Steven and his team are top notch. Ive come to them several times now with my 2014 LWB Range Rover for general service, an emergency gear shifter unit replacement, and most recently; they helped me through a major fix with replacing my water pump, timing belt, break pads and rotors. They worked patiently with my warranty company to ensure everything that could be covered was covered, and they even went above and beyond by fixing a few smaller things they found along the way without nickel-and-diming me.Being that Im a first time Land Rover owner, I knew that maintenance headaches were to be expected. I appreciate that Steven reviews the estimated repair costs with me prior to proceeding with work and is honest about what needs to be done vs what can wait. He and his team also keep me posted on the status of the repairs and ETA on completion. The team is also very diligent on returning phone calls and answering questions in a timely manner. A+ on customer service. Needless to say, I highly recommend the British Unlimited Team
I have been a customer of British Unlimited for more than 10 years. I bought my sons used Rovers when they graduated and Luis took such good care of us, when my wife and I bought our latest vehicles we both went with used Rovers. That choice was easy, simply because of the trust we have in British Unlimited. They always give you a fair price and never EVER overcharge for anything. Luis and his guys do work that is as good IF NOT better than the dealership and you can trust them to not oversell you. I cannot say enough nice things about this place or the people that run it. Buy a ROVER and trust this place to keep it maintained and working.
Excellent service: took my Land Rover discovery for mirror repair and was done timely. Love their professionalism.
We took my grandmothers land rover over to this shop. Before taking it we explained to them that another shop let it sit for six months and gave us the run around and that we had no idea what they did to it. They told us no problem and to bring it over. We drop it off there and a few days later we got no update on what could be wrong with the car. We called multiple times but the phone would always say that the mailbox is full. When we finally did get a hold of them Steven said that the battery was dead and we needed a new one to be able to do the diagnostic. I told him the the battery is less than a year old and that it should still have warranty. He said that he would have the receptionist check on that for us. 3 weeks later we still hadnt heard anything. We called and nothing had been done. We decided to take the car somewhere else and what do you know the battery was still under warranty and the other shop had no problem getting the diagnostic done. I was really surprised given all of the good reviews and the fact that we were recommend to go here that we had such a poor experience.
These guys are amazing. They live and breathe Land Rover and Range Rover. They are the only shop i have come across where they are willing to actually repair if requested rather than insisting on expensive replacement. They are open, honest, and very reasonable. One of the few places where i feel that I am not somehow getting fleeced. Highly recommended.
Most Amazing and awesome customer service best shop i have ever been to. Took my range rover in with a bad engine, they did everything from the heads, hoses and timing chain and engine flush and they finished it in less than a week and my car is driving perfect, and the price was very reasonable.
We have been bringing our cars here for years. We love the work, honesty, and competitive pricing. The team here can create and build dream cars from ground up. From building your custom defender, LS swap on a BMW, our custom calipers on a minivan.
I have used Brittish Unlimited for my Range Rover service and repairs since I purchased the vehicle in 2014. I have received nothing but top rated customer service and mechanical work from this shop. I have found them to be honest, trustworthy all the while keeping their prices fair and reasonable. I would HIGHLY RECCOMEND this shop to ANYONE looking for an expert shop to take care of their Range Rover.
I recently purchased a 2004 Land Rover Discovery through British Unlimited. I’ve wanted this model for along time. Luis and his team made it happen. I currently live in San Antonio but previously met Luis and his team while having our other Rover serviced through him while living in Houston a few years back.I cannot say enough of Luis and his staff. They exceeded my expectations with my Disco! He made sure it was in great shape for me to drive back home to San Antonio. I trust British Unlimited when it comes to these types of vehicles, that I made the trip from San Antonio to them in Houston and would do it again!Thanks British Unlimited, I am so happy with my Disco!
