Parking is hard but facility is amazing! New treadmills, & basketball court is back up. Very excited
By far the BEST facility around. This location is mint from the front desk, fitness professionals, to the equipment, to the facility itself. From the ownership, to management, to the trainers, by far the nicest and most knowledgeable staff in the business today. I wouldn’t hesitate to recommend LA Fitness to anyone. I am certainly satisfied thus far and have been blown away by my experience at this facility!!! 1000% recommend to anyone looking for a gym!
It really bugs me to see people with nothing better to and leave poor reviews over (fake accounts) that arent fake. Don’t listen to these trollers online who literally have nothing better to do. LA Fitness Stoneham is second to none in terms is quality, service, amenities, and of course their friendly staff. It is a big gym with a lot of moving parts and every time time there is a situation they fix it quickly. Again DON’T listen to these clowns, i literally canned my LifeTime membership because i am so happy with this club.
Tried multiple gyms, LA Fitness has everything you need, reasonable pricing, and no contract
DO NOT SIGN UP!!!Went to the gym to cancel my membership and was told they couldnt do it after 6pm.The suggestion was that I go home, print a form, put in an envelope, buy a stamp, and mail it. Like, why? I was there, the computer was there, why make it so difficult to cancel it?I know why, because this is an unscrupulous business that has 0 ethics or appreciation for their customers. They want to punish you for canceling it and make it harder than it has to be. I used this gym in 3 different states and always loved it. NEVER AGAIN.
The best gym in the area hands down. The general manager, Mike, was very accommodating and answered any questions I had. Very professional customer service!
Great staff. Great gym
Around the sauna to the pool is very cold and the water of the pool not clean.around the sauna bathroom always smells sooooo bad yaaaaaaa
🚨🚨🚨HEY, MIKE THE MANAGER.STOP LEAVING FAKE REVIEWS/MAKING FAKE ACCOUNTS.VERY OBVIOUS WHEN EVERY FAKE REVIEW INCLUDES HOW GREAT YOU ARE/THE GYM IS. HOW PATHETIC AND SAD🚨🚨🚨It’s unfortunate that this location is sub par because it has SO much potential as far as equipment and extra amenities. (pool, saunas, classes, personal trainers.)All the reviews sound like broken records, but it’s all accurate. So, rather than stating the same problems this location has, I will simply state my biggest pet peeve. Being that most of the equipment is either broken or hanging on by a thread causes people to have to wait. My biggest pet peeve or “problem” with this is that I feel like I have to rush or shorten my workout because it’s very obvious when someone else is waiting to use it. It makes my whole workout (most times) feel incomplete as I didn’t get to use whatever equipment I was using for the amount of time worth the workout (ya know my fellow gym rats??) To add, it’s also super awkward when you get those types of people who will literally STAND AND WATCH YOU until you’re done. I tell myself it’s just a tactic to make you rush, so that person can use it (good tactic bc it works!) rather than assuming these people are just creeps. Anyway, LA Fitness of Stoneham needs to open their eyes and listen to their members because this location is losing members (even loyal/longevity members) due to the lack of attention and maintenance of it’s equipment. I know I won’t be putting up with it’s sub par ness much longer either.
I have been a member for many years at this location and it has always hands down had the friendliest, most helpful staff and trainers and have gotten people to switch gyms to here already and I recommend here for all new customers
Probably the worst LA fitness ever. Old equipment and machines out of service for months. No AC and has 1 big fan positioned weirdly when its like 90 degrees in here. They finally got 2 portable AC things also positioned horribly at the front door. first of all no one feels the air 2 feet away and all the cold air just leaks out whenever the door opens.
People wear mask, except very few exceptions and the people that work there ask them to wear if they are not. Also, people that work there are super nice and very welcoming.The machines a not new and many free bars are bended. Some machines definitely need maintenance, but overall I really enjoy working out there. They have a machine for every single muscle in the body.
Been A Member For 10 Years... The Past 2 Years Has Been Going Downhill...Besides Treadmills And Many Other Machines, With Sign Saying Scheduled For Maintenance That Stay Out Of Service For Montns, Some Over A Year... The Newest Thing Is That Their A/C Has NOT Been Working For 2 Months!!! The Hottest Months Of The Year July & August...Working Out In Muggy Sauna Condtions...
