They were able to fit me in before I headed out of town on a long road trip to replace my windshield wipers, which I appreciated. It’s a simple service but they were great at communicating with me even though I left an appointment request on a Friday and they’re closed on the weekends.They didn’t have time to fix my other windshield issues before I had to leave, but they took the time to explain to me what was going on with part of it so I know what needs to be done when I get home.It’s been years since I lived in Seattle and last went to Repair Revolution but when I got my car serviced here 4ish years ago they were great too, thanks Repair Revolution!
After having several car shops treat me like I dont know anything about cars and cant learn, I found Repair Revolution and Im not changing as long as Im in town. All of the mechanics are friendly and will patiently explain what theyre doing or need to do to your car, why, and they also give you honest opinions on whether you can afford to put things off or not. They use a website that has animations of everything theyre doing, if youre curious, and it also keeps a comprehensive medical history of your car, what was done during last service, what needs doing, etc. Theyll also email periodically to remind you about the todos, which is helpful if you forget easily. Their waiting area is inviting and inclusive. Ive never felt patronized and I really appreciate it so much.
I enjoyed my experience here! This was probably my most positive experience in regard to anything automotive. I typically dread bringing my car in for anything, even if it is just to be looked over. However the staff here is transparent, friendly and honest. I highly recommend Repair Revolution to anyone looking for a car place you can trust and who only want what is best for their customers.
I had a great experience working with Karisa. She and I had regular contact during each step of the process, and she showed a lot of care and kindness. Its rare to feel cared about at an auto shop but Repair Revolution offered that in spades. Thank you for the great work and for how easy everything was!
Repair Revolution is the best auto shop I have ever been to. They are very transparent about what work my car needs now, what it might need in the future, and what is in good condition. They also send me a visual record of these things which is very easy to understand and keep track of. I moved to North Seattle but I will always drive further to choose them first if I am able.
An Experience Like No Other!Words cannot describe the swooning feeling after walking out with my car keys back in hand.I think this was the first car check-up in my almost 4 decades of life where I walked away paying only for the inspection. And I will be back late in July to get new brakes.Thank you to Karisa (?) who did a stellar job explaining over the phone each every one of the very long list of problems they found with our old workhorse, as well as tailoring the repair plan to our specific needs.
I have long considered finding honest mechanics to be a blessing. I went to a Diversity fair at Cal Anderson Park a couple years ago, and met with these folks. And they did not disappoint. I have long enjoyed supporting the community- locally owned, minority owned, small businesses. I have never before had a mechanic give me such a detailed report of issues and recommendations, like the one they provided. ... if you are thinking of buying, or own, a used car, consider having them check it over with their detailed diagnostics program. I am back driving my old comfy car, knowing what to watch closely.
Only reason I did not use their services was simply due to the fact that they are super busy. Which after speaking with Eli, I understand why. He was so helpful and gave me a quote knowing I was most likely going to need service elsewhere. My car is essentially dead so I need work sooner than later. BUT, I will definitely be back when my car does need a regular service with no time constraints. Honestly no wonder this team has such great reviews!
Repair Revolution is a truly unique business. I feel totally confident in their quality of service, expertise and customer care. I would absolutely recommend them without hesitation and will be a loyal customer for many years to come!
Every part of my experience at Repair Revolution was in fact-revolutionary! Great customer service, incredibly informative, I have never felt so empowered as a customer. Cant wait to come back !PS. Special shout out to Gabe for taking great care of me :)
Ive been a Repair Revolution customer for several years, and love them! Its always a pain to have to take your car in for service. They are clearly knowledgeable, totally honest and reliable, and really, really nice people. Theyd love to explain what they will do (or what they did) and show you anything and everything on your car. And they are tenacious. when my check engine light just wouldnt quit, they wouldnt either. Highly recommend them.
