I had a great experience at Robere’s Jewelry. I came in to have my watch resized which was done quickly and at a very reasonable price. They also did a complimentary steam clean of my gold necklace. Would return and highly recommend!
My fiancé and I got a great vibe from this place from the moment we walked in. Thank you for the experience and great customer service! Robere and his team were able to resize my ring within an hour. They were patient in explaining the process and made us feel comfortable as we waited for the ring to be finished. We will definitely be coming back with any future needs!! Thank you!!!
Roberes Jewelry is a lovely, family owned business. They helped me with my mom’s watch and didn’t charge me for their time. They made a beautiful diamond ring I have look brand new again. They were very professional and it is obvious that they want to please their customers. If you are looking for a jewelry store, or need to get a piece of jewelry or a watch fixed, I would highly recommend them!
Went in for a simple evaluation of a couple of pieces my grandmother left me. Easy fast professional
I just had my wifes engagement ring repaired here. They were friendly, fast, professional and did the repair in 1 day! They even cleaned it and made it look new. Ill be going back here for any jewelry service I need in the future.
If you are tire of dishonest and pushy jewelers then you MUST visit this store. It is family owned, managed an run by Robere, Jonathan and Janelle - They are fantastic to work with. My wife is in love with vintage jewelry. They knew exactly what style and era was the best for her preferences. All sizing was done super fast and the ring looks amazing. I personally have a Stainless Steel ring that no other jeweler would touch. I needed it resized 2 sizes larger. They took the time to explain my options and then exceeded my expectations. We are beyond satisfied and are now raving fans of this shop. It will be well worth your time just to stop in and ask a few questions. You will not be disappointed!
I just wanted to say how happy I am that I found this jewelry store. I had a loose gemstone that I wanted to have set in a ring that I had. I went in and was treated kindly and honestly about what they could do for me. I was given a very fair price and told it would be ready in a week. I happened to be in the area 2 days later and called to see if by chance it was ready and to my surprise it was! It looks beautiful and I am so happy with it. I will definitely go back when the time comes for jewelry purchases or if I need something special done like this again.Tami
I got my second ear piercing and Johnathan was so nice and professional along with the process!
Simply an amazing experience. This family run shop is a top notch operation. Jonathan and family recently built an engagement ring for my fiancee and I. The experience they created was simply pleasurable and exciting. While giving individual attention to the details I wanted, they drew on their years of experience to offer suggestions and advice. The final result was a true work of art that my fiancee described as literally the most beautiful ring I have ever seen. I couldnt give any higher of a recommendation. They will undoubtedly be the only jeweler I personally use and recommend to all friends and family.
This place is spectacular jewelry boutique. I’m wowed of the customer service experience I received. The jewelry is spectacular and so is the staff. I came in to get my ring cleaned and fell in love with the jewelry and staff. Thank you guys for making it the best experience ever.
Got my ring sized at Robere’s Jewelry and they took great care of it! Great customer service and very friendly owner - we will definitely be going back!
Wonderful Store, I came in with a few pieces that needed to get appraised. They were professional, honest and fast. Johnathan was great to work with!! I enjoyed their professionalism and style that I decided to have them make a necklace and earrings for me as well. I will always take my jewelry to them!!!
I recently discovered Roberes Jewelry, and Im extremely happy that I did. They are super close to my house and they did an excellent job! I had a watch band that needed changing, and they performed the repair very quick and professionally. The staff is very friendly and knowledgable, and Id definitely recommend this store to anyone who needs anything jewelry related. Thanks again!
Robere was a huge help in getting the wedding band that I wanted in a very timely manner. Their website has great variety so I was able to select a few that I wanted to try out once I got there. He had the rings I was interested in stock so was able to try them on and pick out the one I wanted. The pricing was straight from the catalogue so no hidden fees. The normal turnaround time is 4 weeks but he was able to expedite it and I got my ring on time for the wedding (my fault for coming in so late and much appreciated that he was able to make it happen). Robere and his family are honest and great to work with. My wife also got her engagement ring fixed here and her wedding band and she was very happy with both. Would definitely suggest Robere for men and women’s wedding bands and women’s engagement rings.
