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The Oil Exchange
23400 Telegraph Rd, Southfield, MI 48033, United States
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The Oil Exchange

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Ro
Review №1

Just left here after getting an oil change, and Rick was super helpful and friendly. I had called a few days prior to ask some questions and he helped me then as well. I honestly always appreciate going to places that dont try to be too pushy about services or products to sell you. Got what I came for and was on my way. Thank you!

Ca
Review №2

I went with my friend to get her oil changed and it was the most positive experience either of us have ever had getting an oil change. The staff were super friendly and charismatic and didn’t try to charge for unnecessary things. I’ll definitely be going here from now on for my own car

Da
Review №3

Never coming here again. The worker giving me my oil change seemed very misogynistic and constantly made comments about how females don’t know anything about cars.

Ho
Review №4

Love this place! Always friendly and quick!

Ad
Review №5

Always so nice and friendly. I brought my dogs today and they were so chill with them while they worked. I always come back here

Ma
Review №6

Rick is very cool, nice, and helpful. This is the only place I come to get my oil change. Speedy service and good prices 20/10 recommend. you won’t be disappointed

Br
Review №7

Great oil change place makes you feel like family I take my diesels here to be sure they get treated right. Would recommend to family.

Na
Review №8

Knowledgeable about many things, solid oil changes

Ah
Review №9

My oil was clean, didnt need to get changed. No charge.

Zi
Review №10

They are very nice, the wash your windows, check your air in tires, fluid your washer fluid. Top notch customer service and the owner makes sure you are well taken care of. I even stopped by one evening after traveling and oil was low and was going to get an oil change but his cc machine was down due to internet issues but he was nice enough to go ahead and top off my oil so I would be safe. This is my new oil place moving forward. Customer Service go a long way in my book.

Pa
Review №11

Great people giving you straight answers and decent prices.

A.
Review №12

Got my oil changed here a few weeks ago. This was my 1st visit & the service was excellent.They were busy but got to my car right away!! Ill definitely be a return customer!!

Ty
Review №13

Willy gave me a coupon right off the bat without even asking. Great service! Larry showed me the new filter before putting it in. They asked me before they did any extra work and didnt try and sell me things I didnt need. Thanks again!

Je
Review №14

Very disrespectful they told me if u dont like our service go somewhere else

Po
Review №15

Do yourself a favor and go see Ricky and the other professionals at The Oil Exchange. I had such a positive experience. I will be returning for all my car maintenance needs. Thank you.

Zi
Review №16

This is may new place to have my oil change. I love the customer service here, that goes a long way. They dont try to oversell you on services. Also the other night I was just getting off the highway and my oil indicator came on saying low oil so I was due for an oil change and was going to do it that night. There was something going on in the area with the internet so his credit card machine was down and I didnt have any cash on me. The owner wanted me to be safe on the road and he topped my oil off for me at no charge. Thats great customer service. He has gained a new customer and I have told several people about his oil change business.

Ke
Review №17

If I could put 5 more stars I would in a heartbeat. Ive never felt more secure driving my car than I do when I pull out of The Oil Exchange. Went to see Ricky because of some engine issues; he was so professional, friendly, and informative. I ACTUALLY LIKE going to get my oil changed and engine checked. That should say a lot. On top of it all the prices are extremely fair. 100% the best.

Da
Review №18

Rick and team do a great job! Quick, honest and no nonsense. Will definitely be a regular customer. As a bonus its a local small business supporting the community!

De
Review №19

Friendly staff, quick service, affordable prices.

Ca
Review №20

It was my first time getting my oil changed in this area but I went based on other reviews- and I am so happy I did!! Rick is awesome and funny, and he made me feel very comfortable. He was honest and didnt overcharge me. On top of that, made sure I was all set with all of the fluids in my car to make sure everything was running properly. 15/10. Will definitely be back.

AB
Review №21

Great staff and good prices. The best of the best 👌

St
Review №22

Excellent customer service, and attention to detail! Better price than dealership, as well as professionalism!

