This place is great! Storage drive through to load and in load which is inside. Cynthia the store manager was excellent allowing us to leave our truck with trailer on it in their parking lot for the day which helped a lot! Would recommend highly!
Cynthia Conley really helped make our move easier. Her service and thoughtfulness exceeded our expectations! Thanks again!
Very clean, organized facility. Cynthia is very helpful and goes out of her way to make sure you have a good experience. Its moving stuff, never fun, so I really appreciate the support!
Cynthia was super helpful an answered any concerns and questions I had. Definitely recommend this company for your storage needs.
What a great experience with the manager Cynthia going above and beyond at every point to make renting a storage unit seem gun
This was the first time I have ever used a storage unit. Life storage was a great experience. The facility was always clean and convenient with the hand carts available. I would definitely use them again and highly recommend them. The staff was always kind and very helpful.
The place is well organized and with beautiful indoor conditioned storage lockers. The assistance I received from Kelly was amazing !!Kelly helped me in every way possible and the prices are great for the services offered.... Thank you Life Storage !!!!!!!
Drive your your vehicle inside building drop off materials elevator up nice place.
I have only been there once but it has to be the cleanest Storage business that I have been to. On top of the secured entrance & exit
After a frazzeled move, I found the manager, Cynthia, after hours ready to help me. I so appreciated her attitude of, “ it will all be OK”. Moves are traumatic, people who go the extra mile....appreciated. You have a great employee. Jan
So glad I chose to store with LifeStorage on 116th in Scottsdale! I had to move out of town abruptly and have had my things in storage for over a year now. All of the staff, especially Cynthia, have been wonderful and have made the process super easy! Im finally going to be moving my things out of storage, and logistics of my move have become difficult because of covid. However, Cynthia has helped me every time Ive called and with every change of plan. Definitely choose LifeStorage!!
My name is Jason and I’m the owner of Arizona Moving Labor. We help our clients with the muscle they need for loading and unloading U-haul trucks, POD’s containers and Storage units. I really enjoy working with Brandon and Christina at the front desk, they are very friendly and helpful. They both provide great customer service to their clients. We are excited to continue to partner up with them to help their clients with their moving labor needs as we move into this busy season for moves. Thanks guys for working with us. 🙏🏼🙌👊🏻
Someone ought to give these guys a raise. They work hard to provide an excellent clean place. Andrew, Ashley and Juan outstanding. Devin rocks top. Great place. My highest recommendation when you need to move or store things.
Cynthia is great at customer service
I am moving my stuff from a different company. The customer service here is amazing they are knowledgeable and friendly and have the customers best interests in mind. The facility is super clean, and very secure with cameras and each unit has an individual code to access the storage area. I highly recommend this facility!
Very clean and secure facility. Helpful and friendly staff (Keegan in particular was great). Even bathrooms are clean. Drive through loading area keeps you comfortable while moving your stuff.
By far the best storage facility we have come across. The place is very clean and cool inside. All of the staff we have dealt with here have been very helpful and friendly and gone out of their way to accommodate us. I would highly recommend this storage facility!
Val the manager helped me to choose the perfect unit for my storage needs. She talked me through all my options and gave me an incredible deal. The manager was professional and courteous at all times. In the future I will definitely recommend friends and family to Life Storage for all their storage needs. Thank you VAL you are the GREATEST!
This place has amazing customer service, the facility is very clean. They clean, inspect, and spray for bugs in every unit before renting them out. They definitely have their customers best interest in mind.
This is the best storage I have ever stored at my dad rented the unit for me ahead of time since I was out of town and when I walked into the office with my dad the manager already knew who I was amazed with the service and also with how clean this place is they definitely deserve a shout out from me. I dont do review but manager deserved it she is so nice.
Huge thank you to Val & Gabby for getting me into the perfect unit for my storage needs. They explained everything perfectly and put me at ease on such a hot day when I had no patience. They knew exactly what Would work, Very professional & extremely helpful. Will definitely recommend them to all of my friends and family. Thanks again Ladies.
Great service from Gabby she goes above and beyond to give great customer service and she makes sure we are well taken care of while in the facility. They offer water to make sure we stay hydrated. This place is just great and spotless clean. If you are looking for Storage this is the place.
