This place is ALWAYS clean and almost always all the machines work. The guy running it takes pride in his place. Highly recommend going here to wash your clothes.
Always clean. Change machine actually works... parking in front n the back... free wifi
Decent laundromat with newer machines and kept clean and tidy. But I dont think the owner has a clue as to how unfriendly this business seems with all of the warning signs everywhere and there are DOZENS of signs. Dont do this, dont touch that, it goes on and on. Also prices are rather steep but that probably goes with the location. Its fairly small so it can get crowded and with the limited number of each type of machine that can be a problem when its busy. Its better than most since its kept clean and the machines are maintained but it could easily be better.
Great place to do laundry! The machines work well and more importantly theyre affordable. The crowd is a nice mix of good people and the owner and staff are friendly and sincere. I will definitely be coming back again.
Tight space, clean and helpful staff. A block away from shopping center with restaurants.
Was going through the reviews, it looks like many good ones are faked. I also noticed the staff responses to actual customer complaints are extremely disrespectful and condescending. **Example in photo** The customer had clothes that didnt get clean. Owners argumentative defense is.... user error? Saying customer never started the washer? Customer didnt say clothes came out dry, they said they were still dirty. Customer also didnt mention which machine #, or time/date she came in, How does owner even know what machine this customer was using? Or what customer they were for that matter, for there was no picture in the profile. Seems like the owner response was meant to discredit and disrespect the customer by saying I checked the cameras, the machine you used was never started. Question to the Owner: How do you know what date and time this client came in? How do you know which customer made this complaint? How can you tell from the review which machine they used? Is your accusation that they had not started the machine a complete fabrication? Do you use lies and point fingers as a defense against complaints often? smh
Clean, modern washers & dryers. The dryer actually dried my clothes in less than 30 min, open restroom that I didnt have to pay to use and then endure the management knocking telling me 2 min was too long....hate doing laundry but Blue Moon made it survivable.
Run by unhappy people. The day lady and the male owner are the worst. Both very rude especially to people who dont appear wealthy. Ive seen them humiliate homeless people who were washing clothes, by getting all in their business telling them which machines to use, how much clothes they can put in, how much soap, etc.. obviously making this grown person uncomfortable, which i think was their goal. Lady doesnt ever enforce mask policy. Male owner blame customers for any problems they may have. Even on the reviews!!! Read them!!! Crazy. After the latest batch of bs I witnessed at this place, I wont subject myself to the negativity or bad vibe again. :p
Im from the Midwest and the atmosphere there took me home! The owners are Gods children and the discussions are heartfelt family valued adult conversations that make the trip well worth it! Clean and welcoming
The Owner Ross is a Awesome guy and I have been washing my clothes here since 10/2019 after moving out of Oceanside CA back to San Diego, CaliforniaThe Signs are excellent and Id really like clean place. And price is affordable on a fixed incomeI have been to a lot of dirty laundry place in California that was not cleanAs for the customer Face mask police todayOn Saturday 9-12-2020 and I will not wear a mask that is dirty!! And You have to keep cloth face mask or bandanas clean or to stay healthy
The Owners are superb! They are friendly and helpful. The gentleman educated me on the different machines and what is considered a load for them. He actually saved me about $13 that I was seconds away from inserting into some of his machines and essentially his pockets. Thats Awesome customer service and for that reason alone I tell everyone I can about Blue Moon and its WONDERFUL OWNERS.
The place is kept fairly clean and tidy, I’ve come here a few times to do my laundry and each time there’s lack of mask wearing by both customers and employees. Makes me kind of laugh that I’ll see the employees cleaning and wiping down surfaces but then look up to see said employee have no face covering at all. Yes I get it, we all hate wearing masks, I hate it. It hurts my ears and generally I wish we didn’t have to deal with it. But there’s not much we can do about it, please wear a mask for not only my safety but everyone else’s. It’s common decency and there’s no excuse for it. There’s also zero policing, if you will, on those customers not wearing a mask. I’d say at least 50% of those who come in to do laundry are not wearing a mask or practicing social distancing, again employees included.Aside from the mask issue, it’s not a bad laundromat. The machines are pretty new and generally clean. I’ll do a sniff check before throwing my clothes in both the washers and dryers because I will occasionally find a machine that’s musky or smells like cat p***, and avoid those machines. Otherwise I like doing my laundry here compared to the other laundromats that are closer to my home. I have gotten maybe $2 or $3 worth of dead change (counterfeit coins) over the $60 I’ve put into the change dispenser so far. But I understand that aspect is hard to control dealing with that much change. Just wish people would be more compliant with their masks. And don’t let the peer pressure of others not wearing a mask make you not want to wear yours. I can’t tell you how many times I’ll see someone go in wearing a mask to take it off halfway through because the people around them aren’t wearing one. Just keep it on people it’s not hard.Edit: honestly y’all just go to “Wash & Go” laundry mats. They have multiple locations around the city, after finding them I’ll never go back here. There the employees actually care about wearing a mask, they clean way more diligently, and thoroughly. Machines accept credit cards and they’re way, way, way cheaper. Just go there. It took me a while to find a quality laundromat here in San Diego, but after a while I found them. Go to “wash & go” if you haven’t already tried them out.
