This is a very pristine establishment. I came in Tuesday the 21st around 4:30, for a express detail. The car came out phenomenal I was surprised at how clean delta sonic can really make your car, it looked as if it was brand new. Also when the young man showed me the car he was extremely nice and professional I believe his name was Al. Overall the experience was amazing and I am definitely going to come again once needed, I highly recommend this location!

I went here a few days ago for the first time and I have nothing bad to say! I was greeted by a young girl named grace. She was amazing! She explained all my different options and was super helpful with everything. I ended up signing up to be a member of the unlimited plan and it is such a steal! It is only 19.99 a month for unlimited washes! It can’t get any better than that! Definitely recommend this car wash!

Great job. Missed a few places. Did right side of inside back hatch. Did not do left side. 😳 for the shape the sun was in they did a very good job.

I have been a Delta Sonic customer for several years. In the time I’ve used their services, I rarely have seen the kind of work-ethic and dedication to customer service that I saw the other day by Kyle at the DeWitt, Erie Blvd location. He paid close attention to my “areas of concern” and made a point of putting in a level of effort I rarely see by anyone in any field these days, let alone a service field like car care.It’s my philosophy that whatever job you do, be it running a company, managing a team, waiting tables, cleaning… it doesn’t matter, you should be able to go home being proud of the quality of your work. Kyle should be commended for embracing this to its fullest and I hope that the other folks on his team follow his great example.

First time ever visiting Delta Sonic for any of their vehicle services, I got a professional detail on my 18 Elantra. They did a really nice job inside and out, and the car smells fresh and minty clean upon pickup. I think the price is very reasonable for what they offer, I think my only small complaint is they didnt vacuum the trunk as stated in their online description, however its not a huge deal. Every team member I came across was happy, thanked me for coming in and offered prompt service. I would most likely come to Delta Sonic again for another detail!

Great job with interior cleaning. Specifically I think his name was Jeff M. did an awesome job with the cleaning. Definitely did not expect it to be that good. Thanks Delta Sonic and thanks Jeff. Truly made my day :) would def recommend Jeff for cleaning and recommend the car wash for exterior!

I love going here and getting my car washed. You honestly cant beat the unlimited $20 car wash. Especially during the winter with all that salt. Highly recommend. Sometimes the wait times are really long, because there are so many people waiting.

Worst business ever. Paid $150 for interior detailing and what they did was just a basic cleaning. Plus, they returned the truck with a major crack on the windshield which costs $250. Filed a claim (#495261) on March 6th. They said I’ll get a call in 5 business days. Two weeks later still nothing. I called them and the lady on the phone said she can’t find my file. It’s been almost two months. Stay away from this phony company.

I bought the unlimited super kiss package and love getting my car washed here! Kind staff and it’s honestly a great deal, especially in the spring months when everything is muddy. I also love giving washes here as gifts!

I was thrilled that the lines were finally short. It took 5 min to go through the car wash. It then took 1 HOUR just to get the 10 min interior cleaning. I sat in my truck for 20 min before line moved ahead 1 space. Another customer said it took almost 2 hours to get interior cleaned which included cleaning leather upholstery. I wont be going back to Dewitt. Ill try N. Syracuse next time.

I have to travel every week from Syracuse to Rochester and at this time of year the front of my car is littered with dead bugs.I love Delta Sonic because even with a basic wash, they pre-spray everything down and the drive thru does the rest! The result is a sparkly, bug free car!You have a few different options here for washes and if you like you can even get a towel dry. In my opinion, I wouldnt go anywhere else to wash my car.The line does move quickly, so even if you dont have a lot of time, you will have a sparkly clean car!

I honestly meant to leave this review months ago, but in the beginning of the pandemic, this was the only gas station I visited that was spraying off the gas pumps continuously. One time while I was pumping and in my car, I watched an employee immediately wipe it down after use on several pumps, then touched up other ones as well. Great job and thank you for caring about your customers

I pay the extra for tire shine and coatings for car wash. 50 percent of the time I recieve what I pay for. The other half of the time when I do recieve it, probably by accident. Sure I could get back in line, wait 20 more minutes and maybe get what they missed the first time. I pay for the convenience of the quick car wash but starting to change my mind. Almost think this could be a legal issue because Im sure Im not the only one, NOT getting what they pay for.