I bought a 2001 Toyota Sequoia I bought it a few years back and it still runs like a dream awesome shop good service
Like no other!British Unlimited has some the best business practices in the area! From general maintenance to diagnostic services they far excited my personal expectations! They have been one of the few businesses since I’ve lived in Texas that seem to understand customer communication. I took my Jaguar XF in for an oil change, 60k service, and a diagnostic due to some small personal concerns. Luckily I did! My experience was with Steven who made me feel informed and was attentive to my multiple emails.They were able to diagnose a few costly issues which they quickly moved threw my extended warranty. The process as a customer was very easy and most of all I left feeling confident and informed about the entire transaction with very little money out of pocket. But it doesn’t end there, I got into my car fired her up instantly I noticed a difference. I was just as happy to drive her home as the day she was purchased. British Unlimited gained yet another loyal customer through pride in workmenship, accuracy, and customer communication.
Great facility, purchased a 2004 4Runner and they got the vehicle up to par and pass inspection. Highly recommend, vehicle has been running great !
I came in with a 1996 Land Rover discovery for restoration and repairs. Since this time my experience has not been good. From a standpiont of understanding key issues to service delivery, communication and adherence to schedule were all sup par.
I have a 2016 range rover sport that had a check engine light problem. I took it to british unlimited and talked to steven (service advisor) he pulled codes and came back inside and explained what the problems might be. He suggested to do a smoke test to verify what was leaking since i had an evap leak code. They called me back with estimate of repairs for a valve cover replacement. I approved repairs, 3 weeks have gone by and no check engine light on. Thank you guys for great service and explanation of repairs. Well worth the drive from the Heights. Thank you Steven!
Best customer service super helpful with any questions and very professional working crew I wouldn’t pick any other shop for my Land Rover or any of my other vehicles I have!! Luis is the best!!!
Long time client, have always addressed any concerns with my 2009 lr2. Always have had diagnosis prior to repairs, fair prices, highly recommend!
Poor communication, would not recommend.
Great place to get work done to your Land Rover/Range Rover. They do very good quality work and will properly diagnose your Land Rover/Range Rover better than the dealership.
This business is a ripoff. They damaged my car and stole parts off of it. How sad and pathetic. DONT TAKE YOUR VEHICLE TO THIS PLACE!!!
Steven and the folks at British Unlimited are amazing! I took my 2016 Toyota 4Runner there for some extensive work, and they were wonderful! From helping me navigate the insurance claims process to making sure everything was repaired properly, I would recommend them to anyone. My mom has been taking her 2008 Range Rover Sport there for many years, and they have always done an amazing job for a fair price. our family is a forever customer!
I have never gotten around to write a review for the shop! Its not something I often do for any place or anything, but I think this place, so far has earned it! I have been coming to this shop through the entire time of my Range Rover Sports ownership, which is about two years now. Ive always had great experience and gotten problems fixed. So far, I dont have any major issues just yet. But lets hope that I wont, given that I will always get my car serviced on time right on the dot as Steve suggests! They are not perfect of course, and no body is. But I can certainly place my trust with Steve and Mr. Louis to take care of my RR for many years to come! Thanks guys!
Been using them for years and the quality of work and service is better than the Dealership!
Honest folks, prompt service, great value and expertise..another auto enthusiast recommended them, and glad I took my Range Rover sport there.
I have been a customer of British Unlimited for over 10 years and they have never disappointed. Both of our vehicles were in the Range Rover family and not once was I left in the dark about what to expect. I highly recommend them and I enjoy most the professionalism and customer service that I always receive.
I have been missing my Rover keys for almost a month now. Steven was the only person who not only called me back but was quick to help me out!! Great customer service, very quick and very helpful!! I highly recommend this place!!! And if you call: ask for Steven!! :)
I’ve been coming here about 6yrs now. Always great customer service and very fast & reliable work. I’ve had my transmission rebuilt in my 2004 Range Rover with no issues. I’m now in a 2007 Range Rover and I know I’m in good hands with Luis and Stephen.
I almost dont know where to start with this place. Ive been a customer since the beginning and have always received service above and beyond my expectations. My most recent experience is no different.I took my car in because it was shaking a bit when I reached a high speed. Luis and his awesome crew did a full evaluation and diagnosed the problem. After the problem was fixed, Luis took it on a test drive and was not satisfied. Upon further evaluation he was able to identify the actual cause of the original problem and fix it.If you are looking for a high quality, high standard of service, this is your place. Luis and his dedicated team stand behind all of their work and make sure you are satisfied.I have years of stories like this one, so feel free to reach out to me if you have any questions.Luis, thanks to you and your team, I dont ever worry about my cars. Keep up the great work.
