My first time coming hooked me in. I asked for acrylic on one of my toes to give it a better shape and it was flawless on top of that they have new chairs were the bottom lifts to prop your leg up so that u don’t have to hold it up when they are scraping the dead skin on ur heels. I enjoyed my pedicure that day. I went back 4 weeks later for another pedicure and it was horrible. I had a different lady and she cut me twice I shrugged it off. Then for the acrylic nail another young lady filled it and I asked for it to be cut down every time she cut it down I kept having to say more more more. After they were done I said I’d never come back again. Well I wanted to give another try looking for that first time experience again. Today I did that and it went horrible again. I got cut once, had to help hold my leg up and when I complained that the translucent polish I chose was not supposed to be dark they still didn’t understand what I was saying instead of going to the swatches to see. She began adding another layer of polish even after she had already put 3 on. if I wanted a dark pink color That’s the one I would have chose. I picked the translucent pink and she gave me dark bumpy thick pink. that was it for me. Friendly place ok customer service.

Very slow and over priced. I dont think you should charge by the hour than you take all day doing the job. Just blame the customer because you dont know what you were doing. Will never be back. Tracy is supposed to be the best but did me wrong.

Very quiet atmosphere but for the most part I was happy with my experience and my nails are cute.

THEE BEST Nail Shop Around! Fast Service, Very Polite! They Will Make Sure Your Satisfied Before You Leave The Chair! Y’all Go See My Nail Tech, Tracey And Her Crew! They Are All Great!💅🏽

This is one of the best nail shops (if not the best) because they have so many choices (ombre, foil, dip, designs, etc). They also know how to shape them correctly which is important to me (all same length and not too thick). They are also friendly and I have not waited too long just walking in off of the street. The price is competitive.

Tracy is amazing!!! I called her upset that I had just highly overpaid for a full set of acrylic nails that turned out horrible at another salon. Even though I showed pictures and still had some of my own nails on to go by (shape) they were nothing like I asked for.I paid way to much and the quality was horrible!!Tracy told me to come right in and she listened and then proceeded to fix my nails and made them look exactly what I wanted them to!!She was so friendly and she definitely knows her stuff! I would highly recommend anyone who wants a great set of nails by people that care and take the time to listen to you, then come here!!The salon is clean and classy and everyone is so friendly. You are immediately greeted upon arrival and seated.Thanks again Tracy, you’re awesome! I’ll definitely be back!!! 5 +++++ stars!! Exceptional!

Love them! My deluxe pedicure is always 💥.

Great pedi and dip. There is not a zen atmosphere.

Ask for Tracy!! Shes amazing. Shes been doing nails in my family for 19 years!!

Tracy rocks! Best nail tech and any design you can conceive she can achieve!

City Nails is a great nail salon 💅♥️

City nail salon is the best salon in Springfield ill they do a excellent job the entire staff our very friendly and they can do any style or design you ask for i give them 100 stars

Good service and friendly...I love it thats a good place

Great experience. 2nd time here with Natalie. She does a wonderful job and pays attention to detail. Definitely recommend and my mom loves Traci for her nails here as well.

They are the best! Took me in 40 minutes to close and did a fantastic job! The price was much cheaper than other places that I have been to. I will definitely be going back soon!

Horrible experience. Extremely unsanitary: they just kept passing around the cuticle clippers among the nail techs without sanitizing between uses. The nail tech cut me multiple times, at least 6. It was to the point where I did not stop bleeding throughout the appointment and she did not once acknowledge it or apologize. I will not return.

Clean, quick, polite! They fixed another salons mistake for me in 10 minutes. Nice quiet shop. 5 stars.

Best nail salon weve been to in Springfield! Excellent manicure and service, very clean.

THE BEST BEST NAIL SALON IN SPRINGFIELD 💯💯💯💯 TRACY IS THE BEST HANDS DOWN...

I take my 95 year old Mother-in-law here and the staff is so kind to her. They do a great pedi for me of course, but Im grateful that they fuss over her and make her feel special.

City Nail has the best nail techs. I have been going to Tracy for 11 years. She is able to freestyle hand designs from any picture. I would highly recommend to go .. Ask for Tracy :)

My favorite place to get nails & toes done

My nail tech cut me twice while giving me a pedicure.

The very FIRST nail salon where I actually had my nails done exactly the way I wanted 😁

Best Place In Springfield, Illinois. Tracy❤️❤️

First time at city nail salon love my nails they turned out awesome

Love this place. All of the technicians are very gentle. My nails have never looked better!

For the first time I came here, I was really happy with everybody here when they made my nails very nice, Id come back here, thank everybody

Always do a perfect job very friendly very good cost money well Spent

Very nice place. Clean and friendly.

One lady dont know what she doing

Horrible experience!! The owner is rude, the nail tech acted as if her messing up was our fault. I would not recommend this place at all!!

Just got my eyebrows waxed.. well attempted to and she was extremely rude ! it from the state so i told her specifically what i wanted. she proceeded to do her own thing, then she told me i didn’t know what i wanted an that i needed to knw what i want because i’m wasting her time. NEVER AGAIN NEVER AGAIN NEVER AGAIN ! #TrashBusiness #TrashService

Tracy is the best nail tech! Always does an amazing job and is gental!

Took my two granddaughters there to have nails and eyebrows done eyebrows were great but the nail job was terrible. I would not recommend this place at all .

Asked for a snowflake on my daughters nail, they had not a clue what a snowflake was. Very sloppy.

My favorite nail salon! Tracy does a wonderful job!

You need to come here! They do an amazing job!!

I love going there there so friendly and good

Quality and fast

Shop owner very talented and skilled

Its one of my main places to get my nails done!!

Does great work

Great Staff