The team at lovely nails was so great to us! I took my mother, aunt and cousin with me to get our nails done for my upcoming wedding. Lien made sure it was only us in the salon at this time, it was really awesome! She helped me find the perfect color for my big day! They were all so sweet and it went so smoothly! Thanks Lovely Nails team!
So clean very customer oriented.
My daughter and I came in on a walk-in and were accommodated with the kindest most professional staff. Clean friendly would highly recommend Fiona Nails!! Thank you ladies!!
Kim was very professional and listened to my concerns. She made sure that I was satisfied with the color dip I choose. Very friendly and clean. She wiped down everything during the session and other employees were constantly wiping down surfaces and washing hands. I would recommend this place to anyone who asks.
Lovely nails is amazing! Safety and cleanliness is their first priority.My nails and pedicure come out beautiful no matter who does it. They all are very professional and so nice. I would highly recommend this place.Jessica
Great experience! I’m very picky with whom I do my nails so I usually don’t tend to try new places. I was in need of a manicure and was in the plaza and thought why not try this place...all I have to say is WOW!! I had a great experience from beginning to end and best of all I was in love with my my gel manicure. Thank you for your great service. I hope to be back soon!
Lien’s Lovely Nails Salon is the cleanest, most efficient nail salon I have ever been in. She has taken all precautions in opening her salon. From taking your temperature to privacy chairs and choosing your nail color.If you are looking for a clean and professional pedicure consider Lovely Nails. You won’t be disappointedHelen
I just started going to Lovely Nails after a friend recommended it to me and I love it!! I come all the way from NH to go there! They are so friendly, clean,and welcoming!,
Lien keeps an incredibly clean and well run salon. Shes gone above and beyond with social distancing measures and the space is immaculate. Her and her staffs nail skills are amazing, too. Highly recommend!
With COVID this was my first time back to get nails done. Wow!!! Lovely nails did an amazing job with retrofitting the salon ensure the safety of EVERYONE!! Place was super clean and all through out they kept wiping everything down. I noticed when I left they also wiped down the door!! Now that’s impressive, not to mention how good my nails look .... thanks you lovely nails
Great nail salon under new ownership! Everyone is so kind and friendly. The nail techs do an amazing job… But to me the most important is they are CLEAN!!! Great colors to pick from prices are VERY reasonable… Definitely WILL BE BACK!!!
I recently moved to the area and casually stumbled upon this place. I’m so glad I did! Their service is great and I have no trouble booking appointments. They take their time with their services and I feel so pampered. The prices are also more than reasonable. Definitely recommend it!
The staff is very friendly and customer oriented. The salon is very clean and everything is brand new. I’ve been here twice and plan to return, the prices are a bit higher than some places but it is worth every cent, you truly get what you pay for. Huge selection of colors in dip, gel, and regular polish. I like that they use email for receipts and appointments, the owner is very professional and present, I definitely recommend! Ask for Lisa, she was gentle but very thorough :)
This is an amazing nail salon, Lien and Kim and the staff are all fantastic, they are caring and do a great job!! Love this place and highly recommend it!!
This is a lovely nail salon. I am very picky, I have receive the perfect manicure.
Went in for a mani/pedi for the first time and was amazed at how attentive and kind they were. I was incredibly satisfied with the results and overall service. It’s been about a week and I still adore my nails! This place is definitely a hidden gem.
This has became my new place! I get the dip powder done and I work in the Med field so my nails usually brake or peel but for someone reason when They do my nails it last 3 weeks or more ! My nails grow fast!The new owners really outdid themselves! Love this place I faithfully go every 3 weeks ♥️
Completely love this nail salon! Everyone is so nice and very gentle! During this period as well they are very clean and taking precautions.
Best salon ever!! I don’t go anywhere else and wouldn’t want to my nails come out perfect every time
I highly recommend this salon. They genuinely care about their customers. My wife and I come here every 2 weeks and Sophia does her nails while I get a pedicure. I never leave unhappy. They always make sure I’m satisfied. Don’t waste your money and take my advice.
Awesome job, beautifully done gel mani. Atmosphere is calm and clean, relaxing and well managed.
I love this place last Gel manicure lasted over 3weeks! They are all so kind and even gave my daughter a pedicure after she had been running around at a barbecue all day. Not only that but they stayed open later to accommodate us. Love it here and found my “forever” nailSalon 🤗💕
Very clean, staff very friendly, very attentive. Great job on nails and toes.
Very happy to get my pedicure done by Lien, she is very professional, the salon is very clean and the services is superb.