Very nice and honest folks and extremely knowledgble on Land Rovers. I drive up from the Heights just to have my Land Rover serviced by them. I could go to somewhere closer, but I will not. In fact, the next vehicle I purchase will be a used Land Rover and I will have it serviced by them. If you have a Land Rover, go to British Unlimited. Thanks for all your hard work, British Unlimited!
Excellent service and reasonable pricing; highly recommend.
They have continuously done a great job on my range rover. Steven is always very nice. Thanks british unlimited 👍
The BEST DAMN SHOP IN HOUSTON. The service on my car was faster than the flash himself. With the ability to turn my car from a rusty bucket to a luxury sedan its definitely worth 5 stars, along with my strongest reccomendation. Steven Herrera in particular kept me in the loop and I can see him running the place some time soon. Kids gotta bright future. Also his Father who was lead mechanic on my vehicle, I received top quality service from a experienced Veteran. If Im ever in any trouble again. Ill come running to them. And if I have no feet Ill crawl. They well be a franchise business soon. Mark my words.
If you own a Land Rover, you should be using British Unlimited as your Maintenance/Repair shop. They provide dealer level customer service & workmanship, at significantly lower prices. Theyve done Air Suspension, Air Conditioning, Brakes, & other smaller things for me.100% Recommended.
I’ve been a customer for the past 5 year. I’m so thankful for finding this place. They are very knowledgeable, honest and efficient. I’ve had everything from oil changes to severe electrical work performed. All services were completed and no repeat issue. Steven/Luis/Alberto thank you guys for being wonder at your job and even better people. You guys are awesome!!!
Ive been calling on British Unlimited since 2008. Luis and his staff have a thorough knowledge of the entire line of Rover vehicles. They are very reasonably priced and often can make repairs that are a fraction of the price of the dealer because they can sometimes repair or replace a portion of the part without making you go to the expense of replacing an entire part. Theyre the best and worth every penny.
Luis and his team are hands down the BEST in Houston and surrounding area if you need work done on your Land Rover or Range Rover. Ive had many many issues with my LR2 and since it was under warranty would always go to the Land Rover dealership for repairs. The dealership always did an okay job and I never had to pay for it so the situation was fine. Once my warranty expired though, it was a completely different story. My husband started doing some research and found British Unlimited one day. Luis and his team are great to work with - they truly work for their customers and care about getting them the best deal. My LR2s rear differential went out and they attempted to find a refurbished one that they felt was good and would last - when they couldnt find one that they felt would last, they talked through it all with my husband and worked out a great deal for a new one. They are efficient, pleasant, professional, and will even pick up your vehicle in most parts of Houston if you plan ahead. I highly recommend anyone needing work done to their Land Rover or Range Rover to go see Luis and his team...you wont be disappointed!
Our family has a Land Rover Defender 90 and a LR3 and we were always paying crazy prices at other places and they wouldnt even do a good job. Think God I found Land Rovers Unlimited. Very reasonable prices and great service by Luis and his staff. After the years of there great service I wouldnt even think about taking my Rovers anywhere else!
Took land rover here cause no lights came on Serviceman Lois was very nice ask to leave vehicle give them a couple days to look at it . was called back told what was needed and cost of repairs was pleased with service and quality of work . if you have a land rover that needs repair give them a call they are a little far out but worth the cost.
Steven and Louis did a wonderful job., were very nice and did a great job flushing my transmission. Louis found build-up/sludge in the transmission pan plug. Ill probably flush again soon to get the rest of the sludge out. They suggest changing the transmission filter.. Beats buying a new transmission!! They are priced way lower than dealer.. Thanks guys!
Great!! Fair prices, great customer service, respectful, timely repairs. Very smart regarding range rover warranties, parts . Takes the time to explain things to you show what needs to be repaired ... Steven great guy. all around great experience. Range rover / Land Rover guru
There is no mechanic I trust more than British Unlimited. While needed repairs are not always what we want to hear, Steven answers all questions, explains everything and provides photos of repairs, etc. needed. I trust them so much I just purchased a new (to me) Range Rover! I would have been very nervous about purchase, but I trust them 100%!!!!