I have used the services of many mechanics and automotive repair shops in my 32 years of driving and owning vehicles, and never in my life have I felt as comfortable and confident in the services of a shop as I have at Repair Revolution. They provide thorough and easy-to-understand explanations and details, whether your have no mechanical knowledge or plenty. If youve ever experienced a mechanic responding to you in a defensive or abrupt way as you try to learn more about your options, you will be shocked at how transparent and patient the Repair Revolution staff is. As a woman, even when I actually knew quite a lot about my vehicles diagnosis, every mechanic in my past has spoken to the man standing to me; be it my husband, my brother, or my dad. It is just an automatic bias that I had come to accept. However, the first time I went to Repair Revolution they spoke directly to me! I was even taken into the shop to view the issues with my vehicle as it was up on the lift. On top of all of that they are experts and do excellent work at a fair price. I have even had them quickly diagnose and repair an issue with one of my specialty vehicles that two different vehicle-specific, high-end specialty mechanics had misdiagnosed. Now that I have a teen daughter driving, I cannot wait until the vehicle that she drives needs servicing so that we can go to Repair Revolution. She will never have to experience being talked down to and ignored by mechanics. Repair Revolution is amazing and once you go there, you will never want to take your vehicle anywhere else.
I can’t speak highly enough of this place. I have never met a more transparent, patient, and kind mechanic team. I feel respected and valued as a customer here, and have had great services done on my vehicle. They were 1 day late with a service, and personally delivered my car to my home because of it. Absolutely worth the waiting time for an appointment here!!
I loved my experience with Repair Revolution!!! A friend recommended them to me as an inclusive safe-space and I booked my car appointment right then and there. Just based on their message alone this is business that I wanted to support but I was also very happy to find that not only are they progressive and totally awesome, they absolutely crushed it service-wise. I am not sure that in my 40 years I have ever had a mechanic NOT talk down to me until Repair Revolution. They were genuine, friendly, and the detailed online car-report was exceptional (easy-to-read and comprehend; it was transparent and concise). For the first time ever, I trusted a car mechanics recommendations and had no doubts that what was suggested was done so with honesty and goodwill. There were no surprises: I got my car back when they said I would and paid what was estimated. Can you even imagine?! I have zero plans to ever go anywhere else!
Repair Revolution always does high quality work and I trust them to provide me with the information I need to make the best decisions about what repair work to complete. They help me understand what work is needed now and what can wait - important when you are on a budget, especially these days. They also go the extra mile to be make the process easy in terms of car drop off and pick up, communication, and payment.
Anytime I have a car issue, I know I can always go to Repair Revolution and not feel small about the questions I have! Really appreciated their pick up/drop off since I was wary about driving my car because of the issues it was having. The communication is always so helpful - letting me know status, informing me whats going on with my car, a full report with pictures - just WOW. So so so glad the Repair Revolution team exists!!!!!
These guys are honest and the first place to take your car when you need bodywork. I had two experiences with them and both were great- Highly recommended.
Ive owned a car for 20 years and Repair Revolution goes above and beyond anywhere Ive ever been before. They take photos of all the parts of your car and then email you a multi-page report to keep for your records. They go over each section with you personally so that you understand how your car works and what to expect in the future. They keep the photos on file so that they can be compared over time. I feel empowered to care for my car now. And they have the nicest waiting room Ive ever set foot in! Highly, highly recommended.
Fantastic service whenever I work with them. But they have been so busy lately that it is hard to get an appointment.
I appreciate the team at Repair Revolution for doing a great job with my car, communicating clearly, and never trying to sell me on services or parts that I dont need.
I’ve been going here about 5 years now and will never see another mechanic. Trustworthy, efficient and SO helpful. Plus a ~swwwweeeet~ waiting room
10/10 would recommend Repair Revolution. They provide a complete breakdown of their recommended services for your vehicle, including each service’s priority and links to videos further explaining what needs to be done and why. They’re friendly, helpful, and quick! I dropped my vehicle off for a comprehensive inspection and I had a list of recommended services that same afternoon and it was ready for pickup the next day.
