We paid for seats ahead of time. However, we changed our mind and selected different seats. We were asked to pay again and never got refunded the $175 we paid for the first selection. Customer service doesn’t seem to know how to solve the issue and keeps sending us to talk to a different office. The last number we got said that we needed to wait on line more than 3 hours to get anyone to answer.
Better never use again. No TSA available.