Great Customer Service & Competitive Prices
Land Rovers Unlimited has worked on my Land Rover Discvoery II for over 8 years and have always been a satisfied customer. With the professional staff and I’m always looking forward to talking my vehicle in for service and any other work needed, price are very reasonable. Highly recommended!
Came highly recommended! They recently installed a cam in my Disco 2. Excellent work; kept up to date on repairs and pricing was extremely reasonable! I will be dropping off my Fullfat RR for transmission troubleshooting and service soon. Been doing business here for several years and don’t plan on stopping!
I have had my water pump replaced and oil changes done. Would not take my Rover to any other mechanic. They have a customer for life. Luis is awesome!
I was in an accident and needed to get my car repaired. They did an awesome job getting my car fixed and getting it back to me in a timely manner. They went above and beyond! Great customer service.
Good, honest mechanics who dont oversell or upsell. Brought in my LR3 for what I thought was a major transmission issue and was told it was something much less expensive. They fixed it quick and have a customer for life.
Steven is extremely professional and courteous. Im given a thorough explanation of needed repairs, expected expense and time-frame to complete the job. I find them extremely accommodating to my busy schedule and very fair on prices. I have, and will continue to refer business.
My go to repair shop for my Rover.The service manager at British Unlimited is knowledgeable and always helpful. If it can be done they will take care of you or tell you or suggest what you need to do.Ive been coming here for years and Im always satisfied.
My wife and I own several Land Rovers. I have dealt with shops in Utah, Colorado and Texas and this is by far the best one yet. We had one shop install parts incorrectly and cost us a fortune. British Unlimited, Luis and his crew did not have any issues tackling some one elses poor workmanship. They were fair, honest and very informative as to what the problem was. They documented everything with phone calls, pictures as things were dismantled. They kept and provided all the old parts to show the areas of concern. I dont think you could ask for more from a shop. I am hesitant on taking my Defender 110 anywhere. These gents have gone out of their way to help. To date we have had the timing chain done on the LR4, new transmission and gearbox upgrade, new pistons, head gasket and machining on my 300TDI. They do all our maintenance as well. Could not recommend them more.PS - They dont do locks on peoples houses! :)Chad and Nicole
Highly recommend!!! I have been a customer for over 10 years now and can always count on great service at a reasonable cost. I bring all 3 of our family vehicles here for maintenance and repair. Luis has always been honest and fair and I can always count on him to recommend the right fix for our vehicles without pushing unecessary repairs.
This is the best shop I have taken my car to get services every time I am in here they make sure all your question are answers and my car is complete and ready to get back on the road. I highly recommend this place to anyone its a bit far to get out here but very worth it.
Great service, i did a timing chain,ac compressor change,break pad change,master cylinder replacement. Car runs really good.highly recommended.
Let me start off by saying Im not a paid blogger or what not. Just an average person that was told about this company by word of mouth. Luis, his son, and his workers are the best mechanics to work on Land Rover or any other brand of vehicle.While out of town on work in Florida I had my wife take our Land Rover LR4. These guys went out of their way to take care of my wife and get the care repaired as soon as possible. Now the repair itself took a week, because there was serious damage. Luiss son called our third party warranty for the vehicle and got everything lined up. All we had to due was pay our deductible and then British Unlimited. Which, by the way, they have changed their name to Land Rovers Unlimited now.We take our Land Rovers that do not have a warranty to them also. This repair shop is way off the beaten path, may not have a real fancy waiting area like Land Rover dealership, but is the Best repair shop I have EVER seen, out of any vehicle I had repaired. Go to them with confidence in their work, peace of mind, and trust knowing they will do it right.There are some repairs that have issues on all vehicles or can sometimes cost more than we would like to hear. But Luis stands by his work and warranties it. The service British Unlimited/Land Rovers Unlimited is what you would expect from the dealership, but dont get. The Land Rover dealership repair shop has ripped us many a times before and never fixed the real issue until we found this place. If your all haughty and to good for people, then perhaps you should go to the Land Rover dealership to get ripped off, just so you feel better by taking there. If your looking to get excellent customer service, good pricing, and warrantied repair work. Then this will be a place for you to take your vehicle.Also, might I add. As most people know people are quick to write a bad review, because their angry or what not. Hardly, will people take a time to post a good review of something. Therefore, in itself you seeing good reviews tells you a lot about this place.