I have been a member here for several years and can say this place is a total dump equipment is always broken no AC for months. the only reason I have stayed is because of the convenience but I am out of patience and will be canceling my membership
Good service. so far the experience has been good.💪
NO AC ALL SUMMER. A lot of the GREAT reviews on here are fake, they’re burner accounts from the manager or employees there, you can tell Becuase they all have only 1 review and it’s for la fitness. Smarten up people.Now on to the club, the cardio equipment is extremely dated, the cable machines are always “down for Maintenance” and the gym is not big enough to accommodate the amount of memberships
Pool is too cold. They never heat it. The hot tub is closed forever without any explanation. I think they just want to save every penny.
Mike is easily one of the most professional managers I’ve come across in any industry. He solved problems with my account within seconds, he solved problems with equipment within hours. LAF stoneham is in great hands!
Love that they have Kids Klub! I had to leave my last gym because they stopped having child watch!
I came into the gym to check it out and was greeted at the front desk by very courteous staff members. They introduced me to the Manager Michel who was very polite and professional. Lots of people working out but no waiting because there is plenty of equipment. I would definitely recommend a membership to this facility.
Mike is the best! So helpful and kind
This is the greatest gym in country get here now.
The gym is okay, but this summer is been ridiculously hot inside, its impossible to work out. Disappointing.
Best gym in the area. The general manager Mike was very professional and helpful. Definitely recommend.
LA Fitness in Stoneham has to be the most disgusting gym I have ever been to. There equipment is all taped up. I reported to the front desk there were roaches around the elliptical machine. The place is Horrific and smells.i would be nerves I would bring something home
This gym has a great environment. Right when I walked in the door 2 staff members said greeted me and were very helpful with answering questions regarding signing up for a membership. They referred me to Larry who went above and beyond in helping me determine the right plan for me. If you’re looking for a great gym with a ton of great equipment and a phenomenal staff, LA Fitness is the place for you.
Everything there broken never fixed bathroom very dirty ac not working not enough ventilation
Great gym. Friendly staff that was very professional.
Friendly staffClean gymVery big
Michel was very helpful with setting up my membership. His team is great and I enjoy working out here!
Amazing experience from the front desk through the entire process. Thank you
Was on the hunt for a new potential gym in the area & thanks to the assistant general manager Kayo with his amazing customer service plus the clean gym, I fell in love.
Awesome gym with great staff. Tons of equipment and plenty of space inside the facility. Staff is straightforward and looks out for their members.
Our favorite gym!!!!!Me and the wife go almost everyday and well the facilitys nice and well kept thats not the shine to this gym. The true great thing about this gym is that they treat us like family. From our personal trainer Flory encouraging us to push the limits of what we are cable of. To the amazing help with nutritional information that Amanda provides. To the help with our weight and measurements that Tory helps us with. Way more important then that though is how friendly they are they arent afraid to make jokes and just have a good conversation after a work out which we enjoy, because its not like other gyms where you just feel like we are paying for a service and they are always running around working hard its amazing to see such ambition. Like I said we love our fitness center 💪
I love going to LA Fitness in Stoneham! The staff that work there really make my experience positive, especially Traci. It is so nice to see her every time I go in smiling away! She is very knowledgeable and helpful if I have an questions or concerns. It has always been important for me to have a comfortable, encouraging environment when I work out, and Traci and the rest of the staff truly help create that for me. I will definitely be going to this club for years to come! Thank you :)
This gym is different than most I’ve used. The staff is friendly, well trained and the place is really clean! I was scared to go back but they appear to be incredibly diligent with regard to cleaning and sanitizing which is a relief with the pandemic.People are super friendly at the front desk and it just stays that way with any employees I speak with.I’m happy I found this place, I feel safe and well treated there.
Big facility provides variety of equipment in addition to a swimming pool, basketball court and sauna. It’s clean and convenient. However, despite the huge place they provide just three movable benches! Also, the weight collection doesn’t collerate with the number of members. In the peak hours it’s overcrowded and you have to wait for benches and weights. More over, if any of the equipment need service it will take for ever. Also the wifi coverage weak in the interior part of the weight rack. Such like gym has the potential to provide 5 star plus service. I still have my membership and I hope see improvements in the upcoming days.
Nice clean gym! The equipment is well maintained, staff is friendly and their are plenty of classes and additional activities offered to members.
