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Pep Boys Auto Service & Tire
1674 Market Dr, Stillwater, MN 55082, United States
Comments
Wo
Review №1

So I actually had to look them up online to see what their rating was… And of course more than four stars… The service is super friendly super helpful and great knowledge. They help me out with a lightbulb gave me an estimate for what the car needed and didnt charge me a penny. I gained a customer. Thank you guys again for your super nice service.

Co
Review №2

The guys were awesome. Best auto repair experience that I can remember. I came in for a brake job and they showed me that I needed pads and that my rotors were still good. Very friendly and good price. Thank you Kong!! I will be recommending you to all of my friends.

St
Review №3

From the service writer to the service Technician and great pricing everything went very smoothly!

To
Review №4

New Goodyear Duratrac tires from Stillwater Precision Tune.

Ik
Review №5

Very wonderful staff fast nd efficient.. I recommend their service to everybody

Mi
Review №6

I called to get my oil changed, they said it would take 15-20 minutes. I asked after 35 minutes what was taking so long and was told they didn’t have the correct filter and that they were trying to order one. I told them that I didn’t have time to wait around. The counter guy told the person working on my car to put oil in it so I could leave. I stood at the window and watched this guy fumble around with the splash shield for quite a while, not knowing how it was supposed to be installed. He started lowering my car with the splash shield hanging down which isn’t right. I got his attention and said that it wasn’t on correctly, he said it was because broken off bolts, of course he didn’t break them. The last oil change I had was at Schmeltz VW, I doubt they snapped those bolts off and didn’t say anything. This place seems very shady, the guy working on my car was not ASE certified, and seemed like he had no idea what he was doing at all. I will never go back there, I cringe at the thought of them doing an actual repair.

Le
Review №7

I came in for an appointment a couple weeks ago for a tire alignment and brought my mom along with me. The mechanic told me he couldnt do the alignment due to something needing to be replaced. He said it would cost me around $400 and they could order the part and replace it. I asked him the break down of the cost. He said around $130 for labor and around $250 for the part. I then got my mom to look over it (her husband works on cars). She found the exact piece I needed for $35 online. She went and spoke to the receptionist about the piece she found for $35 that they were going to charge me around $250 for. The receptionist said yea thats the exact piece she needs. He could not explain the drastic price change and he could not even show her the part that was around $250 in his system. He stated he could not find it. I am not a one to write bad reviews. This is to let women know to be careful if you are going to any repair shop. When they see a women they think she does not know anything and take advantage of it. Ladies be aware!

La
Review №8

Called to get a quote for an oil change, whomever answered was incredibly rude.

Be
Review №9

We had to stop for a flat tire. They were busy, but handled our tires quickly. The staff was extremely helpful. We will be back, and will recommend this location to our friends and family. Thank you Mr. Mitchell and staff. We appreciate all that you did for us!

Ja
Review №10

Great customer service, efficient workers and reasonable prices!Recommend anyone within ear shot to check them out and give them a chance to impress you.Ill be lucky to find a auto shop like this in my next town, thanks for all the awesome work guys!

Ma
Review №11

Great customer service and quick oil change.

Am
Review №12

I needed an alignment done this week and out of all the places I searched Miguel was the only person to get me in.I cant get over how amazing and professional the service was here! Miguel and Nhia were the only ones running that shop, Miguel being the manager. My appointment was at 8 a.m. for an alignment and during the time that I was there they were incredibly hospitable to both me and the other customers. I was so impressed at how efficient, thoughtful, and empathetic they were to everyone that walked through their doors. I highly recommend this place for any auto needs anyone may have!

KW
Review №13

They exceeded my expectations. Told me that some other work needs to be done besides oil change, but they didnt force me or try to make me get the work done. As a single mom, happens to me a lot. I will be back to get the work done at this same place, I would recommend to anyone!!!

Er
Review №14

We went in to have a basic used car inspection done before purchasing a used vehicle, I expected the basic Diagnostics to be done and they did that and when a little bit above and beyond coming back with some things I wouldnt have expected to be found on this type of inspection. Very happy with my service and I would come back here again

Cr
Review №15

Extremely important to have a place you trust and know isnt going to charge you a arm and a leg.Miguel the manager is a friendly and helpful individual. Whom is willing to make sure that you are happy, and knowing whats going on all the way through.The prices are by far better than most garages, so I would definitely stop there before going elsewhere.Thank you guys for giving me a piece of mind, knowing that I have had quality work, quality parts, and done for the lowest price...

Ja
Review №16

I mixed up my appointment and arrived a day early, this was totally my mistake. Not only did Gary go above and beyond for me on my alignment, he was also very courteous and helpful to get everything repaired so I didn’t have to make the trip back there again for my original appointment.Thanks,Jake

Cu
Review №17

Been a loyal customer for a couple years now, but today has really cemented that loyalty for me. I don’t know much about cars and my car was showing that I needed an oil change so we brought it in so they could change it. My man Miguel told me I actually had 1,000 more miles before I really needed an oil change. I could have easily been taken advantage of in that situation but he was upfront and honest. The guy who was going to change the oil even put air in my tires. It’s nice to have a place I can take my car where I feel like I can trust the people there. I’ll recommend this place to all my friends and family around Stillwater.

Aj
Review №18

After they attempted to charge me $70 to change my front headlight, I will no longer be returning to any precision auto care center. I had been in previously and had it done $15 for parts and $10 for labor, but this time when I came in the employee seemed very unfriendly and somewhat mad that I had come in an hour before they closed on Saturday. He tried to pass it off as if $70 is a fair price to replace a bulb in my front headlight, a job I can do myself need be for $15. I feel that he thought I was young so he tried to upsale me on the price of the service. I would not recommend.

