Very professional, courteous and well respected outfit. Would recommend this place to anyone. I once had my vehicle towed by Interstate Towing and was brought to the cleaners after I received the bill. It was outrageously priced at $150/day. Not here. It was only $35 a day and I was in and out of there. Thank you Mr. Mascaro.

I have locked myself out of my vehicle multiple time and it only takes one phone call and they instantly open up my car with no problem. They are also very professional and great customer. I highly recommend them!! They’re not expensive either!! Love them!!

My car recently would not start. I called Mascaros. They promptly came to tow me. My husband had made it there right before he arrived with the tow truck and he was able to get my car to start somehow. The driver was so kind and did not charge me for a service call (which I would have been more than willing to pay). I will certainly call this company anytime I have a need for their services. I cannot say enough about them. Absolutely wonderful experience.

Drivers need to pay attention. Driving without a hands free device while on the phone when this is your business is illegal and dangerous. Turning off the highway and almost killing someone while you merge into their lane, also dangerous.Please get hands free devices for your drivers. Or tell them the STAY OFF THEIR PHONES before someone is hurt.

Friendly customer service great response time would recommend

A huge lifesaver on a crazy night! I can’t thank Mascaro’s enough for their incredible help tonight. My dad was up visiting from North Carolina for Easter and when we went to gas up his truck for his long drive back, we somehow locked his keys in his truck at the gas station. We tried for a while to try and find someone to help us and tried to even unlock the truck ourselves. The East Longmeadow PD connected us to Mascaro’s and they arrived in less than 10 minutes - even though it was late on Easter Sunday. Ron was so incredibly nice! He was so skilled and in just a few minutes he had the truck unlocked. No damage to the truck at all. He truly couldn’t have been any more incredible in the service he provided and how he treated 3 very stressed and tired people on a late Easter Sunday night. Ron - we cant thank you enough for your kindness and generosity! You have no idea how much what you did for us means to us - we are so grateful! Happy Easter to you! Thank you! Mascaro’s will forever be the company we choose anytime we need help in the future!

Would like to say thank you again to Mr. Mascaro. (Cant remember his first name) lol for rescuing me on Boston road today.. he helped me so much.. brought me to Town Fair tire to get my tires fixed.. he made me feel so much better, and made a bad day alot better.. thank you honey, you know who you are 😊.. Ill recommend you to all my friends.. your a life saver..and a great human xoox

Very nice polite, efficient, personal willingness to help and inform you of options correctly..

Great service, Many trucks for all types of towing.

Great Service prompt reaction time.

Awesome mechanics great Towing always there when you need them highly recommended

Mascaros left me stranded. I called for a tow truck to lift my vehicle to assist with a tire change after my jack warped and broke. He stripped the caps off 4 of my lug nuts, didnt have the right size wrench on him to remove the stripped nut, told me he had another appointment and took off without finishing the job. He refused to even tow my vehicle 1.5 miles to the nearest tire center so I could complete the change. He claimed that the stripping was my fault. Why would he schedule another appointment not knowing how long mine would take? What kind of businessman takes someones money, does half a job, then leaves the customer stranded? This is not a professional, this is a low integrity businessman. Consider yourself warned.

Family owned and operated, wouldn’t trust anyone else with my vehicles

Excellent service and fair prices on Towing everybody is very friendly family orientated type of place

Employee towing a car was extremely rude when approached with questions concerning his work .

Great service