I love this place, the customer service is great, the place is beautiful, and my favorite part is that they have a lot of colors. For me is very difficult to find colors that I like and this place have variety. Totally Recommended
I come here long time, and I love new owner Sophia. She so cute, and the shop so clean. All the technicians at lovely nails do good job, so friendly and fun. I recommend you come here and you will be happy
My experience at Lovely Nails was terrific!!! I had Sophia,the new manager, and she was terrific! She is very kind and always on time! All the girls here are friendly, very kind and do a great job! Give them a try and you will feel happy😄😄
Just had a hot rock pedicure from Sophia. She does such a great job. Gotta try this place you won’t be disappointed. Atmosphere is great! Everyone is so friendly.
They typically close @7pm but me and sister desperately got in @6:45pm and they immediately took care of us ! Dian, Susan, and Sophia showed an outstanding amount of customer service, made us feel amazing and comfortable. We had an awesome time. They even made us laugh ! We definitely recommend everyone to come and pamper themselves at Lovely Nails ! We will be back :)
Very professional staff and a great experience.The staff was very friendly and the prices were reasonable. I will definitely recommend Lovely Nails to my family and friends!
I love my nails to be done here! My nails turned out beautifully! I like the hot rock massage they do here! I would suggest you to come here!
I love having my nails done at this place. Its very clean and tidy. I see Julie for Dipps and pedicure. She is fabulous!
My daughters and I love It here. Our nails and toes always come out amazing. Everyone who works there is amazing and so friendly. Can not say enough nice things about it here
Great service.
Love getting my nails and toes here! Amazing place. Recommended !! They’re amazing with pedicures and manicures. They take their time and actually put perfection into their work.
Lovely nails is excellent. I drive 30 minutes to see Sofia for manicure and pedicure. All the girls are lovely! This is a great nail salon! Definitely give it a try you will love it!!
Lovely Nails is a wonderful place for any and all services! It is clean, pretty and all the technicians are professional and attentive!Lien has opened a gem in Saugus! I have sent several friends and will continue to do so!
The new owner is lovely! The staff work very hard to deliver what the customer wants. I got a pedi and gel manicure. My nails came out great and the gel actually feels solid, like it wont peel off within 3 days
Avoid this place! Sophia does a terrible job and exploit her employees. Constantly blames them for her mistakes and things she is responsible for. There are far better places that you can go to. They tend to blame customers for any nail damages rather than being accountable. Also extremely unprofessional.You’re a paying customer, you deserve to be treated well with utmost respect. Don’t expect to get it here. If they don’t treat their employees well, you are no exception.
Lovely Nails is the best. I’ve been seeing Sophia for years since she was at a different salon and I followed her here. Sophia just took over ownership of the salon. Everything is very clean and professional.
LOVE LOVE LOVE this place. Sophia and her crew have a way of making you feel at home and comfortable. they always remember your name and make conversation with you. Love them all!
I am always so pleased with the service here. I feel so welcome every time I walk through the door. They are always on time when I make an appointment and am never kept waiting.
Best nail salon ever.... I will not go anywhere else.Sophia and her staff do a great job and my gel manicure lasts for weeks.Try for yourself.
I never go anywhere else!!!! Sophia does such an amazing job on my gel manicure that it lasts 4 weeks without a chip! She is so kind and sweet and ever since she took over lovely nails it has drastically gotten better!!!!!
I see Sophia every three weeks, she’s amazing. Really happy with her work. I strongly recommend lucky nails!
I used to go to a other nail salon in Saugus (Allure in Cliftondale), but when the owner sold it, all the girls left. Now my favorite, Sophia, is here. I love it here because the massive selection of gel and regular polish is fresh and doesnt stain my nails.She doesnt leave any gaps on the sides of your nails when she paints them. They are flawless.Her pedicures come with a free hot stone massage, and wonderful massaging chairs. They also use liners in the basins and use fresh tools with each client.
Sophia treats her employees so kind. I love this place and I am hoping to go here next time!
I love the new owner Lien! Very professional, clean, and she has done a great job giving the place a much needed makeover!
I dont get my nails done often, but every time theyve been done, I get them done here. I get acrylics. Good price and amazing quality, will come again :)
Love this salon. Tammy is amazing and everyone else there does a great job! I have be going here for a year now and would recommend to anyone! Also, in response to Lisa who gave one star, Tammy is not chinese - also Lisa has reviewed only has negative reviews ..... take at face value....
The new owner of Lovely nails Sophia has been doing my nails for years....I have never had a better manicure and pedicure than at Lovely nails. Sophia has done a beautiful job updating the salon and giving it a comfortable and relaxed atmosphere !