Im a cisgender straight woman that worked in the petroleum industry for eight years so I know misogyny but I taught myself how to do some basic maintenance on my cars so I dont typically present as the helpless damsel PLUS Ive been lucky enough to be referred to some pretty reliable small shops. Ive still been wanting to take my car to RR for a very long while. I knew I was going to be driving my new 2010 car across the state and wanted to make sure I felt safe to do so - I wasnt disappointed. From start to finish they were professional and cool.I booked my appointment way in advance to be safe and they suggested a comprehensive service that was exactly what I needed for a reasonable price. They asked me if I preferred text or email, pronouns, etc. and I got a really helpful reminder text a few days before.I dropped my car off that morning before work with their drop box option (my lyft was late and I happened to see how thoroughly they disinfected my car and the box before they got in.) I had just dropped my entire set of keys and they immediately texted me to see if I needed the set to my house, just in case. Thoughtful much?From start to finish they recorded EVERYTHING electronically and with photographs and I got my full report really quickly. Two of the most urgent needs for my car were engine and cabin air filters (they sounded almost stoked when I told them would be able to do this myself?!) and the third was an oil change and a build up of carbon (I suppose that can happen when you have less than 60k miles on a ten year old car.) The BG engine performance oil change wasnt a cheap service but it was extensive and has a lifetime protection plan so I felt that it was well worth the peace of mind.Ultimately, I was able to pick it up in the afternoon after work (again, they cleaned everything they may have touched.)I am 100% all about their mission (cant wait for a maintenance class some day) and will look forward to taking my girl Blue there when/if necessary in the future. Thanks, folx!
I love this place, and I dont mind the drive from Bellevue just to ensure my car receives the best care. The staff are friendly. Their work is thorough. And their communication about any work that needs to be done or changes in estimates is fast!!
Ive been taking my car for maintenance to Repair Revolution for a couple years now and I leave each time confident that my car has been in capable and good hands. The workers at Repair Revolution are friendly, kind, knowledgeable, and take the time to patiently explain each maintenance recommendation to me.The fact that theyve offered regular car maintenance workshops for community members and that they are proudly of and support the LGBTQIA+ community and its intersections and diversity lifts them up further above the rest.Their recent thoughtful and careful changes in procedures for providing services in response to the current COVID-19 pandemic has given me peace of mind and has increased my dedication to this inspiring company.
They ask you how you want to be communicated with, they are upfront about cost, and they seem trustworthy. They also show you photos of the problem areas that need fixing and then email you a thorough document with all the costs associated with future repairs. Plus their waiting room is the nicest shop waiting room ever! They have thought of everything when it comes to good customer service. Highly recommend. :)
Ok, how many mechanic shops ask you your pronouns when you set up service with them? How many shops break down in detail every cost they charge you in their shop? This place is amazing and I wish there were more like it, I dont imagine I will be taking my car to anyone else as long as Repair Revolution is open
Repair Revolution Rocks!! My experiences with Repair Revolution have been nothing short of top notch ! I actually look forward to getting my car repaired and serviced! They go up and beyond and check all aspects of my vehicle not just what Im there for. The people and environment are awesome! Their professionalism, dedication and pure knowledge is incredible! My confidence in driving my vehicle has improved so much due to Repair Revolution! I highly recommend them!! They are awesome in every way!!
I love RR!You build trust with every conversation about my Subaru. You explain what work is needed and what isn’t. You help me plan for costs. And you always do solid work. Thanks!
Great Service, Very professional and amazing pricing. Highly recommend.
Its been over 10 years since I got service at a repair shop that I would be willing to recommend. Repair Revolution not only werent horrid, they were phenomenal. They exceeded all my expectations in terms of timeliness, communication and COVID safety. I would give them all the stars in the sky, cuz 5 just isnt enough.
I moved to Portland, OR last year but I still bring my cars up to Repair Revolution in Seattle for service. A few months ago, On one trip up to Seattle, a warning light came on and I was able to get my Jetta in right away. MJ the VW guru even came in on his day off to help figure out the problem successfully. Now, that’s above and beyond customer service! We appreciate all the technicians and staff so much, we even wear their merch.*photo taken by me, Edward on Anderson Island, WA.
Repair Revolution has me as a loyal customer. They have always provided the best service with great expertise. I am greatful for their outside of business hour drop off and pick up options that make it easy to arrange around work. I highly recommend them!
The pros at Repair Revolution did a great job servicing my Jeep Wrangler. Theyre professional and friendly, and they explain things in a way anyone can understand. I heartily recommend them as a source for all auto repairs.
