin did a great job explaining the service that was due and kept me informed of my car’s status throughout the day. I highly recommend BMW Northwest Service Department for any future BMW service needs.

Great experience! Morgan was really helpful and made the entire process go smoothly even though it took me forever to make up my mind. There was no pressure, and I am so happy with my X3!

Andrew Cushman was my service advisor. Good Job Andrew. He was very nice and asked all the questions and was very attentive when I was letting him know everything going on with my vehicle. He called with the updates and helped with whatever else I needed. Had some issues when it came to payment, Andrew walked up and was waiting with me to hear all the issues and worked things out. Make sure you get Andrew as your service advisor. Great, Great customer service FOR SURE!!!!

Morgan Theaters Is personable, professional, helpful, and friendly. He made purchasing a vehicle at BMW north west easy. There was no pressure which made it easier to consider our options without stress. We knew exactly what we wanted and how much we were willing to pay. As far as I can tell all of the vehicles on their lot are above the standards of most car lots I have visited in the past month.I was satisfied for the most part with one exception. I wasn’t interested in sitting in the office all day so my first offer was very reasonable. $430 below asking price. I wasn’t expecting a counter offer but the sales manager asked for $200 more, ($10k.)I didn’t want to be as petty or greedy So I agreed.So If you’re looking for good sales experience, a great car Inventory, a professional staff, and “a sliver of a deal...”

I have been with BMW Northwest and had purchaced three vehicles since 2016 and have nothing but praise with the employees Ive dealt with. To name a few: from the sales department, thank you Ron Hansen and Annie Arnhold and those who are no longer there; from the service department, thank you Austin Lautenslager. Although Ive received excellent service from the above mentioned, I am dissatisfied the results were disappointing which they had no control over. Im disappointed that the service department was not able to fix the issues with my 2019 BMWi 850 convertible due to parts being not available. Having to wait close to four months for parts is unexcusable for a well know company throughout the world. At the moment I am waiting for the arrival of a new 2022 M850i convertible and hoping to have a more pleasant experience.

Elizabeth was AWESOME!! Very professional, very helpful, and patient- GREAT personality and great at customer service/relations. My vehicle qualified for N63 and Elizabeth was great at communicating with me about the situation, and getting me updates. She was also very helpful in conveying to me the proper information that I needed to provide for BMW NA. Elizabeth made the process easy and efficient. I have had vehicles in for service at Mercedes dealerships, Maserati dealerships, etc and Elizabeth blows them all away making my experience with BMW NW by far the best franchise store service experience I have ever had!! I would recommend Elizabeth and BMW NW to anyone needing anything done with their BMW.

Purchased my X7 M50i and had the best experience. Kevin was fantastic and made the whole transaction so smooth and easy. Great communication and professionalism. We had such a great experience that we came back a week later and my husband purchased his M4 Competition. Both experiences were amazing.

Didn’t have much time because I was relocating from AZ back to WA so I did everything online and it has been the easiest car purchase ever! Jimmy was awesome and was very personable, didn’t try to push me to buy anything. He was also very responsive and answered a lot of my questions quickly via email.Since we did everything online, I literally just walked in, signed my papers, they provided a little quick course on the car features for me and connected my phone to it then I was out in probably an hour. I would highly recommend Jimmy and BMW Northwest if you’re looking to purchase a BMW! 👍🏽

Tony was professional and helped me get the car I wanted. He made the process easy and less frustrating. He gave me a wide range of options to choose from and explained each and every step of the way. He was patient and so caring. I recommend him for anyone looking forward to get their new car. His awesome.

Jeff and the service department at BMW did an outstanding job with my car. They worked me in much faster than anticipated. Truly premium customer service.

Everybody here is awesome. They make sure I have the same advisor every time, Jeff, who is always so helpful and very communicative. And the loaner car program is extremely convenient! I refuse to take my BMW anywhere else.

Let me start by saying, what began as just a test drive ended in a sale! The best thing about it all? The No pressure sales approach by Alan! It felt like friend was just showing me his favorite toys! Alan went above and beyond to ensure I was happy with everything and DID NOT try to upsell anything that was of no use to me personally in fact he outright informed me how specific options would be useless to me. That’s what I call honesty!!! . He was well informed of all the various models and available features and he helped me pick out the best I options for my situation.So far I have received excellent follow up assistance and a dedicated line to address and questions. The whole team was friendly and patient and I couldn’t be more grateful. Well done guys

Always a great experience. Car was ready as promised with a detailed printout of what services were performed. Very professional and courteous.

Kevin is excellent! He respects my ultimate position and tries to make it work without throwing any sales pitches. He is genuine and I highly recommend for anyone who’s thinking about buying/leasing a BMW to go through Kevin.

This is the most excellent service I’ve ever received. Thank you Andrew Cushman for your service and always taking care of my vehicle. I can’t forget to thank all of the mechanics for there outstanding service. 100 out of 5 stars from me. So sad I’m leaving. I 100% recommend BMW Northwest fife, if you are in this area.

From start to finish, it was one of the best customer attention and service experiences I’ve had. They reflect the BMW name and reputation perfectly. Thank you Jeff!

Helpful on the phone in being able to order tiny but important parts for my vintage BMW. Arrived and didnt feel especially welcomed but everyone has an off day. Hard to be cheerful wearing a COVID mask, after all.Anyway, also got a nifty license ate from for my modern BMW. Very happy with the purchases, speedy service. Dealership is clean, organized and well stocked. Easy access from the freeway.

