I brought my car to Donofrio’s on the advice of several friends. I was greeted by Mike Sr. Who was friendly and he appraised the damage to my car. The did excellent work at a fair price and it was completed as promised . This will definitely be my go to place for any future body work. My wife will be bringing her car here for some minor scratch repairs. If e could give them a higher rating, I would.
Incredibly helpful, honest, kind, and fast. I wish we hadnt moved out of state because a mechanic like this is a rare and treasured resource. Id give them 20 stars if I could. Not even slightly an exaggeration.We came 350 miles to get their help while we visited family. Their turnaround after replacing parts, doing diagnostics, and checking other problems I was worried about was literally 24 hours. We found them after hitting a box spring on the highway 3 years ago. They completely rebuilt our car and matched the paint perfectly. You cant even tell that the entire front end was ripped off and they never compromised on repairs and kept costs close to budget. The car looks brand-freaking-new.
These folks have been great! Honest and upfront about costs. I have had two vehicles serviced here, and Ive been very happy with the results.
The guys here are so knowledgeable and fair with prices. Ill come back the next time my car needs body work.
Excellent work.Excellent customer service.I mean truly excellent customer service.I highly recommend Donofrios Body and Paint shop
Been taking my vehicles to Mike Sr and Jr for years. Work and or detailing. They are honest/hardworking, provide amazing communication and service. They are car guys and treat each vehicle as if it was their own. You will NOT be disappointed
I received multiple quotes and I’m SO glad that I chose this shop!! They were very thorough and went above and beyond! Highly recommend them!
Great place to do business . Very professional and extremely good work. I can not be more impressed and will definitely use them for all my future needs. Car was ready ahead of time and they did everything they could to work with me. Excellent price could of charged more for the great service they provided.
Mike and crew are the best in the business
Friendly shop that has so much talent and efficiency in their craft. I sent in my car to get the bumper redone and I got it back in mere days! It came out looking just as new. The paint was matched exactly and I saw no flaws. They made sure I got the best price possible. I would give them 10 stars if I could, and that is absolutely not an exaggeration.
Very friendly staff, and professional work environment. Would highly recommend them to anyone.
Family business with years of experience. Friendly, fair, honest, professional, experienced and done right the first time. I have been a customer for years and highly recommend for all your body & paint repairs. Donofrios should, at the minimum, be shopped for comparison.
Donofrio’s ranks among the best in my opinion. Mike Sr & Jr demonstrate a solid work ethic, knowledge and proven ability. They are about building relationships and providing the type of environment that left me with a great impression. They are honest and communicate clearly. My car was ready ahead of schedule and looked beautiful! They are all about empathy (as Mike Sr said: “I know what it is like to be without a car”) They understand a customer’s perspective. I haven’t felt this way in a long time when dealing with car issues…my experience was purely 5-star from beginning to end with everyone I dealt with.
They have fixed several of our cars and are amazing!
The Best!!!
Very simply put, I have been bringing my cars to Mike Donofrio for over 15 years now- and I wouldnt take them anywhere else. They take care of you like youre family and are even better with your car. You will experience nothing less than excellence.
Have brought my familys cars to Mike Sr. and Mike Jr. multiple times (unfortunately) for small and not-so-small issues. Each and every time I was treated with kindness and respect and their work was done when they said it would be and it was done right. Honest, kind and talented people.
A great experience. They took great care to make my vehicle look better than it had before my accident. They also made the time without my vehicle painless. My rental was at the shop the day I dropped off my vehicle and they took care of he return when I picked my vehicle back up! They worked seamlessly with my insurance agency even though they were not a preferred repair facility. Well, they are now Preferred by me!
Always helpful and go above and beyond service expectations!
Very good place.
Mike Jr. and Mike Sr. were very professional and amazing to work with. They got my truck back to tip top shape and I wouldnt hesitate to use their services again in the future. Very highly reccomended.
Hands down the best auto body and paint shop in the Syracuse area
Fantastic group of guys!!
Great guys that that are all about the details
Best body shop around