This location has severely gone downhill since it was acquired by new ownership West Coast Fitness. The fun, outgoing studio & culture I fell in love with has completely changed and now non-existent. The experience is not what it used to be. The culture and lack of professionalism from the ownership down is extremely reflective in my experience & the decisions being make for the studio are not in the interest of the members. Do not invest your time or money into this business.

Been an active member the last few months and I love it. Staff is great and the workouts are fun yet challenging!

Remember to pay for parking behind and if you are couple of mins late forget about your plans. If you want good customer service go to the studio at Redwood Shores. First and last time at this studio!!

Love the staff and the weight room and classes--great instructors fantastic location--super clean and nice!

Great workout! The coaches always bring great energy to every class. The front desk folks are friendly and professional. Cheers to more splat points.

This place pushes me to do cool things that I didnt even think I could do. I always feel like beast when I complete a class. And everytime is different which is my favorite part.

I love the athmosphere, the coaches and how encouraging everyone is. The workouts are challenging at times but thats what its all about...challenging ourselves to get the results we want. I have been diagnosed with OrangeTheoritis (addiction to OTF) and I am not looking for a cure!

A huge space with a medium size studio. The staff is super friendly and street parking wasnt an issue for the morning classes. I visit OTF a few times each time Im in the Bay Area and this studio is one of the better locations.

Best workout!

Great staff and great workout! Spacious and welcoming!

WORKOUT: enjoy the workouts here! My boyfriend and I signed up when they had the promotion of a free chest strap HR monitor. The coaches there do seem like they have a script but it gets the job done! They also correct posture which is greatly appreciated. Friendly coaches all around.FACILITY/EQUIPMENT: Supposedly this location isnt as nice as other ones but lol this is the only one weve tried. Cant see the screen when doing weights. They have limited restrooms and showers (2 bathrooms, 2 showers) but Im not one to shower at gyms so not sure if long queues form.No towel service either.PARKING: havent had issue since its located next to a parking garage---My boyfriend does have issue with the chest strap - keeps falling off of him. If you have a large chest, it can be difficult to stay on.

I’ve tried a lot of workouts but OT is my favorite because it’s challenging and it works! I am getting stronger and healthier everyday. I also love this studio because of the coaches and staff. All the coaches are great but Coach Danielle and Josh are my favorite. Even if it’s a full class, they have the skills to watch out for everyone by correcting form and giving encouragement when I need it. I actually drive from San Francisco to San Mateo (there are two studios closer to me) to come to this studio because of the coaches and front desk staff.

Although I didn’t end up joining, Tatiana was fabulously helpful and welcoming. If you’re even considering starting this awesome habit- come on by and you won’t be pressured one bit. Support and encouragement only. Thanks!

After witnessing an acquaintance huge transformation due to Orange Theory sessions, I decided to give them a try. The classes are well organized, running or power walking, rowing and various weights and exercises. I can see why people get hooked, persistency, consistency gets you closer to achieving weight loss goals and keep it off. I am happy to be a part of the OT family!

I love Orange Theory! Its exactly what Ive been looking for in a workout class. I love the vibe of the studio with great music and a class setting. The workouts are challenging and keep my body guessing - but I never feel like Im dragging or cant finish it. The hour flies by and Im having a great time! Ill definitely be recommending Orange Theory to my friends!

I’ve been going here for almost two years and I love it. One of the best fitness gyms I’ve been to in my life. The coaches and the staff are amazing. The facilities are top notch. One of my favorite part about going to orangetheory is the fact that I know how hard I’m working out while also not having to think about what my workout will be for the day. I go at least 3-4 times a week and have never get better. I highly recommend this studio.

My 1st class was today. It was not intimidating and I loved the work out! The staff is amazing and makes you feel like you can do anything at any level that you are at. It definitely is a full body workout. I can feel it. But I can’t wait to do it again on Friday!

So far so good. Im on month 2 and have worked out with 3 different instructors here and every workout kicks your butt and makes you want to push for more. Awesome coaches, friendly staff and a large clean facility. I highly recommend this OT studio!

