Quick turn around for patching a 1/4 slug found in the tread. Efficient. Fair. Lotus inside is beautiful.
Great people and great service. This the second time in two years that I have come to Stokes to have a tire repaired. They are efficient and do a great job At fair prices. I highly recommend them for any tire needs.
This place is amazing. The staff was extremely helpful to me. I was in the area for the weekend and was having a tire issue, from my knowledge. They assessed my tire to find out one of the bolts off my caliber was missing. They helped me with no charge and great customer service. Thank you so much for your amazing service. This place is highly recommended. Fast service and great knowledge about the work they provide.
Ive been a customer of Stokes for a number of years, and the service and professionalism is always outstanding. Ive had tire replacements, fixes and even a wheel replacement when who-knows-what got under my car on the 405. The team there always provides great service and the prices are fair and honest. Car repairs are always annoying, but Stokes makes them a lot easier to swallow. I would highly recommend Stokes.
Just Awsome! Great folks running the front and working the shop. I m going to have my car inspected and worked on and I will let you know after. So far one of the most straight forward automobile shops I have been to.
These people are just plain wonderful. they’re so willing to help when i need tires, my tires are indicating low pressure, or even when my windshield wiper fluid is empty. thank you for being a great resource and i am so appreciative of your kindness 💕💥
Been coming here for years, I take every car here. Good people and good service, hands down, always a great experience.
Great service! Had a flat tire that I needed to get fixed. Spoke with Rob on the phone who was able to get me in the same day for service. Turned out we couldnt save the tire so they ordered me a new tire that was ready the very next day. They were professional, kind, fast and easy to work with. Thank you Rob, Ron and Anthony for the excellent service. Will be back for any other future needs.
I called at 830 am, Rob answered the phone and told me to bring it in as soon as possible and he would have my issue taken care of. He greeted me when I got there and took care of me the whole time, calling with updates as the day went on. By 3 pm same day my car was ready and I was out the door. Great service, extremely reasonable price. Stokes is my new go to auto shop.
Wonderful service. My tires were rotated. The new tire placed in the rear so that the two matching tires were in the front. Covid protocols in place. Good customer service. We have been long time customers
Great customer service and they had me in and out for a tire repair in less thatn 30 minutes....Price was on the mark...
Very friendly and prompt service!
Ive gotten two maintenance services here and a set of tires and they always give great service. Also, they took the time to find the leak in a tire and had me out in 30 minutes. Dealer only filled the tire, Stokes went the extra mile.
Fast, professional and great quality.
Experienced mechanics, great service. STOKED that they are Upfront with costs, and charge only for what is needed. VERY REFRESHING.
The Stokes team is absolutely amazing! I came in and dropped off my car because one of the tires kept losing pressure. After an hour or so Brian from Stokes called me and told me what was going on. He was very friendly and super knowledgable. When I came in to pick up my car he showed me the tire they had replaced and explained exactly what had happened to it. Everything took about 3 hours total, and Im super thankful to the Stokes team! 10/10 would recommend.
I have been coming to Stokes for 20+ years, and never been disappointed. Always taken care of and never taken advantage of. Highly recommended for all tire and suspension needs.
I called Stokes tire the day after thanksgiving because they had great reviews and they were one of the only places open. I called in, asked if they had time snd they said yes! I also asked if they were lowered car friendly and said if I can get onto their ramp yes.Well guess what! I showed up and immediately the tech started doubting my wheel specs saying I’m too low for these wheels (when I know it’s not true because I’ve seen cars lower than mine with the same exact spec). He then made some excuse about how he doesn’t have the zip ties he would need to align my car and when I offered to go buy zip ties he said these are special and heavy duty. Long story short, If you don’t have zip ties needed to align a Lowered car why schedule me. They seem like a good shop however if they don’t want to do something they’ll find an excuse and that for me is bad customer service.
They may not have discount in their name but their prices are as good as anywhere if not better and their service is first class - not an easy combination to find. I know its only tires, but it made my day dealing with them. They keep your records so they know what tires you need and if they dont have them they order them quickly and communicate with you. Im not going anywhere else for tires again. And I almost never take the time to write reviews!
Great prices and excellent customer service.
Quick, easy, reasonably priced. Everything you want in a place like this. Busted tire on a curb, brought in and was done within the hour.
I love these guys !! I always can trust Im not getting the run around or work that isnt necessary. They give me a time frame for any potential car issues that look like may happen soon. They will as always explain the background of whatever issue that is going on so you can understand and educated . Location is clean and Ronny is the best.
