The team at Box It always go above and beyond with their customer service in a most professional and friendly way. The staff is sure to greet me each time I visit, showing me they care about serving my individual needs. The store is very clean, well maintained and welcoming. I LOVE DOING BUSINESS HERE! I feel safe and confident in taking my all my mail items and packages to BOX IT.

Execellent service, Alway Friendly all the time im very happy customer.

Their team is always wonderful to work with and super nice. Highly recommend you go there for your mailing/shipping needs.

They dont wear masks in a friggin pandemic!

Very rude people attending customers.

This is a truly wonderful place. Ive been using them for years. GREAT customer service given by staff that really cares. You can use this business with confidence.

Staff were not wearing masks when I went inside. Found package when I came to pick up, but both women were not wearing masks when I came to pick up a package.

I have been using Box Its services for a few years now for my companys shipping needs and personal shipping needs. Tonia and the rest of the staff have always been extremely helpful. Im in and out quick with no issues.

Thank you so much to miss Talia are being such a capable and reliable partner I run my own business and I hogsett mail packages on the daily and if it wasnt for her being so capable and reliable I dont know where I would be right now in order to trust my mail to such a great person they he saw much miss Tanya and Im very appreciative that you worked as such a great company and I wouldnt have anybody else work for me other than you thank you

Ive been using these guys to professionally package fine art for shipment. I must say that Tonya is a particularly helpful and considerate associate that has helped me more than once. Thank you!

Tanyas is awesome!!!! She helped me ship & packaged even though they were about to close in 4 minutes. Thank you sooooo much!!!

Love the ladies at Box It! They are so helpful and professional. They always take great care of me!

Love this place. Lot quicker then the post office.like 10x faster. If you value your time and like supporting your neighbor who supports our troops.Note:The Google ping is in the wrong place .

MS. TONYA WAS VERY EAGER TO HELP. She asked no questions... she jumped right in and helped. She was professional. The store is very clean and organized!!! Thanks again!

Helpful and professional. Also provide notary service

The owner, Kay, is a Notary, and quickly and efficiently notarized my documents even as other customers entered the store. She promptly acknowledged them while she completed my task. I am happy to recommend Kay and Box It.

Came over here after the Fed ex store tried ripping me off. amazing customer service and had no issues with getting my package shipped out. thanks again!

They did a notary for me, faxed it, scanned it, and then over nighted it for me. I was worried it wouldnt make it in time but all my variations made it. They were all so helpful!

Love the customer service!. They are always so sweet and helpful!

The one and only place to do business here in The Woodlands. Always kind and gracious the owner is the best. Her staff always goes up and beyond to service their customers.

Amazing staff!! Very attentive and personable!! I was so impressed! And loved their selection of boxes and envelopes!! One stop shop!!

Fast friendly service.

So apparently they have my package but they dont and also they dont know where my package is ( due for a job ) but the tracking and inventory say its there... that was the best answer she could give me

Very nice ladies who work there! Helped me with all the questions I had about shipping, they even carry packing materials and other office supplies

Never had any negative issues with Box It be it mailings, purchasing supplies and the customer service is great!

THIS REVIEW IS ONLY CONCERNING THE FEDEX ASPECT OF THEIR BUSINESS. We dropped off a Fedex package for pickup. Would not recommend for Fedex drop off. They can not scan in packages or provide proof that it was dropped off. We our now on the hook for a $600 defective device that was being returned to manufacturer anyway.

So unacceptable....they deserve no star at all. Packages lost, I understand. Maybe not their fault. A poor attitude and an ugly tone is not appropriate for a business dependent upon good customer service and a smile.

Box it has an Amazing staff who are very informative and helpful!

Really nice staff. Services were far better priced than FedEx.

Unfortunately not a good experience at all. Box It lost numerous packages for me totaling nearly $400. When I tried to work with them to locate the lost packages, the old white lady at the counter, I believe her name was Tonia was very rude and unhelpful. After she was unwilling to assist in a matter that was 100% Box It’s fault, I contacted both other parties involved, including UPS, and they were extremely helpful up until they had to deal with Box It. They were turned away in a similar manner to myself. Box It doesn’t give receipts for drop offs probably for this reason. They shouldn’t be a designated drop off location if they don’t hold records or receipts for any of their customers. Terrible experience.. Mistakes happen but that doesn’t excuse rudeness or a lack of manners. Highly considering taking action

Wonderful services, competitive pricing, great staff

This place is trash and the people who work here

Im so disappointed, I spent over $30 just to send receiving blankets to two people, when I asked about the flat rate boxes they claimed they didnt have any, It would have only cost me $11 to send it if they had the flat rate boxes! THey took advantage of me and I could have saved well over$20. Never again will I use this store ever again, save the money and stand inline for 2-3 hours at the post office stead! Shame on this company for not being more forthcoming about helping coustomers out! You have lost my business for good!

The staff is always helpful. Ive been a customer for going on two years and expect many more.

Last week I payed for priority shipping and they specifically said that my package would be delivered in 3 days. It has been a week and my package hasnt been delivered. I payed way more then I should have, and when I walked into this place they told me that they could not help me and blamed it on the government. I will never walk into this place again.

Dropped off my textbooks on 12/22 to be returned by UPS, but they werent sent until the 27th. And I was charged a late fee because they were not sent on time. If youre looking for a place that doesnt actually ship your packages, youve find the right one. WILL NEVER RETURN.

Friendly staff