The BIO-Clean Team was a superb fit for the job. We gathered countless proposals for the scope of work: Homeless Encampment removal. Although, it is not an easy task, the Bio-Clean Team was able to execute and be competitive at the same time. Not only are they experts in their field, but they owned every bit of the effort and performed the job with no issues. I recommend The BIO-Clean team for any job requiring their skills. They are true professionals.
Wonderful people helped me out of a jam patient and easy to work with they are great
My family was faced with the unexpected death of a loved one at home. A delay in finding our loved one required a clean up team to certify the home was safe again. The BioClean team not only responded immediately to my request for help,but they treated me like a friend. Because of their speed, professionalism, knowledge and unique skill set - this is the company to hire. Stacy was willing to inform me throughout the process and has handled all the details of this work expertly - including all the paperwork that follows. This company could not have been more compassionate to me in such a tragic situation. I am grateful for the work they do, and thankful I called them to help me in a dire time of need. Do not hesitate to call should you need their services! A+++ Thank you again!
BioClean was wonderful to work with! Never having had experiences with the needs of these services, Stacy walked me through it step by step. Professional, responsive, and really, REALLY went ABOVE AND BEYOND to meet our very tight time frames in order to complete the project. We called several other companies who were willing to do the work and the testing needed but didnt even seem to grasp what the project required...and they wanted me to entrust the health and safety of others to them?! I am so glad I happened upon BioClean. I felt like we were treated fairly, honestly, and paid a fair price. I would definitely recommend them and never call anyone else.
Well, you never want to be in the position to be needing the BioClean Teams services. But, if something has gone terribly wrong & you do need this type of services, I can tell you from experience, you couldnt possibly be in better hands. From start to finish, they were absolutely exemplary. I could not recommend more highly. If only every business could be run this transparently & efficiently.
I was going through the hardest most difficult time of my life. To top everything off I had to hire a bio waste removal to clean one of my bedrooms. I called around and I got what I expected. Rude, non caring and way to high prices those are the ones that answered their phone. Out of 15 companies I contacted 5 answer their phone and two call me back (I guess business is great in the Waste removal industry). That change when I called the Bio Clean Team. From the moment they answered their phone there were so polite and caring and they send out someone right away. By the way they were half the price (so I was a little worried at first). The technician arrived on time and was the most amazing individual. She was caring and kept me informed the entire time. I am sorry I forgot her name. (please acknowledge her for me). This is not an easy job. I cant imagine ever doing it. After she was done she calls me to do a walk through. I was very impress with the work.That worry I had at the beginning was for nothing. From beginning to end these guys are amazing . If anyone ever needs these types of service please call them I highly recommend them. Thank you Stacey
All three guys were exceptional. Very courteous and efficient. Thanks to Stacey and her team.Doug MacGregor
This is not just a company, this is an extended hand of compassion and care during one of the most horrific times we have to experience as human beings. My fathers passing not only left me in bewildering pain but the manner and attention needed to retrieve his belongings became a daunting feat and as the details began to expose the horrific situation, I had no idea where or who to turn to. Before I even hired Stacy she took many MANY phone calls from myself, frantic and questions in rapid succession, not one time did she showed annoyance, push sales, cut me off or anything. Her easy going and empathic nature truly showed. On top of that, I called her on a Saturday morning last minute and she was there with an amazing young man George, who was just as kind and caring. The two made the overwhelming and tragic experience easier and really complimented one another. I could go on at length about this company, that wasnt just a company trying to capitalizing on your pain, its an all around experience. Giving great compassion yet with transparent professionalism. I showed up, embarking on this unimageable journey and all the while they made me feel as if I were with two close friends. I cant thank the two enough. If you find yourself in the unfortunate position of unbearable loss and needing the services they provide, The Bioclean Team is who you hire. Give yourself a break of all the hardships and dealings of death, and call them, they really do make it easier.
Stacy is amazing. Stacy is the owner of the company, and so I know that she is extremely busy managing her team, as well as handling all admin and customer service. When I called, none of her employees were available to assist me with my issue, and so she personally showed up within 24 hours to handle the matter herself. I rarely see busy business owners take such an initiative when helping clients with a matter, and I am so grateful for her and her company.5 stars across the board!