Very friendly, quick, and quality service. Would drive a long way to get tires here
Told them I was in a hurry, got me in and out in 40 minutes. Good customer service
Great service!
I have been going to Stokes Tire Service for years. They are professional, honest and so competent. I have never had a problem or been unhappy with their service. If I could, Id give them a higher rating.
Its easy to see why Stokes is one of the most-loved businesses in Santa Monica. Everyone you encounter is extremely friendly, and they are incredibly quick and efficient, which is super-important when youre talking about tire needs. I enjoyed working with Ron, who explained my options clearly, and had me on my way with new tires within an hour. As a first-time customer, it was a terrific experience, and it felt good to support a local business that has such a long history in the community.
Great selection of tires. The staff is very friendly and knowledgeable.
Professional, fantastic, high quality tire service. I didnt really understand how many corners other tire shops cut until I came here and saw these true professionals in action. Jack up front was a pleasure to deal with and went above and beyond to make sure I got the perfect look for my new wheels. I spoke with the owner Jon and he is a really nice guy with a lot of cool stories and an amazing history. Really I would say you cant go wrong with this shop and highly recommend it to anyone!
I had to replace a tire recently and I met up with Brian Wood. He was very busy but really took the time to get me the best option for my needs in this situation. Aside from replacing the one tire they found me an extra lug nut and rotated the tire to the rear, all free of charge. Thanks Brian
SO glad i stayed local and bypassed tirerack. Communication over email, phone and texting was excellent. The service was superb and the price was below what exactly what i was quoted. Plus they didnt make fun of my Arteon.
Immediate attention. Friendly, professional staff. Full explanation of the repair. Answered my questions. Reasonable price.
Wow! These guys know what they are doing! Great service on a busy Saturday! Had a flat on my truck, left them my wheel for 2h, came back, waited 10min and everything was fixed!
Fast and friendly
These guys are always on top of it. No BS, no shady practices. Always courteous and professional. The moment I have a tire problem this is the first place I think of. No reason to go anywhere else.
Everything went on smoothly and they had a great deal for our repair. They definitely will work with you on whatever needs and questions you have. Awesome staff and I recommend them fully!
Excellent service, Good price. Ron has the best customer oriented attitude. Highly recommended
Amazing service - the team working here is so friendly and welcoming
These guys are amazing! Top notch!
These folks are amazing. Not only is the service impeccable, the prices for service are equally great. Couple these things with the integrity they display and the concern for their customers, you might find tires a nickel cheaper, but you wont find comparable service or support. A great value and a great experience all around.
2nd time they have helped me - both times, super helpful, courteous and efficient. Highly recommend if you ever have any tire issues.
Awesome people, more than just tires. Repeat customer, I keep going back because they are always honest. I recently went in for brakes, they said I do not need them yet. Their honesty saved me money!
They provided great service at a reasonable price without upselling. Nice folks too.
You wont find a top notch team like this in many places. Ive worked on my cars my entire life. Ive worked in a dealership. Ive been a designer with a manufacturer. Ive worked on race cars and been to race shops, too. Ive been to a ton of garages on both coasts over the years, from Wal-Marts to Ferrari dealers, and Ive always researched them beforehand. Only a handful are shops I consider to be top tier shops, and Stokes is one of them. They run a tight ship and know what theyre doing. Professional and trustworthy with many lifetime customers. That is no small feat in a tough city like LA!
Ron was amazing to work with! I discovered I had a flat tire and had roadside assistance tow my car to their establishment. I never went into the location personally, but Ron communicated with me over the phone and was very kind and personal, and made me feel as if I was one of their best customers. They did not have the part I needed for my car at their location but kept my vehicle overnight and by 10am the next day my car was ready to be picked up. He even called when I hadnt picked up my car by the time they closed (2pm on Saturday) but worked with me to ensure I would be able to pick up my car that day, all I had to do was pay over the phone. Ron you were amazing, thank you for putting a smile on my face!!
Always a great experience! Great service. Ron is fantastic. Very knowledgeable and just knows cars. My go to tire shop for years.
Very professional and honest
Efficient, professional, straightforward honest and customer friendly. The best. . . .
Really friendly staff and very quick service. I brought my car in without appointment and they were able to change the tires, check alignment all under 3 hours. They even put my spare back in the trunk and put away the jack and tools in all the right compartments.