Br
Review №23

Very clean and good service. No pressure buying 50 dollar air filters lol.

Ma
Review №24

I was getting an alert on my car stating that my oil needed changing. I was in the area where I work and usually have my oil changed at the dealership. In any event, I went to K & K because they had outstanding ratings and I can see why. Ricky took care of me and said my oil looked great. What happened was when it was at the dealership they forgot to rest the program on the oil setting. These are people you can trust, he could have told me I needed an oil change or anything else, but was honest and kind. Thank you!

ER
Review №25

I stopped by here to get my oil change for 1995 special and they took me right on in but they charged me $75 for the oil change told me that the special had ended even though it was posted outside but before I left the sign was gone beware of this place there are thieves among Us

Ch
Review №26

Ricky is amazing. Thorough and quick. I was very satisfied with my service and Ill definitely be back!!

Ma
Review №27

I went there and told them I want my blinker fluid changed. And they said they couldnt help me. 😀😀

Tr
Review №28

There is a reason this place has high rating!! Pretty Ricky was not only funny but very thorough as he explained everything to me and suggested other things I’d need in the future... if I could give this place 10 stars I would! Thanks again and I’ll definitely be back!

Br
Review №29

This place is right by my office. Amazing service! Fast and friendly! I never have to wait! The biggest bonus, they are honest! Ive been other place and have been tricked into better oil, more services and whatnot. Here they tell you how it is, and the pricing is amazing! Plus the punch card allows you to get a free oil change after so many visits with the same car! Love them and highly recommend!

Ca
Review №30

Great place!! Super nice people who are really quick and efficient. I was there about 20 minutes total. It was $25 for a standard oil change which is a great value for a place that’s so quick. They also put air in my tires which I really appreciated because I’m too lazy to do it myself. I’ll definitely be back!

Ch
Review №31

I love this place.! My family and I have been going here over 10 years! It’s the ONLY place we take ALL of our vehicles. The service is like NONE OTHER. Willie and Larry are always so polite and smiling, very informative and are true specialist. Take your vehicle here and you will not be disappointed.! We love them and will remain faithful to infinity and beyond.! #Solid

Ja
Review №32

Oh My Goodness! 😱 Never seen a oil change place listening fast than this one. They will bring you in an out for oil change service and never overcharge.If you need an oil change service then look no other place.

Ma
Review №33

All the oil leaked out after I paid $65.00...Now its in the shop after 2 weeks of getting an oil change. Only God knows🤔

Sp
Review №34

I’m the Founder/Director of Sparrow Freedom Project, a 501c3 non-profit that works to help provide aid and support to human trafficking survivors in Michigan. We received an assistance request last week and I reached out to K&K Quick Oil Change to inquire about payment options to help cover the oil change cost for the survivor. I spoke to Willie and he was very helpful and insisted that we bring the car in and he would personally service the car himself, free of charge. This random act of kindness speaks volumes about their business. Thank you K&K for your generosity and great service!

JD
Review №35

Great service by good people!! Thanks for oil change Rick! Stay safe brother!!

Cr
Review №36

Ive had very good service from day one coming here. Any question I had was answered and promises made to take care of me have been kept not mention them holding genuine conversations with us while we wait.

MS
Review №37

They were awesome! Very very very friendly and professional! It took no time at all an while u wait they give u a bottle of water an clean the windshield! They were ALL very nice!!

Ko
Review №38

This was my first visit and definitely not my last!! The guys were super quick and very friendly. They also went out of their way to make sure I got the best price. Great service!!

de
Review №39

Rick is the best!!! Always treats me & my daughters with great service. Rick has the best personality that makes returning for service a fun experience.

Er
Review №40

As long as k&k is up & running I will get my car serviced there and no where else. They are very friendly and also very trustworthy when it comes to your vehicle. I needed my brake light bulb changed & didnt have enough money on me the guy there told me he didnt want me to get pulled over for my light so he will fix it and I can bring him the money on my next visit. I will tell all of my family & friends to go there for next oil change.. k&k is awesome!!!

