I recently leased a new CX-5 with Romano, and they have been by far the most helpful dealership I’ve ever worked with! The entire team is great! My sales rep who I was primarily working with was Cameron, and he was a joy to work with! Incredibly responsive, personable, and kind. I highly recommend. Thank you so much to Cameron and the Romano Mazda team!

I always receive exceptional care from the employees at Romano Mazda. I was so surprised when I received a call from Bryan for my 1 year follow up, not only because I cant believe its been a year, but also but also because he took the time to reach out to me just to make sure I am still satisfied with my Mazda CX30. No other dealership has ever taken the time to follow-up with me after I made a purchase. I still Love my Mazda and I will continue to refer everyone that I know that is looking for a new vehicle to Bryan, he is always a pleasure to speak with and he is always extremely helpful, he is simply the best!

Bought my son a used Mazda 6 from Romano. Bryan Piedmont was our sales person. Bryan was great. Easy to work with and made the buying experience stress free. Most importantly, my son loves the car!

Nima was absolutely fantastic to work with. I walked in expecting to just look around and he found me the perfect vehicle. The process was seamless and I always felt like I was in good hands and dealing with an absolute straight shooter. Would recommend anyone looking at a vehicle to stop by and see Nima he won’t steer you wrong at all.

Ben Meade has been a great sales representative to work with at this dealership. Hes very responsive and attentive to questions and needs, and the Mazda is a great product.

Very good product and price and service great experience thanks! 😊

I highly recommend Marivic she’s always good to work with and always willing to go above and beyond.

I leased my beautiful new Mazda with Mike 2 weeks ago. Working with Mike was a seamless experience from first entering the lot to driving away with my new car. He clearly loves his job which also contributed to the seamless experience. I cant recommend Mike and Romano Mazda highly enough!

Adam Cross is amazing, fun, extremely hard working, and the best sales person I have ever met. He is a positive force, I would recommend him to anyone, and I would absolutely buy from him again!

Have had a great time exploring our new Mazda CX-5. Our salesman, Ben was awesome. Took the time to answer and show us all the features on the car. Will be returning to Ben with our daughter to purchase a car soon.

Easy to deal withResponsible helpful FriendlyWorked hard to get me a miata although they are hard to get .The manager, Stephen, also was a pleasure to work with.Our salesman Ben as well as his manager made it smooth and pleasurable.Do not hesitate to work with them if a Mazda is what you are looking for!!

I purchased a new CX 30 from Mazda Romano and I was pleasantly surprised how well the transaction went.Marivic was the Sales Associate that I dealt with and she was a pleasure to deal with. She answered all my questions and concerns and she was professional, friendly and well informed.Sean was the finance manager was also a pleasure to work with. He answered all my questions and never once did I feel pressured.I highly recommend Romano Mazda to anyone looking for a stress free buying experience

Ben Meade is always pleasant ant jovial. All staff that I met were very helpful.

Love Romano Mazda! Always a pleasure to bring my vehicle in for routine maintenance because the folks in the service department are great! Alongside Salcido from Sales, he helped me purchase my second vehicle from Mazda. He always keeps it real and its nice to know I can count on him if I have any questions or concerns, especially over the last six years!

Our salesman, Bryan Piedmont, did a wonderful job getting a relatively rare CX5 Carbon Edition and putting together a great deal. The trade-in value given for our car was excellent. Bryan and staff were extremely efficient. We had to come from a distance and the paperwork was ready and we completed the transaction very quickly. Thank you very much!

This is the second car I have bought from Romano Mazda in the last year. Mike Salcido is our go-to guy; I highly recommend Mike! He made buying a car so easy and painless. We knew what we wanted and he got the job done! He was never pushy either! Thanks Mike :)

My boyfriend and I just bought a Mazda from Nimaat Romano Mazda and had an absolutely incredible experience. He was not pushy at all, but super honest and genuine. Honestly overall a 10/10 experience- would highly recommend! Thank you so much, Nima!

