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Indulgence Nails and Spa
200 Walnut St STE 4, Saugus, MA 01906, United States
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Indulgence Nails and Spa

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Ti
Review №1

The staff was super patient and wonderful. My daughter wanted designs for an event tomorrow night, they came out so great!! We will definitely be back!

Ta
Review №2

LIly was very professional!! I went in for eyelash extensions.. the atmosphere was so comfortable, clean, and the water sounds were so calming!! My lashes are absolutely gorgeous!! Definitely a 5 star for me and definitely will go back!! ❤️

Kr
Review №3

Shop came highly recommended to me. Called five days in succession for an appointment for different times during the day—morning, afternoon and late afternoon. No one would make an appointment for me.

Ma
Review №4

I had been searching for a new nail salon since COVID happened. My friend invited me one day and I kept coming back. Very professional. They had great infection control measures (contact tracing, plexi glass, face shields, face masks, washed hands before and after set). Appointment only, be 5 minutes early so you can check in ect.

An
Review №5

Everyone was super nice but they did not do a good job doing acrylics they came out super bumpy and the shape was not close to even, they cut me and still continued to paint my nails, did an eyebrow wax and didn’t even clean them up still look the same. Not a very good first time experience

St
Review №6

Very clean and spacious salon! Nails are always on point and last weeks with our cracking. They take there time and have so many colors for the dip. The owners sister is my favorite she’s very friendly and quick. Tweety is also very good as well so glad I ended up coming here!!

Ni
Review №7

Every time I bring in a picture they always do exactly what I’m looking for. Tweety is by far my favorite, but every woman in here is amazing! During this pandemic they go above and beyond to protect everyone. Highly recommend!!

Pa
Review №8

I went to Indulgence Nails 3 times for acrylic fill with gel polish on nails and pedi with gel polish on feet. First 2 visits I had Cindy. 1st time she did my nails, they were too thin and 5 broke within a week! OK it happens, but 5!! Desperate to find a nail salon I liked I went back. Side note: Many bad experiences! Im just looking for someone to not cut me all up, not change the shape of my nails, not have my nails lift or break after a week, not make my nails so flat they look like planks or so wide/thick they look like toenails, and not give me a fungus!! Back to Ingulgence: I called to set up an appointment to fix the 5 broken nails, but with a different nail tech. I was told just go to Cindy again since she did my nails the 1st time. OK everyone has a bad day and about week later I went back for my appointment. I thought Cindy did an OK job at the time until my nails started to grow out. Omg! It looked like mountains of acrylic just piled on from cuticle to tip as my nails grew out! Really thick, really bad! I just dealt with it and I made an appointment with Tweety. 2 weeks later I went back. I know, I know! I was desperate for a good nail tech and at this point I needed my nails and feet done really bad. I also wanted to stop shopping around. I told Tweety about how the nails broke the 1st visit, way too thick the 2nd visit, and that I hoped 3rd time was a charm. No comment about the quality or lack of except...Do your nails grow like that? I ask like what? She said bumpy. I say no and that was the end of it. Ok whatever and she did my nails. They seemed satisfactory so I thought Ill keep booking with Tweety. Next day it was sunny and I take a walk on the beach. All my finger nails changed color from bright orange to a blotchy purple-blue color. I call the salon to tell them what happened and Id like a color change. I get an appointment to go in after 3pm for the next day. I go in at 3:40pm and I was told my appointment time passed. They were busy. Mind you, I was told go AFTER 3pm. I explained what happened to my nails and I showed them a PICTURE of my nails changing color. After going back and forth a bit, they agree Ill go in on Friday to change polish.They didnt really want to do anything about it, but I insisted. I go in today. Im told to sit and wait. Im waiting in pedi chair looking for a similar color because I like the color. After I show the picture again, theres some exchange about the color changing its color and I then state that I dont see any bright colors on the gel color swatch or the color I already had on. (So that made me suspect the color I had on was not a gel polish and maybe thats why it changed color). Im then told if I change the polish on my hands and feet Ill be charged $30! Not once during the 3 different conversations about changing the defective polish was I told about this! Needless to say at that point I was done! I wasnt about to pay an extra $30 on top of the $92 + $15 tip I already paid! I was so upset and I made it very clear I wasnt paying extra for defective polish! That was the last straw for me! I got up and walked out! Forget 3rd time is a charm its more like 3 strikes youre out! I shouldve paid more attention to previous reviews that had similar experiences!