I was amazed at how honest they were. The service was great. Theyre fantastic and it seems like they genuinely care about their customers.
I brought my LR3 to a mechanic to determine what was going on with the suspension. The mechanic could not figure it out. Then I brought my LR3 to Land Rover Unlimited and the manager/owner knew what the problem was within minutes (needed a new compressor). The mechanics at Land Rover Unlimited are smart and professional. I had a wonderful experience and would recommend them to anyone who drives a Land Rover.
Land Rovers Unlimited/British Unlimited is the best! Excellent service and affordable. As a single mom, they are the go-to men in my life!Thanks a bunch guys!!! You keep my ROVER rolling.
Took my 2010 Jaguar XF SC in for a few items. They worked with me and my warranty company to get server issues fixed! Great Job!! Found my new shop of the JAAAAGGGG
These guys are the real deal! They are sharp as a tack with Range Rovers! Their customer service is impressive. It’s quite a little road trip to get there but so worth it. Their prices are fair and I just feel like they have my back. My Rover was misfiring, they diagnosed it, didn’t charge me, AND drove the car back to my house to drop it off! Unbelievable! Love them!!
I recommend this place to anyone who owns a land rover Range Rover or any of the land rover line The Guy Tony which may be the owner or manager was very host could have liked and told me I needed a transmission but was honest enough to tell me the people who Installed my CV joint had put wrong part in. Worked with me to fix someone elses mistake very reasonable price.
Just got my rr2014 and sure enough something was needing to be looked at within a month of owning it. After reading online about Land Rover Unlimited I brought it in, 15 minutes it was fixed and life is good. Highly recommend the team here.
I would firstly like to express my utmost thanks to Luis for his many many years of invaluable and dedicated service he has always displayed whenever or for whatever my need was. Always upfront, honest --and ensured quality work--just an all around genuine, caring guy!Not to far from the tree 🌲 Steven (chip off the old block) is truly as dedicated (as his father) when it comes to his proficiency, knowledge and moreover his customer service-Stellar interpersonal skills-Lastly all the techs Ive had the pleasure to meet have been just as personable--much respect ✊🏽 and surely prides themselves in quality performance.Ive been totally satisfied with Mr. Luis Hererra-Steven & The BU Team over the many years----will continue my services here----and I strongly recommend without hesitation or reservation British Unlimited!!!
This was my first experience with them, Luis is very knowledgeable and honest. I had TPMS issue and the dealership could not solve it after keeping the vehicle for 2 days, Luis and his team solved for me in couple of hours and did a great job on my battery issue. This is for sure my go to shop for any future issues.
Best option by a mile other than a dealer!
I have been trying to schedule my oil change/scheduled maintenance with any and every Land Rover Dealership in Houston. To no avail, every time I called the dealership to schedule, I was put on hold for 10-15 minutes. Ridiculous! It seems as though they are all about selling the high priced vehicles but dont care all that much about maintaining them!Land Rovers Unlimited was extremely helpful. They provide excellent service in a quick and efficient manner. The service techs were upfront and honest about my car maintenance needs, making sure I was informed about every aspect of my Range Rover. I would recommend them to anyone who is tired of dealing with the long waits and frustrations of the Range Rover Dealerships for from simple oil changes/scheduled maintenance to major mechanical issues. If you care about honesty and quality of service when it comes to your range rover, look no further than Land Rovers Unlimited!
Luis and his team have helped me out since 2010. I have tried other places before him and no one ever fix the issue. He always troubleshoot and provide the solution and pricing to fit my needs. He always greets with a smile regardless of time of day I come by. Thank God for allowing him to service my 2006 LR3.
5 Stars hands down! I took my car to three different places, as my car broke down. They towed it down to spring for a fair price, and then looked at it for virtually free. The manager also worked with my insurance personally, and if it wasnt for the excellent service, professionalism, and caring of this place, I would have been absolutley missing out on my money. I am greatly indebted to this place. I am glad there are many great and honest mechanics still out there. Extremely cheap prices as well!
