user
Johnsons Auto Repair
9418 35th Ave NE, Seattle, WA 98115, United States
Appearance
Johnsons Auto Repair

Comments
Em
Review №1

I was recommended this place and was happy to see so many good reviews but unfortunately I had a bad experience. I came in for an oil change and a basic inspection 07 Honda Accord. When I made the appointment the man sounded bored and annoyed. I was hoping to be greeted warmly and made to feel comfortable because of the recommendation and reviews. But I never felt heard or welcomed, and felt rushed to drop off my car instead of talking about what I wanted them to check for. The owner was talking on the phone the whole time I was doing the check-in process, which is fine - I understand he has other customers to attend to - but he waved me out the door before he hung up and so I didnt feel like I could tell him what my concerns about the car were.Two days after they serviced me, the malfunction indicator lamp came on. My car stalled out at a stop light. The diagnostic said gas too lean. Johnsons had checked my air filters so I figured they bumped something that caused it to malfunction in that way (I cleaned air filters, cleaned air sensor, checked gas cap, etc.) *edit* I took it to another mechanic and they said the purge solenoid was pulled out of the intake hose. Johnsons seems to have just forgotten to put it in the right way. Cost me $130 for a different mechanic (friendlier, more trustworthy) to find this simple mistake.The other issue is that they reinstalled my brakes wrong and now they scrape/rub when I brake. I would have gone back and asked them to fix these issues/refund but they had been so short and uninterested in me previously that I didnt feel comfortable interacting with them again. Very disappointed I had this experience after so many fantastic reviews. Good thing was the oil change didnt take too long, about 4 hours

Ma
Review №2

Johnsons was easy to schedule my truck to diagnose an issue. Quick turnaround, great communication, & fair price. Ive run into issues with repair shops before so this was quite pleasant.

Da
Review №3

Family owned garage with really good mechanics. They do great work and stand behind their work.

Ma
Review №4

Totally awesome! I asked them to check out a used car, and they quickly showed me that it was a total lemon. Didnt charge me because it was so obviously bad! Thanks for your help guys. Ill be back.

Ke
Review №5

They checked for mechanical problems but couldn’t tell me my tire needed to be replaced. The price was reasonable

St
Review №6

I love this place so much I will have my car towed past 100 different autoshops to get my car to johnsons auto. They are honest and cheap.

Ch
Review №7

Johnsons has quickly become my go-to auto shop since living in the area. I, as well as my partner and our roommate, have each taken our vehicles to Johnsons multiple times over the years and have been pleased with the service every time.The folks at Johnsons are honest and straightforward, I dont feel like I am being oversold or pushed to shell out for unnecessary or extra services. The service has been high-quality every time.

Ro
Review №8

Ive taken care to Cook for repair for many years. They have always done an exceptional job. I recommend them highly.

Si
Review №9

Every time I bring my car here it comes back with a new issue.I recently called about a repair and while I was explaining what happened the man I was speaking to cut me off and rudely snapped so whats your question.

Sh
Review №10

This is a fantastic and locally owned business.You can expect honest and dependable service.The business has been in the family for decades and they go above and beyond with all aspects of service and repair.Highly recommended!

La
Review №11

Wasnt happy with this place... they seem like the mean well enough but left me very dissatisfied. Called one day interested in a few things. Was told come drop the car off with a list. They had my vehicle for two days and never called. Finally I stopped by to check in and found that nothing on the list had been done. Theyd given me a oil change I didnt request and that wasnt on the supplied list. To top it off, they did a lousy job with the oil change i didnt ask for because my vehicle was smoking and smelled like burnt oil afterward. Nice enough people but terrible terrible service.

Ca
Review №12

They have always been very honest and logical, trying to save me money by trying the least expensive possible fixes first. I really appreciate their work.

De
Review №13

Honest and reliable auto repair business or or close to home, a oil change. Johnsons is there foryou. Community respected business on Wedgwood.

Ir
Review №14

I rarely write reviews but I was very impressed by the service here. We were on a tight schedule preparing to move to a different state when we discovered one of our tires were flat the morning we were departing. We called a few local repair shops at 7:30am and Johnsons Auto Repair told us to come right in. We were helped immediately by Ian and the repair took fewer than 5 minutes. Ian did a great job on the tire patch and we received wonderful customer service. I appreciate that they were extremely accommodating on such short notice and would definitely recommend Johnsons Auto Repair.

Br
Review №15

Prices are fair, and the work has always been great. Its hard to find a good local mechanic, and so far this place has been the best Ive found since moving here.

th
Review №16

Great local automotive shop. Ive been there a couple times with both foreign (Honda) and domestic (Ford) vehicles. They tell it to you straight. I will definitely be using them more if I need help in the future. Crossing my fingers I will not need their help, but no car or truck is perfect so inevitably Ill be back.

Di
Review №17

Honest and reasonable prices. Trust them completely.

De
Review №18

Never less than outstanding service and they back up their work 100%. I will never take my vehicles anywhere else!

pa
Review №19

Have my oil changed here regularly, very honest and have kept my 94 Chevy pickup in running order.

Ki
Review №20

Outstanding quality service. Honest and good people. I am very thankful to have a place like this I can trust.