Although this kind of setting is not for me, I can see how it may be appealing and beneficial to others. If you enjoy a group setting and are not discouraged by watching your stats, then this for you. Unfortunately for me, the class was too distracting–just too many moving parts in a small amount of time. I prefer a longer and smoother transition but the energy from the instructor and friendliness of the team is unbeatable.

San Mateo Orange Theory has wonderful staff and coaches! They made me feel so comfortable and eased some of my first class nerves! My first class was with Coach Josh and he took the time to explain and demonstrate the rower and the moves in the weight room. Great music choices, very motivational coaches, and an amazing workout!

I was apprehensive to join, however so thankful I did. It’s a quick, fun workout that makes you feel engaged with a coach that isn’t too pushy. Currently I visit once a week due to cost but would love to go twice per week. It’s a great workout!

Ive completed my 1st month as a member at OT. I took classes with Camilo weekend mornings & Josh Tues. evenings. Both coaches were awesome!! They were both energetic, motivating, & supportive with the entire group. During my workout I observed both coaches assisting & correcting members as well as myself in the weight room area making sure they had the right form to ensure they had the best workout possible without injuring themselves. I cant wait to get into next months OT sessions with them.

The staff are orangetheory are very welcoming and helpful! I havent worked out in a gym much and it was great having their guidance in learning how to do new exercises! Would recommend!The only reason it gets 4 stars is because its expensive to buy into, especially for the cost of the heart monitor. Other than that, it was a great group workout that encourages you to dig deep and do your best.

My 1st workout away from my home studio and I loved it! The front desk staff was friendly and welcoming, also the music selection in the lobby made me feel like I was on my favorite Hawaiian Island. Coach Danielle was helpful with making sure my posture was correct and also hyped me up when she acknowledged my choice of weight and praised my squat-whoo!!

Love my workouts at OTF! Danielle is my favorite instructor. No matter the class size, she always gives personal attention to you if you need help with form or spotting. She’s always encouraging and a great leader!

Great workout class! High intensity if you want it to be and the coaches are great. Its also nice to be able to get in a great workout in an hour plus you see your progress with the heart rate monitor. The only bad thing about this location is that parking can be bad, but thats downtown San Mateo for you.

Brandon is a great coach. He demos the exercises and points out how we can maintain good form. Additionally, he will go around checking people. I can see that he enjoys teaching class and wants the class to get the most out of the session.

What an awesome location and space! Modern, chic, spacious, and welcoming! I was greeted enthusiastically by staff and was well taken care of by coach Camilo during my first workout. He checked in on me regularly to give me tips, make sure I understood what was going on, and to cheer me on. Very positive experience! I signed up!

Invited by a friend to try a few classes. Had never done a workout class before, preferring to work out alone. I enjoyed the interactive experience and the workout was fun but challenging. Class leader kept positive and offered helpful pointers.

Great location. Traveling on business. Very friendly front desk staff already had most of my form filled in so I just had to sign. Great coaching.

Early morning workout (5AM). My first time with Orange Theory. Passing through town and joined our daughter. Good sized group of all ages and fitness levels.I was impressed with the work of Coach Camilo. Very encouraging and energetic at the early hour. Good to see him offer advise and encouragement to the various members.My wife and I enjoyed the workout.

I can’t get enough of Orange Theory. I love how it’s a full body work each day. I didn’t want to believe all the hype, but when I first went and had my heart monitor hooked up I WAS SOLD! I love how the trainers push you to really perform at your full potential. You are able to see your heart monitor during the class on the TV monitors so it makes me want to push my workout to stay in the Orange and Red! So I know i will still be burning calories throughout the day!! I’m very glad that I decided to sign up and go! No work out like this!!

OT coaches are awesome! Theyre motivating and their cues are easy to follow. As a trainer, I love that I get to fit in my own exercise. They offer a variety of class times and its a convenient location for me.

Work out was great. Staff was really warm and welcoming. I just wish they had towels in the locker room to shower. It would make my life a lot easier. But if you don’t need to shower, it’s the best.