Great gym love going!
Today was my first time in this location and I was impressed with how clean this facility is, the General Manager Mike was really helpful and went out of his way to show me around. Great workout environment. Highly recommend!
I love this Gym but they really need to update their equipment and more quantity in some.
Love it here. All the machines are always cleaned and I’m able to get my work out in in peace. Best gym in the area. The staff is super helpful, friendly and want to see you become the best version of yourself. 10/10 tell a friend!
Great spot for a good workout
No ac the entire summer, broken equipment and overcrowded
I worked out at a lot of LA fitness facilities but the employees at this one helped me more than I expected with my fitness journey. In particular, the manager, Mike, took a lot of time to really help me set realistic goals and find plans to help me achieve these goals. He worked with me through these plans and even had tips about nutrition and other important areas of health outside of the gym. If you’re just trying to get started or trying to find a new challenge then the employees here can help you find what you are looking for.
I have been a member since the doors have opened. It has been a great 12 years as a member and I enjoy coming to this place everyday. The management staff especially Larry is phenomenal. Larry has always been professional and any time I brought a concern to him it was handled immediately and that is why I have been a member for 12 years.
I really have no negative complaints about this location but I, clean and workers there are professionals and friendly but I do have a complaint about Machines very old and not working 😕If they change Machines this location will perfect!?
Great gym to join or drop in. Mike, the GM at this location was professional, welcoming, and made me feel at home. This was also one of the cleanest locations Ive visited in a while. I would highly recommend coming to this location.
Awesome Gym! The GM Mike is top notch professional, great with communicating and accommodating and super friendly! I will definitely be a member at this gym for life!
Excellent facility with outstanding amenities . Super positive and upbeat energy from members to staff!! I would highly recommend this gym to anyone. Very clean and spacious.
By far the best Gym in the area. Cleanest gym along with the Friendliest staff. I could not recommend it any more. Go check it out for yourself!!
Michel Jeha was one very solid dude! A very stand up guy. His customer service was one to appreciate. “Clean gym and the people here are genuine people) I recommend this gym to anyone in the area or just simply visiting!
Kyle and Alexis are the best!!!
I came here years ago, and just recently came back. The staff are all friendly, the gym is probably the cleanest Ive used, and it hasnt been crowded at all which is a huge plus. Easily the best gym in the area.
Awesome gym! Very professional and very clean during this pandemic as well. Friendly oriented, never had issues. Awesome gym to go to. Thanks Team LA Fitness.
This La Fitness was legit. Very clean, fantastic variety of quality equipment - lots of great Nautilus pieces. Would definitely come again!
Havent been in since the pandemic started. Was disappointed. Still was missing weights and barbells and people hoarding weights.
Great variety of equipment!
Good service. Great experience! So glad I found this gym.
I just signed up for this gym on black Friday because I was told they require masks for all members, and the place was clean.I was very disappointed that after I joined, I learned that masks are required only upon entering. More than 50% of the members either wear mask on chin, or not at all.It is not fair that I had to freeze my membership because of all of these maskless people. The club staff should be addressing it. Very disappointing.
Most of the equipment is in really bad condition, they need to upgrade
Best gym in the area!
Stoneham has a great code of ethics and the workers are very friendly. The front desk workers always make me feel great walking in to work out, especially when the 2 curly headed young men are working. It all starts with them! keep it up La fitness stoneham!
Visited the club for the first time last Saturday. At first, I was skeptical that sanitation and social distancing due to the covid-19 could have been inferior. Upon entering the location I was amazed at the safe social distancing that I have noticed. I was introduced to manager, Michel Jeha, whom had stellar customer service and super knowledgeable about fitness. Plenty of cleaning supplies were conveniently placed throughout the gym. I strongly recommend this location for that it fits perfectly the current climate of social distancing. Also, I have appreciated that I was able to find all the equipments needed for my workout which is hard to find these days at most gyms.
I have been a member for over a year now and would recommend LA Fitness to everyone. The gym is always clean and the staff is always there to answer any questions!
La Fitness Stoneham has been my home for years. I love the atmosphere, staff and equipment. GM Mike helped sign me up and get me on my way. I have nothing but great things to say about him and his staff. Very professional and educated. Always says hello and ask if I need anything or any concerns I have . I recommend this gym to many others. Especially with Covid-19 I see the staff constantly cleaning the machines and weights.