I went in to Roberes Jewelry last week to get some repair work done on my wifes engagement ring. Her diamond is over 3.00 carats and I didnt want to just take it in somewhere and leave it. I made a few calls and other jewelers that seemed to be reputable couldnt give me an answer whether they would do the work while I waited. Everyone kept saying, Bring it in and well take a look, or I cant tell you over the phone we need to see it in person. I felt like they just wanted to get me in the door. I called Roberes and told them exactly what I needed done. They were extremely helpful over the phone and answered all my questions. They told me I could come in and wait for the repair to be done no problem at all. And thats exactly what I did. I went in and waited for the ring. Now that I saw the operation there, I have built trust with them. Their jeweler is on site, and they have a whole repair facility in the store. Im glad I was able to find a place to look after my specific needs. I will definitely go back for anything I need done in the future.
I highly recommend this jeweler. I needed an appraisal for insurance purposes and Jonathan was super nice and easy to work with. I didnt even need an appointment...just walked in and he helped me immediately. On top of that they did the appraisal for almost half of what other jewelers wanted to charge. I highly recommend this store-you wont be disappointed! I will definitely be going back for any other service that I need.
Jonathan was great!! Very knowledgeable and provided great service. Repair was done quickly and our ring came out perfect. Way to go! We will be back for sure. Highly recommend this store!
I am very happy with the service I received at Roberes Jewelry. Jonathan was extremely helpful with the entire custom design process. If you need any custom made jewelry, Roberes is the place to go. I needed a very special engagement ring made. He helped me find the perfect diamond that matched my requirements. The quality of the ring exceeded my expectations! When I picked it up I couldnt believe how beautiful it was. It was really nice being able to see a rendering of the ring before it was made, so I had an idea of what it would look like. But the finished product blew me away. I absolutely cant wait to propose! I am definitely a customer for life, and I will be telling everybody about Roberes Jewelry and my experience.
Robere’s jewelery has amazing customer service. I went in for a ring to be stretched and they did it in 20 minutes compared to other places quoting days of time. The whole family is very friendly and gave me a great deal.
Roberes Jewelry did a fantastic job servicing my Rolex watches. Both my wife and I love how they turned out. They look brand new again! I appreciate the quick turn around time and the very affordable price. Last time I had them serviced I paid almost double and was with out them for a month. I wouldnt take my watches anywhere else. Thank you again for your wonderful work and friendly service.
I brought in my Rolex for repair. I thought is was worth about $5,000. Robere looked at it and immediately suspected more. He identified the model and numbers and looked it up. He showed me the site information and history and let me know it was worth about $30,000. He could have bought it from me cheaply and I wouldnt have known any better. Refreshing honesty. I cant wait to pick it up cleaned and repaired.
I went to Roberes for an appraisal, I was very happy with the service and price offered. Customer service was amazing, very kind and professional. I would come back here.
I came here to get a ring resized. I just got engaged and really didn’t want to go very long without my new ring! They were able to resize it within a day! I also heard you cannot resize rose gold, well they did and you can’t even tell it’s been resized. Although I didn’t get my engagement ring here I will be back to get my wedding bands made here. Great customer service, work you can trust and they don’t over charge. High recommend going here for your Jewlery needs!
A few days ago, I went to Roberes store to fix the buckle of my watch. Customer Service was great and I was lucky enough to meet the owner. It was a quick fix and not expensive at all. I highly recommend them!
Jonathan - What a stellar jeweler! I came in to have a diamond set for an engagement. The experience was more than words can describe. He helped me ensure my diamond was as promised from the wholesaler and spent hours with me finding the perfect setting and designing it the way I wanted it. Once the ring was made he took the extra time to ensure I knew how to maintain and take care of piece for years to come.If you need any help with jewelery, go here!!!!
I was in desperate need for a jewelry repair that I needed done in the same day. I was in town visiting family and damaged my wedding ring upon impact. Not only did I need it done in one day because my plane was leaving the next, I didnt know who to trust with my 3.5 carat diamond that I inherited. Its so sentimental to me. My family suggested I check out Roberes Jewelry. They havent used them but know that they have been around San Diego for a while and a lot of people in the community talk highly about them. I went online and was happy to see the wonderful reviews that people shared so I decided to go in and discuss what I needed. They have a jeweler onsite and said they could have it ready within an hour. Awesome. I returned back and my ring was repaired and looked brand new. I was so so happy and thrilled that I found Roberes. I would recommend them for any of your jewelry repair needs.
Brought my wedding ring back to its former glory in just a day!
Great service and atmosphere! Robére was a true professional, quoted a fair price and had my wedding bands straightened and polished as they were brqnd new.