Le
Review №41

I’ve been coming to this specific place for my oil changes, wiper blades and all my fluid fill ups. Willy does a wonderful job making sure the vehicle your in runs properly regarding oil changes. As well as his side kick that insures fluid fills and tire pressure. I highly recommend this business to everyone. Not to mention I don’t stay close so I pass by all others just to come here! Been coming here 6+ years.

N
Review №42

Ive been having my automobiles serviced at K & K for several years now and will continue to do so. By far, the best service around town. Service is always quick, honest with great prices. Willy is a total professional; a class act! Highly recommend your next oil change be serviced at K&K. - Eric C.

Ye
Review №43

Willy was super nice to me. He recommended me to a Collison shop up the street. Good people and super friendly. I recommend this Oil Change Place any day.... I luv good people who can be kind on any day

Le
Review №44

Ive been going here for years. LOVE the service. Very friendly, very efficient. I go on my lunch break and Im in & out. He really cares about his customers and is passionate about his work. I actually look forward to my oil changes! I could definitely never say that for any other shop Ive used in the past. I recommend this place for an oil change to anyone. Guaranteed - the BEST place in Metro Detroit and the most trusted. Thank you Willie and Larry for years of wonderful service. See you soon for my next visit!

Th
Review №45

This place is great! I have been looking for an oil change shop that would allow me to bring my own oil and filter ever since moving to Detroit. When I called Willy, he had no problem with me providing the materials and only charged a small fee to complete the change. He has also owned multiple European vehicles so he knows how to change the oil on these brands as well. I have already come to this shop a couple times since reading other awesome reviews online and will continue to do so into the future.

Po
Review №46

I love this place!! Absolutely the Best place to go. Friendly, reliable, quick and affordable services. I have been going for 4 years now.

na
Review №47

Only place I go to. Great service and always fair pricing. The owner Willie is a hard working and HONEST individual- highly recommend his services.

Kr
Review №48

Now The Oil Exchange this place is fantastic! The staff are friendly, efficient, and service is quick/high quality. Would highly recommend!

Ma
Review №49

Good experience at this shop, i was out before 15 minutes of my arrival. The gentleman there are definitely friendly, its also nice that they dont try to upsell you on anything. What really was great was that when my oil filter was taken out I was shown it, when the new was put in they showed me it and the new oil they showed it to me. Its this kind of honesty that I like. I wouldnt say theyre priced low or priced high its seems moderate for a lube shop.

La
Review №50

Excellent. Very affordable. Fast. Didnt feel like they were trying to take advantage of me as a woman and sell me everything I didnt need.

JU
Review №51

I Love this place! Fast Affordable Efficient and Great customer service theyve always done a great job on my vehicles from regular to synthetic intake. I highly recommend K&k Oil Change for regular check-ups on your car!!

Sa
Review №52

No longer k&k. Now the oil exchange.Friendly guys, they offered me a water and filled my tires. Hardly no wait but there never really has been in the 2 years ive been going. They charged me $15 more than k&k (willy) which brought my total close to $80. Ill likely be going somewhere else for the next ones.

Ma
Review №53

The most enjoyable oil change experience I’ve ever had! The service was fast (around 10 minutes) and Willy was so personable. I’ll come here for all of my oil changes from now on.

An
Review №54

This place is amazing for oil change. No wait and their service is great. I would recommend this place....

Da
Review №55

I called ahead to see how long an oil change would be, and true to their word, I was in and out within 10 minutes.I mentioned I might need a new air filter, but he showed it to me and told me that I didnt need it, and he wasnt going to sell me something I dont need. Love hearing that.When my engine light was on, he came and checked the codes the car was putting out, and confirmed it was just a sensor and helped reset it.Quick, honest, courteous? Ill be back.

