I really like the set up, however, I’d like to have more lights! For me it is bit dark. Apart from that always is empty, rarely I have had to wait for a machine !

I recently switched from the Union St location to this Polk St location and loving it so far!The gym is clean, open, and fun (considering it’s an old movie theatre and they play movies on a big projector screen). Around Halloween this year they played scary movies constantly and it made for such a fun atmosphere while working out. Not to mention the architecture of the old theatre is beautiful and still intact.They are also strictly following COVID CDC and Crunch HQ guidelines so it feels very safe. I asked a front desk worker to ask two members to wear their masks properly and he did so promptly and kindly. It made working out there a safe experience during a very serious global pandemic. There are cleaning stations everywhere and multiple staff cleaning constantly.I highly recommend this Crunch location! Not to mention there are plenty of coffee places nearby to grab a pick-me-up cup after a morning workout.

Really unique setting for a gym, which is cool. However, there aren’t enough platforms/benches/squat racks. I wish the space was larger for the weights section, whereas the cardio section is large. I dig the area for kettlebells though. Check it out!

As a crunch member I was asked for my personal medical information in order to enter to work out. Dirty area with many homeless and car break ins.

Kicked me out at 8:00pm on the dot on Sunday. Restrictive hours and gym was fairly busy on unpopular workout times. Good selection of weights/machines though.

I am extremely disappointed with my experience at Crunch Fitness. I froze my membership in October 2020 due to Covid and the limited services being offered. This freeze was confirmed by a Crunch employee. They later closed the gym and when they reopened again in March, they unfroze my membership without informing me. I showed them the confirmation email that my account was frozen, but they refuse to honor it. I am still trying to get reimbursed for this charge. Crunch Fitness is extremely disorganized and does not want to admit to its billing mistake. I would recommend you go to another gym that honors its promises and does not take advantage of members during the Covid situation.

Ok gym; friendly(ish) staff; extremely entitled crowd.Weight floor is entirely too small and cramped while the aerobic area sits empty most of the time.The (immovable) benches are several inches taller than virtually any other I’ve used, making it impossible to brace your feet into the ground for chest exercises.

Not a huge gym, but big enough to have a good variety of machines and free weights. Majority of machines are hammer strength and I believe some life fitness - high quality, modern equipment. Place is clean, not too crowded. Good neighborhood gym to get a solid workout in. Due to the setting in an old movie theater, this place has some character and doesnt feel like a generic chain. Awesome staff at front desk.

Attempted to bill me for an annual charge despite informing me that my account was on pause and despite the fact that I have not even been allowed into the premises for working out at all in the new year.Was told that I would get referral credits for two people that I referred, and then when I asked about them, they said it was just a favor that they dont do anymore. Truly disappointing, and would encourage patrons to avoid this location and the managements misleading business practices.

A) Months for Crunch to acknowledge a cancellation request.(many, MANY emails and calls required over the last five months in order to cancel)B)Crunch refusal to refund an unused training package they were unable to honor due to closure from mid-March to Mid-September.They are still arguing I am a member and that the package is on my account ?Update on Feb 2021C) still ongoing ! We are looking at months!Had to open a claim on my credit card.Review pending - case to be closed at the end of the monthsCrunch statement to my credit card: “ they never heard from me”SighsMy situation is far from being an exception- check other reviews.Update 04/2021:Credit card dispute closed in my favor.Was refunded fully.Took some dedication !

Very cool venue for a gym!

This gym is clean, fairly priced, and has good hours. I workout in the mornings around 8a and never have trouble getting on weights. Though at many other times its packed. Great location in Russian Hill and beautiful building inside and out

It was a very nice place for working out during my summer vacation last year. The staff were really nice to me and also being an old cinema gives the gym an unique look

Great staff, clean gym, showers with shampoo/soap. Pricey gym but worth it.

Canceled my and my wifes subscription after we left town in April 2020. Six months later, they are still charging me despite 6+ emails and 3+ phone calls. I have now been over charged by hundreds of dollars. Complete joke of customer service.

Nice it look like theater for whoever like to see a movie while they are workin out at same time might love it .It is clean but, pretty small for wherever I really like it .They dont have one specific area that i really like to workouts and i didnt see anything like sauna and steam rooms.

Member for 2.5 years. Great classes and very nice staff. I am writing this to go over some of the complaints I have read below.1: the locker rooms: this is a landmark building. They cannot tear down walls or significantly change the design of the building. Just to make plumbing repairs to the locker rooms took months of waiting for permits to go through. Perk: bath towels are big and fluffy!2: equipment: they have a bit of everything. Yes, it gets crowded during peak hours. So does every gym in the city. Also, if someone is using a piece of weight equipment that you are interested in, politely ask if you can work in with them.3: staff: always pleasant, even when I have seen members be a pain. Classes do fill up...you can sign up on line. Dont complain at the desk if you arrive 5 minutes before a class, and dont get a spot.4: trainers: yes, if you are fresh meat, they can be a little aggressive (in a nice way) because, its their job. Do use the introductory session to get some tips. If you are in your 30s and you are doing the same stuff that you did in College, it might be time for a change. And guys, please train your legs once in a while. To me there is nothing weirder than a buff upper body and two sticks for legs.All in all, I have been very happy.