Friendly, knowledgeable & super helpful!Such a great experience at Repair Revolution! They quickly diagnosed the problem(s) with my car, gave me different options for how to address the most pressing issue without any weird pressure to fix everything and spend a ton. They seemed genuinely invested in me understanding the issues and making informed decisions. I will definitely be coming back for my car care needs!
Repair Revolution was a breath of fresh air. I had about three years worth of delayed maintenance and a limited budget. They were knowledgeable, thorough, helpful and worked with me to figure out how best to stretch my budget. I dont think Ill ever to to another shop.
Always great customer service and transparency about service or repairs needed. Highly recommended.
Repair Revolution is the ONLY place I take my car. I never feel like they are taking advantage of me and the fact that I dont know much about cars. They are fair and honorable, and work with me to help keep the bill as low as possible, while making sure I leave driving a safe car - they actually care about their customers.Speaking of not knowing much about cars, they hold car maintenance classes, so that we are empowered with knowledge and can make better educated/informed decisions about our vehicle(s).I trust them completely, and honor their work and societal ethics. We are so lucky to have them in our city.
I had my oil changed. The service was good and thorough, and there were snacks and coloring books and toys to keep my kiddo occupied while we waited a little over an hour. It was a bit chilly in the waiting area unless you were right by the fireplace, so dress accordingly, or just enjoy the coffee or tea.
Eli, Nell, and Carmin were clear, patient, and helpful. I feel like I know what is going on with my car now and I have never been more at ease about paying for services and repairs. I 100% trust these mechanics to have my best interest in mind even if that means spending less money today and learning how to do some of the work myself. Repair Revolution is run by women and queer people, the most frequently ripped off demographics, and I know Im not being taken advantage of.
I never feel Im being tricked into getting service I dont need. They tell me what they recommend without pushing anything. I am clueless about cars and always am treated patiently and with respect. I never feel Im being rushed when talking to them. Detailed inspections are very helpful and informative and the online system they use to relay information is easy to use and understand.
I love Repair Revolution. I’ve always had nothing but the best customer service here. Very honest people. Highly recommended.
Repair Revolution is the best! Definitely the most honest, transparent mechanic experience you will find and with more than reasonable pricing. For convenience, its nice that theyre right by a light rail station in case you need to leave your car. Highly recommend!
The only place I will take my car. Excellent work, fair prices and HONEST!
The best. The best mobile mechanic, the best mechanic. He wont sell you on anything you dont need. Hes truly an honest mechanic (honestly).
Excellent communication, very friendly, and honest.
Visited Repair Revolution today as a first time customer. Needed an oil change. I will be returning with all of my car’s needs in future. All of the staff were lovely! Everyone had masks on and my car even had protectors anywhere they would have touched. They are taking covid19 precautions very seriously! Highly recommend!
Trustworthy. First and foremost I trust the staff at Repair Revolution implicitly. They provide a multiple point complimentary inspection and always leave it to the car owner to pursue any repairs. Never any any pressure its for the benefit of the owner, not the shop. The great attitudes of the entire staff and super welcoming vibe make the bummer of car problems not so bad after all. I really appreciate bringing my car in when it needs to be looked at. I wouldnt go anywhere else.
Repair Revolution replaced my timing cables. A pretty big (and expensive) job. They communicated with me throughout, let me know when things went sideways because they had to get another part, even offered to have me rent a car (since the repair took longer than anticipated.) Always competent, professional and friendly - with a great sense of humor.
Over the years, I have been misled, overcharged and taken advantage of by unscrupulous auto repair shops. But thanks to a good friend who raved about Repair Revolution, I took my car in 2 years ago for the first time and never will I take my car anywhere else again. They are patient when explaining the mechanical issues and are current with technology. The people who work there are friendly and professional and the garage is so clean! Finally, a trustworthy auto shop.EXCELLENT SERVICEIt is such a relief to know that when I drop my car off at Repair Revolution it is in good hands . I am so grateful they exist!