Best kids swimming class
Love this club, Tracy is the absolute best. She is so sweet and caring and does everything she can to make sure the gym-goers are happy.
Great facility and excellent staff.Amanda was extremely helpful in explaining my fitness plan so I could achieve my goals.
The best facility that offers amazing customer service and it is extremely clean! If you are looking for a place to feel safe and comfortable while reaching your fitness goals, this is the place to be!
Love the staff, I notice they go around every hour to wipe down machines and make sure has their mask on. I feel confident enough to come get my exercise in.
This place made me feel at home with a friendly staff, hands on trainers who know their stuff, and a wide access of all the equipment you could need to hit all your fitness goals!
The managment is very rude.
Great hospitality from Mike and Tracy. Really appreciated all their help!
Good gym but they won’t stop calling me to try and pitch a personal free training class. Plz, no more.
This is a great gym in the northshore area! Always clean and staff is very friendly and helpful. They have two huge studio rooms for guest use and a big cardio section. The sanitizer stations all throughout the gym make the experience returning back to the gym much more satisfying as well.
Nice & clean gym. Staffs are very polite and professional
Big gym. Nice layout, everything on one floor. The GM Mike is very professional.
I am a first gym goer of sorts and was skeptical about this center given the over all rating it had on google. Nonetheless decided to check it out, met Doug (He is simply AWESOME!) for an initial conversation and then for the fitness assessment, he had me completely hooked with his subject matter expertise and approach to achieving my desired goals. I have been a regular for the past 40 days and training with Dough has been extremely motivating thus far.
Great staff and always so clean! Great experience at the Stoneham location.
Staff is always so welcoming! Overall great facility!
A great gym with tons of equipment and amenities! There is a ton of space and they even have a pool. The staff is amazing as well and they really help you get your foot in the door. One of the staff members Michael was extremely welcoming and reached out to me whenever I had questions or needed help with anything. All around great place with some great people.
Great staffs ! Very polite and gym is well taken care of
Great atmosphere to enjoy my workout. Wonderful staff and very helpful. Well maintained and very organized. Prices are affordable.
Amazing gym! Been a member since 2012 !! Everybody is professional, and great communication!
Great lifting environment, everyone’s super friendly, staff is extremely nice and super helpful, would and have recommended to others to use the facility!
Talked to the general manager Mike - super nice guy, so easy to talk to, and really helped me with my membership. Couldn’t recommend seeing that guy enough!!
Not a customer centric corporation. They Steal your money.
I like to pick things up and put them down here. The staff is very nice and always helpful.
Safe environment. Everyone is wearing masks + respecting social distancing
LA Fitness is a super nice gym with incredible staff. Both Mike and Doug are professional, fun, and extremely motivating. Hands down the best experience Ive had in a fitness center. They listen and care about what your goals are, then give you everything you need to achieve them. If your health is important to you, this is the gym you want to go to. Period.
Everything is very clean and the staff is friendly and helpful.
Great gym... I Regularly attend the group classes. they are awesome as a kick starter to gym if you want to impart a schedule and have some guidance. All the machines work fine. Great trainers to guide you.
I had a complimentary Fitness Training with Doug. It honestly felt as if I was talking to a old Friend. Doug is very concerned, and Cares about the members of LA Fitness, and wants them to feel, and look their best. He is very knowledgeable about a Lifestyle of Fitness. My Fitness evaluation was a eye opener, and one that I will remember every time I think about eating unhealthy, or not wanting to exercise, is that, thats the old me, I have to run away from her because I deserve it. He made me realize this is about me, and its time for me to make a healthy lifestyle for myself. Ask for Doug you wont be disappointed.
Cleanest and nicest gym in the area by far!! highly recommended!!
Good start up gym. Could use some cleaning. Dont go here anymore because I outgrew the gym. Great if you have kids and need to work out. They have a kids care area. I still have my membership though because of the pool.
Great facility, the pool is awesome!! Cannot thank Mike the general manager enough!
If you are looking for a gym to do your work-outs, this is it.If you like to swim, or both; work-outs and swim, then find another pool. The pool here is over flowed . Two aqua fitness sessions every day. A kid session almost every day, the best hours of the day. Hot tub is often out of service.If you like to swim like I do, find another club, like I did too.My opinion. Do not waist your money.