This place is awesome! Great customer service, honest, pride in their work, and just nice people!! Wouldnt go anywhere else.
I am currently in the market to purchase a range rover. I chose to try a different approach for myself, I decided to research the shops before purchasing the vehicle. I have recently found multiple shops in Houston and only 4 would spend time answering questions( with 2 of them literally running out of their shop after asking 3 questions). I was frustrated with the lack luster customer service and aristocratic attitudes toward what I thought was there specialty. I called Land Rovers Unlimited and Luis the owner picked up the phone and was genuinely engaging and extremely helpful. I was somewhat shocked when he invited me to come to the shop and take a tour and talk to him about what I was interested in purchasing. I called back to see if maybe it was an accident, but another employee answered and did the same thing as Luis had done on the previous call I made earlier. I went to the shop and a customer was sitting down while I was waiting and I shared my experience with him of my phone call and he responded that this was the normal for Luis and his people. The customer said that he has been using Luis for over 5 years and was complimenting the shop as a whole. Still I was skeptical and started asking about prices and labor and known complications with the vehicle. Afterwards, he not only answered my bombardment of questions (which I had researched and knew the answers already),he shared with me his philosophy and vision of serving people equally regardless of there economic background as well as his commitment to his employees and there families. I dont write reviews, this is my first. I usually tell people personally if I have a negative experience ( by using the rule of 7*7)but, never really talk about a positive experience.This was deserving of a positive review. I am definitely purchasing a range rover and they will be the shop I will use in the near future. Thanks again
Worked on 2 of my Rover’s in the past and I wouldn’t take it no where else. Thank you Luis for your honesty and hard work.
Got my Range Rover serviced here . Guys really know their stuff, Luis the owner is a knowledgeable guy and they will get your ride right . Thank you
Quick, efficient and just overall excellent work by my guy Louis ! Amazing guy and does quality work without the ridiculous price of a Range Rover store on my 2013 Range Rover HSE ! Appreciate it again chief !
This mechanic shop is the best Land Rover mechanic shop in Houston I highly recommend them. Prices and professionalism are great they took care of my Range Rover here
After paying 1000+ in other workshops, we arrived at British unlimited and they saved my truck :), they found immediately what the problem was and they fixed it. Excellent service and fair prices.
Exceptional work! Luis and Stephen are both very professional. Quick turn around and prices are very fair! We drove from Baytown to use this shop and will continue to use them in the future!
Dont think twice about it these guys are great!
I thought I would share my recent story of getting my 2016 RRS TD6 repaired. First of all I just bought it in December 2018 from Expo Motorcars IMO stay away from there... anyway, by April 2019 the check engine light came on twice. I had to buy new tires and needed a complete brake job including a new caliper.The Southwest Land Rover dealership wanted to charge me $5,600 for throttle body replacement, front and rear brakes and replace the caliper. And another $255 for an alignment and in a few months they recommend i come back for a mileage service for $1,200.So I thought that was outrageous so I pulled my car from LR southwest Houston to British Unlimited in Spring, Tx where I got a hell of a deal. Instead of replacing the throttle body they serviced it for a fraction of the cost vs $1.8k at the dealership then they did the complete brake job for a great price for a Vs $3.7k at the dealership. They Also bleed the brakes, did an alignment, an oil change topped off fluids, replaced cabin filter and reset service light!Never mind the reasonable prices, their consummate customer service was amazing! I was able to get Multiple questions asked. We communicated via text and phone call throughout the entire process! If that’s not great care and service I don’t know what is. I say all this to say if you’re in Houston, Tx and you aren’t getting warrantied work done at the dealer it is worth the drive to Spring/ The Woodlands to British Unlimited where Luis And Steven will take good care of you!
I always get the best service when I stop by the shop even when I come at closing time they always have time to help.
Ive been coming here since 2012, they are so cheap, do a great job, super fast,extremely reliable! Luis, Steven and the rest of the guys are so helpful.