I had worked with Bryan on purchasing my CX-5 and he was very helpful with getting me exactly what I wanted! Even after the sale was complete, Bryan checked in and had thrown in a few ~extra~ accessories that made the car an even better purchase! He answered all of my stubborn questions and eased my anxious mind. Even though I gave Bryan quite the push back, he made sure to point out the fact that I had all of Romano on my side by highlighting the service programs that could come with my car. Seeing that Bryan could pull in all sides of the company into the initial conversation made me feel valued as a member for the upcoming years with my car. Along with that, he took my old, unreliable car on trade and gave me the best price that worked into the purchase of my new vehicle which was a HUGE relief. Running next to Bryan was Sean, the finance manager. He sat down with me and discussed finance options and pulled out of me anything to work in my favor. Taking the time to understand me and my situation was also relieving and made me feel more confident. Between Bryan and Sean (and me pretty new car), I am extremely pleased with my experience at Romano Mazda!

My wife and I came to Romano Mazda to lease our fourth Mazdas each.We were fortunate enough to meet Adam Cross who became our guide through the leasing process.We could not have been more pleased with the results. We each turned in a cx3 and leased 2021 cx30’s. The process was pleasant smooth and wrinkle free we would recommend Adam to anyone who needs a car ! Thanks

I recently purchased my fifth vehicle from this dealership. Honestly, I don’t believe I’d ever think to go anywhere else. I’ve worked with Mike S. each time and he always goes above and beyond. No games, no gimmicks. He’s honest, helpful, and does everything in his power to ensure your experience is top notch. I can’t speak highly enough about the team out there! Thanks for everything, guys!

Mike Salcido took excellent care of us as usual. We keep coming back to work with Mike because he is always so professional, knowledgeable and ensures every transaction is as smooth as possible. If your looking for a Mazda go talk to Mike.

Cameron Steppe did a wonderful job at assisting me find a new car! He also helped me and fiance find a new vehicle for her a few months ago, he was honest and helped us get her a 2017 cx5. Thank you Cameron! 😎

I had a great experience buying any 2018 Mazda CX-5 touring SUV through Romano Mazda on Erie Blvd. My car salesman Nima made the whole process wonderful for me especially the fact he made it fun finding a new car for myself and he was very straight forward n trustworthy through the whole process. He made the process easy from start to finish and came through on everything for me. The process was stress free and pleasant. Nima was so thorough and knowledgeable on everything especially meeting my needs for the right car for me. He was able to find me a vehicle that suited my needs and budget .Five star every step of the way - thank you again Nima.

As always, Nima made buying a vehicle from Romano Mazda an exceptionally wonderful experience. He treats us like royalty, is an incredibly responsive communicator, and there were no surprises. His exceptional service never ends with the sale either. He have purchased several cars over the last 8 years from him, and he is always available to assist when there is an issue. He cares for us as individuals, not simply customers! I can’t recommend him enough!

Bryan Piedmonte was easy to deal with and did all the legwork for me. Made the process stress-free!

Had a great experience at Romano Mazda. Came in on a Saturday and sat with a very nice and flexible salesman named Ben. They were able to offer me some great deals that other places did not. They made the process of buying a car very easy, and when I went back to pick up my car I had an awesome experience with the office manager Erika! She was very polite and made me feel well taken care of at Romano!!!

I bought my first Mazda from Cameron Steppe, who works in the sales department. Not only do I love my car, I was very impressed with Camerons knowledge of the vehicle I did purchase, as well as his willingness to do whatever it took to help me. Cameron was very attentive to my needs as a car buyer and was never too busy to answer any questions that I may have had. I will not hesitate to recommend Romano Mazda as a dealership and Cameron Steppe as a salesman to everyone that I know

R Mazda is different than the other R Dealerships. Under the leadership of Steven Abdel-Aziz, the team at R Mazda delivers a pleasant experience, driven more by customer satisfaction than bottom line. If you are in the market for a Mazda or need parts for your existing car, Steven and his team will take care of you.

Bryan made finding the right car such a seamless experience! Definitely recommend working with him

Marivic was wonderful and I absolutely love my new CX-30! She made the process quick and easy and I drove away happy.

I have been dealing with Romano Mazda for over 15 years and it has always been a pleasure. Mike Salcido has been my Salesman the entire time. He is always a pleasure to work with and gets me the best deal every time.

Just got the new carbon cx9 love it. Mike did a great job helping me with what I wanted in this car. This is my third car that I got through Mike. He is a great guy. So if you buy a car ask for Mike. Thanks again Mike for all your help. Loving my new car.

