Set a reservation for a couple’s massage approximately two weeks in advance only to have the receptionist call and cancel on us thirty minutes before our planned arrival time while driving there. We had traveled from out of state and structured our weekend plans around the slim availability of the couple’s massage at this business. Regarding the last minute cancellation, there was no manager present or available to try to work something out and find a solution. The receptionist was overwhelmed at the circumstances and unsupported in trying to seek alternatives for rescheduling for later or even the following day. No manager followed up or contacted me to try to attempt to salvage the situation. I think it speaks volumes about the ownership and leadership of this business that the receptionist was made to deal with the situation and that there was no follow up. If I were to cancel thirty minutes beforehand, I’d be charged based upon their stated cancellation policy, however there was no attempt at accommodation when they pulled this on me. Terrible and hypocritical.

Alissa was absolutely amazing! The deep tissue massage was the best I have ever had!

Very clean, good service and a reasonable price for a mani-pedi!

I visited the spa with my sister a month ago. We had our make-up done and I had a pedicure. The employees were professional, friendly, and knowledgeable. My pedicure looks great now and I use the information I was given regarding the application of my cosmetics. The whole experience was lots of fun. I recommend the spa wholeheartedly.

Nice spa. overall nice accommodations. but the Tranquility room not quite so tranquil-- not as quiet as I would have liked.

They only had 1 tech on a weekend. Said walk-ins welcome but when we walked in they were booked until the next day. Came with a friend and was told they could only take 1 person at a time.

Thought it said saloon. Got a mani pedi anyway

EXELENT