Just got the express 1 hour detail with the wax. I wanted to say that the employee that cleaned my car tonight did an incredible job! My car looks like a new car! Im very pleased, especially as a former employee :) Im not sure of his name, but my car was a 2019 white subaru crosstrek and I dropped it off around 6 and picked up at 7:30 tonight (April 24)! If you know who that employee is make sure to let them know they did an excellent job!

If it allowed me to put ZERO stars I absolutely would!! I went to delta sonic on Erie blvd on Saturday December 1, 2018. I purchased the interior cleaning package for $120. I dropped my car off at 1230pm and they told me it would be done in about 4 hours. I picked it up around 730pm after I got out of work and when I got there the manager told me “oh I didn’t even know there was a vehicle here for a cleaning” when I went to look at my car I noticed scratches all over the hood of my car and the paint is completely off !!!!! I have before pictures of my vehicle and I showed them to the manager and all they told me was we will look into it and get back to me within 5 business days. So today I call to get a follow up and I was told my claim was denied and that those scuffs and scratches were there prior to me bringing my car in and that they did not do it!! These people are liars and absolutely disgusting. I will be writing a letter to corporate and follow up everyday until this matter is resolved. I feel as if bc of my race that I was treated different and even the managers did not want to give me the time of day! I do not know how they run this place but I will not allow anyone to speak down to me like I am a piece of garbage!! The manager was trying to take all blame off delta and was not even trying to hear my situation out! Absolutely disgusting.

This is the second time I have gone there. I waited over an hour, just to clean my own cup holders before I left, no one was there to ask. Then I get home and fine that they didnt even touch the entire back of my car. Called four times, no answer.

Love 💕💕 getting my truck washed here great job everytime

I will not bring my car here again. Not at all worth the $60+ spent.

Bought their promotion of buy 2 get 1 free super kiss car washes. I was told there was no expiration and they were good forever. Went back after a few months and was told they had expired. They gave me the second car wash I had originally paid for, but I did not get the ticket for a follow up wash within 5 days you normally get. They also did not honor the free car wash.

If youre going to come up to a Customer with an attitude threatening to cancel their plan just do it then, because you didnt like that an employee previously gave me an unlimited sticker that I paid for and they never put it on the car. Then tell me to wait for a manager to remove it and they never bother to come talk to me, could have saved me the phone call to corperate to cancel.

Today I came through for my car wash and was very satisfied. Girl in booth was nice, people in store when I got gas after were friendly. & Bri toweled my car dry and asked if I enjoyed my visit today. I sure did. Thank u Delta Sonic

I am at Delta Sonic 3-4 times a week to get my car washed. Recently, I have had a young man named Oleg dry my car numerous times. He’s friendly, thorough and never misses a spot on my car. Works harder on drying than most. Thank you Oleg!

20.00 a month unlimited washes

Pd 186.00 for detail rugs still had mud back window wasn’t vacuumed and I have greasy fingerprints on ceiling and inner frame around windshield do not do this I could of saved money and done a better job canceling membership very dissatisfied and no it had new mats put in and driven right to garage for a surprise for me when I got home so no I did not speak to anyone since it was days later and no it wasn’t driven after detail he wanted it perfect for a gift it was dark outside when he picked it up

Great car wash get the 25 dollar unlimited package totally worth the price

My car was a disaster !! They cleaned it so well, I am so thrilled! Thank you for working so hard to make our cars beautiful inside and out :)

Delta Sonic fell a long way. My car NEVER gets clean after going through the wash here. The back? Forget it, doesnt even look like they touched it with anything - which doesnt even seem possible. The front is a mess too - cleanER - but dirty after exiting the wash nonetheless. I always get cheated out of tire dressing so I dont bother paying extra for that anymore. Not to mention the unbelievably long wait times at any normal hour of any day. They need to up the quality and build a bigger or separate facility nearby. Disaster

Delta Sonic, car wash, gas station and convenience store is very good, professional employees and quality service at a reasonable price.

Sorry for the low rating. You are services and staff are terrific. However, Fox News on giant screen in waiting area is wrong in so many ways.

Great value with the monthly car wash deal. Cheapest gas in the area.

