This was my first time visiting Serenity Nails. I was able to get a same day appointment for the time I requested. When I arrived they were pretty busy but got me a pedicure seat and let me know someone would help me soon. Jeanie did my pedicure and gel manicure. The pedicure was fabulous and I was very relaxed. I showed her an idea I had for my nails and she killed it! Think this is one of the best manicures Ive ever gotten. Jeanie was so sweet and funny. I will for sure be coming back to her with more funky designs to try out! I would recommend this nail shop to anyone in the area. Thank you again so much :)
What an amazing experience. I think it every time I go to the salon, βwhy donβt they do all of the services at one time?β Well, it just happened. Mani and pedi and waxing - 2 terrific gals. One hour and 15 minutes tops. Sadly, I was only visiting the area but if I am ever back, definitely stopping in. Clean, nice music, no TV - thank goodness! Prices in line with the area and the gals had great suggestions for color. Absolutely wonderful experience!!
Very nice nail salon! I enjoyed my time there, and my nails look great :)
Beautiful vibes and great worki,π. Lilly always goes above and beyond for her clients. Clean and professional salon. πππ
Just switched to this terrific salon. Kudos for front desk manager Anna who hooked me up with the ace of acrylics. Been wearing acrylics in French pink and white for ages and ages. They did best job Ive had in years!!!! Great salon.
Iβve been going to Serenity Nails for a long time. Everyone that works there is very talented. I get a gel manicure and pedicure there. That Mani Pedy lasts forever. I look forward to going there because my nails will last a very long time, it is decorated nicely and managed very well.
I walked in at 6:20 pm today. He said it would be a 10-15 min wait, but I waited for about 30 mins. I would have rather gone the next day instead of wasting 30 mins waiting.Things that went wrong :1. I repeatedly asked him to straighten one of my mail and he still left it crooked.2. He was distracted the whole time he did my nails, he was talking/quarreling with other employees over there.3. He cut my cuticles a little too much multiple times.4. I showed teal color and he applied more of a dark navy color.5. There is nail color under my nails and on my skin as well.Depending on how long it lasts I can think about coming back here otherwise would not recommend.
I LOVE this salon. My nails got severely damaged at another salon and Lou anne fixed them. I will never go anywhere else! Daniel did my pedicure and a very cute accent nail design! Those two are a dream team π
When you come here request John for manicures he did amazing!! Super sweet and did awesome on my nails! If you get pedicures request David! Heβs so nice and did such a good job! My feet feel amazing and he did an excellent job with the 10 minute massage.. I was in heaven literally. He turned the massage chair on for me and even reclined the chair. Honestly probably the best pedicure and manicure Iβve ever gotten!
This is my new nail place because it is close to my work. There are several pros and very few cons to coming here.Pros:Their work is really good - its not perfect - you wouldnt necessarily IG the results - but the quality of work is really good!!Its value for money: they are really reasonably priced so you get good value for moneyFriendly: OMG the people here are AMAZING!! My girl, Wendy, is an absolute gem - we talk a great deal about our respective pets and our love of animals. She updates me on how her kids are doing - shes just an absolute pleasure to be around!General Atmosphere: they work HARD to create a relaxing, amiable atmosphere - you feel like you could literally strike up a conversation with any associate or customer.Cons:Only one - and its a weird one in that, although you never feel like they are rushing you - you always feel like they are kinda rushing the work. Id like to see them slow down and take their time a little more - I think it would elevate their precision and overall game to IG worthy nails. But thats a really minor point - because like I said - the work they do is really good!!!If you are anywhere near La Jolla - this is a great nail salon to come to.Highly recommended!!
I had lily do a full set of acrylics and iβm so happy with how they turned out :-D iβm usually the kinda person to settle for mediocre nails at like $40 to get the cheaper price but you rlly do get what u pay for lol. she spent so much time making sure they looked like the picture i showed like when i tell you we were filing for a whillleee lmaooalso as someone who is very very socially anxious i appreciate that she didnβt try talking to me the whole time (when we did though she was really sweet :-)) and yeah i canβt remember what else i was gonna say but i rly like them(also cause i couldnβt find any prices anywhere it was $58 for a full set)
Lily provided a relaxing, restful and luxurious pedicure! Salt scrub and paraffin and extended leg and foot massage! Awesome!