(4.7 stars) This is an outstanding independent shop. They do high quality work and my vehicles have always been returned in the same condition as dropped off. The first time I went there was in 2005 after I bought my new INFINITI. I got a nail in the tire after driving off the lot and they fixed it for free. I have been a dedicated customer ever since.
This place is great and the gentlemen always take good care of my car. They make suggestions about maintenance but always tell the truth about what is necessary. I always go to stokes for tires, tune-ups, and maintenance. And when they cant do something they make a suggestion about where to have it done. I highly recommend Stokes!
My car now work well as it was serviced and repaired perfectly by the mechanics here who are professionals and very hardworking. Give them 5 stars.
STOKED by STOKES!I had four new tires installed on my 95 Camry in Dec 2013. I also had a complete alignment done to correct some wobbles. Ramon - Stokes star alignment guy worked on my car, but couldnt get the adjusting nuts loose. He sprayed the nuts with a special oil and told me to bring the car back the next day which I did. Ramon was able to complete the alignment. - Good service.Over the last five months I noticed the car was always pulling slightly to the right, so six months (June 14) and over 5,000 miles later I brought the car back for a tire rotation. I tried the car again after the rotation, but there was still a slight right pull.I spoke to Ramon and to Manager, Jack Martz, who agreed to put the car up on the alignment rack. When I returned an hour later, Ramon said it was a caster adjustment, and when I tried the car the direction was perfect! AND no charge. Thats Outstanding Service!I highly recommend Stokes for your tire needs.
I love these guys. Theyre always honest and helpful, and I trust what they tell me. They even got Michelin Super Sports installed on my Vette for basically the same price as it would have cost me to order and ship, then get installed, from a certain well-known online discount tire retailer.Especially recommended for performance cars, since they have people on staff with lots of track experience. These guys clearly love cars, they dont just want your money.
Wow Ron is amazing! Brought my car in because my wheel well was bent, fixed it for FREE and gave me info on a spot for cheap tires. What a guy, thanks again guys!
This Auto Repair shop is the best in the Southland, hands down. Ive been using their service for a few years now. I highly recommend Stokes. Ask for Jack. He is honest and gets work done. Plus, he is a waterman! In addition, if they cannot help you, they have an amazing network of Service stations that they can guide you to. Stokes makes it easy for me.
Great customer service. They saved my wife and I some money. They had the cheapest options for our needs. I will definitely be going back to these guys and will recommend them.
Great place! My sister needed 2 tires for her Volvo SUV and the Volvo dealership didnt have any appointments available so we went here. Being a General Manager at a Honda Dealership in Louisiana visiting for the weekend, I went with her to make sure she made the right decisions. Alberto took great care of her. He was upfront, knowledgable and trustworthy. Coming from someone in the business myself, Id definitely recommend Alberto and Stokes Tire Service!
Have been coming to Stokes Tires for years. Their customer service and experience is top notch. Their prices are higher than their competitors for the same tire brand and model. I always ask for a price match and they honor. Thanks guys!
Awesome tire shop. I had a set of tires shipped to Stokes from Tire Rack and had them installed with zero issues. Everyone here is super friendly and knows what theyre doing.
Great service, great price
Excellent service and satisfaction guarantee are ETERNAL@ Stokes Tires,I always leave happy, Brian is a nice man.
I came in to Stokes after BMW next door wanted to charge me $600 for a new tire and rim because of a nail in my tire.From the moment I walked in I have truly never felt more comfortable in any sort of car repair or service shop. Ron helped me check in at the front desk and was incredibly friendly and straightforward throughtout the entire experience!He told me 30-45 minutes and I was back in my car in 25. $35 for the repair service.I was definitely not expecting to have such an outstanding experience anywhere but I will definitely return to stokes for any other issues I may have in the future!
Been here a few times. They were recomended to me for doing a very good job on sports car wheel alignment. Had them put new back tires on and rebalanced and realigned. It cost some money but it drives like a new car now.
I have always been so impressed with the awesome level of service and expertise at Stokes. I feel like we are bringing our cars to extended family who honestly want the best for their customers.
Most incredible & positive automotive service experience I have ever had! Fast service, low prices and the kindest and most amazing staff and customer service! Stokes is now my go-to auto repair shop. Thank you Stokes!
Seriously can not say enough wonderful things about everyone at Stokes!!! Ron and Nick and all the guys took care of our quick tire patch (while on vacation from Florida no less) and treated us like family! Thanks SO much!!!
