Absolutely amazing! I took my husband so we could get pedicures. The staff was super nice and very talkative unlike most places I’ve been to. They were very welcoming and made us feel right at home. We will most definitely be back. My husband absolutely loved the hot stone pedicure done by Sue, it worked wonders. And the gentleman doing my pedicure (which also was amazing) was kind enough to let me squeeze in a manicure last minute. The place itself was very clean, and very beautiful. The lady working the front desk was also very nice she had a very bubbly personality and was very kind. 5/5 stars. I can’t wait to come back.
My daughter and I just arrived in town we walked in and the lady to the right front booth asked us what we needed. I said “pedicure and manicures” she said “oh we only have 3 ppl here come back at 2:30”. Why ask me what I need when I walk in? Very unprofessional but you take 3 ppl who walked in after me. But I’ll bring my business somewhere else. #neveragain
Liza is amazing super gentle on my sensitive toes! Great place!
HI it was my first time here i had lisa and she did a very good job .She was very good at her job .I think next time ill bring my sister and make it a girl day haha
I’ve been coming here every 2-3 weeks for the past year for SNS. Anne is my go-to tech every time and I always leave with beautiful nails. Jenny and all of the other staff are always so sweet and kind. It has taken me nearly 5 years to find a salon that I love so much that I’m happy to return. Platinum is my go-to! Highly recommend!
This was my second time at the salon and I booked a 1pm appointment for SNS nails and a pedicure with different people in order to expedite things. I was a little early no problem so I waited then a walk-in comes in asks for a pedi and sits down right away. My nails were wrapped with foil right away but I was sitting for 15 minutes no pedi yet & I ask for the SNS colors to choose to be ready. Finally get to the pedi chair and Jenny has to attend to another client for acrylic on toes I get it when there is only 1 person who is more knowledgeable to do something but water had to be reheated and the pedicurist was taking their time that is stalling as Jenny was to do my nails. A mother daughter came in and the daughter needed a fill & had to leave at certain time and both she an her mom were done before me. I was here over 2 hours yes there were apologies she said they were busy but I had an appointment. As the owner she should have discounted a service or comp one for next visit so as not to lose a customer. I did leave a tip that’s who I am I know times are tough but not one walk-in was told there was a wait. So don’t make an appointment you’ll get in.
Flew home for my class reunion and decided to get SNS while home instead of waiting to return to my home salon. As soon as I returned home 3 days after getting them done, I looked at my nails and realized my left thumb had completely chipped, the right thumb, as well as the right pointer finger were cracking. Being that I work on the computer all day and am in constant communication with people I had to immediately get my nails redone as I knew if they were cracking that fast it was just a matter of time before all fingers started to chip!Called to request a refund, or a credit so that my mother could who lives there could at least use it, of course, manager called me back and requested pictures (totally fine i knew that would be requested so i tried to snap a few on my way to get my nails redone) sent the photos and the manger responded “only one nail chipped? We’ll give you $10 off” I live out of state. I wouldn’t even waste my gas or time to go there the next time I’m in Florida for $10 off just to end up in the same predicament. Nails were very pretty. But the quality was clearly not up to par.
Very nice people, very clean, and try to please. Even the impossible to please people.
Jenny blew my mind with her amazing idea to take hombre to another level when I suggested a clear glitter to go with the pink acrylic I normally get with my hombre nails !!! My nails are perfection just like the name of the salon!! Best pricing around town not to mention great service and Im always greeted with smiles, warm welcomes and questions as to if I would like a drink. Thank you for always being an exceptional experience and a reasonable price as a complete bonus 👌😉😉!!!Also, I would like to add that Sue did a great job for me as well!! Everyone has been exceptionally sweet and pleasing in this establishment.
I have been on the hunt for a nail salon that I can go to regularly for a long time. Ive been here there and never completely satisfied. They work quickly and efficiently. The final product was beautiful. I will be returning the next time I am in the area.
Excellent customer service. Excellent skill set.
I love having Christina do my nails. She always does a beautiful job and takes her time. My toenails are weak due to medications I take and she puts acrylic on them to they don’t chip and my nails are always gorgeous. Love her!
Absolutely love everyone at Platinum! I have gone other places a few times since I found Platinum and it’s never as good. They do a great job and are very nice. I have even taken my 3 year old a couple times and they are great with her.
Platinum nails does excellent pedicures on me and the nails are always cleaned of cuticles, filed and painted to perfection every time! They also do outstanding manicures in my teenage daughter. Consistent results at a reasonable price!
My favorite place to get a pedicure, you get your own pumice kit every time, they put linen on before so its sterile, not to mentioned how friendly and accommodating the staff is. Great place to get a manicure as well, and you can even book with your friends for a fabulous girls day at the spa.Great location. Five stars 😊
Great place, reasonable prices, EXTRA CLEAN. Always a new set of sterilized tools.Cindy, does not talk much, but she takes time and do implacable job on my nails. I am very happy with the service and treatment.
This place is amazing. I have been here for 4 tones already and havent had the time to give a review. But they truly deserve a 5 Star! I always leave satisfied and happy and enjoy the laughers with them.
Best pedicure around. Very friendly staff. They do an excellent job. Ive been coming here for years. Any time i go else where out of convenience Im disappointed. I always come back to Platinum because theyre amazing.
Ive been going to Platinum for 10 years despite the 30 minute drive! Ive tried countless places nearby and NONE compare. All their nail techs are kind and gentle. Tai is amazing :) it can get busy because they do a really good job! Gel Manicures and pedicures last weeks because they take their time in the work!!