Great experience! I got a a regular pedicure and manicure. They do have safety covid procedures, their prices are very reasonable and great service. It was my first time and I was attended by David and Jenny, they were great! Definitely will be back!!*note: I noticed that they accept cash only for payments and tips*
Excellent service. Heather, LillyI will definitely be returning βΊ
I am so happy with my mani/pedi at Serenity nail salon! I have not gotten my nails done in a year and I was nervous to go, but now I know I have a very safe nail salon to visit in the future! I recommend you book an appointment because they have guests spread out to every other chair (more than 6 feet apart) so they may not be able to accommodate all walk ins, but I would say give them a call to be sure.There are glass panels between the pedicurists and guest. Employees wear masks and face shields too. Everyone was so kind and professional. My nails look amazing! Jeanne and Davis did my nails and they both were wonderful!Side note: It is cash only. They do have an atm in the store that does not charge extra, so itβs easy to pay at the end, if needed.
LuAnn and her staff are amazing! The pedicure is so relaxing and it ends with a perfect polish! The gel manicure is my normal routine every three weeks. Not one complaint. They are meticulous in the application and final product.Love Serenity Nailsπ₯°
Wendy is detailed oriented and very friendly; she has been doing my nails for about 18 months. Her gel nails are perfection! β€οΈKelly does my husbands pedicure and she is outstanding! πWe recommend both ladies!
Pretty much forced to pay a 50% tip on a $40 service!! Not to mention their polish is like soft or they laid it on too thick because it was already messed up before i even left the place but it was such a negative vibe experience that i let it go. This is gonna be long, Yall..i need to vent in my review π‘The girl who worked on my hands was nice...other than that no-one seemed friendly or smiled back when i would smile to be polite or anything. After i got my toes painted, the girl up and left with the spacers still in between my toes and didnt say anything.Im 24 yrs old and not only do i struggle with social anxiety...but i have only had a pedi one other time in my life...i have no idea what the routine is of when its my cue to leave. So i sat there, pretending to know what Im doing and focusing on my massage chair controller. 10 min later i feel my anxiety rising and my face and neck blushing red because i dont know what Im suppose to do and Im too embarrassed to just get up if Im not suppose to. I thought the lady would come back and take out the toe spacers and bring me up front. Instead i notice after about 15-20 min of me nail drying that i keep getting stares from some of the ladies (one in particular. I think she was the manager).Theyre all talking and i cant understand whats going on but i know its about me and the manager lady finally very briskly sends me up front. I felt stupid and out of place. Honestly guys..i wanted to cry and was trying to hold it together.After i pay, she seriously does not look at me the ENTIRE time. She says i have to use the ATM for getting cash to leave a tip and i withdraw $20 since thats the lowest itll go.When i turn back around at the front desk, she had left to walk around the floor and do nothing but talk to the girls working. Im humiliated and dying to leave as Im awkwardly standing there and all the girls are clearly telling the manager chick that Im waiting because the one girl is pointing at me and theyre going back and forth.I could tell she was pissed...i have no idea why. Maybe because i sat in the chair too long? (No one else was waiting and there was an empty chair next to me. Clearly i needed someones help!!) So she walks over with this resting b**** face and doesnt look at me at all with her arm completely outstretched to take the money. I was smiling and going to ask for change but she wasnt having it. Her body is already turned sideways like shes about to walk away as soon as i give her the money. Sure enough...she frickin SNATCHED the $20 right out of my hand and said thanks and walked off!! Im literally appalled by her behavior. Everyone was turned watching as they were working on the customers feet.It is absolutely rude to not ask if a customer needs change back! Of course i didnt want to give a $20 for a $40 service!I dont know if she does this to everyone who uses the ATM and takes advantage of the fact that $20s is the least itll give. But i will be sure to never go here again. No smiles, no eye contact at all. Horrible service. Youre running a business thats suppose to be stress-relieving for women who need some pampering. And instead i left way more angry and embarrassed and confused as to why i was treated so poorly. And of course Im kicking myself now for not standing up for myself and telling her to her walking-away-back that i wanted change.
Very nice people and they do a great job.
I love this salon! The ladies that work here are so nice and friendly and competent. They always do a good job, even when you come in near closing time. They dont try to upsell you in a pushy way, which I appreciate. This is nice and close to my office, and theyre open until 7pm during the week! Awesome!
I know some people left bad reviews explaining their awful experience which made me nervous to go but I really needed to go here just for the location convenience. I think they just unfortunately got a bad person or it was busy and it was rushed but I actually had a great experience. My gel manicure and pedicure came out SO perfect and I got a dead sea salt scrub, paraffin treatment and hot oil treatment. They have really reasonable prices and a lot of services you can add on for not that much money. They have a menu with all the prices and services laid out very clearly unlike a lot of places. Their TIP IS CASH ONLY! But you can pay by card. Ask for Lily!! She took her time and was VERY detailed and careful. I will definitely be back.