Did a great job setting an heirloom stone for my fiancé’s engagement ring! The customer service was fantastic! They helped me look over the stone and make sure it matched the information we had on it from when it was last examined in the 80’s. Then, their jeweler masterful work, setting it while I waited in the store. I highly recommend Robere’s and my Fiancé and I will definitely be coming back here for future jewelry, or repair needs.
I highly recommend Roberes Jewelry. I have had many of my high end watches serviced there and I couldnt be happier. They all work flawlessly and looked brand new after the service. I recently purchased a pre-owned Rolex from Jonathan there and am also very happy with that transaction. The watch looks brand new, was serviced and provided with a 2 year warranty, and all the original box and paper work came with it. And best of all I saved a lot of money! I also ordered a new Rolex for my wifes B-Day and Jonathan saved me 20% off of the retail pricing. So definitely go see him for your next watch!
I came in to have an engagement ring appraised. Jonathan was wonderful to work with and was able to get the report to me within a few hours. Great customer service. Friendly, professional and overall just a good experience. Would definitely come back!
I brought to Roberes random old pieces of jewelry and rings that I no longer wear. They took all my old pieces and turned them into new stylish pieces that I am enjoying today. It was my first time trying them out and I definitely will recommend them to all my friends.
They were very helpful with every detail of designing an engagement ring. The price, quality, and customer service were all excellent.
Robéres is outstanding! Friendly, welcoming and experienced. Robére himself put my nerves at ease and really took care of my engagement ring, it came out perfectly and he even had it ready by end of day! Definitely will be using him in the future.
Robere took great care of us & our rings! My husband and I recently moved here and we needed a great jewler so we looked online and we really did find the best place!!! Beautiful beautiful work! I was shocked when I saw them! I reccomere everyone to go here! Trustworthy and very kind, welcoming place. Thanks again!! We will be back!! :)
Great service and accurate, honest people. I had an engagement ring appraised and resized. Got fast (same day) and great service for a good price. Thanks a lot Jonathan.
They overhauled my Breitling Watch and gave me a really good price. They are very detail oriented and have great service. They have a great selection of Jewelry at a fair price.
I recently got my ears pierced here and I loved it! The person that did Pierce my ears, Jonathan, made it feel like nothing and the earrings I got are gorgeous!
These guys were very helpful, they were closed and cleaning but they let me in and helped me with my requests. Even gave me an expresso while I waited for them to readjust my watch!!!
Came here with a watch problem, they held on to my watch for a week unbeknownst to me that their watch expert was out for the week. If i had known i wouldnt be getting an answer within the week on what the issue was i wouldnt have left the watch and gone about my business. Even after I called THEM, not the other way around, to find out what was going on they still couldnt reassure me what our when the issue would be fixed. No communication at all, i was out in the dark waiting on nonexistent work. Took my watch over to FastFIX in the Westfield mall and they got it done over the weekend.
I was horribly misled in my interaction with this business. Three days after getting my girlfriends ring resized and cleaned at Roberes, one of the stones fell out. I went back to Roberes and they told me four of the prongs were gone. (If it was so obvious in the first place, why hadnt they noticed when they were doing the cleaning?). Anyway, Im non-confrontational and the woman who worked there told me that theyd offer me a special price -- just the cost of labor -- $30. They gave me the carbon-copy of the receipt. When I came back to pick up the ring, that same woman charged $50! When I asked her about this, she went to the back room and brought the original receipt back -- which now showed a 50 written in black ink, over the original 30 written in blue ink. The rest of the receipt was clearly written in blue ink. When I brought up that the ink color was different and it was written over, she said, what do you think we are? and I told her I wasnt trying to insult her. She took my carbon copy and then wrote over the 30 and put 50. It is horribly humiliating to have to defend yourself in front of your girlfriend as well as other people in the store.This was a horrible experience and I can not believe that this business, located in such a developed and well-off community, could stoop so low. Spare yourself the frustration and shady, crap service and go elsewhere. I am never going to this store again.
Absolutely great service, quality and price!
Helped me out in a clutch .. Ask for Jonathan my guy!!
Roberes Jewelry is our families go to Jeweler for all of our jewelry and watch repairs.
Piercings are very expensive, and no ointment is given after the procedure.
Awesome customer service with a smile. I tell all my friends.
After being a customer for a few years, I had a very bad experience with this man who was screaming, out of control with his daughter trying to rein him in. I hope nobody else is seduced by the nice surroundings, hes incompetent, arrogant, selfish and mean.