I have a 2016 RR. During the recent flooding, I drove the vehicle in high water, but within the limits of the vehicle. Had a problem with the keyless remote and the vehicle would not lock. I called the dealership in north Houston and they said they can take a look at it in one week and it could be any number of things. Have used LR Unlimited for our 2011 RR many times and called them. It took maybe 5 minutes for them to find the problem and fix it. Worth the small charge!!! This is a first class business with helpful and honest employees. They have earned my future business.
I have nothing but good things to say about the team at British Unlimited. I needed an off-road capable vehicle to use on my hunting trips. After talking to Steven about these needs, he invited me to the shop to take a look at a Discovery 2 that he had for sale. The first thing I noticed is that the vehicle was in much better condition that I expected for a used model - it was clean throughout, the body/paint was in excellent condition, and the motor was running like a top. Steven guided me through the capabilities of the vehicle, and gave me a great deal.As I left with my new Disco, I joked with Steven that I was going to take the Discovery out and put it to the test, and that he should be prepared to make some future repairs and upgrades for me. My first experience driving the Disco off-road was fantastic, the vehicle was very agile and capable and went wherever I asked it to. After the abuse I put it through, I had damaged a few exterior parts and was ready to bring it to British Unlimited for some attention.After giving Steven the rundown on what type of driving/activity I was doing, he helped me come up with an excellent plan for upgrading the Disco with parts that would help add to my enjoyment/comfort as well as protect my Disco in the long run. Even throughout numerous questions and going back and forth trying to decide between various vendors/parts, Steven was patient and professional the entire time. He was not pushy, and always provided an excellent set of alternatives for me to examine. Ultimately I decided on the following upgrades/repairs:Upgrades:-custom fuse box set-up by British Unlimited (very slick!)-custom mounted Dewalt 1000 watt power inverter-heavy duty steel front bumper from Atlantic British-Smittybilt 10,000 lb wireless winch-Ridgid lightingRepairs:-power window regulator-replace broken exterior trim-replace various electrical wiring itemsSteven gave me accurate and reliable expectations of cost estimates and time-frame to completion, as well as provided me with updates on progress throughout the entire process. These guys are honest, up-front, and deliver on their word. When I picked up my Disco yesterday I was smiling from ear-to-ear because it looked awesome and the quality of work performed was top notch. Ill be putting the Disco to work this summer at the ranch and cant wait to bring it back to British Unlimited for more upgrades in the future!A huge thank you to the team at British Unlimited, you guys are a class act!
I work on cars as a hobby. But, when my 08 RR HSE developed electrical problems due to a rodent who unknown to me had gotten into the car; I knew I was way over my head. Fearing the worst and feeling dejected I brought it to Luis. He knew what he was up against, but he got after it. With his house ripped apart from hurricane Harvey, all his familys personal possessions ruined from the flood and on the curb; he came in on a Saturday and Sunday and made it real.I admit I was fearing the worst and was contemplating what I could sell the car for as a salvaged vehicle. He got it done though and for really not that much money. Dont want to say here, but lets say for about what a new set of tires would cost. Very decent. I wont go anywhere else.
After so many unpleasant experiences with Land Rover services dealer in the area I found an excellent team of people that take care of your car the right way. Thanks Luis and Steve. Keep the high standard work.
Drive a 2008 RRS. Took it into land rover houston dealership and they quoted me $4,200 + $200 for diagnosis for suspension issues. No way that is happening.Take it to these guys, finished the entire job quickly for under $900! Unreal job, even filled up my tank. Highly recommend!
Mr Luis and Stephen are VERY accommodating and knowledgeable. Im 3 years in and so far so GOOD :)
They are awesome dependable and Alot more reasonable than Land Rover.
I went to British unlimited to diagnose my 03 RR HSE. I drop the vehicle in with in 2 hrs I was called, Mr. Louis is was professional and honest with me from the start of the conversation, When the million dollar question was ask how much the job will cost me I was more than shock i couldnt believe everything he was doing and for the price he quote me, i didnt even think about it twice and told him to go ahead and move forward. I was told 10 days my RR will be ready some issues came up and it took a little longer but with that said my RR needed some cosmetic work and because he took longer to get the RR back to me he went ahead and fixed all of my cosmetic work for free and thru in the parts at a FREE COST. Steven kept me in the loop the whole time my RR was at the shop sending me pics and texting me letting me know where they were at on the job he also was honest with me from the start. Today in the morning i went to pick it up the guys did a courtesy clean and wash without telling me now that is extra and beyond what these guys do for their customer. I am please and excited to drive my RR on the road and know everything is OK with my RR, i live in Katy and from now on i dont care about the drive but this is where im bringing my RR for the rest of its life with me. TO THE WHOLE BRITISH UNLIMITED TEAM THANK YOU!