Er
Review №19

Sent my daughter in to get her battery changed. They charged what was quoted, did the work quickly and were pleasant to deal with. Didnt try to up sell her anything. Overall good experience. I chose them because a friend recommended them.

Je
Review №20

Top of the line place - they really take care of you and have competitive pricing. Took care of a problem the dealership wanted twice as much for. Don’t go anywhere else and waste your money.

Co
Review №21

Got my wifes Kia soul in fast and efficient. Alignment did the trick! Excellent service. Thank you!

Da
Review №22

The manager maid a mistake and made it right. Im happy that was an honest man.

sa
Review №23

Scammed me.....had a groupon...with 2 filters....came to $183. Showed me my air filter supposedly had oil on it....they doused it....1 part completely clean either half was drenched...explain that 1....took advantage of a woman

Al
Review №24

Both my husband and I had tire service at Precision recently and we both had a great experience. Staff was friendly, service was timely and price was reasonable. Will return for other auto service needs.

Za
Review №25

Great guys there and good services offered, they also have great pricing. Have never had a problem with precision tune in Stillwater.

Ka
Review №26

Tire pressure warning lights came on with very cold weather, tried to fix myself but failed to get warning lights to go off. Pulled in to Precision Tune 20 minutes before closing on a Friday and all of the staff I spoke with were professional and pleasantly fixed the problem. (1/2019)

Jo
Review №27

I came in because I thought I needed alignment. The reason why is my fiancé ran over a big pothole on the right side of my front tire and it was wobbly since. inspected my car and said I did not need an alignment but I need a new rim for my tire. They also informed me about a rack and Pinion issue I had, all with no charging. I didnt have the funds to fix the issues and they were closing before I could come back for my car, they where able to put my keys in the center console because I have a spare key to get to in my car. Im battling cancer and these guys treated me like gold. Will for sure come back for service related issues. Stay classy guys. And thank you for your treatment / customer service skills.

Ro
Review №28

Had an awesome experience. Very friendly and pricing was excellent. Will be coming back for any and all car needs! Thank you Miguel and staff!!!!❤❤

Al
Review №29

Super friendly and honest staff that dont try and give you the runaround

Mi
Review №30

Quick and affordable oil change service.

R
Review №31

Went there on a Saturday for an oil change. The service and price were excellent, and there was no delay at all. Definitely returning!

Mi
Review №32

I cant say that they are bad, but I can say that I will not be returning. I went in for a simple adjustment. Its not a very profitable job because it takes so long. With that being said they tried to upsale me. Not by a few dollars, but by 1,900 dollars. They pushed for an upsale of parts that I do not need.I went to my personal mechanic (he doesnt do adjustments) and he checked everything for me. he said there is light wear and tear but nothing concerning. My car is old and I plan on replacing it within a year or two, so he said he would just let it go if I were him.He did, however, say that Precision Tune was not lying, and that they were just being pushy for a sale. He said he wouldnt blame them for trying. I wont be using them again because I dont want to have to go through someone pushing a sale.Edit: now theyre lying about prices and ignoring the fact that they were pushing me. They also got upset with me and said Im doing all this work for only $80 bucks. In an exasperated tone. They were pushing me for a total $2003 worth (approx $1900 more) of work after i repeatedly said no, yet they still pushed until I left without even an alignment.This is now a 1 star (from three) for to their unprofessional response and blatant lie.

Tr
Review №33

Very friendly and the work was done in a timely manner.

Ma
Review №34

Great service and staff. Kept me informed on repairs and timing. Appreciated the friendly and prompt service.

Mo
Review №35

Used a groupon that should have only left me with $1 in oil expense (used same one before) but ended up having to pay $10. Decent place, usually seem to only have 1 tech working at a time.

Jo
Review №36

In the area for hockey tourney had a minute before the game today. Oil change and tire rotation in 30 mins. Great service. Friendly staff !!!

No
Review №37

...Do not go here, they will not do what you ask for. Asked for a 0-20W and recieved 5W30. Couldnt do my alignment and told me my shocks were bad. 2017 with less than 40K, highly doubt the shocks are bad. Last time I was there I spent 1k on tires and asked for an oil change, I didnt receive the oil change and recently returned for a tire replacement that apparently had no warranty. Had to pay extra money to replace the tire with less than 20k on it. I contacted corporate last time I was there and never recieved a reply. Upfront customer service is okay but the workmanship is extremely shotty! I will be going somewhere reputable even if I have to spend more money, quality is everything!!

Ma
Review №38

Great service...very helpful staff

Ch
Review №39

They dont overcharge or try to upsell

ma
Review №40

Great staff helpful not pushy and very nice

To
Review №41

Did not tighten my oil plug on my BMW

be
Review №42

UPSELLING SCAM ARTIST:DIDN’T USE PRODUCTS THEY CLAIM TO HAVE USE, PERFORM SERVICES WITHOUT CONSENT and THEN CHARGE YOU AT THE END. TOTAL ROB, AVOID.

Ch
Review №43

Great service

AA
Review №44

Fair service

Information
44 Comments
3.3 Rating
  • Address:1674 Market Dr, Stillwater, MN 55082, United States
  • Site:https://stores.pepboys.com/mn/stillwater/1674-market-dr.html
  • Phone:+1 651-383-8513
Categories
  • Oil change service
  • Car repair and maintenance
  • Tire shop
  • Towing service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
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