It was amazing experience little bit expensive but worthy is 100% cleaned Sharp and good new washer and dryer
Very good place to wash your clothes when your washing or dryer isnt working decent prices as well and an attendant on site
Very nice friendly staff and very clean facilities that I visited
The male owner of this place is extremely dishonest and hostile to customers with complaints or issues online or in person. I keep reading his responses that say I got it on my audio visual recording that YOU were the problem so extremely juvenile and I know completely false. After reading these reviews/responses, I know (also from my personal negative interactions with him in person) he lies about the event in his response online, reshaping the truth so he comes out the victor.
I have a small list of items that gave me the reason to do 1 star (which I try to not always do):1. The worst parking setup, in front the spots are super small and in back I was afraid to be towed because nothing said Laundromat Parking...I crammed my Denali in front.2. I walked in to find no staff here to help me, just a phone number plastered high up on the wall.3. The price, all loads are $3.50 - $10.00 but in no way is it worth it. The only thing reasonable are the $.25 dryers.4. The amount of signs, in no way does this place seem friendly or helpful (a fellow customer had to help me because I have been here for an hour now and nobody who works here has come in).I do not recommend this place, go to the laundromat in Pacific Beach.
Just moved back to town and my hubby found this fabulous little wash and fold place. Owners are sooooo nice and helpful! Will be returning. Beyond satisfied:)
I love doing my laundry at BLUE MOON the employees are helpful and nice. The machines are the best and the dryers are quick. I always recommend BM to my friends
This place is clean but the machines a bit expensive
Best prices in town, the clerk was friendly and super helpful!
This is a great place to wash and dry,WASHERS Amazing, DRYERS Unbelievable for a buck fifty, your 4 loads are totally dry very clean, and if you need help bringing your clothes in just ask
Nice place. I have no complaints. I got done what I cant there to do and had no problems. Also they have 8 load washers and The prices are fair.
The overall laundry is clean and nice. Mary and Russ are very sweet and accommodating. This place is the only place we go to, however the lady that works here on the weekends is RUDE!! As we sat waiting for our laundry a gentleman asked if she could unlock the bathroom she said very loudly NO IM NOT ON THE CLOCK! But yet she had been running around doing laundry and back and forth in the office. I would have loved to give this place five stars except for her. She walks around with such a mean face everyone is afraid to ask her to unlock the bathroom or for any kind of assistance. She needs some training in customer service. If she’s so unhappy working here (that’s what she acts like) then she should go somewhere else.
I loved doing my laundry there, but last 2 times I’ve gone I’m sad to say that the employee & some customers were not wearing face masks, my safety come first, so looks like I’ll b find a new laundry mat where they put your safety first
Very reasonable prices, the owner Russ is awesome.
We were able to get in and out with a months bit of laundry. My daughter left a load behind she called and they graciously held it until she was able to retrieve it. With two small children that was much appreciated
Decent prices, nice large washers and dryers, quarters on-site, decently clean spaces for folding clothes.
I just came here for the first time and wanted to leave a 5* review bc this laundromat was clean, had fair prices and functional machines of various sizes... i was chatting with the owner and he said they regularly sanitize every surface, which i appreciate. idk why anyone would give this laundromat a rating less than 5* unless theyre being dishonest.
My experience here at Blue Moon Coin Laundry was a excellent one. The I enjoyed my conversation with the owner Mr. Russ. A very approachable guy! The machines work fine, no issues what so ever. They business is ran by the husband and wife, from the community, and I feel Mr. Russ and his wife run this establishment very professional!
Its a laundry and its clean and owners are nice folk. I was there cause I helped my friend Monster carry his clothes.
Clean and not too busy with large machines. Great fluff and food too!
WARNING - DO NOT WASH CLOTHES HEREThe owner became enraged after allowing my clothing to sit in the washer for an additional 5 minutes after the washing cycle completed.When I reentered the store to place my clothes in the dryer, the owner aggressively approached me accusing me of leaving my clothing unattended for 45 minutes. He proceeded to call me a liar when I refuted his statement. He subsequently began yelling and acting irate, almost knocking his hearing aid loose.I attend the University of San Diego, which sits directly across the street from this establishment. Laundry locations are plentiful around campus, but I opted to support local business instead. That was clearly a mistake.UPDATE: The owner responded with fabricated lies. He clearly lacks integrity, and I highly suggest avoiding this place.
😤😡🤬🤬👿• update: I overload the machine...👩🦳 refund the money and add some extra coins for bigger one and dryer too.I knew you are nice people but my friend still mad at you for ⤵️• 9:32pm 2019 is closed. Supposed to be at 10pm. All cloth are wet locked inside the “stuff only” room overnight in black bags😤😡🤬🤬👿
Absolutely adore the owners the c employees
We love that place ! Always on time with the fluff and fold and it perfect and clean. The good part that they have big machines so it’s take less time to do a big loads . For sure I recommend that place.