Ive been a member here for over a year. I personally feel like Im overpaying to be a member here (and I have the cheapest membership out of anyone I know), but it does the job and has a decent selection of classes. I love that they provide towels although I dont think Id ever go so far as to shower here. If youre looking for a good class, check out the TRX classes on Monday and Tuesday night. They are great 45 minute workouts that will leave you sweating!

This gym is awesome. The staff is super friendly and remembers your name, the equipment is always kept clean and operational. The space itself is amazing as it is an old theatre so working out in a huge open space feels really cool. Also they have a ton of different classes that members can take for free which are all very intense.

Its a gym. It gets super busy after work on weekdays, but if you can come during off-hours its a lot more pleasant. Satisfied with my experience with personal trainers here. The main drawback is that its a bit pricey -- although by San Francisco standards its actually quite reasonable.

It was a very nice place for working out during my summer vacation last year. The staff were really nice to me and also being an old cinema gives the gym an unique look

Working out in a former movie theater is simply cool. The ceiling is jaw droppingly beautiful.

Nice place to work out! This building is really nice on the outside (historical). Odd place for a gym but I suppose space is limited in SF.

Living in the marina, I think I prefer to walk a little further to this location rather than go to the closer spots on chestnut and union streets. The main reason is because it is a lot larger, offers more free weights, more equipment and more benches. For the ladies, there are a ton of cardio machines at your disposal. Also the main stage area of the gym is set up for classes. there is also a spin room too.another plus: there is a small ice cream shop located right next door to reward yourself for going through the effort of putting on those lulus and breaking a sweat.

Not the nicest gym in SF, but you get what you pay for. The locker rooms are nothing to brag about, nor are they a place where more than 5 people can change. The classes are good with good instructors. Staff is very friendly.

Space is a bit tight but everyone is very friendly. There are about 3 levels where you can workout at this Crunch Gym and they always have a movie playing since its in an old theater. Interior is pretty much kept the same way so I think its a unique gym.

Its an interesting location of crunch. Small yet it has whats needed to get your workout and training done

Very cool ambience. Equipment is a bit old, but overall a unique place to get a workout in.

Could not cancel membership! Be aware when you signed up. They have so many hidden fees!

This gym is really cool. Very nice vibe and all the equipment is really nice. I always have a great time while Im working out here.

I started working out here a little over a month ago, and I go on Saturdays & Sundays. The weights / strength equipment is a little lacking in a few areas, and its slightly cramped, but thats expected in downtown SF. What really stands out about this place is the atmosphere -- the interior still looks like an old theatre, complete with high, ornate ceilings, mood lighting, etc. Cardio equipment is up on the balcony level, overlooking the group fitness classes, with a movie always playing on the screen. All in all it makes for a great workout environment, in a great location.

Ive been a member here for years, and its one of my favorite places to work out ever. The staff is super friendly, the equipment is well maintained, there are plenty of great classes to choose from. I worked with a PT, James, who helped me build strength after an injury, best investment with awesome results. And they show some kick a** movies on the big screen for those rainy days when I do cardio indoors on an eliptical or treadmill.

Not your typical gym interior, this one is housed inside an old movie theater with gilded ceiling and columns.Update:After half a year here I just didn’t jive with the place. The management could care less about you. Also, there is no natural light inside here - I really hated it after awhile. Plus if you’re there between 4-8 pm they blast the class music so loud throughout the whole gym your bones are rattling. It gave me such a headache.

Awesome facility with a beautiful ceiling! They have everything, even pole dance!!

The gym is nice, but lately it has been really run down. The cardio bikes and treadmills have a few broken each time and the big movie screen cannot play sports anymore (not sure why, it only does movies now). October is sports month and its great to watch the game (NFL, MLB, NHL, NBA) and get cardio in but both are sub par now and have been for a month or two.

Gym is great and staff is very friendly. Its a little dim, but you get to watch a big projector from the top floors. Lots of machines and wasnt too busy when I went.

Crunch is a great gym in SF--nice staff, great classes, and this location used to be movie theatre so you can watch movies while you work out on the machines.

Cheap membership and convenient location but very lacking in strength training equipment. Limited areas for deadlifting, 1 squat rack and 1 flat bench = long waits in peak hours.

Class schedule pretty weak compared to other gyms in the area. Pretty interior, but the womans locker room is tiny (no idea whether that holds for the mens).

Amazing facility, amazing staff/trainers, and excellent equipment.

Big gym, friendly staff. Majority of the classes are not good (meaning poor instructors and routine is bad and they dont correct bad form).

Crunch is a great place to work out, the Alhambra location is cool one of the most interesting places to work out.

Clean, good location. Friendly staff. Overall its a win.

Bunch of problems if you want cancel your membership

This is my favorite Crunch gym in SF. The gym is spacious, has plenty of machines, and the classes are great! Even though it gets crowded it doesnt feel stuffy or dirty.

Nice place, but very dirty

Best gym location ever.

All they need are larger bathrooms/lockerooms

Best ambience for a gym in SF.

Great old theater

Closes too damn early.

Cheap but the gym is usually packed and youre unable to get to many of the weight machines or so crowded that youre constantly bumping into others for space

Super awesome gym

Great trainers

Solid gym

The setting on the ruins of the theater is amazing!