I have been coming to the San Mateo OT studio from the day it opened its doors. Not only is the studio just gorgeous and the equipment well taken care of, the front desk staff always make a point of greeting you by name, and the coaches make the workouts fun. Dont get me wrong - when you come to OT, be prepared to work, but they all do their best to motivate and keep you going. You have no option but to get fitter! Orange Theory is absolutely for everyone since you are always working at your ultimate capacity. I worked out throughout my pregnancy and felt great! Now, Im back at OrangeTheory and enjoying every minute of it.

The workouts are challenging, are a full body workout, are self paced and for every level of fitness, different everyday, coaches demonstrate and motivate you throughout entire workout, good music and nice people in the classes. I never feel like I’m being judged and feel accomplished after the workouts.

Today was my first workout and it was intense. Rocklin was my coach and he was AWESOME! He took care of me to make sure I didnt flare up any old injuries. The front desk staff was very helpful, knowledgeable and friendly. They didnt try to hard sell me which made signing up easier.

The studio is always clean with welcoming and energetic staff at the front desk. The coaches are motivating and make the classes fun yet challenging. An amazing workout every time!

It’s only been 3 weeks and I already love the results. I live in SF drive all the way to the studio in San Mateo because the trainers/instructors there are the best. OT is awesome!

I love how it can be scaled to any fitness level and its not about you vs anyone else. Its truly about how hard can you push yourself. The more you put in, the more you get out! Coaches are phenomenal and make it fun to sweat for 60 minutes!

Awesome vibe! The workout was great! Challenging, but everyone can go at their own pace and there are people of all fitness levels which make it less intimidating! Definitely will be returning again!

Its a great gym and a great work out. I love the trainers and the group that workouts out there. I go 3-4 times per week. I also like that they have a large national network - Ive worked out in 5 other cities while traveling.

Best workout I’ve ever had. When you come here, you get straight to work, no walking around wondering which exercise to do next. For the next 55 minutes, you’ll be dripping sweat. Coaches tell you what the workout of the day will be. Motivating and clean atmosphere. Technology-based workout. Music that gets you going. I’m a lifetimer!

I’m an avid yogi and refused to try anything else. It took my husband a year and a half to convince me but I’m so glad I finally tried. The thing I love about classes is that it takes away the thinking and planning out of my workout routine for me. I show up and follow through an hour of all body workout. And as a reward, I get my results in the form of splat points and these colorful bars that tell me how I performed. I’m obsessed.I crave OT if I go for more than 3 days without a session. That’s how good and addicting it is.

Mother’s Day workout with Coach Rocklin was awesome! It was my 1st time at the San Mateo location and it did not disappoint. Great coach and great workout. From the moment I walked in to the second I left I was greeted by the staff and coaches! It was so friendly and inviting! I can’t wait to return!!

Never in a million years would think I would enjoy going to a gym to workout until orange theory. It’s like a game against yourself to push yourself past new limits. The staff is so great and friendly especially when I first started, I felt so welcomed. I high recommend orange theory!

My first day experience could not have been better! The front desk were very helpful, gave me another tour of the gym and went over what to expect in the class. The instructor, josh, was phenomenal! I am already considering upgrading my membership. Thank you! Looking forward to my second class!

Every coach is very professional. Care and encouragement are in every single session that I go. I feel like joining OTF is turning impossible to possible.

Love this place! Great staff and workouts! Head coach Danielle is my favorite, but every coach wants to see you succeed and even though youre in a full class it somehow still seems personal.

I have been going to Orange Theory for almost a year now. I love it. Great coaches and they get to know you and find the best ways to push you harder since they know what you can do.

One of the best studios in the bay. The coaches and staff are amazing and very helpful. Two thumps up!Alex is amazing, always encouraging, and has the best playlist.

Orangetheory Fitness is definitely one of the best workouts for the money! Group training with a plan for every class and each instructor always brings their A game to make it effective and fun for all ages and fitness levels.Ive been going for more than 2 years and have been to lots of studios around the country - this one is the biggest one Ive seen yet, and because its brand new the equipment still has that new tread smell! Only drawback is going to be parking, which is meters on the street and a crowded pay garage behind the studio.

Love it - Rocklins music and energy always drives me to do my best. He makes sure to walk around and help others with form. Me being a newbie, makes me feel comfortable that despite the big class, we all get 1-1 support!