Mo
Review №56

This is the only place I will get my car serviced at! Just left and got my routine oil change, needed a new filter and windshield wipers. Service is always exceptional. I got a couple deals off of my service today which is a plus! Also they are honest and won’t try to get over on you just because you’re a woman! Wouldn’t recommend any other place!

Ai
Review №57

Friendly, Caring and Awesome customer service. Willy and his staff are the best! I was overdue with my oil change and had other car issues. They handled my situation with care and helped me. I highly recommend them!-Aisha C. -

Za
Review №58

Great workers especially the handsome young man. Very happy with services and will continue to go there.

s
Review №59

Hands down one of the nicest places I have been for an oil chang, besides my husband. I was greeted promptly as soon as I pulled in, spoke with Willy, who was super friendly and funny. He gave me a good deal on my oil change, topped off fluids of no charge and informed me of a small oil leak. Thanks again Willy, I will be returning for future oil changes.

La
Review №60

Hands down the best service ever! Willy and his staff are quick, knowledgeable and very polite. I highly recommend K & K and will continue to go there for my oil changes. Thanks Willy! :)

Ki
Review №61

Came to this place because of the great reviews and boy were they right! Willy and Larry were so freaking nice! I was on my lunch break and they were done with my car in 15 minutes...cheaper than my last place too. This is now my new oil change business.

Da
Review №62

This is my new oil change spot! Excellent service, in and out in 10 minutes! and good pricing. Did I mention, super friendly and caring staff? What more can one ask for?

Is
Review №63

Awesome Service. Best In Michigan!

Jo
Review №64

Best place ever!! Willy is very knowledgeable about cars and can fix or send you to the best place to get it fix! Also got a FREE oil change after my 5th time there ! Go there ask for willy!

Ca
Review №65

Great spot for oil change. The guys are fast & friendly. I get a little education every time I go too!

Na
Review №66

They changed my oil I’m pretty happy with the price and quality thank you!!!

Ja
Review №67

A Great place for oil changes. Great Pricing and Great Service.

Lo
Review №68

The ONLY oil change place I go to. I stabled across Willie and Larry about 5yrs ago while working in the around. I now go out of the way just to get my oil change done here. Fair, honest and knowledgeable of his customers.

Ka
Review №69

So Im from out of state and we dont have the pits to go under the car. I ended up driving my passenger tire into the pit and was awaiting a tow for 4 hours.All the while, Willy and Larry kept me company and were extremely friendly. After my car got out of the pit, they even completed my oil change before I left! Theyre really great people and I highly recommend this place. Im getting all my oil changes here.

Tr
Review №70

The best!!! Great service and quick! They dont try to up sell so you feel good when you go there! Love this place!

Mo
Review №71

Fast and great service guaranteed! So trustworthy that i refuse to go elsewhere. Willy is very helpful, assuring and great to work with. Thank you for being so great

Li
Review №72

I highly recommend K & K! Never once have I ever been talked into something I don’t need, They are very honest and friendly.I will keep driving the distance .

Ca
Review №73

First time going here. They were super fast, informative and superb customer service. Thank you so much.

ha
Review №74

Willy and Larry I believe were their names and they were extremely sweet and very efficient, I was In and out in 10 minutes. They also helped me know what might be wrong with my engine. Ill definitely be back!

Ca
Review №75

I keep coming back here because Willie is such a kindhearted, honest, hardworking small business owner. He has fair prices and EXCELLENT service.

Ju
Review №76

The only times I ever write reviews is if I want to warn others to avoid a place because of the bad service, or if I believe the place is exceptional. Both are very rare to come across.Truthfully, I have ever been to any shop as good as this one. K&K is straight up the best place around. Ive gone there many times now and every time I am treated like family. Willy and Larry are so respectful and actually try to help you out instead of suggesting you buy extra stuff you dont necessarily need. They know what theyre doing and they treat you as if they are helping out a friend. I truly dont believe a better place exists.