Extremely happy! They are smart communicative and on-point. They did a great job for me, made sure that I was clear on what was going to happen, when it happened, and what they discovered in process. This service is often needed at difficult times in ones life, I am thrilled to have found Stacy and her team, I recommend them without reservation!
The BioClean Team really came through for us. We couldnt have had a better experience with them during a difficult time. They were extremely understanding and professional. Response time and price were amazing compared to quotes we got from other companies. We definitely recommend them highly for any biohazard clean up situation. Thank you Stacy and your awesome staff.
Stacy and her team helped us out when our sewage backed up at our condo building. Stacy came out on a Sunday night to assess the problem, and even offered to mitigate that night. Sure its her business, but she was genuinely concerned about our situation, and was helpful even before money exchanged hands. Once the plumber stopped the source of the leak, we scheduled BioClean for the following day. They stayed most of the day thoroughly cleaning up the mess. Our condo management company said that their prices were very reasonable compared to other vendors. This wasnt one of my favorite things to deal with, but Stacy and team made it a lot easier, and we appreciated how thorough they were.
Stacy and staff at the BioClean Team have been absolutely amazing to work with. Start to finish they were prompt, informative, kind, and super helpful in explaining the process of cleaning up biohazard fluids after the loss of a loved one. During this most difficult time it was a relief to be able to trust the work of the BioClean team and to be able to contact Stacy, the owner, at any hour with any question. I most highly recommend this company to take care of all of your needs in a clean up situation. We are truly thankful for their expertise and support.
Stacy and her team were exceptional. They handled everything big and small in the most caring, prompt and professional way. This team took the weight of managing a massive home clean-up off of our shoulders, allowing us to focus on the delicate issues one faces with the passing of an elderly parent.
Very responsive and excellent service. I would use them again.The workers were on time and very polite did a great job!!5 stars for sure!!!
After a recent fall in my home, my entry hall looked like a crime murder crime scene, after returning home from the ER, I knew I needed a profession to clean. While I has at the ER, my dog helped spread the blood to various rooms of my home. I called The BioClean Team, Stacy, owner, was at my home within the hour, she arranged for a team to arrive with 30 minutes to begin the clean-up, restore process. My home has never been cleaner and smelled fresher! Highly detailed work, very professional and polite workers! I highly recommend The BIOCLean Team!
Just wanted to share my experience with this team. I had just purchased a home in desert hot springs in a less than desirable neighborhood . Transients were breaking in the home until I called Tracy who immediately got staff on site for a board up. These were persistent transients so they worked there way back in. When I let Tacy know she without asking said Im out the door and will get this figured out. Once on site she made a recommendation,we conferred and a lasting remedy was implemented.She gives meaning to the words customer service.
Stacy and her team did a great job cleaning up our asbestos-containing ceiling. She was prompt and thorough and left the house safely cleaned. Great work!
Stacy is a joy to work with. She is smart, professional and truly cares about the clients she serves. Its nice to work with someone who makes decisions easily and is always on top of her game.
I cant be thankful enough for Stacy and her team. I cant post all the pictures here because it is painful and messy. But I wan to say thank you from the bottom of my heart and soul for the job they did and then helping for so long even after they were done. Stacy made sure so many details were taken care of and made sure that we were so comfortable even in the worst day. I know the cleaning was very bad. I was the one who found my mom like that. Stacy and her team were so detailed, everything is perfectly clean and I will reccomend them to anyone who needs a very bad cleanup. Thank you thank you from all of us. Jessica.
Stacy is very professional and customer service oriented. She was able to help us on short notice while being mindful of our needs.
It was a really difficult moment, but Stacey and her team came through for us in a big way. They were prompt, professional, and really fairly priced. I couldnt be more satisfied with the work they did.
Stacey and team are reliable, knowledgeable and efficient. I will absolutely use The BioClean Team again!
This company gets the jobs done quickly and efficiently.
Excellent job cleaning out a house for some of our clients so that we could get the property on the market.
Wow they turned a bad and stressful event into a manageable situation. Stacey worked all night to make sure we were taken care of. Very professional and will be referring her clients.
Stacy and the Bioclean Team did a superb job to clean and sanitize a Hazmet situation after a relative passed. Recommend the Bioclean Team without reservation.
Great job! Thanks guys
Friendly, professional, and fast service.
Great communicators and efficient team!