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HQ Milton
2318 Mission St, San Francisco, CA 94110, United States
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HQ Milton

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Ro
Review №1

Molly was gracious with her time on my latest timepiece acquisition, a superb and handsome Rolex GMT; the service was prompt and professional- it rocked! This is my fourth Rolex via HQ Milton and I remained convinced that HQ Milton is “the” trusted choice for the serious vintage and modern timepiece enthusiast. All my timepieces have arrived clean, as described and running to COSC. I wholeheartedly trust and recommend HQ Milton.

Pa
Review №2

I’ve bought multiple watches from them over the years and stopped by today to enjoy the same great service and attention to detail.

Ma
Review №3

The team here are really incredible. I had the very last appointment of the week and they still were very engaging and informative even though I was not ready to buy. Really fantastic experience. Now to convince my wife to let me buy something from them...

Sc
Review №4

Stellar all around. Have purchase and sold to HQ Milton and have been very impressed with the quality and ease of the transaction and products on both sides of the transaction

Br
Review №5

Scott and team at HQ Milton have a well-deserved stellar reputation. My recent purchase experience was excellent and I look forward to the next.

Ra
Review №6

Best place in the world to get your time piece 1st class in all categories

Sh
Review №7

Scott was just amazing! Needed to sell my Rolex watch. Process was fast, kept me informed, fair price, fast payment. Highly recommended.

Ar
Review №8

I acquired a Rolex GMT Master II from them.The treatment was very amicable and professional. Scott made of this purchase, a pleasant experience. I would definitely repeat without hesitation. Thank you guys.

Ja
Review №9

Just a really great family run business. Very honest, friendly, and really good prices. I just picked up a Seiko PADI last night and their prices are even lower than anything you can find online. Theyre always really sweet and helpful when I come in to get anything done on my watch. Also there is a parking lot so thats never an issue here.

T
Review №10

Jacek is honest, trustworthy and very knowledgeable. Ive done business with him in the past, face to face, and he is simply the best. The only guy Id trust to buy or sell a vintage Rolex. Hands down.

da
Review №11

I sent an inquiry for a watch, after 15 min I received an email from Jacek... in less than an hour and maybe 4/5 emails I had all the info I needed to make the purchase! the watch is perfect and as described in the website. everything has been nice and smooth!

Mi
Review №12

The shop is unassuming and located just above a pawn shop; but dont let that turn you off. In-store visits are by appointment only and its definitely worth booking an appointment just to have a look at their collection and to talk to the guys who run the shop -- theyre super knowledgeable and super friendly. I bought a watch from them and spent another half hour just talking about watches. I 100% recommend this store and their outstanding online reputation is legitimate.

D
Review №13

Thanks Jacek for a fast, smooth enjoyable transaction. I was very impressed with the service and ease of shipping my watch, as well as a very prompted same day wire payment. I would definitely do business with H Q Milton again, worry free buying or selling. Recommended for sure! Thanks again Jacek!

Ri
Review №14

Bought a Rolex 18K YG Day date from Jacek. He is very patient with us. He never pressured us to buy a watch from him. This is actually our second time to go their shop, the first time we didn’t buy anything and the second time we did buy the Day date white dial with roman numerals ref 18238. Very reasonably priced and the watch is in excellent condition. Thank you Jacek, we’ll see you again on our next purchase.

Am
Review №15

Definitely the best prices in SF and great service. Highly recommend this place.

Er
Review №16

Amazing selling experience. Would 100% do business with them again for buying or selling. Thank you Jacek & Team.

Tr
Review №17

This was my second purchase from HQ Milton. Jacek and the team are awesome and make it so easy to deal with! They make sure you are 100% satisfied with the purchase no matter what. Thank you HQ Milton!

Ph
Review №18

Scott is awesome to do business with. Highly recommended.

M
Review №19

They are friendly and have a referral arrangement with some of the local jewelers at Westminster Mall, but they will low ball you on trade ins or sells. I later researched a watch I sold to them and felt that I was taken advantage of. They didnt seem to understand the value of vintage pieces. Or they pretended not to understand it. I know, shame on me but I would expect better candor from an expert. I wouldnt recommend them.

An
Review №20

Truly exceptional selection of watches - one of the go-to places in the world for people in the know to buy Rolexes, especially vintage ones. They have a talented in house watchmaker who does quality restorations and repairs of vintage pieces.They are busy, so dont take it personally if they cant get back to you right away.

tj
Review №21

Jacek and Scott are top notch and some of the best in the business. While they’re by appointment only, they have excellent communication, they offer very fair prices, are they’re extremely knowledgeable and have one of the best inventoires of vintage watches in the WORLD. It’s clear that their “negative” reviews are total BS as no context was provided. If you love watches do yourself a favor and check these guys out!

Vy
Review №22

Fantastic variety of unique pieces and excellent service. Will definitely be purchasing more pieces with this company.

Al
Review №23

I purchased from HQ Milton 4 times and I will purchase any other watch in the future from them. Jacek is straight to the point and the teams expertise is some of the best in the world.

Ba
Review №24

Very nice and expert guys, if you like the watches this is your place.

Mi
Review №25

Just purchased my second watch from HQ Milton. Both times I purchased from them, I received great customer service, as described watches at a competitive price. Highly recommend HQ Milton! Thanks Jacek.

