These guys NEVER answer the phone. I’ve called many many times and on different days and they’ve never picked up. Of course, no answering machine either so I can’t leave my number for call back.

Brent is Great 👍

This place has some of the best service I have experienced in my entire life. Sean might be the kindest, most hardworking person I have ever received service from. He is super friendly with everyone that comes in, and always has a smile on, even when it seems busy and stressful.In one particular case, I was waiting for a smog check in their lobby and a frustrated woman came in. Judging by the conversation, her repairs were going to cost more than originally expected and she was upset about it. Clearly there was nothing Sean could do about it, and he sincerely apologized for the inconvenience. He explained the car problem as best as he possibly could so she could under stain, but still, the customer didn’t really understand at all and started attacking the shop and Sean’s character as well. While many people would get very defensive in this conflict, Sean showed great kindness and patience with the customer, despite her personal attacks. He handled the situation better than I ever could. He stayed patient and didn’t get angry when most people would do just the opposite.I have read the 2 or 3 negative reviews about this shop, and I am sincerely baffled by how the few people judge this service poorly, especially when they are talking about Sean. I simply cannot overstate this, Sean really is the best customer service rep I have ever encountered. He deserves all the praise that I can give. Every single time I come here I am incredibly impressed with Sean and the hardworking gentlemen who run this shop. I would recommend it to anyone I know.

Brought in my car because I was told it needed breaks by another shop. I brought it hear for a 2nd opinion. These guys are honest and fast and that is always hard to find with a mechanic.

I cannot believe this place received any stars! Consider yourself lucky! I have lived in the neighborhood all my life and every single time I have been in there, SEAN is a complete jerk! RUDEST STAFF! Ive been in there 3 times in the last few years, all of which I had a simple request, simple problem just needed a little human decency and kindness. All three times was basically told to pound sand! I am fully dressed for work, visibly upset, flat tire, late for work, no change for the air machine and asked SEAN for help with the air machine. He said, Im busy with customers NO ONE IN THE OFFICE! NO HELP, RUDE. Then proceed to ask one of the mechanics to just help me put a little air in my tire so I can get to a tire shop and their response, Our compressor is broken, have a nice day This has happened more than once, so please dont displace my review for a one time angry customer. Every time SEAN has been rude, no help and basically told me to take a hike. Even a mechanic could have walked out and gave me a smile, I would have felt better. Its beyond my comprehension this owner still keeps this guy around. My husband has had the same rude service, and when I told him, he just said, oh that place? That guys a jerk! SAVE YOURSELF ! There are many other places that value your business and treat you with human decency.

No wait time. 30 minutes to get my smog check done in and out. Great on time service. Thank you

Smog check was quick and easy. Done in about 20 minutes!

Nice customer service

Priced right and very knowledgeable and friendly service. Sean is great!

Great service. I can honestly trust these guys to not try and skim me just to make a quick buck. These men are honest and hard working. They always do the job to perfection (Or as close as they can get to it) they take pride in their work and I have never had a bad experience.

Outstanding service! I brought my Jeep here for an oil change, a smog check, and to get the brakes serviced. They were extremely accommodating to my needs and did all of the work quickly and well. They communicated well at every step of the process, discussing my options and informing me clearly about cost/benefit trade-offs, with no pressure to make particular choices. Ill be a regular from now on.

Always friendly service. In and out for a smog test.

Ive been going to this local shop for 15 years and will recommend them to anyone. Extremely skilled and honest, I never worry about them trying to charge me for something unnecessary. Anything I cant (or dont want to) do myself goes to PQ Auto and the guys fix me right up. Thanks Sean and team! .

I came in here 4 times total to get my smog check. The 1st 3 times my CAT monitor wasn’t working so I couldn’t get it done however Sean was very patient with me throughout the process and by the 4th time it worked, thankfully. Sean was very patient and super nice...I highly recommend this place.

They get an A in my book

Excellent customer and service in general. They fixed what was requested, and gave me an idea of what to keep my eye on, all at a reasonable price and made me feel confident in my older vehicle. Couldnt ask for any better service, highly recommended.

Smog Inspection1. I phoned2. Stopped in3. Smog complete withthin less tha. 15mins4. THAT EASYTHANK YOU PQ AUTO REPAIR🐬🕺🏾🕴🤺🦸🏽‍♂️

Weve been coming here for about 10years now and I can without a doubt say weve had great service.

So well runSuch great service. Highly recommend.Everyone likes these people.

Don’t go there. I asked man where is restroom. He said get out of my shop! Almost he push me. Also he was very angry isn’t good mood! I will happy show you proof video. I hope he will fired lost job very soon!

Came in for a smog check. Was in and out in less than 15 minutes. No complaints here. Thanks.

Took my car in for repairs on 8/8 and they wrecked it. 3 weeks later picking it up...car’s first accident ($3600) happens in an auto repair shop.In addition had to pay for repairs though they aren’t out anything. Insurance deductible built into my costs. Should have charged me just for parts if customer service was their focus. Labor was their problem!So now I have a car whose value is diminished by an accident I wasn’t involved in and they feel they did everything they could.Never again.

Had a new starter and battery put in. Fast, curteous service and a nice summary of what the car may need in the near future. I will go there again.

Got a smog test done in less than 30 minutes.

Awesome customer service, excellent diagnosis. my work truck broke down mid morning and i was back on the road next morning. thanks again guys

These guys always get me in and out in a timely manner. Great service and reasonable prices.

