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Pro Tax Service - Snellville
4002 US Hwy 78 W, 520, Snellville, GA 30039, United States
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Pro Tax Service - Snellville

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Se
Review №1

It’s been three years that I have done my taxes with Jeffrey. He answers every question I have about my taxes no matter how small. Great to have a place were you feel welcomed. That trust that is built is what keeps me using his business year after year. If you are looking for a place you can trust for your financial needs, this is where you should go!

Je
Review №2

I can always count on Tonya when filing my taxes. Im not ever disappointed with my tax returns.

Al
Review №3

I had the great pleasure of working with Mr. White of Pro Tax Service. His knowledge, experience and candor really made me fell comfortable using their services. He explained every step of the process and updated me timely. Their web portal is super easy to use and Ill be using them again, and recommending them to anyone who needs tax services. I cant speak highly enough of their staff and professionalism. Thank you Mr. White and the associates of Pro Tax Service!- Alejandro

Ge
Review №4

Calling to make an appointment was incredibly simple, and the staff was super accommodating and worked with my schedule to get my taxes filed. If you are looking for professionals to handle your taxes and help with things like finding deductions and clarifying things in the tax code, all for a reasonable fee (and referral bonuses), I recommend you come out this way and talk to Jeffrey. Hes really personable and happens to do a great job working with you to maximize your refund.

Ly
Review №5

I have been using Pro Tax Service for five years. Since I was recommended to Pro Tax Service I could not be happier with my tax, credit, and life planning. I was given professional, accurate and wonderful customer service. One of the best things about Pro Tax Service is that I am able to use the PTS virtual app that allows for me to download my taxes forms and any other documents that I have sent in. This is a tremendous help, because I often need copies of my tax return throughout the year. I continue to recommend new clients yearly who rave about their services.

Ef
Review №6

Pro Tax Service is the best! I’ve been using them for years and the service I have received here is unmatched. Thank you guys for always taking care of me. The professional and friendly environment is appreciated and comforting. I highly recommend Pro Tax Service.

Ni
Review №7

I was referred to Protax by my coworker and I can honestly say it was a great experience. Mr.Jeffrey and the rest of the staff were very kind, patient, and really attentive. They kept me updated on my refund to the very end . I would definitely recommend others to try them out, you won’t be sorry. 🙂

Ke
Review №8

I love this place!! And i know that’s a weird thing to say about a tax prep office but they do more than that! I’ve had bad experiences in the past so when i started coming here i was skeptical and right away Jeffrey and tonya put forth effort to put me at ease. It’s been three or four years and they are still just as eager to help, if not more than before. They answered every question i had about my taxes and even helped me with my business finance question when i started it. They treat both my daughter and i like family every time we come in and i definitely don’t plan to go anywhere else! If you want people you can trust this is where you should go!

Ta
Review №9

I normally do not post reviews but I had to give a shout out to the awesome team at ProTax. Thank you to Tonya and Jeffrey for your dedication and professionalism that you provide to your clients. Jeffrey is always evolving each year to ensure his clients have updated technology and the staff always stay abreast of the new tax laws. I love the new PTS portal. Keep doing an awesome job guys!!!!

Ni
Review №10

The staff was wonderful. They was very professional & very knowledgeable. I would refer all my family & friends.....

Th
Review №11

Aliyah Dixon helped me so much this tax season. She was very patient with me and made a once stressful time of the year a breeze! I will definitely be recommending pro tax services to my family and friends.

Fl
Review №12

I’m not one to leave reviews. But in this case, Pro Tax Service LLC - Snellville definitely deserves a positive review for their commitment to extraordinary customer service. When I call in, no matter who I speak with, they are always courtesy and friendly. They go out of their way to make sure my questions are answered. But what I love most is just how they make me feel. They really make me feel important, that my business means something and is special to them. And the results they’ve delivered be are well beyond what they promised in the beginning. As a said, I’m not one to leave reviews for any company, good or bad. But, I had to leave this one as I’m just so happy with my results and the service I’ve received. OUTSTANDING company to work with! I just can’t highly recommend enough.

ta
Review №13

When I received my refund i noticed it was 111 dollars short. I called up there at 9:47 am and was told they were busy and will call back. I did not receive a call so around 3:40pm I called back. when the lady at the front desk answered she tried to explain why I was charged three times more than the original discussed price. I did not under stand her so I asked to speak with the person who did my taxes. I was put on hold and told she would call me right back. I noticed they would be closing at 5 and I truly wanted to get to the bottom of the situation. I also was told I probably owed money and that was the reason. I called back around 4:15 because I did not want to wait forever to settle this. who I am assuming is the owner Jeffery answered the phone and began to yell at me saying I was being disrespectful, he said I was lying about the original price and was not being fair to them. he never let me speak. I simply wanted to know If I had owed money or not. after him talking over me the entire time he yelled into the phone he will give me a refund and he would never work with me again. I suggest he take customer services classes

ri
Review №14

Been having Jeff do my Taxes for years he is the best.

Ab
Review №15

I had a bad experience with Jeffrey White at Snellville Georgia location when he snapped at me and tell me that if I do not want to reschedule my appointment I can go somewhere else “period” as he stated. This happened after I reserved a call from the secretary one hour from my schedule time that “Jeffrey “ has emergency and wants me to reschedule, I told the secretary that I schedule this appointment one month in advance and really need to do my tax returns a soon as possible she puts me on holds two times and the Jeffrey White on the phone in un professional way with out asking a question said to “you giving my secretary a hard time because she asked you to reschedule? if you want to do so that fine if not go somewhere else period” I said I will reschedule but the secretary keeps going back and forth and finally gave me a date will not fit my need that when I decided to take my business somewhere else, but not far away.. to Lawrenceville location where Joshua did outstanding customer services

J.
Review №16

Pro Tax Service has the capability to meet all your tax and financial needs. The organization is a class act!

Ty
Review №17

Been doing Business with Pro Tax Snellville for years!! The one to handle all your Tax needs!

Xa
Review №18

I had my taxes done here . Jeffrey provided excellent and professional service. I will continue to use his services.

Bo
Review №19

I’ve done my taxes with Mr. Jefferey for the past 3 years and I wouldn’t trust anyone else with filing my taxes!

Information
11 Photos
19 Comments
4.5 Rating
  • Address:4002 US Hwy 78 W, 520, Snellville, GA 30039, United States
  • Site:https://taxpreparationsnellville.com/
  • Phone:+1 770-979-7157
Categories
  • Business management consultant
  • Bookkeeping service
  • Tax preparation
Working hours
  • Monday:Closed
  • Tuesday:10am–5pm
  • Wednesday:1–7pm
  • Thursday:10am–5pm
  • Friday:1–7pm
  • Saturday:10am–5pm
  • Sunday:10am–5pm
Planning
  • Appointments recommended:Yes
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