Dave Quinn has been the best service advisor Ive had so far and Ive had four of them. I told Dave I wanted my car in Tip-Top shape and he provided that service undoubtedly. Dave listened to my concerns about my 2012 - 1 series and kept the me informed along the way. We were talking so much I almost considered him as one of my friends! To David Quinn and his crew, BMW Fife is the best!

Larry was an awesome client advisor!!He found the perfect SUV for our family’s needs.Very professional and informative with no pressure.Very impressed with everyone!

Thanks Jerry for buying a new car experience as stress free as possible. Much appreciated and will return for services.

Austin was super helpful and made sure I received top service. However, 4 star for receiving my BMW with less than adequate cleanliness. I am detail oriented perhaps thats too much to expect from my side. Overall i was satisfied with the professionalism.

Recently, I have bought BMW series 2 at BWM Northwest. They treated me really nice. They replaced a defect windshield wiper w/ no question ask, washed and vacuumed my car at the end. I came back a few weeks later for a new license plate. They gave me a list of free gift as complement of some kind. Anyways, I picked the blanket with BMW logo. I really like how they treat their customers. I really like it there. I went back a few times for key chains, hats, cleaning products, etc. Definitely would buy more cars from them in the future.

My experience in purchasing a BMW SUV from BMW Northwest was excellent. The deal was amicable and fair. My salesperson, Kevin, was very knowledgeable about the vehicle, incentives, financing, and licensing. For me it was a little bit further than other dealers, however, well worth it.

Worked with David today for oil change and brake service. First time here today and out of the 3 major bmw service centers around I prefer to keep my business here moving forward. Great communication, easy process shorter than estimated wait time. Definitely suggest this place for any new or tenured BMW owner.

Brandon sent a video to show the condition of the car and described areas that are fine or those that will need attention in the near future. Couldnt ask for more, plus snacks for hubby in the waiting area!

Brandon was amazing to help me get my car ready before Monday and I really appreciate his efforts. i will mention I did specifically ask to have my doors cleaned all the way in detailing but they really did miss out the main thing I asked for. But overall love the work

Right on time, courteous, knowledgeable, full transparency with video of inspection. Couldnt ask for more! Shane is super to work with, clear and on top of it all. Great service! Always feel like my baby is in the best of hands at BMW Northwest.

My service advisor is awesome!! Liz goes above and beyond to take the pain of paying for repairs away! She is very thorough with her explanations and thoughtful with my real life events that might cause me to run late or need a loaner vehicle while my car is in the shop. I would also like to throw in that Shane is great also. I have worked with him in the past. We have several cars and they all like to visit their mechanics from time to time.

Totally and completely professional staff. Service was performed as prescribed with attention to detail. David is the foundation of the Service Department and should be recognized as soon as possible

First scheduled service. Had a couple odd items but both were fixed by BMW. David kept me up to date the whole way. Excellent service.

Excellent experience! Tony worked hard for us, and left us feeling like he was on our side. He never pressured, and answered every question efficiently and patiently! He is knowledgeable about the cars and features as well. The BMW team made the purchase easy and enjoyable. Thank you for helping us!

Rick was such a pleasure to deal with- was responsive, helpful, and importantly, straightforward. He made the purchase process swift and enjoyable, which was refreshing! The rest of the team was also very kind, such great service. Thank you Rick and team!

Great experience. Brandon was great, took care of all the issues the car had. Definitely recommend BMW Northwest!

Excellent buying experience from beginning to end. Mark and Susan were very professional and efficient. Very quick purchase transaction.

Very friendly staff. The young man who greeted me in the service entry lane and attended to my car; the gentlemen working the parts counter who retrieved the merchandise I ordered ahead of time and gave me some tips for performing paint touch-up; the tech who performed the walk-around/under inspection of my vehicle on the lift (on video streamed online and linked to me via text while I waited--very cool!); and perhaps most of all: my service advisor, Liz. She was polite, professional, knowledgeable, and made no attempt to pressure me on any unnecessary service. Shes also a true BMW enthusiast, not just there to collect a paycheck, and it shows.I was very happy with my experience and fully intend to do business with BMW Northwest again.

Larry was an absolute professional through out the entire process of us purchasing our vehicle. He was a wealth of knowledge about not just the car we ended up purchasing, but also the automotive industry as a whole. It was an absolute pleasure getting to know Larry and working with him through the process. I would highly encourage anyone in the market for a vehicle to stop in and seek out Larry at BMW Northwest.

Great experience, overall. In particular, I worked with Darren, who sold me a late model Subaru Forester that’s in (what seems to be) fantastic condition. He was friendly and knowledgeable about what he sold me. He was also wasn’t pushy at all, and he helped me get a great deal. I was in and out in about an hour and a half.

I had an amazing experience buying my first car from a dealership thanks to Trevor and Kenneth. Trevor was so kind and provided detailed information throughout the whole process. There was absolutely no pressure or stress buying from this dealership. I definitely recommend checking this place out!

Place is great, staff are amazing and nice, keep in touch well, I get they are busy often and it takes time to look at a vehicle without rush and want to get it right the first time I highly recommend. My service advisor Jeff was Great. Detail was done nicely as well

David the service advisor was very accommodating and helpful!! This was my first time at BMW Northwest and I WILL be returning for future service.They were able to answer all my questions and concerns. They were able to diagnose a problem I was experiencing but could not re create (O2 sensors) & during my vehicle inspection they noted some problems I was not aware of. As a first time client I’d say I’m more than happy and they did an awesome job.

Service was quick and excellent. My service advisor, Austin, communicating through each step and went above and beyond

Brandon had great customer service and went above and beyond to assist and recommend things for my vehicle’s well being. I will always use Brandon as my advisor and BMW Fife as myservice center . Thank you for everything!! 😁