Love love love it here! Started coming years ago for waxing then tried the nails recently and won’t go anywhere else!
Very friendly staff clean calm environment. Stopped in with my daughters from out of town. Very reasonably priced and nice work!!!
Lovely Nails: new owner Sofia is awesome, Clean, Friendly atmosphere All the girls there do a wonderful job! Give them try and youll be happy you did!
I went there 2 days ago. Tammy did my nails. So thin 2 broke already. She was speaking in Chinese. And did a horrible job. I would never go back there . Rude manager .Im looking to post the pics. She left me for about a half hour to talk in a different language. Very Rude. She made my nails paper thin . DO NOT GO HERE!!!
Sophia is amazing!! My nails were in rough shape before she made them healthy & beautiful!
Lovely Nails is under new ownership, has been renovated, and looks lovely!! It is clean with lots of selections to choose from. I am never disappointed with my mani/pedi there!
I go there every 3 weeks to get my nails done. Ive had a wonderful experience it lasted for a long time and you should go there to!
Great pedi/mani.The new owner so sweet, friendly and do great job. The best place to do your nails
Sophia is great and never disappoints! I love my gel/dip manicures!
Every time I’ve come, I’ve had a lovely experience. Very welcoming!
I love this place, so friendly and kind, thank you Sophia, i love my nails.All my family come here
Best nails salon on rout 1.Love the new owner Sophia, all the girls so friendly and do great job.My favourite place get my nails done
The dipping powder last 3-4 weeks, they so friendly and kind, love this place, you should go there too
Very happy place to come and my nails look great will tell my friends
Recommend coming to this salon!!! Great service and the workers are nice and friendly.
Love this place sophia is a wonderful person i love her pedicures she uses these hot rocks on my feet which feels awesome
Just had another great mani/pedi! Love the hot rock massage!
New owner Sophia is wonderful did a great job my new fav place!!!!
I love Lovely Nails! Everyone I have gone to here has done a great job, they are very friendly, and make you feel welcome!
Sophia is amazing my fave been going here for years!
WORST CUSTOMER SERVICE EVER!!!!!!!! Went in to have gel fill and pedicure.... I chose 4 colors before the tech stated they had it in stock. Had my toes done and when they did my nails, the color was a teeny bopper bubblegum pink neon color.... NOT WHAT WAS ON THE TOES... I told the tech I couldn’t wear the color to my office and I had her put a dark gel over it. I left not getting what I paid for, but I needed to get home. Got home and ALL OF THE POLISH ON THE TOES WAS SMUDGED.... I went back and very nicely asked to have the darker gel color that ended up on my nails to be put on my toes and yup, I WAS TOLD I NEEDED TO PAY MONEY TO HAVE IT DONE. What could I do. I paid. NEVER GO THERE AGAIN. FIRST TIME LAST TIME.
Nice job, very friendly invovement. One of the best places i go.
I love this place! Clean, friendly, speaks great English. Cares about their customers. They seem to know and remember all their customers that came in the door.
I came here and it is the best place to do your nails
Love my nails! Great customer service!
A great place to relax and they do such a great job!!
Lovely Nails is a clean, friendly and fun place to have your mani pedi.
Awesome service and friendly staff!
Friendly and do great job,love my nails done
My favorite nail salon to go to. i go there every time and i’m never disappointed
Such beautiful nails, exactly what I wanted!!! 😍💕
Awesome job as always!!!!! You guys are so very nice
Very good service, technicians professional, and good job, thank you
I walked into the salon, and I told them what I wanted. Then I waited for 1 1/2 hours. In that time there was 2 workers hiding in the back eating and laughing for 20 mins straight when they had multiple people waiting. I told them I wanted dip powder fill and they stared at my like I had 5 heads. It took 3 of them to exam my nails to see what I meant. Then after the long wait I finally got to sit down and start getting my nails done and the lady did not do one thing right. She didn’t put the right coats on and the right powder. She made myNails mis shaped and chuncky, also you can see through them. The color on the container is not what my nails are. Also on top of that she never put a top coat on so my nails aren’t smooth at all. She rushed me, it took her 15 minuets to do a dip fill when usually they take 45-1hour. I will never ever go back there again. They were very rude and judgemental. Horrible mangment. Very upset, waisted $40
Best pedicure and manicure, so clean, friendly so kind
Did a great job on my mani/pedi
Best place Eva great prices work is very well done!!!!! Love it
Love love this place,thank you Sophia
My sister and I went here in today.
Best nails salon
They always take my appointments.
Great place!
Great place