Your staff represents you quite well. Tyrmaine was very courteous and seems to make his job a dance while buffing the car down. His personality is what any service organization needs. AND...he came in on a rainy Labor Day Holiday. Good man!The young lady at the reception booth was also quite personable and explained all the options to us. Great up-seller! we were there 2:50 pm on Labor day. Another great employee!Thanks for the great service.

My daughter’s car broke down in the car wash line on Friday night; she was understandably rattled and upset. Cory came out of the booth and helped her calm down while he directed the traffic around the vehicle. He stayed until dad and AAA arrived; he went above and beyond to make sure my daughter was okay. Can’t thank Cory and Delta Sonic enough for the assistance!!!

I frequently bring my car through the wash in the mornings, probably once or twice a week most weeks, and it always turns out great. I have never had a problem with the wash or the interior cleaning service (the few times I have brought my car through). Recently, I purchased a super interior and vinyl package and was amazed with the results. The boy who did the work, Gary, managed to get all of the dirt marks and scruffs out of the plastic and it looked great. As always, everyone on the staff was extremely kind and helpful, and it is for this reason that I have been a customer for over a year now. I love Delta Sonic and would recommend it to anyone looking for great service and a great car wash!!!

Clean inside and out. Unlimited plan is a good deal combined with the interior plan.

Yesterday, July 31, when I visited the car wash, the attendant insisted that I had canceled my plan, and needed to provide a credit card to sign up for a new plan. I told her this was not correct, but she continued to insist the former plan was canceled. The error was apparently caused by the attendant transposing my license plate number.I spoke with a manager, who insisted that I had canceled my plan, because it did not show any charges for April. The manager apparently wasn’t aware the car wash was closed in April due to the coronavirus, and no accounts were charged. I again insisted that my plan was not canceled, and I had used it last week. The manager persisted.After calling the corporate office this morning, I confirmed that the attendant and manager had assigned a new account to my credit card, and the old account was still active.The staff at this location are wholly incompetent. If you have an issue, call their corporate office.

Everyone here is very kid and helpful, and take great pride in their work. The interior cleaning department works especially hard to make sure you are always satisfied. The exterior team is always friendly and wants to please everyone. The managers and staff do a great job at this location.

Brought my car in today for wash and to have the wheel covers cleaned. Car looked great and they even got the brake dust off of my wheel covers. Ashley at the front had a pleasant attitude and a warm smile but was efficient and got ya through quickly. Remy did a wonderful job on the hand dry and the whole car looked great. He was such a sweetheart. Was even singing while he worked. Thank you Dayquann for the excellent service today. Great team !!! We will be back

It takes too long to get through it

I came here to wash the car interior and carpet on the afternoon of August 22. When I came to pick up the car, they hadnt completely cleaned my carpet. My carpet was wet, and they had put it in the truck, and the doors were still dirty. Further more, they lost one of my carpets. I asked if they could replace it for a new carpet since I just bought this car at May. They told me that they couldnt give me any protection, they just asked me to fill out a form and nobody here can give me a promise. If I were you, I would not come here to wash car.

I am at Delta Sonic almost every day so I know what to expect after a 10 minute interior clean. Once your car is ready an employee gives it another quick wipe down to make sure you are satisfied.. Today, my expectations were exceeded... the inside of my car looks phenomenal! The employee gave it the wipe down but then took extra time to get into cracks and places that can easily be missed. He did a great job.I asked and his name is Zeek. Thank you!

Great job detailing the interior of my truck. It was a mess, but they cleaned it to look showroom clean. Thanks

I went for the first time last week and was very satisfied with the service! Isaiah H was very kind and presented all of the options available without making me feel rushed through. A very good staff and a very clean car made my day. Will definitely return

Bad service .. i got the express denial $129.99 + 10.00 140.00 .... n didnt get my car clean n my rugs was still wetAnd my n tires n rims wasnt included in this package .... I will not be going back n I also will be calling corporate 🙃 😤 🙂

My favorite and by far the best Delta Sonic around! Super courteous and friendly. The managers in the detail shop: Brian, Alec, Leah and Trevor are fantastic!! I bring all my cars there and they always come out perfect!! Definitely 5 STARS!!

A week ago I had an issue with the results I got from my car wash and interior job. The owner responded to my review and took care of my car the next time. I appreciate the results of this second wash. Thank you for taking responsibility for the last results. In conclusion I recommend this location reasonable people and kind staff that will help you the best they can. The managers Bryan & Jose took great care of the situation.