Needed to rent a unit for temporary storage for my Business Delivery Now, Met with Keegan the facility manger, i have nothing but respect and appreciation for this man and his staff. Great customer service from start to finish.LLoyd
This has been nothing but good experience Gabby has helped me out so much in my moving process she has made it just so easy for me. When Im there I feel like Im at home.
Storing our stuff is an American dream right?? We have been in and out of storage facilities for many, many years ALWAYS happy when the day arrives to move out. That is NOT the case at Life Storage on 116th street in Scottsdale. From the first time I called and spoke to Brandon to our visits in and out of the office with Keegan this is NOT your average storage facility. Keegan and Brandon work as a team, they both provide top-notch personalized attention and the facility is spotless, safe and secure. Do NOT look any further. This IS your next storage facility. Keegan and Brandon are truly two of the rarest business owners I have EVER interacted with and ESPECIALLY at a storage facility!
The service from Calla and Gabby were terrific. We always get top notch customer service. Well done Life Storage! We would most definitely recommend life storage to all of our friends and family.
My family and i are currently looking into moving to the area, and we stopped in to see some storage options. The staff was extremely knowledgeable and helpful, and the facilities are reasonably priced, well maintained and clean. Definitely recommend.
We had to get a storage unit to store items from a family members home and this location had excellent options at very good prices. The sign up process was clear and simple and the terms explained in detail. Recommend for storage in North Scottsdale. I have now been storing here for some time now and love this place.
The manager, Gabby was amazing!! She was very thorough and helpful. I recommend this ‘particular location for anyone for wants to have an amazing experience in storing theirbelongings.
Jordan Hagemeyer is the best customer service representative I have ever met! I walked in and was greeted right away, he showed me me the whole facility and we both decided on a great storage unit for me. He was an outstanding salesman and a great person. The facility is spotless, and I would recommend this place to ANYONE. Just be sure to ask for Jordan, you will not be disappointed at all.
I had a need for shredding services and stopped by this location #786 because I drove by their service advertisement every day. It was a Sunday afternoon and Keegan R. greeted me in a friendly and professional manner. He showed me the secure containers, locked in a secure location with camera coverage and explained the process for securing and destroying documents through a certified/licensed shredding servicer. Keegan made me feel comfortable with the security of the process. I will definitely use them again for my shredding and storage needs. Keep up the good work!
I have rented here for several years and I have been dealing with Gabby and she has been just great always happy and ready to listen to me all the time I feel like we have built great friendship. I know my things are well taken care of and the place is always so clean.
Gabby is great she is really helpful I have had storage here for several years and I always come back this place is always nice and clean great security system that they have and the customer service is just the best Gabby has just been above and beyond with the customer service always making sure we are OK while we are on site and making sure we stay hydrated and gives us water and the best thing is everything is inside we drive in to the building to go to our storage so our car stays cool specially when its hot out. Thank you Gabby for all the great work wouldnt go anywhere else.
This Life Storage was super convenient and the guys that helped us - Brandon and Keegan were AWESOME. So helpful, very attentive and great customer service attitudes. I would use them again in a second! I highly recommend this Life Storage with Brandon and Keegan.
I was just window shopping and Gabby was really helpful and went above and beyond to fulfill my needs on being informative on the unit even knowing I wasn’t going to purchase a unit upon that day. You can tell that she appreciates and values her job and was grateful to have her come across my path that day sending a big thank you to Life Storage and most importantly Gabby.
Had a unit here for past 2 years. Sharon went above and beyond to help us get everything settled. Place is very clean and free of bugs. All my stuff was just how i left it! Thanks again Sharon!
This facility and its manager is the best in the Phoenix area. The facility is immaculate, kept at an adequate temperature to protect any stored materials. Manager Rob Petersen, is a professional and helpful individual that deserves commendation. We have stored family items for 3 years, without any issues.A great facility and a great job, Rob. Thanks for all your good work.
This is the best Storage facility I’ve used . It is always spotless. Gabby is an extreme pleasure to work with . She was so helpful to my fiancé and I as we found ourselves in need of a storage unit at the last minute. She went above and beyond to help us and it was so appreciated. Thank you Gabby for all you have done for us !!!!!