Had a great experience and am picking up my new Mazda next week

Theyve raised the price of one specific used vehicle multiple times, input the incorrect mileage on that same vehicle, and gave out test vehicles that had steering issues and dying batteries. Im specifically looking to buy a Mazda at the moment and testing their vehicles did not leave a great first impression.The problems the test vehicles had should have been addressed by their service department, and not left for the customer to diagnose and complain about.

Just bought a cx5 from Bryan Piedmont at Mazda. Bryan is very helpful and thoughtful. He located a model exactly how I wanted it.We bought a car from Bryan for our daughter in October and returned because of the great customer service from Bryan!He made buying a car easy.

ITS NOT FAIR! MARIVIC FLAHERTY the charming Super Sales woman from ROMANO MAZDA helped my wife find her perfect first car, a SUV automatic. She listened to what my wife needed and found her the right vehicle. Marivic took care of all the paperwork and delivery to our driveway was flawless.Knowledgeable and efficient.Marivic has theX FACTOR in satisfying the needs of a car buyer..The wife is very very happy. Thank you, C. Manning

I just bought my 5th Mazda from Romano and Nima has been the good soul to help me with every purchase I have made there. I wouldnt think of buying a car from anywhere else. I love that there is no pressure at Romano. Nima always shares his honest opinions with me and is not someone who just tells me what I want to hear. He is the reason for my loyalty to Romano and I look forward to buying many more Mazdas from Nima and Romano.

The worst experience I ever had at a car dealership. I will take my business elsewhere.

Very good sales staff, Cameron was great to work with.

Ive leased 2 cars here. Great service, friendly team and helpful.

I cannot say enough about everyone who works here! We live a hour away and Manager Steve ensured that we got the best deal possible before we drove all the way up there. Marivic took care of as and was super sweet and knowledgeable.As soon as we arrived the sales team was absolutely amazing, nice, fast, efficient. All of them beyond friendly, I can honestly say that they have gained a customer for life! Thank you guys! You are awesome!!

Really cool cars trucks anything you can think of you want you can get it.

Nima helped us with 4 Mazdas now got my grandmother in a mazda CX5. He is truley the best!!! Anyone ever need a salesman that knows how to get it done go see Nima at Romano Mazda!!! Thanks Nima and Romano for always taking care of us...

I had a wonderful experience working with Nima at Romano Mazda. I went in because I had purchased a different vehicle a year prior and I hated driving it; I really wanted to be in a Mazda again. I missed the smooth performance and the tech savvy interiors of a Mazda. They are fun cars. Nima listened to my concerns and was well informed about all the models I was interested in and really helped me narrow it down to the vehicle I selected. I am a pretty particular person so I really appreciated his knowledge, insight and patience while helping me find the perfect car. I didnt feel rushed or pressured. Once I made my selection the rest of the process was super easy and straight forward. Everyone was friendly and accommodating. I was so nervous about trading in my vehicle for another one, nervous I would make another bad choice about my car but with Nimas help I am still very happy about my choice two weeks later! I highly recommend.

Ben Meade worked with my family to seal a deal on our family’s truck within two days! He was easy to work with, very communicative and the entire dealership was welcoming! Highly recommended!!!!!!

Thats reaaaal classy of your employee there. Judson Gibbs? Seems like a lovely person.

Always honest. Always professional.

We bought my wife’s van from Romano Mazda and had a great experience. Very easy to work with and was impressed that every used car had the service history and the car fax report in the glovebox.

I’ve leased my last three vehicles with Romano Mazda so there’s clearly a reason I go back! The customer service over the years (I’ve worked with Jon R. ) is above and beyond. He’s reliable and attentive to your needs. The CX-5 keeps getting better and better and I can’t see myself driving anything else. It’s comfortable, stylish, practical and Mazda has worked to make it affordable. I recommend exploring what they have to offer. Ask for Jon R!

Nima is the best! Seriously, easiest experience. Would highly recommend!

I want to say my experience with romano Mazda was the best and easiest place to buy a car from. My sales woman was Marivic she went above and beyond to get me in my new car. She made sure everything was a great experience for me and she let me do everything on line so I only had to go in once to sign the papers. There is nothing worse then hanging around and waiting. When I went into Mazda she was waiting for me and had everything all ready she is very well organized and cares to help the customer get what they want. So if you want a easy and great experience in buying a car go see Marivic she was great

Always a great experience with romano

Great service at Romano Mazda - looking forward to my new CX-5!

Great place to buy a Mazda, nice staff and professional.

