Amazing experience for my first time flying.

I do temperature screening there for the staff

Super fast service. Wish all cargo airlines were as fast as this one.

Super fast delivery of luggage. I love the always early arrival of my items. Hartsfield Atlanta has the best bag crew. Thanks so much💝

Delta consistently provides excellent service for me. When Im on orders, my schedule frequently changes and this airline in particular has been supportive and adaptive. Thank you and a shout out to Erin who just made my whole day better.

Delta check-in counters with self check-in kiosks and personnel ran counters. Ticketing and check-in agents are available right outside the drop off area. Staff is friendly and helpful.

We had a puppy shipped to us using Delta Cargo. when i called to confirm, the woman from ATL on the phone was great. she emailed me and was generally very helpful. when we picked the puppy up, the staff at the counter were great. the guy who transfers the cargo from the plane to the cargo counter had waited for our package so we wouldnt have to wait too long. overall, everyone was great!

My luggage arrived before me. They were very pleasant.

Pretty efficient ground crew each time Ive flown thru. Theyve been pleasant to me and pretty helpful.

My computer was damaged because the Delta staff asked me to check in my carry-on bag. Inside my carry-on was my computer, which has my life in it. The computer screen is damaged.

Great service and they have free drinks and snacks in their terminal now too!

Great Customer service

I didnt have any problems or issues with my flight, so good to go!

We flew Delta non-stop from Minneapolis to San Francisco, Ca. We were somehow put in the last row of a full flight. We will forever refer to that flight as the Poop flight. Im surprised by the number of people who poop on an airplane. One man had to be rousted out of the rest room after taking 15 + minutes in there causing a backup. It left us open to people standing in the isle shooting the breeze with us and sticking their butts in our face while they waited. Remember on a plane if you bend to speak with someone across the isle, youre putting your butt in someones face behind you. Our flight back, we were again stuck in the last seat. It was suggested by Delta customer service that I ask the agent at the gate if we could move our seats. When I did, the ticket agent was moody and rude. She stuck us by the bathrooms in the midsection of the plane despite my plea for no bathrooms.

The flight was awfully hot and they couldnt do anything to cool it down. It was horribly uncomfortable.

Amazing service and great in-flight food

Consistently negative flying experience.

Flight from Detroit was on time and gathering our luggage was all together for once!! #ThanksDelta

Friendly agents.

I am always happy with Delta.

Extremely condescending tone, very unprofessional attitude and seems annoyed when asked questions and clarifications on certain terminology they attempted to use in the conversation.Id hate my job too if thats how I talk to people

My baggages arrived in one piece. Nothing much to say about their service. Will update after more frequent flights.

Worst experience ever. Took an hour after landing to get my stuff

Poor service very poor service im disappointed with the check in service in San Francisco and JFK

After a two hour delay, it took them over an hour and twenty minutes to get the luggage to baggage claim.

Terminal could have been a lot cleaner

No phone number to call standby?

Looks like they care about their job.

Fast, professional

Poor service and long delay

Helping staff

Not sure

Yesterday I called and they agreed to return the call, they did not .. today I called again and they answered ... they never gave me the availability of the load, neither through the web, nor through the corresponding link .. I already have my load !! !

This is an airline that can choose to take a connecting flight, but the baggage check-in counter must be checked in one hour before. Sometimes the service staff cannot be seen before the close counter time, so go to the airport early when checking in.

Great service