Ja
Review №77

Decided to try this place after reading reviews and they were accurate. Willy was very personable and professional, they provided great seevice. I will definitely be a regular customer from now on.

Er
Review №78

Love this place. Great service and they tell you what they recommend but they do not “over sell.” I trust them!

L
Review №79

I dont leave reviews for people but for this place I will. Hands down the best place to go for an oil change. Great people!

Wh
Review №80

Efficient, fair pricing, and entertaining. Thanks Pretty Ricky!

Ti
Review №81

Talk about hands down exceptional service! They really care about their customers here. I went in for an oil change (way passed the time it was due) and they didnt gimmick me into purchasing anything extra, or tell me anything needed to be fixed. They were polite, clean, and very fast. The best part was I normally get overcharged for oil changes, this place never charges me anything more than what a typical oil change is worth! I even have gone to them for questions about things that have happened with my car, they have never once turned me away, and did their best to fix the issues. Will always recommend K & K!

su
Review №82

Were from Chicago and had a minor problem with the pan cover on our truck. Willy was very gracious to help us right away. And he was prompt and gave us great service. He was very curteous!! Thank you Willy

Ro
Review №83

Excellent service, very friendly and personable crew. My favorite spot for oil changes...the BEST!

ch
Review №84

Willy was awesome, great service. Not to mention he is handsome. Very friendly and customer service oriented!

Ke
Review №85

Great service! Ive been going here for years. Willie and Larry are the best!

ad
Review №86

Over priced!!! They left the car filled with grease smudges and finger prints and they left the rubber trim hanging out of the front of the hood.

La
Review №87

Amazing amazing amazing service. Willy is an excellent mechanic who goes above and beyond for his customers. I won’t go anywhere else!

Je
Review №88

Excellent service. From people that really care. You guys have a customer for life. Thank you

ge
Review №89

Ive been dealing with them for 2 years now and I just love them and the customer service is excellent.

Sa
Review №90

Great service and great prices! Would recommend!

Jo
Review №91

Saw the reviews online and had to check it out for myself. In and out in 10 minutes. Great guys, and didnt try to sell me anything else I didnt need. I will be going there from now on.

le
Review №92

Incredible service! Very friendly, honest, and super fast. I will not go anywhere else again.

Jo
Review №93

The best oil change guys around. Great service and extremely convenient.

Gl
Review №94

Cant say enough how happy I am with this place. Im a bit distrusting of national lube chains but Willy really treated me right when I came in for a synthetic oil change for my CRV. The price was very fair and the service was the best Ive ever had during an oil change. Willy showed me my cars oil cap with imprinted oil type requirements, along with the container of the oil they were going to use. When he was done, Larry showed me the new oil levels on the dipstick which was a nice touch as well. This is all without me even leaving my car!K&K has my business for life, no question about it.

Je
Review №95

I drive out of my way just to go see Willy and get my oil changed and nobody can beat their prices m!! Unless its an emergency I will not go anywhere else!! Thanks for always taking such great care of me!!

Im
Review №96

Willy and Larry are the best! The only place that has ever done my oil change. They also do a thorough check of your car! Tires, fluids, etc. THANK YOU GUYS!

To
Review №97

Ive gone to K&K for years now - Willie and his team never fail to provide friendly, fast, quality service. I do not and would not go anywhere else for oil changes and general car care, and highly recommend them to everyone.

Ja
Review №98

Very friendly staff, did not pressure for any additional services. However, they were not able to replace my air filter because they didnt have the correct bit. After driving around for a bit I noticed a rattling sound under my hood. After a quick look they left a screwdriver under my hood! This could have seriously hurt my engine. I wont be going back again.

Ch
Review №99

Great people, great place. Always in and out with great service

Ar
Review №100

Great job, Technician was very professional and knowledgeable

Information
9 Photos
100 Comments
4.8 Rating
  • Address:23400 Telegraph Rd, Southfield, MI 48033, United States
  • Phone:+1 248-208-9140
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:11am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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