Had an excellent experience with the detail shop. Leah and Cory were very helpful with suggesting what I should have done on Ford Explorer. When I got it back it was perfect compared to what it was when I took it on.Thanks guys

Over all very pleased with my unlimited plan, price of gas and friendliness of staff. Would have been a “5” but cars are too close together traveling through wash. If the car stops suddenly - as had happened to me, the chances of hitting the car is 100%. I realize Delta Sonic wants to get cars into the wash as quickly as possible but please, put some distance between cars.Would be great if one of your Syracuse locations offered auto services like oil changes.

Exterior cleaning is good but I always wait for the interior even if there is only one car in front of me they make me wait in my car 10 minutes for no reason. I hope one day they make interior cleaning more efficient. Because I really love the idea and I have unlimited interior and exterior membership.

The staff here always does a fantastic job! This morning I was blown-away by Madison’s explanation of the various options available for interior and exterior cleanings. She was professional, courtesy, worked quickly and genuinely seemed excited to be doing her job!

Zeke was in charge of my car while it went through its’ interior cleaning! Not only did he do an excellent job but he was meticulous and thorough, he was also professional and respectful. He did it all with a very positive attitude. That is why we do our business with 3 cars in Delta Sonic! Thank you.

Getting expensive relative to the quality of the job on the car washes. Also hope they will get back to doing basic interior cleaning soon.

Came for a wash the other day & had my car wiped by one of the regular girls I see at the Erie Blvd location all the time. She’s always smiling and has such a positive attitude, you can tell she genuinely cares about her job. She took the time to thoroughly ensure my front end and backs of my mirrors were bug-free after a huge road trip I was on last week. Thank you Brianna D!!!

Wanted to recognize Kyle. He was very thorough in drying my Honda on Saturday. It was obvious to me he took pride and satisfaction in doing it right. Definitely was not going through the motions........

Had my car cleaned inside with a basic interior, while they did do a nice job, I feel $22.00 is much too high a price for a basic interior, especially for a unlimited wash member. Should be 1/2 price for unlimited members w/o having to buy unlimited interior cleaningnice job cleaning

Thanks to Paris and staff for working so diligently on my car. I had the express detail done and although it was expensive the work that Paris did made it worth it. My car was spotless upon completion. Thanks again!

I did the Super Kiss ($16) car wash and I hadn’t washed my car in a while. After I came out the first time, David E. was the guy who towel-dried my car. He was very honest and told me that I should go through again because I still had bugs on my car, so they let me go through again for free. The second time I came out, David E. took the sponge at his station and manually scrubbed the bugs off the grill of my car. He went the extra mile to make sure my car came out clean! They were honest and friendly; I would definitely take my car here again!

I have no complaints. I come here 2-3 times a week. Anthony is one of my favorite ppl to detail my car. He’s been here a long time. Excellent work

I went to this car wash thinking that my vehicle was going to be shiny and clean, but they scratched the spoiler of my car and they were the ones that were drying my car, When finished washing. What a bad experience .

Came in for the first time today for an interior cleaning. My car was filthy to begin with, but after the cleaning looked great! Gary, the employee responsible for the work asked me very politely if I would review his work, and after such a great job I happily give him 5 stars! The staff in the convenience store was also very nice.

First let me just say that car detailing costs a nice chunk of money. It’s almost $240 after tax (not including tip yet) for professional interior and exterior detailing at Delta sonic, so I was expecting my car to be sparkling. Delta did an average cleaning job overall to be fair, BUT when I leave my car with you for 5 hours, i should not have to get there and then tell you to clean off the black tar spots you left on the exterior of my car. It doesn’t take much to get it off, some spray and wiping...and I should not have to tell you to vacuum parts of my car that were missed. I shouldn’t have to tell you to wipe off white waxing coat spots that looked like paint off my black running boards. I should be able to pick up my car, and drive away happily with a thorough detail, and not instruct you on how to properly finish detailing my car while I wait another 20 minutes...I will go elsewhere next time.

Have been coming to Delta Sonic for over a year, not sure what some of these reviews are saying about scratches to their vehicle.. Always pleased with my wash and I always inspect my car after, never have I noticed a scratch!

Waited over an hour and my car was barely cleaned. Mats were basically just wet down.