I was referred to Luis by a good friend & am genuinely happy abt the quality of the workmanship, the facility & technicans. My Rover SC was recently a victim of the Hurricane Harvey flood. Luis & the BU team took care of the damage, worked w/ Me & were AWESOME w/ My ins. company. All I had to do was ok the repairs, Steven was there to answer any & every question I had. Long to short, Rover will never get My business again. If Ur looking for a REPUTABLE dealer alternative for your import, Luis, Steven & the BU team will fill the bill.
Luis an steven run a great shop. Very fast very professional
Great shop for your Land Rover very affordable in comparison to other Mechanic Shops.Thank You Luis you did a great job in my Disco II
I have dealt with Luis at British Unlimited for over ten years now. From my Range Rover Classic to my LR3 they have done a great job at a great price every time I come in. Dont get screwed by expensive dealers shops.
LRU always gets the job done on my Rover when she needs it. Been visiting these guys for 5 yrs because I know I can always get a fair price and quality service.
Excellent place to get your Range Rover service!!! This is my third time using there facility. I WILL KEEP COMING BACK!!!
Luis and his crew are very professional and willing to help in every way to find whats best for us costumers. It is rare to find this anymore in the industry.
Good people who really specialize
Its ok
Bought a used Range Rover from CarMax, fortunately with MaxCare (extended warranty). Overall, I love our RR, but had a few issues and took it to the dealer, Houston Land Rover North. They fixed a few things, but a couple issues remained and there were more issues afterwards than when I first took the car in. Gave HLRN another try, the second times experience worse than the first. I made the mistake of assuming a Land Rover dealer would provide the best service.My wife and I lived with some very annoying issues, for several months, before I started to look around for other options. I found Land Rovers Unlimited on Google and the reviews overall seemed quite positive. LRU is just a couple miles away, so I decided to drive by and check out the place. Theyre tucked back in a corner, pretty non-descript, with lots of cars parked all around. Honestly, I was wondering, but I decided to walk in and check. The owner, Luis, who folks have very positive comments about, wasnt there, so I spoke instead with Stephen. I gave him the rundown on the issues we had and agreed to bring our RR back the following week.I did that and, in less than a week, LRU took care of every single issue, plus a couple they discovered while inspecting. Stephen did a great job of communicating to me, keeping me updated on repairs, on what MaxCare would cover, etc. When I picked up the car, Luis explained that most of the weirder issues wed had (e.g., alarm going off without anything triggering it) were due to a faulty alternator and voltage out of range. Such a simple thing, something you would expect a LR dealer to find easily.My wife and I are moving out of the area, but I would highly recommend LRU. A truly customer-focused repair center. This is a case of dont judge a book by its cover. Give Luis and/or Stephen a call and I know theyll take good care of you!
This is the only place I would ever take a Land Rover to. Great, personal and honest service.
I am happy about the result though something unpleasant occurred. It was not the shops responsibility. But I waited 4 weeks to get the car back.I knew about this auto shop a year ago through a Jaguar part dealer outside Texas, but did not have a chance to work with them. Then my 04 Jaguar XJ8 Vanden Plas got a problem with its air suspension again last month. I thought of this shop and dropped my car for a diag. Luis the owner and the guy you want to talk to helped to find a problem that causes the Check Engine light on and got it fixed. Of course, he got the suspension problem fixed too. Remember, Luis is the Guy. He is an expert of Land Rover and Jaguar.The shop is not as polished as the deals or a lot of shops out there. But what Im looking for is someone who can fix my car at a reasonable cost. So they did it.I will send my VW Passat station wagon to Luis for 2 issues. It seems Luis knows this car well too.