I go to this place since it got opened and never have been disappointed.I love the cleanliness,I love the stuff,I love the parking availability,I love my girls who do my nails..basically I like everything about this placeπ
The place is nice, the staff are really friendly. I got a full set and a pedicure. The nail job was rushed, it was sloppy, some parts are bumpy. They are all shaped different. On the forth day 2 of them broke (Iβm a stay at home mom). Went back to get them fixed and a completely different lady did them so now I have two different types of styles on top of one bad job. They price for them was ridiculous. My pedicure, however, was BOMB! π if I did return it would just be for Heather to do my pedicure.
I asked for a French manicure and the woman did a sloppy job, so I asked if I can just get a solid color thinking it would be easier. She then proceeded to tell me that French manicures look ugly on short nails and proceeded to give me an uneven paint job. Iβm going to have to redo this.
I am very pleased with the pedicure service received this morning by Vani at Serenity Nails. The foot message and foot scrub as part of the package I asked for was very relaxing. I like it that she is not rushing and gave extra attention in getting rid of the bottom foot dead skin. I am totally relaxed in getting my pedicure done. Workers are pleasant with smile which makes you feel welcoming.
Annie has been doing my nails for over a year now, and I wont see anybody else. I havent had 1 broken nail since Ive seen her and sometimes Ill go 3 weeks without a fill. The entire staff is very friendly and accommodating. Ive been to many, many nail salons in my life, and have searched near and far to find my home nail spa and Serenity Nails is by far the best. You wont be disappointed!
Im not very happy with my service. My tech may have been having a bad day but she was very rude (only spoke to me when she asked for payment, other then that just gestures and grunts). She didnt do a great job and rushed through both my Mani and pedi. The massage was short and she barely touched my callouses. Didnt use the little light to dry my nails. My biggest complaint is that she left lots of tiny bits of skin and even nail half hanging off my finger nails that keep snagging on my clothes and things. It feels so gross! Never had this issue, it seems like she just went too fast. I pointed it out to her and she clipped some but not all of it. The nails do look great though. All the other techs seemed to be taking their time so maybe I just had a bad experience.
Staff is very friendly and thorough.
Serenity is great! As a heterosexual male who wants to keep his feet looking and feeling good, they are very welcoming for mens pedicures. Wendy was awesome and I highly recommend this place!
The nail tech said, I dont have time due to an appointment. Wow! It just doesnt get any worst than that.
The work done here is usually good. However, waiting an hour and half for one nail to be repaired is ridiculous. I then paid, tipped, and was chastised for breaking said nail. Iβve worn fake nails for years, and I have never had something like this happen. The break was only three days after getting them done and happened while I was trying to pick up my cat. To top it off, the new nail is much thicker and longer than the rest. Be a priority somewhere else, not their dollar sign.
I have never written a review before, especially for a nail salon, but Iβve never had a worse experience getting a service done. I came to serenity nails because of the good reviews which is specifically why Iβm writing this to clarify the experience and deter others whoβd do the same as I did. Mani/Pediβs are supposed to be a treat...especially as a new mom.- No patience from servicer when I was trying to pick a color (between 3 reds, prob lasted 1-2min of deciding). He told me 3 times that weβll be in βSeat 4β.- Terrible scrubbing...almost felt like a massage. - The woman giving me a mani had given me sloppiest massage, dropping her hands onto my arms in the laziest way.- Nonstop talking in Vietnamese and terrible attitude.- Really bad energy :( Came in cheerful and leaving with writing this review from frustration.- The mani lady tried talking me into getting gel for a significant amount of the service which I clearly wasnβt interested in.- My mani/pedi lasted for 25 mins just you can understand how rushed it was.However the polishing job from the man for my toes was good. That is IT. No thanks Serenity - never again. Hope this would deter anyone who would choose them!
Amy is absolutely a dream come true. Attentive and a perfectionist. Her smile alone will always bring happiness your wayπ
Great place, very clean and personable! Walked in no appointment and had fill and pedicure. Beautiful!
This is the FIRST review that I have ever posted - my experience was that disappointing. I wont go into detail about how I was treated by the staff, or how the staff treated one another but it was really a shame. Employees were actually YELLING at one another in front of customers. After about an hour wait, still no service or acknowledgment. The staff seems to treat their regulars well but they have no desire to build clientele. Better luck to you if you choose this salon.