Shout out to the Repair Revolution crew. It’s difficult to find mechanics qualified and who want to work on a ‘79 GMC truck. Their team provides excellent customer service, totally pro mechanic work, with clear and written communication including photos.Been intimidated by repair shops? Avoid the pain and be treated respectfully by Seattle’s best of kind auto mechanics.
Thanks to the recommendation of a friend, I have been taking our 2013 Hyundai Elantra in for regular maintenance at Repair Revolution for the the past few years and have found the customer experience far exceeds the local competition. My partner and I are not car people, but my partner likes to do his research and often sends me with questions and concerns to discuss with the mechanic whenever we take it in for an oil change. No matter how little I understand about cars, I have never been demeaned or dismissed for any question or google-sourced recommendation Ive suggested (cant say the same at other shops). The folks at Repair Revolution go out of their way to educate their customers on what, how, and why they would recommend certain services, providing a detailed easy-to-read report w/ photos and a prioritized to-do list. On different occasions Eli, Maggie Mae, and Nell have each, with detailed explanation, talked me out of expensive services my worrywart partner thought we might need, saving us hundreds of dollars while still keeping our car in tip top shape. Their expertise and professionalism has shone through in every interaction and Im so grateful to have a trustworthy place to go in town. I cant recommend Repair Revolution enough!
This place was so amazing, o dont even know where to start. Everyone was amazingly communicative, they were able to send me pictures and step-by-step guides of what they were doing and where they were at, and the shop itself was just wonderful. I also love their mission and all of the wonderful people I met while there. My son was pretty stoked, too.
We love Repair Revolution! Highly competent team, superb customer service, reasonable prices, transparency from start to finish. We won’t take our cars anywhere else.
Like a combo Naturopath AND Therapist for your car.Bear with me on the analogy. Yes I am a little biased in favor of holistic medicine, now you know. Go to a doctor, spend maybe 10 minutes face to face with them, leave confused, with pills. Go to a naturopath or therapist, spend at least an hour with each and leave with a better understanding of how your body works, why it might not be working AND how to take steps to improve its functioning.Amazing customer service/car service—THEY KNOW THEIR STUFF...you will be treated with empathy and honesty, and you’ll learn about how your car works along the way too.
LOVE this place. I received excellent service, kind and respectful treatment, and timely & clear communication. Im so happy to support and highly recommend this locally owned business. My car (European import) is happy too :)
We love Repair Revolution! Highly competent team, superb customer service, reasonable prices, transparency from start to finish. We won’t take our cars anywhere else.
First visit to RR this week. Awesome customer service and no shady upselling of product or service that we have had from nearly every other car repair place ever. Highly recommend and we will take our business here from now on.
The folks at Repair Revolution are friendly, competent and thorough. Appointments are easy to schedule. When youre getting your car serviced, they email you a full inspection report that tells you (and shows you with photos) everything thats going on with your vehicle, and what needs service now or will need to be worked on later. Prices are reasonable. Excellent location right by the Sodo light rail station; I just drop off my car and ride to work downtown. If youre unfamiliar, make sure to poke around their website and read up on their great backstory, especially youve ever felt mistreated at an auto shop because of your gender or identity.
Wow. So I hardly ever write reviews, but Im impressed. I had left a 5 star rating, but Repair Revolution responded with such a kind message that I felt like I had to write about my experience.I called around for quotes on a routine inspection and oil change, and these folks came in at half the price of my other top choice. I hung out in their (surprisingly awesome) waiting room while they worked, and they had my car back to me in about an hour. They did a great job, provided a detailed PDF of everything they did that I can keep for my records, and were super kind and communicative throughout the process.Ive never felt attached to a repair shop, but I already trust them implicitly after one visit and cant imagine taking my car anywhere else.
Repair Revolutions is by far the best auto repair shop I have ever worked with. Their process and service level goes far and above anywhere I have ever gone in the past. I will use them as my auto repair specialist going forward for any car I have. They have been so honest and understanding of my situation with my 2001 BMW coupe and have helped me by diagnosing a highly complex issue with the car and were very straightforward about the cost/benefit of repairing the car vs getting a new one. I cannot recommend them highly enough!
Another 5 star review. The staff was very knowledgeable and welcoming. Thank you for repairing my Sonata yall rock!