Da
Review №9

This salon is clean, spacious and has ample parking (big thing for me because I hate parking 😂) the ladies here take their time and have amazing attention to detail. Highly recommend.

Al
Review №10

I go here all the time and I usually see Tina I always have been very satisfied yesterday I went and I had a mani pedi scheduled with Tina and she was doing someone else’s mani pedi so someone else had to do my pedi which is fine and she got to do my mani she seemed to be in a upset mood that day which is fine because everybody has bad days at the end they usually take the picture but no picture today and the next morning when I woke up my nails look like broken glass which has never happened before

Ch
Review №11

I found a new spot!!!! This place is clean and well organized. Most importantly I felt very safe in these Covid times. You also get a lot more done for your money. I’m definitely going back.

Br
Review №12

Very clean. Great for dip powder. Will definitely be back!

ti
Review №13

They are very serious about their cleaning and it is much appreciated! Have gone twice now and both times was a great experience, and a great job.

an
Review №14

Beautiful place, VERY clean, atmosphere was calm and relaxing. My appointment was at 430 I showed up early and was taken right away. Kayla gave me the best pedicure I’ve had ever, super slow and very relaxing. Lily did the most amazing job on my nails. I got chrome on one nail it looks awesome! I’ve been to a lot of places but this has been the best experience yet. The quality of the work done was exceptional. Highly recommend this place!

le
Review №15

This place, is wonderful! The staff is great, made me feel very comfortable! No talk between staff,unless its necessary..I had psoriasis on parts of my top of my hands and legs and because of that I had not been going for over 2 years because these other places made me feel uncomfortable or getting refused to be seen because i have it..This place was different..They are awesome and the work they do is great! Did I mention how clean this place is and there is parking and they have good prices!

Kr
Review №16

I have never had more beautiful nails! I love this place. Every time I leave I get tons of compliments on my nails. Color selection is on point & can’t wait to go back!

Al
Review №17

Love this nail salon. Price are very good

ca
Review №18

Best nail salon on the North Shore. If you live in Boston, its worth the trip to be pampered. Lily and her team are sweet, kind, warm and welcoming. The quality and cleanliness is nothing like you have ever experienced. I hope you try Indulgence nails and are lucky as I am to have such an excellent experience.

Ho
Review №19

This nail salon is wonderful! The inside is clean, modern and very relaxing! The staff are super friendly and do great work with manicures and pedicures. I wholeheartedly recommend booking an appt here - you won’t be disappointed! Lily and her team are great!

P
Review №20

Love this place and its lovely owner Lily! Beautiful new shop is tranquil and relaxing. I have followed the owner, Lily, for years. So happy for her. Try the deluxe spa pedicure. It is AMAZING!

Bi
Review №21

Came to Indulgence nails for the first time. I walked in and was immediately greeted and welcomed by the staff. The salon was spotless and clean. I had Wendy, she was so friendly. My pedi was so relaxing. I had got my nails dipped for the first time! She helped me decide a color. I would recommend this nail salon to everyone. I will be coming back :)

Ju
Review №22

An amazing salon .... the atmosphere is pleasant and professional ... and it is immaculate ... the beautiful ladies that work there are friendly and kind and up-to-date with the latest techniques ... when you go in ask about the Chrome polish technique its the newest one and they know how to do it .... the selection of polishes are never ending so much to choose from... so dont waste your time looking for a place to go just go to Indulgence and feel pampered for the day... oh I almost forgot they also do waxing and facials and the pedi chairs are amazingly relaxing....

Le
Review №23

The salon is new and very well appointed, very clean The atmosphere is very relaxed and serene. Everyone is very warm & friendly and makes you feel at home. I have my nails done by Tweety who is absolutely fabulous!! She is very talented & makes visits really enjoyable & fun!Being there is a wonderful experience. Recommend it to everyone!!!