A huge thank you to Nima at Romano Mazda for helping me get out from under a bad previous purchase and into a beautiful 2020 CX-5! I highly recommend Romano Mazda, great atmosphere, great staff, overall great experience. Thanks again Nima!

The gentleman in at the front desk gave me an excellent attention for my car. Very nice place.

I needed a vehicle, after days of research I decided to go with Romano Mazda. They seemed like my best option, I was attracted to the awards the dealership has gotten over the years and the beaming reviews they had. Not to mention Mazda cars are sleek, reliable, and fair priced. The certain vehicle I wanted was sold before I arrived.. but my salesman, Cameron Steppe, found me one very similar. Cameron was absolutely the best salesperson I have ever encountered. I have already recommended people to this dealership and will continue to do so. I know once I need a new vehicle again this is where I am going. 5 stars all the way!

My friend bought a car there for her daughter. She drove it, signed paperwork, left deposit, got bank loan, got insurance. When she called to schedule pick up (she lives out of town) they told her the car she bought was actually $4000 more than they agreed to so she would have to pay that or buy a different car. They said it was a clerical error. The purchase order had the VIN # of the car she bought too by the way. I understand mistakes happen but never even offered to even meet her in the middle AND she had bought the car 5 days earlier and no one called to tell her! This is just wrong. She is a single mom that worked hard to buy her daughter a car, she is a teacher so had to take day off so now has to do that again to search for another car that is reliable and in her price range. This is not the first time I have heard this dealership has not treated people right and won’t admit when they were wrong. There is lots of competition out there....go support someone else that cares about people and does what is right.

I drove over two hours to look at one of their CPO Mazdas. The car was spotless and looked brand new! Daniel Piel was easy to work with and we worked out a great deal. Ill be back!

Great customer service 👏👌👍🙄😀🙌👏

I have been leasing with Romano Mazda for about 9 years i love leasing with Romano Mazda Steven Abdel and mike Salcido always work with me with keeping my cars in price range i love my cx 3 my first car that is all wheel drive

Finance manager (the most important piece to this puzzle of buying a car) was wonderful! I think he treats everyone as though they were family. And I now have a new car without all the hassle.

Second time Ive been there to purchase a car with someone. Theyre always a delight to deal with. No hassle or pushing. Daniel treated us very well. Everyone else was just as great. Highly suggest!

I am very happy to say I picked up my brand new Mazda CX5 yesterday at Ramano Mazda! I had the easiest experience ever leasing this vehicle. Thank you to John who helped me get this car with zero issues. John was straight forward and very knowledgeable. Sean was a true help in the finance department. I am now a Mazda girl! Woohoo!!

Nima was amazing, listening to my every need and making sure I was 100% happy with my new Madza! Thanks Nima!

My daughters 2018 CX-5 had a recall. She is a student at Ithaca College and Romano was the closest dealership to her school. I reached out early in the week to try to schedule an appointment for her. She has class and plays a sport, so timing was going to be difficult since Syracuse is 1+ hours from Ithaca. I spoke with Michael in the service department and he worked out a time that was manageable for my daughter. He assured me on the phone that he would get her in and out as quickly as possible so she would not miss class or practice. He came through with flying colors. She was in an out in 30 minutes actually seen earlier than her appointment time. The dealership was great. Michael was very accommodating especially given our circumstances. It was a very reassuring that Mazda stands by their product and supports their customers especially when I was 300 miles away. Michael was great and the service was outstanding. Thank you!

Nima was a amazing sales man he helped us through thick and thin he’s just amazing

An overall excellent experience! Daniel made the process of purchasing a used Mazda 3 easy and quick, and within a few days of scheduling a test drive I was able to drive out with a fantastic vehicle. Would highly recommend this dealership to anyone looking for a new or used Mazda, the entire staff is excellent.

Amazing service

Excellent experience. Daniel was the sales person we worked with. This was my first time leasing a car so I had lots of concerns. He was able to answer all of our questions and not make us feel like a bother and didnt rush us. I would highly recommend this dealer. Fantastic experience all around and I absolutely love my new car!!!

I have had very good experiences both times that I purchased cars from Romano. Knowledgeable, friendly salesman who listened to me a made it happen for me.

While I was not able to buy a car from Romano Mazda, I believe that they are honorable people that try really hard to do the right thing. If you are considering a new or used Mazda, they deserve the opportunity to try and earn your business.