This delta sonic has a worker behind the counter that is very, very lazy.Shame on Delta Sonic keeping such a person. I go in there on a regular bases. Each time I in and he is there, I ask for help and all he can do is direct me as a consumer to do it myself. There was however, a lovely young lady who did step us and help me. All this other guy did was talk to another employee. Todays date is 3/8/19. I was just in the store at 3pm. The manager at Delta Sonic should be able to figure out who was working at that time.

All I can say is God blessed me with Delta Sonic. The car was and detailing is great for a disabled woman who cant do it anymore. Mensur was a joy to deal with. He was very polite, positive and courteous. He gets more than 5 stars from me. God bless him.

I have left sonic many times with bugs still covering my grill. David was the first to asked me if I had time to circle around for an additional wash. That was much appreciated! As we all go there to leave with a clean car.

I brought my truck in the other day because it was filthy and hadn’t been cleaned in a few months. I bought a wash and an interior cleaning and David took great care of my truck, paying close attention to detail. He even pulled it over to the side to wipe the bugs off of the front. Great job Delta Sonic!!

Had interior & and exterior done today. Super friendly greeting from Alejandro in the detailing dept! Nice to see friendly helpful people around. I love this place & continue coming in weekly as the unlimited plans are so affordable.

Leah B did a fantastic job on my car. I had residue all over the top of my car from driving under bridge construction runoff. Leah took the time and the hard work to get off every spot from my hood, windshield, sunroof, and roof of my RAV4. My car looks show room perfect!

On Tuesday I was in the delta sonic store and Alexandria was super friendly and answered a few of my questions I had about the washes. Bri asked me while I was pumping gas if I had a good experience and if anyone stood out to me & Alexandria was the first to pop in my mind. I’ve seen her in there a few times great service and smile!

Isaiah helped me and he recommended some great options to clean my cars interior. He was honest, genuine, and super helpful! My car is the cleanest it’s ever been and I received superb service. Thank you, Isaiah!

Not a bad place fuel prices are reasonable

Unlimited car washes for $20 a month. And discounted gas as a member

Came through the wash today and it was insanely packed. When I was finished and ready to dry off, a kind girl named Bri made conversation with the me the whole time she was drying my car. I had a great experience earlier this afternoon thank you Delta Sonic!

I went to the wipe down station and was greeted by Isaiah. He was so nice and made sure my car was perfect before sending me off. I love this location and definitely plan on going back.

Great experience here! Rent did a great job hand drying my car! Would definitely come back.

Great service from Bri yesterday. I called corporate last week to fix my unlimited plan and it still wasn’t taken care of. She updated my information for me now everything works great. She recognized me at the gas pump today and asked how my service was yesterday. Thank you!

A boy Trevor asked me about my visit yesterday. I said it was good. He thanked me and seemed to appreciate my business. I liked it.

Another friendly and thorough greeting here at Delta Sonic in Dewitt - thanks Isaiah! And good attention to detail by Hannah who wiped down the interior. Thanks for a great job, as always!

Nothing I love more than the fresh and clean car scent in the morning. That alone makes me come here over and over again. Love this place!!

Tyrmaine did a wonderful job. He took his time and made sure my car was taken care of. I would recommend him as manager for his seriousness and how professional he takes his job. KEEP UP THE GOOD WORK 😍

As a former car wash operator in Coatesville, PA, during the 1960s and 1970s, I greatly appreciate the manner in which Delta Sonic is equipped in these present days, and thus the excellent car wash I get every time I bring my two older cars there! Your staff is attractive, well-trained, and courteous! Every car wash is a quick, pleasurable, and well-done experience without the worry of possible car damage! Keep up the good work Delta Sonic! (See my former car wash below. I designed the building in 1965, and had state of the art Sherman equipment of that day, complete with pull-chain conveyor, steam whitewall washer, and guys in the middle with hand brushes and rain gear!)

I went in to delta sonic a few weeks ago and Josh and Alyssa were handing a very tough situation with an angry customer. They did an amazing job and were extremely professional. I love going in there, every is so friendly and helpful. They have the best staff ever.Review update: after leaving this review I went to Delta Sonic later that day with my corgi to get my husband’s car washed and detailed. While in the detail line I went to throw away my dogs empty puppuccino cup. She proceeded to lock me out of the car. Fortunately Alec was able to get the door open and unlocked, but this was after I apologized to everyone in line and tired to get her to step on the unlock button. Thank you Alex again for saving the day!