LGBT friendly, with quite a bit of the staff being part of the Queer community. Went in for an inspection and they were very helpful and explained future repairs and maintenance that I will need in the future. The staff was friendly and very helpful. They were knowledgeable and explained what a non-car person may not be able to understand. Whole heartedly recommend!
- Transparent pricing + pathways upfront. When I told Nell I heard screeching noises every time I hit the brakes for several months and was finally going to do something about it, she explained to me all of the possibilities (rotor/pad/caliper) and best guesses for what needed replacing (rotors & pads) and why (screeching instead of grinding noises). Then she gave me separate quotes for the front and rear, as well as telling me that having it serviced same day would waive the inspection fee. These arent cheap replacements, so it was good to know ahead of time to prepare myself mostly mentally about the expenses.- Non-mechanic friendly understanding of diagnosis + repairs + why its being recommended- Great follow up w/ receipts and pictures of everything inspected, all of the tests they did, the fluids checked (got my oil changed at the same time). Informed me about near future services I should be doing for the health of my car!- Alternative for ease of dropping off and picking up car off hours. I wasnt sure if I was going to be at work when they finished, and I ended up being able to pick it up when they were open, but it was just nice that that was an accommodation.
My 97 Ranger was in need for a timing belt replacement at the recommended 100k miles. I selected Repair Revolution based on their spotless reviews. I am satisfied with the service I received and I would recommend them to anyone looking for a mechanic in the area. My experience is detailed below.I called to get an estimate, which was quite reasonable for the work that needed to be performed. I decided to make an appointment and they were able to schedule mine within a couple of weeks. I dropped my truck off in the morning the day of the appointment, and it was ready the next day well before end of business. The invoice was for the same amount as the quote. The shop invoice also pointed out other issues that would need to be addressed in the future. I felt confident that the work was performed thoroughly.
I have finally found a place I trust to take my car. And that’s why I keep going back. I have never had that before.
They are the only ones I trust with my Jeeps! The whole crew is super friendly, explain what is going on with my car in a way that makes sense and always make sure Im in a safe vehicle. Would recommend to everyone I know and will only be using RR for all my car needs!
The absolute best auto repair place ever. Not only is the crew amazingly well trained, when we got our initial head to tail on our jeep they FULLY broke down any and every issue included video and pictures showing the issue and did not treat us like total idiots when they gave us their breakdown. Very VERY impressed with them and how they stand behind their work. They will be getting our business for any issues we have with our Jeep!
Friendly, knowledgeable staff who will do what it takes to make your experience as smooth as possible. Would rate 10 stars if I could! Thank you for working so hard for your community Repair Revolution. You folks are AMAZING!
Great service by these guys... sometimes it’s hard to find a honest shop to work on and repair your car. These guys were not messing around they stuck to the time schedule and laid all my options out on the table.
Ive had 3 different vehicles worked on over the years at Repair Revolution and Ive always received stellar service. They stand behind their work and make it easy to understand the issues and really feel fair and like they have your best interests at heart. Highly recommend!
Repair Revolution is the BEST! Its a very welcoming environment for someone like me who knows nothing about cars. Eli and his team provide friendly and thorough service - one time I noticed some burning smells while driving away from the shop, and Eli drove to where I was parked to inspect my car - theyd thought it was just oil that got on the parts they were working on but wanted to make sure. it turned out, that was just that and the smell burned off quickly after that. I dont know if anyone else wouldve taken such good care of me so Id be safe driving home. LOVE them!
Ive had nothing but incredibly supportive and positive experiences at Repair Revolution. Ive gotten my oil changes here, as well as new brakes. Staff has always been transparent about cost, capacity, and ability. Highly recommend!
This business is the best. I recently took my 2002 Subaru Outback to them with a front end noise. They took the time to diagnose my vehicle, then took the time to explain what was wrong and actually needed to be done. It was explained in terms I could easily understand. No mansplaining! And in the end, they recommended that we dont do any work right now, as there was no safety issue. Saved me some money!They are impeccably honest, extremely competent, and accepting of all people. I cant recommend them enough!