Da
Review №26

Ive had two transactions with Jacek at HQ Milton, both trades. Not only did he give me more for my trades than I expected, he gave me much more than other dealers had quoted. Theres no pressure with Jacek. You get the feeling he genuinely wants you to leave happy, and puts customer satisfaction ahead of driving a hard bargain.

Gr
Review №27

I have purchased two watches over past few years from HQ Milton. They are solid, reliable, and fair. They came to me highly recommended from a friend and I recommend them to friends. Hard to believe the bad reviews here Im sorry.

V
Review №28

When you are dealing with a company in a different country, TRUST is the key factor. Jacek Kozubek treated me with respect and honored the agreed transaction. He is a man that honors his commitment to his clients. I would gladly deal with him again.

Cu
Review №29

I have worked with Jacek and the team at HQ Milton a number of times as both a buyer and a seller and my experience every time is the same. Fantastic! Jacek is very responsive and the professionalism of their staff is second to none. Working with HQ Milton is always a pleasure and everyone I have recommended to them have said the same. Keep up the great work!

Aa
Review №30

These are people buying and selling things they have no idea about. Go to someone who has knowledge about what your selling. Get the real value.

Th
Review №31

Not a bad place, bought here twice. Got dudded on a link count on a gold watch.

Er
Review №32

Fast, responsive, courteous, knowledgeable, and honest. And their prices are very competitive. More watch dealers need to operate like this.

Ma
Review №33

Just had the pleasure of dealing with Kazu from HQ Milton and had the most wonderful experience!Super frendly, knowledgeable and courteous!The quality of their timepieces is unsurpassed, some of the most unique and rare vintage watches are found here! Deal with confidence, these guys are true professionals, leaders in the high end watch industry!

Ly
Review №34

I bought my piece here a little less than a year ago. I was in the process of poking around online trying to find a good deal on a few different models. As you know, this can be a pretty daunting task for a newcomer. I stumbled on HQ Miltons website and after being thoroughly impressed by the HUGE inventory, I was pleasantly surprised they are at an easily accessible location in the Mission.I decided hey why not go check it out, and by the time I was done with my first appointment (you need to call before going, which ensures you get the undivided attention of at least one expert in the shop), they had my business. I returned a couple weeks later to pick up my chosen piece.At the end of the day, I did not pay a premium price, but I received a premium service and then some. Sure you will pay slightly (in some cases less, really you have to know what you are doing to make ebay work for you) more than if you slugged it out on ebay, but there is no risk and the experience is awesome. For something like this, especially on my first go around, it was great actually doing it all in person for both learnings sake and peace of mind.I will go out of my way to give them my business in the future.

Wa
Review №35

My rolex explorer is a beauty. Service was amazing.

Sp
Review №36

I was very distrustful to buy a used Rolex online, but I decided to chance it on this firm, because of their endorsements in watch forums. Jacek at H.Q. Milton alleviated my fears. I found one timepiece on their huge online inventory, but he steered me to another one that was just brought into stock, which was in far better condition for a few hundred bucks more. I was able to pay via PayPal and my watch arrived within two days. It is just what I wanted and perfectly as described.

Da
Review №37

An incredible customer service experience from start to finish - I would recommend Jacek and HQ Milton to anyone looking for a great piece at a fair price.

Ry
Review №38

Hidden gem, Jacek knows his watches and is great to talk to. Huge selection. Id never seen a Flightmaster in person and figured Id ask him to keep an eye out for one. Turns out he had a fee of them in the store! Awesome.

fa
Review №39

Really nice guys help me to find the watch fit me, very honest price was really good they sell original Rolex .will comebackthanks guys

M.
Review №40

HQ Milton was a pleasure to deal with. I bought a vintage datejust and its perfect, exactly as it looks in pics and it runs extremely well with that buttery rolex wind. the price was very fair, very quick response time by Jacek. shipped immediately. Extremely good service and I got a great watch with no doubts about authenticity, servicing, etc. I can also say they honor their return policy - I bought a watch from them in the past and returned it in within the inspection period window with no questions asked.

Ra
Review №41

The best watch professional that I dealt with is Jacek. I will trust him and his staff. Very easy and straightforward to work with. ....Rawle

Ch
Review №42

Quick responses, amazing to work with. They sent my watch out the same day I purchased it and I got it the next day.

Ra
Review №43

I had an excellent experience dealing with Jacek and HQMilton. Bought a piece here not too long ago and the transaction was seamless and the prices are highly competitive. Response time was relatively quick and any questions were answered. These boys know what theyre doing, if anyone intends to buy a timepiece id highly recommend them. Overall A+ experience.

Bo
Review №44

Have worked with Kazu on multiple occasions now. He and the entire team are professional and very knowledgeable. Their level of service and responsiveness is unparalleled.

Ru
Review №45

Bought two watches from here, theyre really nice and prices are fair

An
Review №46

Really friendly and knowledgable, great stock, no pressure, fair and transparent prices.

Fe
Review №47

Worst place to buy or sell anything.

El
Review №48

Very inexperienced people. Have no knowledge of what they sell and buy. Would never suggest this place.

Ca
Review №49

Great

Jo
Review №50

Is very pretty

Ba
Review №51

It

Information
32 Photos
51 Comments
4.3 Rating
  • Address:2318 Mission St, San Francisco, CA 94110, United States
  • Site:http://hqmilton.com/
  • Phone:+1 415-848-7464
Categories
  • Watch repair service
  • Watch store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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