Ko
Review №21

I was recommended to try this place out but I didnt have a great experience. First, I feel that they overcharge. Second, I went in with a bad wheel bearing, told them that, and they said no everything is fine. So they charged me just for the time to check it out, as shops do when they dont find an issue. It was like $120 or something. Waste of my time and money. The very next week, I bring it in and they realized that the wheel bearing was actually bad. Its been bad for 5 months so it wasnt a new, barely there issue. They did apologize but didnt do anything else, such as deduct the diagnostic cost, or otherwise give a discount. It was over $400 for one wheel bearing on a 2014 Hyundai Elantra, so it seemed a bit steep to me. They were really kind and beyond quick to fix it though, even without an appointment.

Da
Review №22

The crew at Johnson’s is the best! They are super knowledgeable and don’t try to add in a bunch of extra costs by up selling pointless repairs. I can trust that what they say needs to be done is accurate.

Cu
Review №23

Johnsons diagnosed an issue with my clutch that another shop around town couldnt - and they even were nice enough to throw on a new nut/washer to my windshield wiper when they noticed it wasnt working. Super helpful and knowledgeable.

Je
Review №24

Johnson’s Auto Repair is a pleasure to do business with. The workers are very nice and thoughtful people to interact with and their work is fair-priced and well done. It’s both the little things and the big ones that count, and they’ve got the bases covered.

Mi
Review №25

Excellent service, very reasonable pricing!

Co
Review №26

Our beloved 2002 Tahoe needed lots of work but Johnsons brought it up to snuff for a reasonable price.We drove it out to Arizona with no problems.Johnsons were very good and have checked back with us to see how its going.I highly recommend them.

St
Review №27

The gang at Johnsons has been my repair facility for 6-7 years. I’ve never had anything but a good experience. I know from experience that they stand by their work. No hassles. My brother, Scott, is an ASE Certified Mechanic in Indiana. When I go to Johnson’s I get the same feeling as if I’m being consulted by Scott. I highly recommend Lee, Bill, and the gang to handle your repair needs.

ch
Review №28

Have taken every vehicle that we have owned to Johnsons for over 20 years including a BMW M3 and a Ford Lightning. They are honest, efficient, no nonsense, and reasonably priced; often cheaper than expected. You can trust that they will not uncover a repair that you didnt know about. They have even performed small repairs and fixes that theyve no-charged me as a courtesy.An amazing business that I am blessed to have close by!

Sh
Review №29

Absolutely some of thee finest work, always make room for you & usually same day service🏆🏁

te
Review №30

Very honest & reasonable. Wish we would have known about them sooner.

Ja
Review №31

Absolutely the best mechanic Ive been to in Seattle. Have always been honest with me, and treated me fairly. Will give you a full break-down of your options, and work within your budget.

Gr
Review №32

I would give them less than one star if I could. I called a week ahead of time and told them I wanted to see how much work was needed on my car, or should I get rid of it. They told me to bring it in at 7:30 am on Wednesday and you might have to wait at a coffee shop for a couple hours or something. So I did that. And when I returned after a couple hours they told me they handt even looked at it yet!

Ch
Review №33

I visited Johnsons earlier this month to have the transmission fluid changed in my Mazda Millenia. The entire process from scheduling an appointment to picking up my car that day was extremely simple. They were friendly, knowledgeable, and trustworthy. A great recommendation. I plan on calling them again the next time I need auto repairs done.

Ma
Review №34

Everything about Johnsons is top-of-the-line:: Knowledge, skill, integrity -- there isnt -- couldnt be -- a better auto repair service! Johnsons has been taking care of my cars for more than 15 years -- I dont know what Id do without them. --Mary Devine Smith

Sa
Review №35

This is where I take my vehicle if anything needs repair. Im so happy I have a mechanic that I trust completely. Ask for Jeff!

Ha
Review №36

Johnsons is still Johnson owned. They are honest, hardworking people!

To
Review №37

Honest, quick, reliable, and affordable. Love this place.

Va
Review №38

Good honest people. They communicate with you before doing repairs. They do good work. Just a good experience.

La
Review №39

I had a problem with my Land Rover and Johnsons Autmotive Repair got my vehicle in right away and had it fixed the same week!!! Very honest people,highly recommend them for any repairs. Thanks guys youre awesome!

Br
Review №40

Excellent customer care! Reasonable prices and very helpful staff.

Br
Review №41

Have used these guys for years on a number of family cars. Pragmatic, honest, cost efficient, & quick. An asset to the neighborhood.

Ra
Review №42

Fair and have integrity.

J
Review №43

I have been taking my Scion XB to Johnsons Auto Repair for the last five years, and I will remain a customer as long as theyre in business. I find them to be very trustworthy, and they work hard on providing a great customer experience.

El
Review №44

Igor was awesome, honest and on the ball!!!

Tr
Review №45

Took care of my car, good communication

Da
Review №46

Much better than costly dealership repairs.

Mi
Review №47

Best and most reliable around!!

To
Review №48

Honest, quality repair shop!

Tr
Review №49

Pretty good.

Information
5 Photos
49 Comments
4.8 Rating
  • Address:9418 35th Ave NE, Seattle, WA 98115, United States
  • Site:http://johnsonsautorepair.net/
  • Phone:+1 206-522-3305
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations