Whole family was 4 years until front office staff told me yes my insurance covered cleanings after the one year mark. They supposedly checked after I told them to double check. Well they booked us 6 days earlier than coverage and are now billing me for their mistake for the cleanings. Front office always has someone new who doesnt know anything and uses the Amy smiles as a decoy for the lack of caring and looking out for their patients. Left after four years. Going back to my PPO plan office and dentist I love.. Vast disparities in quality of staff. Will never go to HMO again. Not worth it. Dont let the reviews on here fool you. Its not the first time was billed or upcharge out of coverages.
Everyone here is wonderful! I was having trouble with my dental insurance and the way they were handling a claim and the ladies at the front desk were able to get it corrected right away! All of the care I have received has also been great! Highly recommend!
Dr. Castellano leads the way in the dental industry. He explains everything he is doing and you can just tell that he enjoys and takes pride in his work. His prime concern is keeping the patient comfortable, informed, and relaxed, even during the most extensive procedures.I highly recommend seeing him for all of your dental needs. You will NOT be disappointed...he is truly an artisan of his trade, and is by far the best at what he does!
My boyfriend dislikes going to the dentist, but he was in so much pain i had to take him. They needed to pull a tooth. Ann and Dr Castellano talked about everything before they did it. They take pride in what they do and are both very caring. It was so quick and easy and not a lot of pain. We definitely will be using them going forward for all of our dentist needs.
Everyone is so professional and friendly. Victoria just cleaned my teeth and she was really awesome! Dr Castelano is very caring and professional. Highly recommend and I have!
Excellent comprehensive initial exam. Thoughtful and reasonable suggestions. Nice staff, overall, very confident and pleased with their professional services!
What’s a great thing to hear at the dentist office? Laughter!! I love going to BayView where staff love their jobs! Victoria did an awesome job deep cleaning my teeth, explaining what she’s doing and making recommendations.
Like Dr. Castellanos warm and professional approach. He is very thorough in explaining needed dental work and his approach. Also appreciate the work he and the staff performed 99% was done in one visit ( have to wait for healing and the bridge to be made). Overall a 5 star plus to Bayview Dental - Gulf Gate, Sarasota, FL
Victoria was amazing with her professionalism and care in cleaning my teeth. I can honestly say it was the best experience with education and care of my teeth without criticism or making me feel embarrassed that it was something I was neglecting.
I went in for my routine hygiene appointment with Victoria who is absolutely great. I use to dread these appointments; but Victoria manages to make them fun and she does an excellent job. I also like Dr. Castellano very much. It is a very pleasant and professional office environment.
Everything was great. Victoria and Jessica were very professional yet courteous. See you on 6 months
I had a pleasant experience at Bayview Dental. The dentist was very pleasant and gave me an honest assessment of my needs. I will be back to this office whenever the need arises.
Our son went to Dr. Castellano yesterday and it was a great experience! The doctor was very thorough and fixed our son’s chipped tooth while he was there and his staff kindly took care of an issue with his retainer. The office staff was very accommodating when making appointments. Everyone was very friendly and professional. Highly recommended!
I was very pleased with all the people and the Doctor gave me serval options to think about. I would recommend him for anyone to see.
I felt so welcome here on my first visit. Staff are very careful to ensure safety and well-being of their patients. All procedures were discussed in detail. No rush rush. Hygienist was very professional and comforting. Equipment is high technology. I was confident from start to finish of my visit.
The staff is so adorable, professional and friendly! I adore my dental hygienist! Such a sweetie, quick and efficient & my teeth feel great! Didn’t see the dentist today, but he’s great too! So happy I found this dental office!
Very nice and welcoming office! It’s been years since I’ve seen a dentist, finding a new one was intimidating but I feel like I’ve definitely found an office I am comfortable in. The staff is great, and the doctor is very straightforward with telling you what’s good and what you should expect. They price everything out for you so you can see how much it will cost you for anything before they do it! Wonderful experience and I can’t wait for my cleaning!
Absolutely love this dental office. My first visit there and really felt comfortable office is friendly and clean. Very transparent on pricing I recommend them highly!
Ive been putting off seeing a Dentist for too long. When I needed to go immediately Bay View was there for me. Very professional service! Great team work, the front office staff were so caring. The Dentist explained everything to me and kept me up to date as he proceeded. The Technician was one step ahead. I will be back to continue treatment!!
I am a dental coward. Today was my first visit with Dr Castellano and his staff and they were ALL so extremely friendly, courteous and professional! They really put me at ease and made me feel comfortable. I highly recommend this practice!
Very professional and friendly staff. I admit I waited to long to get back to the dentist. So I have a little work ahead of me. Everyone there did a great job and although its not the cheapest dentist I feel confident in the result. When they are booked up for months you know they are good .
Very good experience. Friendly staff and all very professional and knowledgeable. Do a great job explaining what treatments are needed with options.
Truly the best dental office in Sarasota. It took me a long time after moving here to find an office with the best doctor and staff! Honesty, integrity and talent!
The focus of BayView Dental Associates is to make each patient smile =)From the receptionist, to the hygienist, to the dental assistant, to the dentist, the office staff and the office manager, each one is welcoming, personable, knowledgeable, professional and friendly. They excel in putting each patient at ease from the very first phone call and office visit by telling them what to expect, what they are doing, how long it will take and educating in layman’s terms, not in dental jargon. So with every phone call and at every visit, when greeted with “BayView Dental Associates - how can I make you smile today?”, my reply is always, “You just did!!” =)
I had an amazing experience with the office. The dentist is fabulous as well as the staff. I highly recommend this office!
Love going to the dentist! Who says that? The doctor is great. Friendly, professional, competent. Office staff, very friendly and professional. Hygienist, absolutely the best!
All of them that works there are very friendly. They make sure that you are comfortable. They ask questions and they listen. Love them all.
I had a great experience for my first visit! Dr. Castellano was thorough in explaining his recommendations. Ann was very nice and made me feel comfortable. The office was clean and office staff very friendly!
Great staff. Like this location 💯 better than the one downtown, where I had a botched experience many years back. Very friendly, invited comfort and ease in my procedure and thorough with after care directions .
Very efficient, explained everything during the visit. Victoria very informative.
I was Impressed on my initialVisit happy to say an thought Dr Castellano was informative and to be sincere and genuine.Took extra time to explain my situation.Patient KEVIN
I recommend Bayview Dental Associates @ Stickney Point my experience today was excellent. I’m new to the practice, and Dr Anthony Castellano and his assistant provided me with exceptional treatment and kept me informed in the process. Big Smiles Today 😀 Thank you !!
Everybody from the receptionist and office Manager to the doctors assistant and Dr Castellano were very nice. I highly recommend Bayview Dental Associates
Totally professional, extremely competent with a friendly human touch.
My first day to the dentist after way to long. The whole staff was amazing. I will be going back for a few more procedures and I have no worries and thats a great feeling!!
This is my first visit and had a wonderful experience. They really took their time to get to the problem and helped me deal with it. Dr. and staff were equally friendly and professional at the same time. I can’t wait for my next visit.
These professionals are a “perfect fit” for me and my new crown! Thank you!
I just thought the staff and the doctor were just wonderful there. They got my son in in a timely manner. Explained everything very thoroughly to us which I very much appreciate. I highly recommend this dentist. Three other family members also go to this Dentist! I highly recommend this dentist to others
The staff at Bayview are courteous and professional with patients like myself and my wife.We get great follow up and appreciate that they keep us up to date on the process on getting implants and dentures where needed.Keep up the good work!
This office has a very friendly staff, it is always very very clean, and the dentist and his assistant were both very knowledgeable, had great bedside manner, and are both very good at their craft.
First visit. Super clean and precautions taken for COVID. Staff is friendly and knowledgeable. Everything is explained in detail and was even able to get my cleaning done because the hygienist had a cancellation! Happy patient!!
Dr. Castellano and his staff were very professional and rental, explaining each step of the procedure while answering my questions. Without hesitation, I highly recommend Bayview dental.
This is the best dental practice ever! Dr. Castellano is so caring and does a phenomenal job! His staff is just as amazing! I absolutely love it here! Everyone is so sweet, kind, honest and professional. The office is immaculate. Thank you all for making each visit perfect and pain free and for making me feel so comfortable! I will never go anywhere else!
The Dr and staff were very courteous and professional. They took care of my broken wisdom tooth with ease and reasonable pricing seeing how I had to pay cash because I dont have insurance. Highly recommended!
Personnel are always friendly, professional and perfectionist.
Everyone was professional and friendlyDoctor explained my problem and explained what to do
One of the best places ever to be treated and cared.
As usual, Victoria did a wonderful job cleaning my teeth. See you in 6 months.😁
On time, professional and respectful of the patient.
Very nice people everything is smooth and professional. The Dentist is great.
Everyone was so friendly and professional. Did not feel like they were trying to scam me. They take Publix inc.
The experience as a whole was absolutely excellent. Everyone was extremely nice and helpful. Everything was explained in full detail and then executed with precision. I would highly recommend them to anyone. Thanks again to everyone there for such a great dental experience
Veronica is the best dental hygienist I have ever known. She is kind and gentle and does an amazing job.
Welcoming and professional first appointmemt.
I normally do not like going to the dentist but the staff at this Bayview Dental are so great. They put you at ease and then do their thing which is good dental work. I came out laughing and really motivated to improve on my own dental hygiene as well as motivated to get ready for Halloween as the office was tastefully “spooky”! They will make you smile 😃
Great staff with a kind caring attitude I like this dentist theyre fine
This was my first visit after changing dentist. I was very pleased with the overall experience. Dr. Castellano and the entire support staff was very nice and professional. Hygienist Victoria was very good and professional as well.
The staff at Bayview Dental were very professional and had great patience.They were very kind explaining my situation and listing options that fit my situation.Dr. Castelanos performance was executed with great skill and always alert to any discomfort.Being a new client I can say my experience was professional and that a five star rating is no less than deserved.Phil PearsonSarasota Fla.
On time, very efficient, clean, friendly staff and explained all costs. Cant ask for much more!would definitely recommend.
Really good cleaning -- thanks !Victoria is professional and proficient
Absolutely love them! Dr is wonderful so sweet and does a great job explaining everything and whats going to happen. All the staff are sooo sweet and helpful!!
And very pleased with everything all the people are nice great service love the doctor couldnt ask for a better dentist
What a wonderful group! I had a painful filling fallout. They fit me in the schedule the same day and fixed me right up. Thanks again!
Very professional staff. Easy appointments and new patient forms online. My son also enjoyed his appointment and is actually looking forward to his upcoming cleaning.
Staff was all wonderful, clean and organized. Dr. Was wonderful as well-explained everything well. I was very happy with my experience.
Everyone at this practice is so friendly and helpful. Dr. Castellano and the dental hygienists do an awesome job!
The whole staff was very friendly and professional. I had a great experience and would recommend this Dentist to anyone.
I am a patient at Bayview Dental. I have always had severe anxiety about going to the dentist, even for a simple cleaning. For the first time in my 62 years of life, I can honestly say I have no fear of going to Bayview.Dr. Castellano is amazing! He is very caring, compassionate, gentle, and has fixed some very difficult, damaged teeth without pain. Even getting shots of novocain havent hurt. He has made my teeth look beautiful and I can actually smile now without being self conscious. His dental assistants are wonderful and take the time to actually talk to you. They are great listeners and care about you as a person. The office staff is also great! They are very accommodating, especially when you are having an emergency. They never leave you hanging or fail to answer calls or questions. I can not say enough about how much I appreciate this practice and their whole team!
Fantastic experience! Great doctor who is very compassionate and communicates well. Excellent staff members who are just so kind. I was very pleased with my experience and highly recommend this office!
Great office and staff! Very friendly, they take the time to actually get to know you and your family as well. Would recommend to anyone looking for great service.
Compassionate. Empathetic. Knowledgeable. Highly recommend them.
The front desk staff is friendly and helpful.Ive been returning for their services when needed for as long as I can remember.Needless to say Im very happy with the actual work done too.I have referred friends, family and work colleges, all of whom gave me positive feedback.Igor does a great job and has earned the trust of many people sent his way.
Jessica and Dr. C were phenomenal! They explained each step they were taking and performed a pain free root canal. They were both friendly and personable. I highly recommend this facility for your dental needs. I can’t wait to eat a steak 😁
As a dental hygienist for 40 years, l knew exactly what qualities to look for in a dental practice. Bayview was close to my home, so l tried them first. Amy at the front desk has always been so helpful. The doctors have never pressured me into any work that wasnt necessary. The hygienists have always done a very thorough cleaning, very comfortable. The fees are fair. I would recommend the practice to anyone!
I just had my first visit at BayView Dental yesterday and it was an awesome experience. This is the third dentist I’ve been to in the past six months as I kept searching for one that didn’t want to sell me everything under the sun. My search is finally over! Dr. Castellano provided a thorough examination complete with explanations of what he found in terms I could understand. My plan of care over the next few visits is going to cost me right around $300 total where the previous two dentists I went to both came up with a plan of care that would have spanned several visits and would have cost me over $2000 total, all as participating providers with my insurance. The entire staff was so nice and welcoming. I’m so glad my search for an awesome dentist here in Sarasota is finally over!
We have had excellent service from Bayview at Stickney Point. All of the staff are so wonderful to us, we consider them family. We go there every four months to have our teeth cleaned and their hygienist is fabulous. We have gone years with no dental issues because they take such good care of our teeth. And, Amy the office manager runs a fabulous office. Never a wait, and always on time.
Friendly helpful staff with knowledgeable Dr
Great experience my first time at Bayview Dental at Stickney point everyone was ultra friendly and very helpful as it was my first time there the receptionist and all techs and Dr. Castellano Made me at easeI needed a tooth extraction and it was completely painless from start to finish thank you to the entire staff
7/11/21-Decided to give the, another try & had a great experience. Although I may need a crown I felt like the office staff was now stable & all were very professional & pleasant to deal with. They also compared my soon to expire plan with their plan for a crown and are saving me money for this one. I think their plan is good but quite expensive for a crown co pared to dental plans.com. I will probably renew dental plans.com & use that instead of staying on their plan unless they restructure their pricing. Dr Castellano was excellent at explaining what was going on with my teeth.2019 The technician was very nice but I was very disappointed that they tried to charge me a lot higher price than previously quoted. This has happened repeatedly to both my wife and I. It also appears they have a large turnover in their staff as with one year we keep getting different people all the time. We are going to look elsewhere.It’s sad because our first impressions were very good and we recommended them to others. Not anymore.
I was treated and realest with the utmost respect had a button molar pulled out and today I feel great! Thank you all for being there for me.
This place treats you like family
Very happy with the whole office
Dentist, hygienist and front office staff are all top-rate. And the lady who takes x-rays, Ann, is just SUPERB.
As always very professional and I can’t say enough about the dentist. He is very good at what he does and he cares about his patients. His assistant Jessica always goes out of her way to make you feel welcomed and comfortable. I’d highly recommend anyone looking for a great dentist look no further wonderful staff and even better Dentist.
If I could give zero stars I would. My dental insurance company referred me to Bayview Dental. I needed 1 tooth to be looked at for either a extraction or root canal. They proceeded to take uninsured images, even charging me $111 dollars for magical 2D images (regular camera taking regular picks of each tooth), they said I needed a night mouth guard, I dont, then I have a cavity, I dont.....Before I know it I am referred to their specialist office way up in North Bradenton. So, BEFORE any work is done they slap my Blue Cross with a $914 charge, they covered $347 and I am OUT OF POCKET $567 for NOTHING. If you want to get ripped off and lied to by all means visit Bayview Dental. LIES their response! My insurance company didnt cover your phantom insurance codes. BAYVIEW DENTAL IS A FRAUD!
Very laid back easy going dentist office. Make you feel at ease
Great place for gentle dental careFriendly staff
I had a great experience with Bayview dental Associates the staff was wonderful and made me feel so comfortable I would recommend this dental office to anyone. A special thanks to Ann the Dental Assistant she was wonderful I would also like to thank Gina and Amie for getting my medical records from another dentist so quickly
Excellent service, very professional, and most important very clean and very safe. On time, no waiting, no problems. Very good service provider.
My entire dental experience is always top notch at Bayview Dental ! So glad I found you!
Exceptional service as always
Refreshing to finally have a positive visit to the dentist! Having recently moved back to Sarasota after a 10 years and wanting to find a new dentist rather than go back to my old one I opted to try Bayview.They were timely, pleasant, and helpful, everything was explained procedure wise and the cost estimates were broken down so you could understand them . They answered every question I had and were able to schedule in an emergency crown quickly.If youre new in town or just looking for a dentist then I highly recommend you give BayView a call!
First visit and it went great! Had chipped a tooth over the weekend. Called Monday morning and they fixed it!! Friendly staff!
Very cordial staff and Dr.was also very pleasant and thorough. Good experience.!
This wonderful office took me in as an emergency visit having never been with them before. They couldnt have been nicer or more professional or more attentive. Everyone I encounter there was absolutely wonderful. Highly highly recommend them without reservation.
Friendly office. Michael is an excellent dental hygienist. Igor Bilov seems to be a very competent dentist who cares about his patients’ comfort and health.
The whole staff is lovely! Very relaxed and calm environment. Good “bedside manner” as well! Ighor is an excellent Dentist and I highly recommended this location.
Excellent service from front desk to Dentist Igor B. And his assistant. He explained everything what is he going to do, and if for any time of procedure I feel pain to let him know. I left office and received next day phone call from dentist Igor B, I was Surprised and speechless for fallow up call! I have been going to different dentists for years and this is the first time to receive follow up call from Dentist. Thank you very much BayView dental for professional and excellent service. I will be your patient forever and recommend this office to my family and friends. Thanks again.
I received wonderful care...
Great treatment and office staff are awesome!