Love my OTF studio at San Mateo. You can get results fast if you put all your effort and listen to the coaches. Love my coaches at 5am. (Sad i will not see them at 5am but I will be meeting the evenings coaches) Always pushing me to do better.

Love OTF! It’s the workout I’ve been looking for ever since my sports playing days are behind me. Challenging, fun and a great community of people to enjoy it with! I’m in the best shape of my life and I look forward to going to every class!

In a word, this studio and Regional Manager and Owner are crooks!! Let me explain... 9 months ago I signed up for a 10 pack to try this studio with a friend. (Note that I already have 2 other gyms that I belong to.) I signed the application and told the front desk that I wanted a 10 pack. 9 months later I find that they forged the application form by checking “Elite Package”, and have been charging me $129 for the past 9 months. I used the studio for 8 classes in the first two weeks and HAVE NOT BEEN BACK FOR 9 MONTHS!!! Which is why they called me to say come back. I was shocked to learn that they forged my application form and started charging me for a membership I never signed up for.The Regional Manager here, Jason, says this studio has been… “Awarded #1 studio in the network amongst 800+ locations to hit $1.5 million in revenue in less than 10 months in 2017, #3 studio in new joins for 2017.”Now I see how this is possible. When you forge application forms and steal money from NON-members illegally you can make money fast!! The owner of this and 3 the local Orange Theory locations should be embarrassed and ashamed!!

So fun, a great workout! Coaches and staff are so friendly and helpful, super intimidated the first time but everyone made it easy and not stressful. love love love!

Very nice trainer. She was super helpful sense it was my first time. I will definitely be going back for more

Orange theory fitness is super intense and also very fun. I really enjoyed the fast-paced, structured workout that I received. I signed up today and I’m excited to go back.

I love that the workouts are never the same... unless I’m doing 2 classes in one day. I also love the energy from the coaches and the front desk staff are all so friendly and helpful!

Just finished my first week absolutely amazing.Great atmosphere, good equipment, nice and helpful coaches .If you are serious about loosing fat and gaining muscle tissue then this is the gym for you. Good opening hours, good equipment & loud music...my type of gym.

Great music! Motivating and positive staff. I have to take a break for a while due to travel for work. I am sad about that and cant wait to return!! Grace, Jason, Rocklin, and Josh care about their members. Thanks guys!!

Josh is a great coach! He pays attention to form and gives great feedback. Although yesterday he was so focused on form in the weight room that he made us run an all-out for an extra 15 seconds!

First session this morning and loved every minute of it. From the sign up process, JR was a gem and Nicci was a star in the tour and giving me all this nitty gritty before class. Then Rob was a real champ explaining how the session works and I was super motivated. Psyched with my results and so looking forward to my next class! If youre still looking for a great workout, this is definitely the place to go. Youll love it💯💪💟

I always get an incredible workout and my body feels the best it has in months! Wonderful trainers and enough equipment!

Recently joined, they were able to offer me a reasonable rate. Parking at this location can be little pain if you are coming for classes before 6pm. After 6pm parking on the back is free.

Fastest 1 hour workout Ive ever done! The instructors are amazing and will ensure your safety when doing your exercises. Dont be afraid to ask questions!

All the trainers at OTF San Mateo are amazing! The workouts are different everyday so it never feels repetitive and you always learn new techniques. Definitely recommend!

Great workout for losing weight, building lean muscle or burning fat depending on how your program is. The San Mateo location is fast-paced so theres hardly any real rest breaks.

Great workout every time. I tried OTF with the goal to get stronger; it worked perfectly for me. They switch things up and its never boring. Great combination of cardio and strength training. Highly recommend!

Two little kids and a full time job dont leave me a lot of time to workout. So glad I started Orangetheory - I get an intense, effective, cardio and strength training workout in 60 minutes. The routine is always changing, so it never gets boring, and I always feel it the next day!

I visit this location when I travel for business. The layout of the gym is great for workouts. The treadmills are super nice with incline as well as decline and the rowers are new. I enjoy coming here.

So much fun and Rob was amazing. This was my first class in San Mateo. Can’t wait to go back. Front desk was extremely helpful.