Very nice, simple pedicure. Im happy. The place was clean and the people were professional. There was no wait at 3pm on a Friday!
I loved this place. The staff is very professional and very polite. I will definitely be going back.
Christine is the best aesthetician in the world. I used to have severe acne (from puberty up to age 30!) and tried literally everything, including Accutane two seperate times, diets, exercise, etc, but nothing worked. I finally committed to getting regular facials (every 1-2 weeks in the beginning and then less and less as needed) because Christine was so amazing. In just a few months she cleared up my acne completely and made my pores smaller, to the point where people who didnt know me before would never guess I had acne! She is extremely experienced as her mom, who studied in France, taught her at a young age. The mask she uses at the end also smells amazing. I cant recommend her highly enough for anyone with acne or other facial problems, she knows how to fix it all. Cant thank you enough Christine!! You are an amazing person and the best at what you do! Thank you for giving me the best skin Ive ever had since puberty, finally at 31 years!!!
Had a manicure a couple of weeks ago. Very expensive for a gel and not any better I could get other places for almost $10 less. Had a pedi today. The girl that started.. in maybe 10 mins it was great ..then she left to go do an acrylic nail. a guy took her place and he must have been new or something. because he seemed very unsure and barely knew protocol. Will not go back.
Just had the worst experience at this nail salon. I had been multiple times before and have never had this bad of an experience. I received the most sloppy pedicure Iβve ever had and the ladyβs were extremely rude and seemed like they hated their lives. The entire time I was stressed. Do not go to this nail salon.
Louann is amazing!!!! She is so nice and does a very good job!!!!! I will be coming back!!!!
I love this salon! I used to live so close so it was good in quality and was so convenient. I have moved a little south and will go out of my way to go back each time. The ladies are so sweet and the salon is very clean and they do such a wonderful job with gel full sets, gel manis, pedicures & eyebrow waxing. Recommend to anyone in the UTCH/Mira Mesa area
Everyone is very nice at this shop. Nails are hit or miss. Not everyone does a good job. Heather is really good.
Everyone very nice, great prices, nails look great but the best part was the awesome massage by both my nail techs. Bring cash for tip as they wont run it on your card.
Awesome nail spot, manicurist took their time with my gel mani and pedi and i was so happy with the outcome.
My friend and I walked it during a busy time and so we had to wait, which was fine. After 30 minutes of waiting, we decided wed try a less busy salon, especially as it seemed that people who walked in after us were being helped first. As we were walking out, the manager suddenly told us two spots opened up. What seemed to have really happened is one lady who was working on a customer was forced to work on me instead, which put her in a bad mood because she thought shed lose her tip. Throughout my entire pedicure, she was apathetic to me and didnt address me at all. At one point she cut the skin around two of my toes and caused them to bleed, to which she offered a half hearted sorry after I had to point out the blood running down my foot. I understand if theyre too busy for customers but I wish I hadnt been subjected to a bad/painful manicure :(
Wifey loved the nail service and customer service.
I love everything from this place! they are the best π
Solid salon with efficient service that is not rushed. The vast majority of technicians are excellent.
Excellent service. very very clean. Was open on the fourth of july too. A++
First time here. Staff was nice enough, however the gel manicure lasted only about 4 days before it started lifting. Very disappointing as the normally last 2-3 weeks.
Always accommodating! Efficient service but dont feel rushed. Love all the staff!!
Walked in and was seated right away. My nail tech was very nice!!!
If youre in a hurry, this isnt the place for you. However, if you want friendly service, good quality, and have some time to kill, then this place is awesome.
Great prices, very friendly, good massage on the spa pedicure :)
Love this place. Heather is awesome with my pedicures!
I got my pedicure, manicure and waxing done here . Great place, well Maintained and hygiene level is great . Kim was really good πHowever I was disappointed with my pedicure and manicure experience which was done at the same time.Dona and Wendy kept talking loudly and also got agrivated during there conversations..one of them also drew my hand away and was showing phone messages to another ....very unprofessional attitude, both didnt look happy and were arrogant, probably were over worked . I recommend do not go to Dona and Wendy Rest of the staff looked very friendly to me .
Love this place!! Lily does amazing job on my nails!!!! ;)
Friendly, quality very good, fast and take walk ins
Excellent people. Ask for Dona
Service is rushed with bad quaity.
Beautiful nails
Loooong wait
GREAT PRICES!
Good
Terrible
Replacement of serenity nails... Prices are $5 higher per service than others in area. $20 for a regular manicure??