Michael was very accommodating in trying to align my service with Ziebart to avoid me extra travel from Corning. Thank you for the great service!!

I have utilized Romano Mazda’s services for approximately 10 years. Josh, Michael and Nick provide superb customer service. They are honest, knowledgeable, friendly and have excellent communication and problem resolution skills. They go the extra mile to ensure the customer is completely satisfied. Appointments are made with ease and service is provided in a timely manner. I honestly believe that the only reason I continue to purchase Mazda vehicles is because of the exemplary service I have received from Josh and his staff.

Today my wife and I took delivery of a car that weve appreciated since they came out - the Mazda Miata. Purchasing this through Romano was an easy and really pleasurable experience. If you like a direct, no BS experience, ask for Nima at this dealership. Over the years we have purchased several Mazdas through Nima. He is direct, honest, and quite fun to work with!The GM, Steven, is always there and with Nima worked what we believe to be fair deals. Thats why we come back. Did I mention this is our 7th Mazda?!?!After the sale, Nick in the service department has been nothing but professional and beyond courteous and accommodating for the few times that I have needed to bring one of our cars in for work. Likewise, the Business Manager Sean presented a number of various add-ons which we typically dont do, but in this case, given how long we expect to keep the Miata, we actually did choose one of the extended warranties.Buying a car can be agonizing and stressful. I can truly say that this has NOT been the case with Romano Mazda. And Its so cool to think how Ive come full-circle... my 1st Mazda was a black 1982 RX-7 which I had in college and now Im in a car 37-model years later which is so similar and different at the same time... Great job Mazda and Great job Romano Mazda!!!:-)

Friendly and very helpful staff, quick servicing and an excellent system where they sent me a text with the quote for the work where I could approve specific repairs.

I love my new car I just got from them. The entire process was super easy and pretty fast too. My salesman was John. Hes very friendly and he worked hard to get the deal I wanted. He explained everything perfectly so I understood everything throughout the process. They dont pressure you at all to buy the most expensive car like most dealerships. They help find something suited towards your budget and what youd like. Only fee they charge is a DMV fee which theyre required too but otherwise they dont add in any fees at all. Definitely recommend anyone looking for a car to stop on in. Ill definitely be back for another vehicle in the future

Jon did a great job finding out which car would be a good fit for me and my budget! He was very personable and good with explaining all of the features of the car. He even found me a step up to the model I was originally looking at for around the same price range! Everyone I encountered at the dealership was also very friendly and welcoming. They also gave me a book full of service coupons and followed up with me about how I’m liking my car. Great place to buy or lease a car!

I had the wonderful opportunity to visit Romano Mazda tonight to explore my options for a new vehicle and had a wonderful experience. Steve, Mike and Sean are fantastic! Highly recommend if you are looking for a new vehicle!2020 update: once again Steve, Mike and his awesome team at Romano Mazda were amazing. I was looking online for the right vehicle and came across my new Mazda 3 on Romanos website. I reached out to Mike and he pulled the vehicle in for me and within several days I owned the new car. This team is amazing! From initial contact to delivery of the vehicle and everything in between, the team at Romano Mazda knows how to take care of a customer.

I’ve gotten two cars here in the last year. Both time I received great service. John in the sales department went out of his way to work with me to make things as simple as possible. I would defiantly recommend this dealership to others.

I have not bought a car from them yet the reason I am giving 3 stars is because I was expecting an experience similar to romano VW/Ford which was an overall amazing experience from the get go they did not live up to my expectation the manager did not let me get a good enough test drive to really get a feel for the car

I bought my first certified mazda3 here and it went so smoothly! Daniel helped me get all of my paperwork completed over the phone and had my car ready to go when I arrived. Daniel never pressured me into anything and is always there to answer my questions when they arise. I enjoyed the dealership and look forward to my next visit

After a nightmare of an experience at Driver’s Village, I immediately called over to Romano Mazda. I was told that the vehicle I was inquiring about would be pulled up front and that someone would be waiting for me. Less than 40 minutes after leaving DV, I was already in a test drive with Daniel, and less than an hour after that I was signing the paperwork to my new vehicle. This experience was wonderful and pain free. I will now be recommending Romano to anyone and everyone and will only be using Romano for my vehicles. Thank you!