Thank you Mary! Had Blue Moon wash dry and fold our traveling clothes while we explored the area! Done perfectly in a couple of hours! Wonderful service - highly recommend
Worst place ever the machine are not good the manager is snobby and judgemental
It is a great laundry place. Very clean with good washers. Large parking in the back. TV and Wi-Fi.
I’ve seen needles laying about the floor of the laundromat. Do not wash your clothes here. Do not bring your kids here, either.Edit: The deranged owner will almost certainly refute this. However, I know what I saw.
Clean place but on the expensive side for a laundromat. Would not return.
Very nice clean place to do your clothes
Very reasonable priced
Best laundromat I have found on the north side. Cheapest wash is 2.50, dryers give 8 minutes per quarter which is fantastic. soap is .75¢ per box, also cheap. Open bathroom and 6, count them, SIX outlets to charge devices. Fast, free wifi. This place only loses a star because its a bit dirty, the floor has that old-school look of a layer of permagrime that will never mop out (the machines, however, are clean and mostly new). Another plus: the manager actually answers his phone and is frequently present. Recommended.
Kinda expensive but awesome large load washers. The place is kept clean pretty clean. Never have had to wait for a washer or dryer. Free WiFi is awesome when waiting.
My clothes feel so clean. I think there machines are cleaner than most some how
Nice place has WI fi and tables to sit with lap top and plug in been coming here for one month already plenty of parking nice people there also think I met the lady who runs the place one night very nice person
Great laundry, every possible size machine, including 8x. Owner constantly improving and maintaining the premises, and very friendly. Thanks, Russ.
Very affordable, quick, friendly staff. Good wifi. Generally neat and clean.
Russ & Mary are great- friendly and helpful. The place is ALWAYS clean, and (of course) inexpensive is a very big plus.
As good as it gets. Clean, New Machines, No rif-raf!
This was a dump of a place to come wash your clothes.....But now this laundry mat is looking great!!!!!! Its fresher upgraded washers and dryers, friendly staff....../owner.my mom washes here and is very pleased with the place.
I live this place. Great equipment and owners.
Clean, close, reasonable prices, plus they have a couple of those huge washers to wash all your blankets. Nice owners too.
Clean affordable friendly
The owner of this business is a COMPLETE FREAK! I was there maybe 10 minutes when he walked in and started harassing another customer. He proceeded to kick that person out. Then he turns to me and starts yelling at ME to get out. There was no reason given. Absolutely obnoxious owner, i hope he goes out of business soon!
I agree about parking being..odd.. The quarter machine on the washer needed some coaxing but eventually worked out okay. Owner was onsite the whole time keeping the place clean and running. I did not feel the clientele would try to run off with my underwear haha. Would go back.
Clean,ample & efficient machines ...reasonable price..pleasant surroundings with big screen TV,large counters4folding clothes
Excellent Mom and Pop shop. With very clean amenities.
Great little spot. Clean, lots of washer and dryers. FREE WIFI!! Public restroom
Clean place. Reasonable price. They even have free Wi-Fi. No complaints.
The attendant was very helpful and it was a pleasant experience
Ross & Mary have done WONDERFUL job of rebuilding a tired old business probably going under?Whoever heard of getting excited over a LAUNDROMAT???????Actually looking forward to visiting again!!!!Harry
Very clean pleace. But no attendant.
Very large dryers. If you know why I say this, youll know why its important;)
Just drop of flag and fold . Love the customer service they lady very nice and welcoming.
Doesnt have free wifi. Its small and expensive. Only good thing is there is no one here.
Smells like piss. Pungent.
NOT MANY WORKING WASHING MACHINES.. Id Google another place if I was you 🤠
Clean, efficient, and affordable. The owners are friendly and always there to help you out.
Nice but a lot of panhandling
Never crowded just wish the washers used more water
Damaged machines, before you insert the coins check machine twice. Once you insert the coin it doesnt come out again.
Great prices. Everything worked and you dont have to pay a quarter to use the restroom.
Old wash up place. But not crowded
Not A Great place for cleaning our dish rags 😿, my things seem to came out dirtier than before but didn’t have time to complain too much effort rather go somewhere else
Large washer and dryers can hold up to four loads at a time! A new rule states the change dispenser is for customers only...
Came here a while back and the owner tried to accuse me of stealing because his washer didn’t work..I felt as if I was being racially profiled and I would not recommend ANYONE to use their facility’s Trash tbh!!!!
Good place
Clean, washed here many times & never had issues!
Best laundromat in town and the owners are hands on
The owners are rude.!!! Specially the lady. People don’t go there, and besides it’s hella expensive. Thanks:).
Nice clean place
No one is ever here which is perfect for kicking back during laundry time.
Love this place!
Really nice place and clean
Clean and nicely kept
$2.75 wash per load$3.25 dry per load
Clean!!!! and machines are always functioning
Clean place
Clean, safe, and very friendly, washer-dryers of all sizes, with maximum Wi-Fi
Excellent attention ..