I am a Cardiologist at Mayo Clinic Arizona. I wish to formally recognize the excellent performance of one of your employees, Mr. Rob Peterson, Assistant Manager, in Scottsdale, AZ. I initially met Mr. Peterson in the early Spring of 2014 when I began my relocation process to AZ. I interviewed many individuals, including those of your competitors. Throughout this entire process, I benefited from Mr. Petersons knowledge, expertise, and pleasant personality. As a result, I exclusively worked with Mr. Peterson and subsequently leased three separate 10 X 20 storage units from him. I am confident that if it were not for Mr. Peterson, I would have leased storage space from one of your competitors. His performance was outstanding and should be recognized by your company. I am available at anytime to discuss this matter.Kelley D. Kennedy
Keegan is fabulous! Answered all of our questions, with a smile.
Great place to store your items from the service to the location. This place is spotless I know my things are safe here. Thank you ladies
Gaby is great.Best costumer service, really nice, and very professional. She went above and beyond to help with everything we needed.She is the best!!!!
I moved my things from cube smart to life storage and it’s the best thing I did. The staff is great. They’re helpful, informative and give great customer service.
I was warmly greeted as I walked into the store. The customer service at this location is excellent. I highly recommend their services. Gabby is extremely nice and helpful.
This is just a great place from the staff to everything else here they are just so friendly and Gabby always goes above and beyond helping us out in all our needs she is always making sure we are well taken care of the best thing is that I know my things are secure here and the place is always spotless if I can give you 10 stars I would.
Gabby was just so helpful with everything she gave me all the info and made my move in so easy and painless bought some moving supplies also they have everything you need and at great prices love this location I have stored here in the past and decided to come back because of the great service this place has I will recommend any one looking for storage to come into life storage and ask for Gabby.
Great experience being here for 1 1/2 years!!Keegan is beyond helpful and super nice!!!
What a seamless experience! And such lovely people - Val and Gabby. Val was so helpful and friendly getting me setup - thank you!!
Super easy they set everything up took 15 min and had had everything good to go!
Great location I have been storing here and now I am done with my project they have made it easy for us Gabby is just amazing she helped me out today.
Susan and Gabby are Great, along with Rob, who is no longer working there. The staff at this location are very friendly and very helpful. They have helped me from storage savings to truck rental. They have helped me since the first day that I had moved here to Arizona.
Susan & RobHave always been very courteous and accommodating to my needs. The storage area is always very clean as well as all surrounding areas. In the event you ever needed service there response time was always great.Thank you again for running a great business!
This is just the best storage place Gabby has made it just a smooth and easy process she has just great customer service ever she was very tourelle with all of the information. This place is just so clean I am amazed if you are looking for storage this is the place.
As we all know, selling a house and all that goes with it make it a bit of an undertaking not to mention a somewhat stressful experience. Deciding we needed to get a storage unit to prep the home for sale and during the transition period, I stopped by one local company as I was driving by. As luck would have it, they were busy and unable to assist me at the time.A few days later, I decided to look up Life Storage on 116th Street in Scottsdale and couldnt possibly be happier. The ease of reserving a unit online, the helpful online information to answer most of my questions, backed up by the over the top exceptional customer service provided by Keegan from the moment I walked in the door until I left, justifies better than 5 stars!If you need a storage facility that offers everything you need, give Keegan a call over at Life Storage on 116th Street in Scottsdale. You will be happy you did!
From the time I walked in to this place I knew I was going to love it here the service is great Gabby is really attentive she made sure everything went smooth. The team here is just amazing they really make sure you are well taken care.
Love this place I went in to buy some boxes Gabby helped me out so much she also recommended me some other packing supplies and some tips on packing she is great and they have great prices would recommend to anyone. Thank you once again Gabby
When I first came to this location I came in just looking for prices but then Gabby gave ma a tour of the property and I thought wow this location is amazing clean and great prices so I left and did more shopping around and I decided to come back the next day to rent Gabby was so detailed with all the info I needed and she did my move in really easy for me.
I went in and rented a unit today and Gabby was so helpful with everything she made sure all my needs where met and her customer service is just outstanding.