They were helpful in regards to answering questions and testing vehicles. They really do not take tradeins though and you get pretty low balled on your trade in price considering potential resale potential for the trade in vehicle. Though I think its because there a main dealership for that product.

I brought my vehicle in for a routine oil change. They are fast and friendly. I have been going to Romano Mazda for 7 years now and their sales and service are spectacular.

I recently leased a vehicle from Romano Mazda and I would advise you look elsewhere. They have an old school approach and their focus is making money and not providing an honest and upfront deal. They did find the car I was looking for but only after changing the price we originally agreed on multiple times. I regret giving them my business and I will certainly not be going back there.

Serviced my vehicle here multiple times and have never walked away less than satisfied. The service department is always friendly and knowledgeable of the services provided. I never walk away with any unexplained questions and everything is very upfront. Highly recommend.

Ben arranged a very nice deal for me, and everyone I encountered was very pleasant.

Had a great experience with Nima and Steve! They really know how to take care of people, and keep them year after year! They go above and beyond. I recommend taking a visit to this location if youre in the market for a new vehicle. Great pricing, great staff and even better looking vehicles! Thanks team Romano Mazda!

The GM Steve was awesome in my experience with him! Big shout out to Maravic as well for providing excellent customer service! They definitely treat you like family here rather than just a customer. I highly recommend this dealership even if you are not from the Syracuse area, your experience with them will be worth the travel!

I needed a great car, at a great price, fast and Romano Mazda delivered! I have always heard great things about Romano Mazda and they did not disappoint! Everyone is so welcoming and friendly especially Mike Salcido. Mike helped me lease my brand new 2020 Mazda 3 and I absolutely love it. He jumped through hoops for me like not many people will, he definitely made my experience the best it could possibly have been! If you want a great experience and a great car go see Mike Salcido at Romano Mazda on Erie Boulevard!

I purchased a used 2017 Mazda cx5 from Romano Mazda this week. My salesman Nima took excellent care of me and went the extra mile to ensure that my new vehicle was in excellent condition. I noticed a small crack in the bottom of the front bumper when I test drove the vehicle, and the dealership went as far as ordering a brand new bumper for me. They also gave me brand new brakes and wheels. Great service and atmosphere. I would definitely recommend this dealership to my friends and family, and I expect I will be a return customer for years to come.

Fantastic experience with Jon and Kevin the sales Manager! They make the process quick and easy, and helped me get the exact car Im looking for. Mazda makes an amazing product and working with the crew at Romanos was a joy. I recommend Romano Mazda to everyone looking to get a vehicle. Stop by and check them out!

Great experience, the sales staff are extremely friendly they are willing to do their best to help out a first time buyer, went above and beyond and made me feel at ease throughout the process. Sales Managers Kevin and Steve were beyond helpful! I would also recommend Marivic!

Five stars. We had excellent experience with Romano Mazda. They had professional consultants and cares their customers. My Special thanks go to Ivan. He had good patience with us go through and helped a lot. He is a trustworthy and funny person which give us the confidence to make the final decision. Thanks again. Will recommend to my friends.

Nice cars but they were missing something!!

Leased 2019 Mazda3 Hatch Premium AWD in June. Last night driving home it was near white out and this vehicle got me home safe. We receive training on Mazdas but nothing is like personal experience. I promise you, this is the best driving and safest vehicle I have ever drove or been in. Ask for me Cameron and I will spend time with you showing our Mazda line up! Happy thanksgiving to you and all your love ones.

I worked with an amazing rep - Daniel Piel. He made the entire experience enjoyable! After shopping for a car through five (5) other dealerships, and being treated like I didnt know what I wanted by each and every one of them, I felt valued and was treated like a respected individual. Very satisfied with my experience at Romano Mazda and will likely never shop anywhere else! Customer for life!

Highly recommend!! I just purchased my first car and couldnt be happier. The staff is very personable and professional - they made everything perfect. Shout out to my sales consultant, Marivic, who was great!!Love Romano Mazda!

Car shopping can be very intimidating but not at Romano. Ivan has been my go to guy and has been wonderful! He has stayed in touch with me throughout my lease, is always available to answer any questions and really takes time to explain things. All the staff I have interacted with are wonderful, very laid back and NO PRESSURE!!! I never walk out feeling upset - only glad that I found them. I will continue to do business with them and suggest them to anyone interested in a Mazda.