I have been going to platinum Nails 4 the past six or seven years. I have always had great service. Angel has always done my nails and my lashes, but she had to move out of state to care for her sick mother. I now have a new nail technician there, and he is quite good. Sadly, they have no one doing lashes currently. Hopefully, that will change soon.
Tye The Nail Guy 🤣is the Man! Jenny The Best Owner in the entire City! She feeds you if you as well at times! So Welcoming and Cozy.. it took me 2 years to find a place like home
Love the upkeep of my nails and the pampering of my feet, the atmosphere is wonderful.
My go to nail salon! I go to college in another state but every time Im home I make sure to go. No complaints, and my nails always look great! When I chip them even a week later they will redo them at no charge. Super accommodating and great!
This place is great! The customer service it outstanding and I love getting my nails dipped. So much better that regular Polish
Beautiful place & very professional
First time I was seen promptly even though I was a walk in. Visited again service is always exceptional. Eyebrows were done to perfection pedicure was great. The bad is the nails. I get the dip and I prefer stiletto tip. The first visit I was told my nails weren’t long enough, fine. The second visit apparently they grew so we did stiletto but two were crooked. Also both visits with the nails they were chipping within a week. I will say she was gentle with the file b/c my nails are thin and sensitive.
Mymom, my 3 yr old daughter and myself walked in and were greeted so warmly. Tai did an amazing job on my nails and pedicure and he was so funny! Lennon was so sweet with my daughter. He gave her the full pedicure and manicure experience; massage, exfoliating scrub and small talk. Everyone was so kind. I definitely recommend!
I absolutely love them! I go there every 2-3 weeks and the customer service is amazing. They do a great job on nails and arent pushy like other salons
I get my nails done every two weeks here and I will never go anywhere else! The atmosphere is great, and the techs are so friendly! I absolutely love platinum nails!!
I have used Platinum Nails for 8 years. I love the results I get every two weeks ! Lennon does my dip gel, and my nails are always beautiful.
Came in to get gel mani and regular pedi. Each customer has a one time kit (pedicure kit) and a liner that is disposed after each use so it’s super clean! I highly recommend this place for anyone looking for any nail services. All the employees are very friendly and are willing to help out in any way!
Great staff. Fast service.
Very disappointing. Arrive to get two pedicures. The receptionist said go ahead and have a seat somebody would be right with us. 45 minutes later were still waiting. We asked one of the ladies in the front were we going to be seen and she responded only one of us would be seen because one of the workers had to leave. That was so unprofessional to tell the customer 45 minutes after theyve been waiting. I probably would have been waiting another hour and still not told they wouldnt see the both of us unless we asked.
Tai did an amazing job on my hands and feet!! I would definately recommend platinum nails.
Michael is the best! Ive been going to him for over 10 years.
Angel was phenomenal. I walked in without an appointment. She did my manicure and pedicure for my wedding. Her personality and professionalism are the best.
She did a great job
Platinum nails is such an amazing nail salon!!! I would recommend to everyone! I have been going for years!!! Clean and beautiful salin💜
Love my new permanent eyebrows Ashley!
Searched this place via Goggle and based my visit on the reviews left by other patrons. Was dead on. A great experience.
They are amazing. They take their time. I love them.
My place! After trying several Mistakes around Lake Mary, great service and quality of work... The best
Love the customer service and they do an excellent job. Highly recommend
Tai did a great job! Great sense of humor and great service! Thank you!
Duke is AWESOME, took his time, my manicure and pedicure were GREAT!! Im all set for Christmas, glitter, snowman and Christmas tree on my nails
Been going here for years. Good place. Clean. Nice people.
Great service
Great experience and awesome staff!
Ive really struggled with whether or not to post about my most recent experience. I used to come here exclusively for my gel mani/pedi (even driving from my new home in winter springs) because of their cleanliness, friendliness & attention to detail. In the past I would rate 5 stars because my mani would last (nicely) for literally 3 weeks, they used sterilized instruments from a fresh bag for each pt and liners on every pedicure. (My girl Christi has since moved to NY.) Anyway, my last experience was 1 star for sure- the lady (my first time with her) tried to use questionable instruments from her drawer but obliged my request for new sealed instruments... I think I caught her using the old one again though while I was watching the tv. She also used a drill to remove my polish (and missed a portion of polish on my thumb) vs the acetone which I believe is the preferred method according to my research. When the manicure was complete and I went to pay, she charged 5$ extra until I mentioned the extra charge. Then she made attempts for a tip to be added to the bill 3x (I paid a tip in cash however honestly was truly disappointed with my manicure especially compared to my typical manicures- I def believe in tipping a job well done though). Now Im so disappointed because I think its been roughly a week and I have several chips in my nails, and my nails dont usually have that problem. Thankfully Ive already found a new place in winter springs that I love but happened to be on that side of town getting my car worked on... I guess Ill wait to get my mani now instead of getting one during an oil change. So very disappointed because Ive recommended so many friends and family here... Ive literally sent 10-15 people here but cant recommend anymore.
I know the kid of the owners and they always treat you great, amazing customer service! tai is my favorite😉
Awesome prices, service, ambiance. Friendly, professional staff.
They are all very friendly
I go every 2 weeks. They make the best nails great customer service
Ive been coming here for ten years. Best nail salon around.
Love this place! Great team
These is a great place always treated great...
Loves the service and staff
Great place.
Horrible service! Despite having an appointment they were rushing and didn’t do our nails properly.
Great job
Excellent place
Ask for Tai..
Great salon
Great prices
Great service!!!
Love it
Everyone and everything they do is fantastic!!!!!!!!!!!!