Im never disappointed when I get my car washed at Delta on Erie blvd in DeWitt. The team there always takes good care of my Honda!. Had the pleasure of speaking to Issiah he was very helpful!.

Great wash today & gas prices. Girl came around doing a survey while I pumped and asked if I was happy with my unlimited. I am definitely just is hit or miss if my bugs are 100% or like 75% gone.

I really like the affordable prices! I have the interior and exterior wash, and it helps to keep my car really clean.Each time I visit, the staff there are efficient and really friendly and they do a great job keeping my car clean.

Ive been washing my car in this place for several times starting in the spring, after nearly every wash Ive noticed scratches on my car and last one today, 3 of my 4 rims get scuffed. Just to warn everybody please dont go here if you dont want to have the same experience!! Please...

I’m an unlimited customer and have been having insane problems with it never reading anything at any location the last month. The girl in the middle booth Brianna finally looked into it for me by my credit card and found my plan and fixed it now I have no problems! Thank you Brianna for saving me anymore frustration and headaches whenever I come through now!!

Over 30 minutes waiting in the tag holder line for the 3rd time this week.Need a better system to accommodate this busy business.

I used to love coming to the Erie blvd location, but they haven’t been doing there job lately. Did not use window cleaner to clean my windows only a rag. Did not spray or wipe my dashboard down. Had to go tell a manager they didn’t take my mats out of my car and clean them. Only put 1 freshener clip in my car. I will go the extra mile to go to the North Syracuse or Camillus one for now on.

They did an amazing job detailing my car. The employee, Mensur, stayed after his shift to finish it up and to make sure it was ready for me. The car looks like new and I highly recommend them.

Scratched my car and after appealing the damage, wrote me a letter stating that this was not from them. Unacceptable!!!!

I go there once a week and lately once they dry my car off, they always use dirty rags on the windows and my windows are a mess when I leave there. I have to pull over and clean them myself. And yes this is winter, but after my car is dry the salt starts reappearing on the car. Quality of work has gone way down hill

Came here to get the inside of my car looking great. I was wrong. The vacuum job they did was as good as the one I can do at home with my little, portable car vacuum. Anywhere that requires you to reach to clean the windows wasnt touched. The back window was completely ignored. The service I paid for said windows would be cleaned inside and out and they didnt even do the outside. They didnt even bother to wipe off their chalk mark of the service I got. When going back, they didnt send a manager like I asked, they sent a kid to get the back window. I told him not to bother but he ignored me and I told him not to touch my car but he kept doing his thing. Finally I got a manager to come out and tell me the outside of my car isnt clean. Of course its not. Its raining. But I still want the outside of the windows polished like the ad said. Finally got my refund. Will not be going back. Do not recommend.

Michael D did an exceptional job and was very nice. Very good kid. Would recommend him to anyone

Remi, who dried my car, was thorough and very friendly. It was nice to see a smile even as he was standing outside in cold, misty weather.

I had a great experience in the detail shop today. I got the red carpet treatment from Josh and bri. they were pleasant, and a pleasure to do business with . great employees !

Erie Blvd in Syracuse, NY has got to be the slowest! This was introduced as a convenient, quick, quality carwash service years ago. Well today it seems to have taken on the prideful lets take our time.

Remy was very friendly and did a great job drying after the wash. I come to Delta Sonic at least once a week!

Always have good service. Friendly and willing to help anything I asked about. I have the unlimited exterior and interior, use both often, and will continue to for the future.

Took my car in for an interior detail. My first time having a detail done at Delta Sonic. When I arrived in the morning to drop off my car for the detail I went to the front counter to check in as I was instructed. It took over 20 minutes for a girl from the detail department to finally come out to get my information and take my car.I was told to expect the car to be done around 2pm. 2pm goes by and it is now 3:15pm. I decide to call and see what the status of my car is. The gentleman on the phone tells me my car has been done and I can come pick it up. Are there no courtesy calls to tell you when your car is done?The detail job was fine. A couple of spots neglected, but overall the interior is looking nice. I would be happy with the job if not for the ridiculous wait time and the lack of a courtesy call. Certainly not worth $120 for this experience. Will be looking elsewhere for future detailing services.