Stokes gets it right.Friendly, fast service. No BS. They keep the tires that I need for my SUVs in stock which saves me time. Fair prices.Very worth of the 5-star rating.
The staff is very knowledgeable
Amazing ! Recommending them to all my family and friends.Great price & very very friendly.
We waited over 3 hours and they never even did the work promised.claimed that they could not get the security lugs off of the tires because no key but the key was clearly in the center console, which was pointed out to the service rep. COMPLETE waste of time and they also were going to charge us a HIGH PREMIUM for a job that never happened. we used to bring our cars here but now we go to Pacific Coast Tire down the street... CHEAPER, FASTER and honest about what they do to your car.
Horrible, counter person seems to be a disgusting human being, I would not give this place my money.
Just the facts and no over selling. Trust worthy and respectful.
Good customer service. I am usually suspicious of car places trying to push work not needed, but I felt that the mechanics were very honest and explained the work in full detail
When you explain what you are looking for and are told that we will get back to you immediately on that estimate, you would expect a call within 10 mins, regardless of how much the phone is ringing.It seems that Jack is the only guy taking calls, creating estimates and taking grief from callers expecting things to move along faster than Stoke Tire Service can provide, at the minute. Perhaps the management could see that this type of service is counter productive to what they are trying to do. Jack, you are a very up front and honest guy, thanks for being so gracious. I would add one bit of advice, do not tell people you will get right back to them, put a time on it, even if it is an hour, at least thats being realistic.Thanks Jack, you are an extremely helpful person.
Incredibly knowledgable and honest people. I had a land rover specialist tell me to bring the vehicle to a tire store for new tires to cure a steering issue. Ron said not to bother buying tires and to direct my mechanic to replace the steering gearbox. Ron was right!! Saved me from wasting $1k.
Wow. Fast, professional. Well priced. No upsells, no BS. I came in with a leaky tired. I was out the door with a patched tire in less than 45 minutes.They are great at what they do. I certainly had negative, preconceived notions of a customer service in the auto repair industry, but these guys will showed me what honest and nice and reasonable service feels like when it comes to car trouble.Ill be sure to let my friends know about Stokes.
The guys here are super helpful, they always explain things thoroughly, and provide different options based on your needs.
Great group of guys. Always professional, fast and honest. I would recommend them to anyone looking for tires.
Great service, really took care of my car. Fair pricing, dont hesitate to come here for tires.
Ive been bringing my cars here for 5 years. They have always been honest and educating + fast.Repairs have been excellent.
Excellent service!
Fast, Friendly, Fantastic. Thanks
My favorite thing about this place is that it doesnt matter if youre getting a $50 nail hole patch or $5k tires for your Ferrari, they treat everyone with the same level of courtesy and professionalism.
Incomparable prices, work, customer service and honesty! Stop your search here because Stokes Tire Service is where you and your vehicle need to be!
Excellent service. Thank you Ron and team!
Quick service and friendly staff!
Fair prices, fast and friendly service.
This is hands down the best car place EVER. they are trustworthy, honest and I value their recommendations for fixes and repairs.
If your car needs a tune-up, Stokes Tire Service is the place to go. Wonderful customer service with fair pricing in the heart of Santa Monica Boulevard. Everything was accomplished within scope and with clear explanations.The waiting room has free coffee and wifi, so you have a clean, safe place to rest or do work while your car is being serviced.If the waiting room isnt your scene, there are many local bakeries and coffee shops within walking distance. My recommendations are DKs Donuts and Sidecar Doughnuts & Coffee.
Ive dealt with Stokes over the years on 4 different vehicles and they are consummate professionals. Highly recommend.
Excellent service and quality work. Its what you want from a shop.
Awesome tire service, best on the west side.
Always great service at Stokes. Experts indeed.🎸🌴🚘🚗🚕🚖🚔🚲🚜🚛🚙
Nice service in great staff 👍
This place strives to make its customers happy
The service was great. I thought I had a flat tyre but in the end they only found out that it was just because I didnt add air to the tyre for too long. Didnt really charge me for that .
Pricing scammers. $900+ dollars quote for parts and labor. I already ordered the parts online for $120, but they havent arrived yet.This guy says one of the parts alone is $300, and I need two of them.They could have just said they werent interested in doing the job.
Came In for a patch on a tire with only 20k miles was told to buy new tire. No options I payed $130 and almost 2 hours...