Finally I found a trustworthy mechanic. I bought a lemon that needed major repair and I worked close to RR and decided to take it in. They gave me the breakdown on what was needed to get it up and running again. I wanted a second opinion so I took it to a different shop that I previously had good service with. They recommended a whole new engine and 5k more in expenses. I decided to have RR repair the vehicle and its been running great since! They did the recommended repair for a lot cheaper.I like the folks so much that I decided to take my other vehicles here and each time left feeling confident the work was done correctly. Thanks Eli and team!I finally found my go to mechanic.
The waiting room is superb. Comfy, welcoming, with anything you could need to pass the time from coffee to magazines to crayons. Everyone who works there that I interacted with was really kind and knowledgeable. They even offer classes to help you learn about taking care of your cars basic needs! Really happy with my experience and I plan on coming back to them with any and all my car needs.
First time visiting a repair shop and leaving feeling better about the world. Repair Revolution is amazing! Friendly, incredibly knowledgeable, and transparent. Love how inclusive the shop is. My new shop for sure.
Great staff, always ready to help me understand my car better!
I love love this auto repair shop.The inspection report for my car was the most comprehensive I have ever received & include photos. They diagnose the problem correctly instead if just started replacing parts. They also noticed that the repairs I had done in previously at a local Chevy dealership has been done substandard . They wrote a nice report for me to show the dealership in hope that they will correct the deficiencies they uncovered. My long time mechanic threw in the shop towel last year & this will be my go to.place for all my automotive repairs needs. Super impressed & super happy. If you are looking for an honest mechanic I highly recommend Repair Revolution.
As a woman I am always leery of male mechanics assuming I know nothing about cars and their maintenance. Repair Revolution takes care of that by being a woman-owned and operated shop. They use the latest technology to stay in touch with you about what your car needs and where it is in the process. No sketchy mechanics. No high dealer repair prices. Their location in SODO makes it easy to walk a few blocks and hop a bus or train anywhere I need transit to take me. Great communication. Competitive pricing for required maintenance. No hassle or harassment. Plus, they offer training workshops on Saturdays to help people learn how to do their own basic maintenance. An honest mechanic who teaches you how to take care of your car on your own. That is a great thing.
Eli and his technicians are very knowledgeable and excellent problem solvers. They have solved several of my automotive issues. I have to say that their professionalism and customer service are amazing but the thing I value the most is Eli’s honesty. He and his technicians will never over charge or do an unnecessary service. That’s why I go back.
This is the only place I’ll ever take my car to in Seattle. They emailed me every diagnostic they had for my car and it was even rated by how soon I should attend to it. Wonderful and attentive service. 10 out of 10 would patronize again
These people are AMAZING! Great customer service. Excellent advice and honest prices. Thank you for being the best Repair Revolution!
It seems impossible to find a trustworthy mechanic. Two paid diagnosis and two quotes later, enter Eli and the Repair Revolution team. My faith in humanity seems restored! Were talking skilled, professional, trustworthy mechanics with a goal to empower you by teaching you how to care for your car. What a refreshing experience! Thank you Eli and NELL of Repair Revolution!!!!
I had a great experience with Repair Revolution. They provide very reliable in terms of providing the honest estimate for my car installing oxygen sensor! Cant thank them enough!
Very helpful, they were all booked up but pointed me in the right direction for service for my vehicle. The place they reccomended did an excellent job! Super friendly and honest staff.
Repair Revolution was an accidental discovery and better than finding gold...! An auto parts dealer suggested them to install a trickle charger and i am now a confirmed fan. Great service, reasonable prices, excellent work and on time. so convenient because of proximity to light rail, almost too good to be true.
Very friendly and transparent about what services they perform on my car. Definitely recommend.
There are very few places where I feel like I can trust the mechanics recommendations implicitly and they actually care about your vehicle and you beyond what they can make off of you. Repair Revolution fits that bill and they have absolutely amazing staff who are wonderful to interact with and very respectful of anyone who walks in. They have taken great care of my cars and teach classes so I could learn how to care for it myself if I wanted.