Honest guys. Mark, Sean and Tony. They stayed late on a Saturday to finish the job 35 mins after closing. Didnt overcharge me for the extra labor. Will be back.

This is a good place! The man I spoke with, was so incredibly nice and my car was ready the very next day. Would highly recommend.

Took my car in for a break job. They pointed out what needed to be done and why with all the pricing. The entire staff was helpful and professional. I will be taking my cars back in the future.

Excellent local business, though they are extremely busy - and what this really should tell you, that they are doing great service and not very expensive!!! So plan to make an appointment and come back in one-two, or sometimes three days depending of what you need to do.

Made me wait 30 hours for a 1 hour diagnosis. Instead of diagnosing the problem, they recommended a $270 fuel injection/throttle body maintenance service. Told them no, took it to my regular mechanic who fixed the problem that had nothing to do with fuel delivery (was clogged selenoids). Seeking a refund.

It suck!!! Bad mechanics

I work on my own cars usually, but they did such good Smog work, that I will be back

Sean has the best customer service skills both on the phone and in person. Smog was cheap and took 15 minutes no appointment. Free wifi and coffee.

Very friendly and fast service!!

Very courteous. My smog check took 15 maybe 20 minutes.Nice.

Ripped me off and lied to my face.I dont like leaving bad reviews, but this was one of those experiences that really got to me. If the owner would like to make this right they can contact me. First of all, I got my smog check here, it went over fine (thats the only job I would ever get done here). The man at the front desk has very a kind and personable way of speaking. However, I dont believe they are honest.My vehicle broke down one night, and Geico had it towed here. The next day, they gave me the report and told me that the whole fuel pump assembly needed to be replaced and that the battery was low. They quoted me $465 for the fuel pump assembly (just parts for a toyota tacoma) and $115 for the battery, with a total labor charge of $255. So, after taxes, the total quote came out to just over $1000. This repair should have cost at least half that. I cannot find a single fuel pump assembly available for my vehicle over even $300, and most are around $100. I brought this up to them and asked to see proof of cost of parts, they refused and then had the audacity to say they tried really hard to find me a good price because I seemed like I was low on money. Every person I have spoken to about this transaction was appalled at the cost they charged, and so am I.Thanks for ripping an honest person off. Im very disappointed, this location was convenient and the business was straight forward, but they just arent honest. But hey, maybe Im wrong. If you can prove to me that you spent $465 on a fuel pump assembly for my toyota then I will update this review. Aside from the lying and overcharging, they did have a clean atmosphere, convenient location, and general professionalism.

Best auto repair shop is San Diego no questions asked

Shawn. .great manager and service is great and so friendly.

They treat the customer so well!!!

THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE. DO NOT TRUST THIS SHOP. We brought our van down to have a smog test done and they told us that we had an evap leak. They offered to do a smoke test to see where the leak is coming from and make repairs if necessary. It was less expensive to go with a trusted mechanic that has done work for us before so we had it repaired this weekend and now they are telling us that it has been modified and that they will not smog it for us. They had no problem taking our money to smog it the first time but claim that the repair will not allow them to smog it again. The transmission went out on my car which is why we need the van registered before our 30 day temp registration expires on Friday 3/17. These men have no compassion and think that it is ok to swindle hardworking people out of their money. Without a second vehicle we will be unable to work. I will never use this shop again and would not recommend them to anyone.

Great service. No BS.(Fixed a misaligned pully on the serpentine belt.)

Emailed the company via their website voicing some concerns about our truck. I wanted to set an appt up so I wrote the things we wanted checked over; never heard back from them. Called a few days later and they immediately knew it was me that emailed stating oh youre the one who emailed about the dodge truck. After talking with them about what I wanted specifically for a quote (small leak from back of the motor, freeze plugs looked over, interior dash replacement, bushings, seals and just a general overview of my truck) the gentleman on the phone was VERY rude and acted like my truck wasnt worth their time and possibly fixing it would be more than what the truck was worth (even though he hasnt seen my truck or knows whats been done to it). He even said they didnt do any transmission work, even though their website CLEARLY STATES they do major engine repairs including transmission. He stated I could bring the truck in on a Wednesday, but never asked to set an appt, for my name or my phone number. He even had the nerve to tell me that they are very busy and that I should bring my truck somewhere else. Worst customer service ever. I was willing to pay whatever I needed for the services of my truck, but they just lost a potential customer.

Friendly and excellent service for many years

Bought a used Montero Sport. Needed a new mechanic, since my old place only did Volvos. Finding a good car repair company is dicey, as there are so many unethical/incompetent ones in the market. So we asked our friend Tony who works at NAPA for a referral. He sent us to Rancho Pensaquitos Auto Repair.Glad he did!Sean at the counter was attentive and informative. The owner is one of the mechanics. I needed a few minor repairs and some diagnostics (belt noise, clear out headlight lenses, cruise control not working).They were honest, did quick and accurate assessments, and fixed all the problems, including fixing very small stuff without charge. And the price was under what was quoted.We have a new car mechanic.

Competent mechanics, not too busy to help

Great service

Have had my car in the shop with them twice so far. They seem to get alot of traffic. Havent had an issue and they went the extra mile as far as getting my car back to me before they closed up.

Hit me to in 2 days. A,different place in mad at.

Fast service! Very professional!

Over priced and not that great of work done

Extremely rude and made me feel like an idiot. Wont be getting any business from me.

Love Sean and the crew here!

Sean at front desk is a complete jerk! DONT GO THERE! NO STARS!!