Life Storage is one of the cleanest facilities I have seen! The staff is warm and welcoming, they were able to answer all my questions promptly and seemed knew exactly what would fit my needs!
Gabby was very friendly and helpful I went in looking for some moving boxes and she just had so much knowledge about the items I needed to move she just helped me out so much and took some stress away by helping me decide what I needed.Great prices and discounts.
I love this location I have 2 units here and Gabby has been really helpful with all the stress we have with moving she made it so easy for us paperwork was fast and easy this place is really clean would have not gone no where else if you are looking for a unit come to this place.
I just rented my 4th storage room and Gabby has made it so easy for me every time I’m there she always makes sure I’m well taken care of. Thank you for everything we need more people like her.
This Place was clean and staff is very funny and nice l will recommend this place to others....
Gabby has the best service anyone can ask for from the time I walked in to the time I left she was always smiling she has so much patients I went in so stressed and she just helped me get the space I needed with no problem she give me a tour of the property that is sparkly clean this is the place to store ask for Gabby she will definitely help you out.
Val and Gabby are the best and sparklingly set me up with a great storage spot. The place is super nice and run like a NASCAR pit stop!
Love this place every time Im in the office Gabby is really helpful she is great at what she does and I wouldnt store anywhere else.
This location is great love the customer service Gabby helped me out and she was great move in for my mom was smooth and easy she explained everything to us and they also have great discounts on moving supplies.
Gabby had great customer service I went in to rent a unit and she explained everything to me with details and the store is spotless best place to store my things in.
Gabby & Val are two really great girls the have the best customer service they really helped me out from start to end they where really helpful made sure I was ok while I was there. This place is really clean the girls have this place looking amazing if you are looking for storage this is the place for you.
Gabby the Manager she is great at what she does love this place always clean and best customer service this is the place to come and store your things
Everything from the front desk people to the storage facility was absolutely perfect. Very clean and very professional. I would recommend using this facility, I will again if needed.
Val and Gabby have been great help for me. And its fun to come here. Okay
Gabby was so helpful I went in looking for a storage not knowing what size I needed and she guided me and made my move in really easy and painless this place is clean and the service is great.
I have a unit at this location very clean facility and the customer service is the best Gabby was so friendly they have everything you need at a great deal.
Gabby is top notch, knowledgeable, professional in every way. The facility is modern, clean and well run.
This place is amazing and Gabby and Val made it even better I came in looking for a storage because I had a project going on and my project is now complete but from day one these 2 girls where amazing always making sure everything was ok and making sure we where ok always following up with us while we where in our unit. I will definitely let everyone know that if they are looking for a place to store their items this is the place they have all climate control units and they have great deals on moving supplies with great discounts this is the place to come to I RECOMENT it to you.
I have been with them for several years and the service is excellent, Susan the manager has always been helpful and has always maintained a service of excellence.
This is beyond the best storage I have ever been to Gabby is great her smile just lights the room up and she is so cheerful she is helpful and it is the cleanest place i have been to. if you are looking for storage this is the place to come to.
Great place with easy access to drive in and excellent service
Want to say this is the best storage I have gone to great people and great service.
Had a really great move thank you Val for your help.
Moving is not fun! Gaby was so helpful with everything and helping me find the right location for my storage unit and handling my insurance, Etc..... highly recommend Life Storage!
Clean facility, nice staff...very happy with my experience
Good customer service clean facility good prices
This facility is the best storage place I have ever used very clean and reasonable best prices and the people in the office are great. Thank you Gabby
Great location love this storage location everyone is so friendly.
Good place to store your goods
Really satisfied with the service at this location and great prices on storage made it easy to move in and also have great prices on moving supplies and they offer a moving van what else can you ask for.
Gabby is awesome! Best place in Scottsdale to rent a unit!!
Great facility and great people this is the place to store.
Gabby is incredibly helpful, always a pleasure.
Staff is very knowledgeable and helpful . Manager goes above and beyond .
Always happy to help the customer!
I went in today to buy a tape and came out with boxes Gabby was lots of help guiding me to get the things i need for my move.
So nice and helpful..
Good storage.
Great service.
Clean, friendly and efficient.
Not happy at all.