Orange Theory Fitness is amazing. Im very much engaged and proud to be a member. Ive seen amazing results along with feeling completely better about myself. Thank you for all the events and effort the staff/trainers do for the members at San Mateo location.

Love Orangetheory! Coaches are very supportive and everyone is very welcoming. Glad I started my fitness journey here!

I love Orange Theory San Mateo! The instructors are great, the workout is always different and they offer lots of options for various levels of fitness. Its always Fun, Dynamic, and Challenging!

Great experience. I can still feel the burn after 2 days. I never do weights so Im glad this class will help with my goal in improving on strenfth. The class is motivating and coach Rocklin was awesome. Front desk staff were nice and attentive.

Great location and great staff. One policy that was different than I was told when I signed up in my location (visited from out of state) is that here they won’t provide loaner HR monitors for anyone except first time visitors if you forget yours. It is important for me to know and make sure I meet but don’t exceed my zone and while I used my Apple Watch to monitor it was definitely not as easy as looking on screen. I have visited several other locations and no issues. I’m a newer member and the ability to use other OTF locations is one I liked when I joined. They have the monitors so I’m confused why loaning to guests is an issue. Like I said Staff was great and instructor was outstanding!

What a great workout today! Specially with the pouring rain outside… Motivation! Keep getting the splat points

I absolutely love this gym. Ive been going for almost 3 months! I love the one on one attention and the fact that the gym staff treats you like family! Greatest experience.

Why did I do that workout? said I NEVER! Great workout and you do feel the results. Love the direct bio-feedback with the heart monitor...it makes you push yourself to get into the fat-burning zone. BTW, nice staff too! (The only thing I wish was different is you cant book out classes until they charge your card for the next month. So you have to make a phone call and ask the staff to do it manually, which takes their time too.)

Fast paced, incredibly organized and the best part is the workouts are dynamic, Ive yet to repeat a workout and Ive been going for 3 months. I appreciate the effort behind the science of the workout and the team at the B street location is top notch. Thank you OTF

I hadnt worked out in years when I joined OTF....Ive been working our here for 5 weeks now and every time I go I walk out knowing I got an amazing workout! I love being in a class and the trainers are awesome and so motivating. My strength and cardio have increased significantly! Ive also lost 10lbs!

Great encouraging coaches who provide feedback. The workouts are structured, intense and offer variety to tone all over. Highly recommend!

OTF is a great workout for all levels. I love the structure of the class and always leave feeling great! Highly recommend for people trying to get fit, lose weight or gain strength.

Love Orange theory. Best workout, keeps me motivated and I crave going in everyday. Never felt like this about working out before.

The most effective 60 minutes of cardio and strength training. Coaches and staff are awesome and studio is always clean. I’ve seen such improvements in my endurance, weight loss, muscle tone, and confidence.

Rocklin always rocks the work out with his enthusiasm & music. The work out is to the point and efficient every single time! Love Orange Theory San Mateo!

It was my first session at OTF! Staff was super friendly and helpful! The staff made.me.feel comfortable.on the equipment and showed.me.around before the session! Cant wait for the next one!

Fun and challenging. I lack the motivation to go to the gym on my own and Im usually intimidated by classes, but this is the perfect setup for someone like me. Highly recommend.

Great first free workout! Josh was very nice, encouraging and kept the pace up. I signed up on the spot.

The gym is by far the best I have attended. The employees were wonderful, the equipment well maintained and never a wait.

I love OTF!!! The workouts are awesome and great combinations! The coaches are such a great support and motivation too!

Best work out ever! You will results quickly. Coaches really take the time to correct you and really care about you.

Awesome first day! Rocklin rocked! Jim was very nice and professional. He got me signed up quick and easy!

Very welcoming staff. Moved from Miami and started coming her, really enjoy class. Thanks guys.

OTF San Mateo is awesome. love instructors there. Specially Camilo is a great. His class are always great and he brings energy to the class

I went to my first class yesterday, and I was impressed not only by the thoroughness and kindness of the instructors, but by how the workout really is easily tailored to any level of experience.

I love the combination of cardio and strength training! Ive noticed incredibly results on my endurance strength and over all physical well being! Recommend to anyone!

Really enjoy this class. wish the music was consistent and always upbeat. Love being coached on correct form.