I was referred to them by State Farm for business insurance. I called and the lady I spoke to was super nice! She asked me for some information and said the agents would get back with me shortly. I think it was about 2 weeks later that I heard back from someone. I had already found someone else by the time I heard back.
Brandon and the rest of the staff have been great to work with. It is nice to have a professional review your policies and have options that fit those needs. Security Insurance goes above and beyond in trying to help out.
They have great service and always call me back. Good prices as well.
Good service and good prices.
I was with these guys for 6 years, NEVER was late on a payment up until the last 3 months. Joanne was always so nice and did everything she could to help me. But when I have spent $200, (or close to that) for the six years I was with them I would expect or hope for a call, AN ACTUAL EMAIL or something in the mail BEFORE HAND to let me know my insurance is going to lapse. I MADE a payment with Brandon on the 20th of July and specifically asked how much my insurance would be for the next month because I drove with Progressives snapshot device in my car for four months, he said he would call me back and let me know. NEVER got a phone call and he ALSO NEVER SAID I was going to be without insurance or that if I didnt make another payment that my insurance would lapse. If I was so far behind and without insurance, THEY SHOULD HAVE NEVER EVEN TOOK A PAYMENT FROM ME. I was informed of all this when I called in to make my payment for August and when asking questions, i was given nothing but excuses and clearly wasnt being listened to. I should receive a refund for the payment I made in July considering I WAS NEVER EVEN COVERED AFTER MAKING that payment. Idk what has happened over there but Security Insurance def dropped the ball. Now I have to start all over and for out more money for down payments because of their lack of communication.
Friendly service