This is one of Seattle’s most fantastic gems! An auto repair shop that is transparent, helpful, super knowledgeable and communicative about everything they do. The staff is amazing, helpful and badass. I am grateful for an auto repair shop that supports education (they offer accessible and amazing workshops!), self-knowledge and can not recommend RR highly enough!
Repair Revolution is thus far my best auto service and repair experience. The work they did was completed in a reasonable amount of time, and the quality was great. I especially appreciated how they held to the appointment time we had made and provided an unusually relaxing and enjoyable waiting room with some snacks, beverages, and very, very clean and cute decor.What impresses me most with this shop is the lengths they will go to when informing customers, whether thats in explicitly showing the customer how to do the repair or just telling the customer about their car. For the first time, I left a shop feeling like I better understood my rights as a customer in auto shops, not to mention exactly what was going on with my car and what expenses I could expect over the next year. I was given several options for how I could plan for upcoming maintenance. I feel like I know my car better than I did before, and especially how to best plan for its expenses. Thanks, RR! :)
Great service. Full car inspection E-mailed to me while the car was serviced, great guidance on what tune-ups were needed AND which were not (saved me money by advising to wait on a few non-essentials). Known for a great, inclusive work culture. Never taking my car anywhere else.
This is where I take my car for everything. The staff is super respectful and takes extra care to use the name and gender pronouns I go by. I trust these folks a lot because they always inform me exactly what my car’s problem is, without trying to charge me for any unnecessary work or parts. And they offer classes!
Nell was very helpful. My repair was done quickly they were honest about what it took and got it done. Theyre an honest bunch and really know their craft. I will continue to bring my vehicles here you have definitely earned my business!
I took my truck here to get my brakes and 4wd looked at in November/December. I had a severe wobble when braking and a lot of play in my 4wd lever as well as a flickering 4wd light on the dash. I was extremely happy that they took me on relatively short notice, were willing to look at and older truck that most mechanics did not want to, and were extremely transparent with me throughout the process.However, I am very much underwhelmed by the quality of the work and especially for the price I ended up paying. Long story short, my brakes needed an entire overhaul ($3000) and I was told my 4wd was not an issue, but they could adjust a sensor for me (despite my insisting that even though I have manual locking hubs, the lever at the end of the day does play a roll in how the system fully engages).In the weeks following my repair, I started experiencing grinding in the front end and worsening 4wd symptoms. I took it to my local mechanic back home that I trusted who quickly identified the 4wd problem as worn/breaking gates in the transfer case and the grinding in the front end turned out to be rattling brake pads because it was missing clips from the installation ($12 part) that would prevent them from rattling. So at the end of the day I am left with MORE brake work that should have been completed in the overhaul and I need to rebuild of my transfer case.I think Repair Revolution is doing something that you dont see very often and thats total transparency throughout the whole process. The level of communication regarding the repair and its progress is second to none. But when it comes down to the quality of the repair and my own customer experience, I am more than disappointed. Maybe I failed to communicate the problem well, who knows? But my job requires me to use 4wd on an almost daily basis, I am familiar with all forms of 4wd systems, I would like to think Id be able to spot a problem and I did. Unfortunately what I got in return was an almost finished brake job and my 4wd issue (which was an actual issue) was written off.As far as I can tell, they have the ability to do great work, but they definitely missed the mark for me.
The place is clean and organized when you walk in. The people there are friendly and smile. The prices are more than fair and the work is honest. Theres no getting bullied or pressured into anything. This is hands down the best shop Ive found in the city. Thanks Eli, Nel(spell check)and the rest of the crew for the stellar experience!
The services and folks at repair revolution are a very rare find. Honest, Consistently going out of their way to make the situation work, again honest and great problem solvers. Truly treating the costumers repair problems like their own. Reasonably priced and very helpful. Have had multiple vehicles worked on over the last couple years by them and referred friends.
They did a free inspection as part of my oil change. They explain everything they found to you and are very reasonable when it comes to prices and what has to be done. Thank you.Also waiting area is superb.
Repair Revolution never fails to impress with their professional, timely service. Cant recommend enough!
Friendly, trustworthy staff. Good vibe all around. I will trust them for all my future auto repairs. Highly recommended.