Ju
Review №24

My family likes taking an hour drive just to eat here. Im not saying its bad either, but its not worth the hour drive to me.

J
Review №25

Tan is the best! She takes her time and does a great job and the gel manicure lasts for weeks!!

Je
Review №26

Indulgence nails is the best salon in the area! Lily and the team are great and super friendly. The salon is clean and welcoming. They have so many polish colors, it’s always a tough decision to decide what color I want to do each time I visit! 😝 I’ve gotten a dip powder mani by Tee and pedi by Hanna and they both do not disappoint! I would definitely recommend Indulgence nails to anyone, I always leave happy!

Je
Review №27

Got a mani & pedi here with many different techs & each one I’ve loved. They all go a fabulous job & take their time. I even asked to fix a nail & they did it with now questions asked. I will be back!

To
Review №28

This place is the best!!! Clean, friendly staff, modern, relaxing... nothing else I could ask for. My nails come out amazing every time. The only salon I have ever been to that I am completely satisfied (and beyond) with!

Ya
Review №29

I must say this place is the best I’ve ever been too. Very clean, staff make you feel very comfortable and at home. Lily the owner is the best, she’s a perfectionist while doing your nails. I absolutely recommend it 100%.

Ma
Review №30

I just love this salon. Its beautiful, clean and new. Lily and her staff are just so friendly and nice. Kayla is an absolutely fantastic technician and very sweet. I highly recommend Indulgence Nails !!!

Kr
Review №31

I got my nails done i got french tips while my nails were getting filed my skin on my fingers where getting all cut up. then the color that was gonna be put on my nail got changed without asking me. all my fingers are dry and red and 3 are infected. waste of my money

Sh
Review №32

Lily is amazing, if you want amazing manicure and pedicure then give Lily & her team some love... her place is gorgeous and so serene...I don’t trust anyone else with my nails😊

Ol
Review №33

Lily and her staff are the best! They are professionals. The job they do is amazing. I wont go anywhere else for my manicures and pedicures!

Jo
Review №34

Indulgence and Tweety were highly recommended to me by a friend so having seen her beautiful nails so many times i knew i had to get to her sister, Lily’s new salon - wow was I impressed.From the moment my friend and I walked In I knew this was going to be my salon.It is beautiful, immaculate and most importantly, the quality of nail technique is the highest I have seen. I have already recommended the Salon to someone yesterday and I recommend anyone reading these reviews to make your appointment now!Tweety went above and beyond to help my damaged nails.Joanne Irving

Sa
Review №35

It’s the giving my friend a nail infection for me

Jo
Review №36

Beautiful, bright, clean salon. Friendly atmosphere. Excellent service!

An
Review №37

Love, love, love coming here! Exceptional and top quality service with super friendly staff and welcoming atmosphere!

Li
Review №38

Very clean, very nice, very sweet. I see Tweetie and she is so sweet and attention to detail is definitely noticed.

pa
Review №39

Rather new salon. Very nice & family owned. Tweety & Lily are spectacular!

Ev
Review №40

Courteous, pricey but well worth it

We
Review №41

Beautiful Shop. A+++ on nails and pedicure. They are the absolute BEST in the area!!

Co
Review №42

I absolutely loved my pedicure!! So clean and friendly!!

Lo
Review №43

Awesome! Clean, friendly staff and perfect/beautiful nails

Ni
Review №44

Friendly, great place . For men also

No
Review №45

Terrible place. speaks no english and they completely trashed my nails. i want a refund

Ja
Review №46

This place is amazing !

Mi
Review №47

Nina is nice ❤️❤️

L.
Review №48

Hannah is the best

Ta
Review №49

Always beautiful !!!!

Ju
Review №50

Amazing !

to
Review №51

Speaks No English

Information
100 Photos
51 Comments
4.7 Rating
  • Address:200 Walnut St STE 4, Saugus, MA 01906, United States
  • Site:https://indulgencenailsandspa.com/
  • Phone:+1 781-558-1452
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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